HunterDouglas Pirouette PowerView Parts list manual

Installation
•
Operation
•
Care
Pirouette
®
Window Shadings
PowerView
®
Motorization

CONTENTS
GETTING STARTED
Product View................................................................................1
Tools and Fasteners Needed .......................................................2
INSTALLATION
Installation Overview...................................................................3
STEP 1 — Mount the Installation Brackets ................................3
Mount the Installation Brackets — Inside Mount..................4
Mount the Installation Brackets — Outside Mount...............6
Mount the Installation Brackets — End Mount .....................8
STEP 2 — Connect the Battery Wand, If Applicable .................9
STEP 3 — Install the Shading...................................................10
STEP 4 — Connect the Power Source, If Applicable................11
OPERATION
Testing the Shading...................................................................14
Using the PowerView®Remote.................................................14
Resetting the Shading (If Necessary)........................................16
Troubleshooting .........................................................................17
CARE
Removing the Shading...............................................................24
Cleaning Procedures..................................................................24
DECLARATIONS .......................................................................26
WARRANTY.................................................................Back Cover
Questions?
Call Hunter Douglas Consumer Support at 1-888-501-8364.
© 2019 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.

GETTING STARTED
1
Product View
Installation
Brackets
Fabric-covered
Headrail
Fabric
Headrail
End Cap
Programming
Button
Battery Wand
Bottom Rail
Optional Dust Cover
(For Outside Mount)
Optional Back Cover
(For Inside and End Mount)

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Pirouette®Window Shadings with PowerView®
Motorization. With proper installation, operation, and care, your new shadings will provide
years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation. For information regarding operation and programming, refer to the
guide included with your remote control or wireless wall switch.
Tools and Fasteners Needed
 Flat blade and Phillips screwdrivers  Level (laser level is recommended)
 Measuring tape and pencil  Pliers
 Power drill,
3
⁄ 32 " drill bit,
and
1
⁄ 4 " hex driver
 Scissors (heavy-duty)
In addition, you will need fasteners designed to work with your specific mounting surface(s).
 #6 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per installation bracket.
 Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws
long enough for a secure attachment.
 Speed Nuts and Screws (Provided). Extension brackets come with screws and speed
nuts.
 Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
#6 x 1
1
/ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)
Important Operating Note
If a shading has been fully lowered with the vanes open for a long period of time,
the vanes may become “set” — they may not easily close or flatten. This is a normal
characteristic of fabric products.
If this happens, toggle the shading up and down to coax the vanes as closed as possible.
If necessary, gently pull down on the lowest operable vane. You may also dress the vanes
gently with your hands to help them close. Then roll up the shading slowly to flatten the
vanes. Allow the fabric to remain in the headrail for up to 24 hours.
To prevent vane set, regularly “exercise” the shading by raising and lowering it and
opening and closing the vanes.

INSTALLATION
3
Installation Overview
To install your shading, you will need to perform the following four steps:
STEP 1: Mount the Installation Brackets
STEP 2: Connect the Battery Wand, If Applicable
STEP 3: Install the Shading
STEP 4: Connect the Power Source, If Applicable
STEP 1 — Mount the Installation Brackets
 Your order will include the correct number of installation brackets for your shading width,
as shown in the table below.
 Shading orders may also include spacer blocks or extension brackets, if they were
specified for added clearance.
 Extension brackets are used for end mount shadings, as well.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
 Refer to the appropriate page below based on your order:
 Inside Mount — Page 4
 Outside Mount — Page 6
 End Mount — Page 8
Installation Bracket For Added Clearance
Shading Width Brackets
2
3
4
5Extension
Bracket
1
⁄ 2 " Spacer
Block
13" – 30"
30
1
∕ 8 " – 60"
60
1
⁄ 8 " – 90"
90
1
⁄ 8 " – 120"
Inside Mount
Shading fits within
window opening.
Molding
Head Jamb
Sill
Jamb Jamb
Outside Mount
Shading mounts outside
window opening.
Collectively, the sill and
jambs are called the
“window casement.”

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
If Using the Optional Back Cover ...
 Remove the top tab on the back cover brackets.
 Snap each back cover bracket into a metal
installation bracket.
Mount the Installation Brackets
 Mark 2" from each jamb for bracket location.
 If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible. Allow a minimum of 18" from the motor side for the battery
wand.
NOTE: Before the headrail is installed, the bracket levers need to be fully to the left.
Once the headrail is properly in place, the levers automatically click to the right.
Back Cover Bracket
Top Tab
Bottom
Tab
Back Cover
Slots
Shadings with Battery Wand
Shadings with Optional Satellite Battery Pack or 18V DC Power Supply
Jamb
Jamb 18" Minimum for Battery Wand
Space Evenly Space Evenly
2" 2"
Jamb
Space Evenly Space Evenly
2" 2"
Motor
Side
Motor
Side
Jamb

INSTALLATION
5
 Center the brackets on your marks and mark the location of the screw holes.
 The minimum casement depth required for installation
brackets is 1".
 The minimum casement depth required for a fully
recessed mount is 3
3
⁄ 4 ".
 Use a level to check that the mounting surface is level.
Shim the brackets, if necessary.
 Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting
into drywall.
 Attach the installation brackets using the screws provided.
IMPORTANT: Do not overtighten the screws. Check to ensure
the bracket lever can be moved easily side to side. If not, loosen
the screws in one-eighth turn increments until the lever can be
moved easily.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to each other.
Install the Optional Back Cover
 Install the cover into the back cover brackets.
 If necessary, trim the back cover to the desired width.
Proceed to “STEP 2 — Connect the Battery Wand, If Applicable” on page 9.
2"
Casement
Depth
Back
Cover

INSTALLATION
6
Mount the Installation Brackets — Outside Mount
Mount the Installation Brackets
 Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark the wall at each end of the headrail.
 Alternatively, measure the width of the headrail and use that width to mark the
headrail end points over the window opening.
 Mark 2" from each end of the headrail.
 If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible. Allow a minimum of 18" from the motor side for the battery
wand.
NOTE: Before the headrail is installed, the bracket levers need to be fully to the left.
Once the headrail is properly in place, the levers automatically click to the right.
 Center the installation brackets or extension brackets on your marks and mark where to
drill the screw holes.
 A minimum 1" flat vertical surface isrequired for the installation brackets. Extension
brackets require 1
1
⁄ 4 ".
 The top of the installation brackets or extension brackets should be at the desired
height. The brackets should be level andaligned to each other.
CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not
mount brackets oncurved molding.
Extension
Bracket
1
1
⁄ 4 "
1"
Headrail End Marks
Window Opening
Motor
Side
18" Minimum for Battery Wand
Space Evenly
Space Evenly
2" 2"

INSTALLATION
7
 Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
 Attach the installation or extension brackets using the screws provided.
IMPORTANT: The top of the
installation brackets or extension
brackets must be level with their
front edges aligned.
 If using spacer blocks for added clearance, attach the
spacer block(s) and installation bracket to a flat vertical
mounting surface with #6screws long enough for a
secure installation.
 The top of the spacer blocks should be at the
desired shading height.
IMPORTANT: Do not add more than 1
1
⁄ 2 " of
clearance using spacer blocks.
IMPORTANT: The top of the installation brackets
must be level with the front edges aligned.
CAUTION: Use drywall anchors when mounting
into drywall.
 If using extension brackets, attach an installation bracket
to the underside of each extension bracket using thespeed
nuts and screws provided.
Proceed to “STEP 2 — Connect the Battery Wand, If Applicable” on page 9.
1
1
∕
2
"
Maximum
Spacer
Blocks
Longer
Screw
Speed Nuts
Screws

INSTALLATION
8
Mount the Installation Brackets — End Mount
End mount the headrail when conventional mounting techniques will not work — for example,
in an arched window opening.
Mount the Extension and Installation Brackets
 Mount extension brackets to each side of the opening at the desired height of the shading.
 The mounting surface must be vertical and flat, not part of an arched curve.
 Minimum mounting surface width with a built-in battery wand is 2
1
⁄ 8 ".
 Minimum mounting surface width with a satellite battery pack or 18V DC Power
Supply is 1
1
⁄ 2 ".
 Attach the installation brackets to the
extension brackets using the provided screws
and speed nuts.
IMPORTANT: On the motor side, the
installation bracket must be attached at the
end of extension bracket.
WARNING: To end mount shadings
into a surface other than a secure
wall stud, use medium to heavy-duty
wall anchors (not provided) matched
to the wall thickness. Failure to
mount the brackets securely may
result in injury or property damage.
Install the Optional Back Cover
 Remove the top tab on the back cover brackets. See “If
Using the Optional Back Cover ...” on page 4.
 Install the cover into the back cover brackets.
 If necessary, trim the back cover to the desired width.
Proceed to “STEP 2 — Connect the Battery Wand, If Applicable” on page 9.
Extension
Bracket
1
1
∕ 2 "
Minimum
Depth
Back
Cover

INSTALLATION
9
STEP 2 — Connect the Battery Wand, If Applicable
For an optional satellite battery pack, 18V DC Power Supply, 18V DC Power Supply with daisy-
chain connections, or C-size satellite battery wand, the power source will be connected after
the shading is installed.
Plug the Power Cable into the Battery Wand
 From the back of the shading headrail, connect the power cable from the motor side into
the socket on the battery wand.
NOTE: When power is connected to the motor, a green LED in the bottom of the control
side end cap will flash to indicate the shading is ready for operation.
Mount the Battery Wand into the Battery Wand Clip
 Push the battery wand into the battery wand clip until it snaps into place. Check to make
sure the battery wand is secure.
CAUTION: Be sure the cable does not become pinched by the battery wand clip during
installation. Damage or overheating of components could result.
Power
Cable
Battery
Wand

INSTALLATION
10
STEP 3 — Install the Shading
IMPORTANT: Leave the protective cover on the fabric-covered headrail until you are
satisfied with the installation and operation of your shading.
 Position the shading so that the
front faces you.
 Slide the headrail into the
installation brackets so the edge
of the headrail is between the
lever and the bracket, as shown.
 Firmly push the headrail into each
bracket until it clicks and the lever
snaps to the right side of the bracket.
IMPORTANT: Carefully pull on the headrail at
each bracket to ensure it is installed securely.
 Remove the protective film from the fabric covered headrail.
Attach the Dust Cover (Optional for Outside Mounts)
The dust cover is used to protect the top of the headrail from exposure.
 Cut the dust cover to desired width.
 Remove the paper backing on one side of the hook and loop
fastener dots.
 Apply the dots to the installation brackets on each end of
theshading.
 Remove the remaining paper backing from the dots.
 Center the dust cover over the top of the shading, above the dots.
 Press the dust cover down onto the dots.
Remove
Paper
Backing
Overhead View — No Dust Cover
Dots
Dust Cover Installed
Headrail
Installation
Bracket
Lever
Slide the Headrail
Between the Lever
and the Bracket.

INSTALLATION
11
STEP 4 — Connect the Power Source, If Applicable
NOTE: When power is connected to the motor, a green LED in the bottom of the control side
end cap will flash to indicate the shading is ready for operation.
 Refer to the appropriate page based on your order.
 For a an optional satellite battery pack, see below.
 For an optional 18V DC Power Supply, see page12.
 For an optional 18V DC Power Supply with daisy-chain connections, see page13.
 For an optional C-size satellite battery wand, see the instructions that came with
the unit.
If You Have an Optional Satellite Battery Pack...
Mount the Satellite Battery Pack
 Decide where you want to mount the satellite battery pack. A satellite battery pack may
be mounted in any orientation.
 Mark the screw holes for the wall mount bracket.
 Drill the screw holes using a
3
⁄ 32 " drill bit.
 Remove the backing from the double-sided tape. Press
the bracket into place.
 Attach the bracket using the screws provided.
 Position the battery wand so the power cable is easily
connected to the socket.
 Snap the battery wand into the wall mount bracket.
 Install the battery wand cover with the slot aligned to the socket in the battery wand.
Wall Mount Bracket
Socket
Socket
Battery Wand Cover
Slot

INSTALLATION
12
 Plug the extension cable into the socket in the battery wand.
Proceed to “Testing the Shading” on page 14.
If You Have an 18V DC Power Supply...
Connect the Power Supply
 Plug the extension cable into the 18V
DC Power Supply.
 Plug the 18V DC Power Supply into a
standard outlet.
 Secure the extension cable using wire
retainers (not supplied). If hiding the
cable behind the shading, make sure
it does not impede the operation of
theshading.
 Space the wire retainers approximately
15" apart along the power supply
cable, as shown.
WARNING: Keep cords and
small parts out of the reach of
children. They can wrap cords
around their necks and
STRANGLE. They can also put
small parts in their mouths and
CHOKE.
WARNING: Electric shock and/
or a fire hazard may occur, if not
properly installed.
Proceed to “Testing the Shading” on page 14.
Battery Wand Cover
Extension
Cable
Power Cable
from Shading
Power Cable
from Shading
Extension
Cable
18V DC
Power
Supply
15"
Maximum
Wire Retainers

INSTALLATION
13
If You Have an 18V DC Power Supply with Daisy-Chain Connections...
The daisy-chain feature allows up to three PowerView®motorized shadings to be powered
by a single 18V DC Power Supply. However, each shading has its own RF receiver and can
operate independently. The daisy-chain feature is only available with the 18V DC Power
Supply option.
 Route the power cables from each shading to the connector, using an extension cable, if
necessary.
 Plug an extension cable into the connector and plug the cable into the 18V DC Power
Supply. Two extension cables and two connectors are used for three shadings.
Proceed to “Testing the Shading” on page 14.
Power Cable
from Shading
Power Cable
from Shading
Extension
Cable
Extension
Cable
Connector
18V DC
Power Supply

OPERATION
14
Testing the Shading
CAUTION: The shading should be installed before following the steps below.
Testing the shading with the programming button
will allow you to ensure that the motor and power
source are workingcorrectly.
 Press the programming button on the bottom
of the motor side end cap to test operation.
If the shading does not operate, see
“Troubleshooting” on page 17.
 Press the button to alternately lower,
stop, open/close the vanes, and raise the
shading.
CAUTION: When raising the shading for the
first time, observe how the fabric rolls up into
the headrail. It should roll up evenly. If the
bottom rail is not level or the shading starts to
rub against either window jamb, immediately
press the programming button to stop the
shading. See “Adjusting the Bottom Rail
Weight” on page 23.
Using the PowerView®Remote
First, activate the remote by pulling both plastic tabs from the back battery compartment.
IMPORTANT: If you have more than one remote, see “Adding Additional Remote(s) to the
PowerView®Shade Network” in the PowerView®Motorization Remote Control Guide.
Group 1
Group 2
OPEN
CLOSE
Group 3 Group 4
Group 5
Group 6
Favorite
(Shading position)
LEFT ARROW
Closes the vanes
RIGHT ARRO
W
Opens the vanes
STOP
(Press and hold for
programming mode)
Programming
Button
(Located at
the bottom of
the motor side
end cap)
Headrail Bottom View

OPERATION
15
Joining a Shading to a Group
IMPORTANT: The shading will not operate using the remote until it has been joined to a
group.
1. Press and hold STOP on the remote until the indicator lights blink (approximately
6 seconds). The remote is now in program mode.
2. Press the desired group number (1 – 6) on the remote. The backlit group number will flash
to show it is selected.
3. While pressing the programming button on the shading, press OPEN on the remote. The
green light flashes once and the shading will move slightly twice (up, down, or down, up) to
indicate the shading has joined the group. Release the programming button.
4. Press and hold STOP on the remote until the indicator lights stop blinking (approximately
6 seconds).
Basic Operation
 To wake up the remote, simply pick it up or press STOP. The last group(s) selected will
be highlighted and active.
 Press “all” or groups 1 – 6 to select specific shading(s) to move. Selected group button(s)
will light to show they are selected.
 Multiple group buttons may be selected at a time.
 To deselect a group, press the group button again. The backlight for that group button
will go out.
 Press CLOSE to lower the selected shading(s).
 Press the right arrow to lower the selected shading(s) and open the vanes.
 Press the left arrow to lower the selected shading(s) and close the vanes.
 Press OPEN to raise the selected shading(s).
 Press STOP to stop shading or vane movement anywhere along its travel.
 Press FAVORITE to send selected shading(s) to your preset “favorite” position. Refer to
the PowerView®Motorization Remote Control Guide on how to set a favorite position. The
default favorite position is the shading at 50% open.
Operating Tips
1. When the shading is raised, pressing the right arrow will first lower the shading and then
open the vanes.
2. When the shading is lowered with the vanes open, pressing OPEN will first close the
vanes and then raise the shading all the way.

OPERATION
16
Further Operation and Programming Information
PowerView®Pebble®Remote and/or PowerView®Surface Remote
Operation
For information regarding operation and programming of the PowerView®remote, refer to your
PowerView®Motorization Remote Control Guide or to the online PowerView Step-by-Step
Guide at hunterdouglas.com/operating-systems/motorized/powerview-motorization/
manuals.
PowerView®Scene Controller
For information regarding operation and programming of the PowerView®Scene Controller,
refer to your PowerView Motorization Scene Controller Guide or to the online PowerView
Step-by-Step Guide at hunterdouglas.com/operating-systems/motorized/powerview-
motorization/manuals.
PowerView®App Operation
The PowerView®Hub is required for PowerView®App operation. For information regarding
setup and operation using the PowerView App, refer to the online PowerView Step-by-Step
Guide at hunterdouglas.com/operating-systems/motorized/powerview-motorization/
manuals.
Resetting the Shading (If Necessary)
Calibration Reset
The calibration reset is used to recalibrate the shading’s travel limits.
1. Press and hold the programming button for approximately 6 seconds. The shading will move
slightly. Release the programming button (the light flashes red).
2. The shading will raise to its fully open position to reestablish the upper travel limit, then
lower to the fully closed position with vanes open to reestablish the lower travel limit.
The shading will move slightly twice (up, then down) to indicate that the travel limits were
recalibrated.
Resetting Shading Programming
The programming reset erases shading programming from memory, including group
assignments, preventing input devices from operating the shading. The primary use is to
correct group and network assignments during installation. The reset does not affect travel
limits or the favorite position.
1. Press and hold the programming button for approximately 12 seconds. The shading will
move slightly after 6 seconds, then again after 12 seconds. Release the programming
button (the light flashes red). The light then flashes a series of green and red to indicate
that shading programming is erased from memory.
2. Refer to “Joining a Shading to a Group” on page 15 to program the shading to a group.

OPERATION
17
Troubleshooting
If your shading is not operating correctly:
 First review the guide that came with your control device.
 Refer to the following troubleshooting for specific solutions for your shading.
If questions remain, please contact Hunter Douglas Consumer Support at 1-888-501-8364.
Problem
The shading will not snap into the installation brackets.
Solution If the shading has a battery wand, check that the wand is not interfering with
the installation brackets.
Check that the installation brackets are level. Shim to level, if necessary.
Be sure the heads of the mounting screws are flush against the installation
bracket.
Check that the headrail is completely inserted into the installation brackets. See
“STEP 3 — Install the Shading” on page 10.
Problem
The shading does not operate using the programming button.
Solution Unplug the power cable from the motor, then plug it back in. A green LED
inside the programming button housing should flash to indicate the motor has
power.
Check that the batteries in the battery wand, satellite battery pack, or C-size
satellite battery wand are correctly inserted andarefresh.
Check that the battery wand, satellite battery pack, C-size battery wand, or
18V DC Power Supply is securely connected to the power cable and the
cables are not pinched or caught in the headrail or installation brackets.
Problem
Batteries in the battery wand need to be replaced.
Solution
Replace the batteries in the battery wand.
Squeeze the cap latch to
release the cap and remove
the cap from the battery wand.
Install the batteries according
to the instructions on the
battery wand label.
Press the cap on until it
latches.
NOTE: Hunter Douglas recommends AA alkaline batteries for use with
our battery-powered shadings. These will provide more than one year of
operation, depending on usage. Lithium and rechargeable batteries are not
recommended.
Cap
Latch
Battery
Wand
Squeeze

OPERATION
18
Problem
The shading is not responding to the PowerView
®
remote.
Solution IMPORTANT: A shading will not operate using the remote until it has been
joined to a group
Check that the correct group number is selected.
Check that the batteries in the remote are correctly inserted andarefresh.
The LEDs that backlight the remote should come on full bright when STOP
is pressed.
Problem
The vanes do not open when the shading is first operated.
Solution Make sure the shading is completely lowered.
Open and close the shading repeatedly to help open the vanes. If necessary,
gently pull down on the lowest operable vane.
Problem
The bottom rail does not raise completely, or lower completely, or its
location when fully lowered has migrated over time.
Solution The batteries may be low in the battery wand, satellite battery pack, or C-size
satellite battery wand. Replace the batteries.
Check that the battery wand, satellite battery pack, C-size battery wand, or
18V DC Power Supply is securely connected to the power cable and the
cables are not pinched or caught in the headrail or installation brackets.
Check that there is clearance between the ends of the shading and the
window casement on inside mounts.
Check if the fabric rolls up evenly into the headrail. If not, see “Adjusting the
Bottom Rail Weight” on page 23.
The shading may need to be reset. Refer to “Resetting the Shading (If
Necessary)” on page 16.