HunterDouglas WHISPER Cellular EasyRise Shades Parts list manual

WHISPER®Cellular
EasyRise Shades
Installation • Operation • Care
Installation •Operation •Care
WHISPER® Cellular
EasyRise Shades
05/2013

CONTENTS
Getting Started:
Product View ................................................................ 1
Tools and Fasteners Needed .......................................... 2
Installation:
Installation Overview .................................................... 3
Mounting Types and Window Terminology....................... 3
Mount the Installation Brackets — Reveal Mount............ 4
Mount the Installation Brackets — Face Mount............... 5
Mount the Installation Brackets — EndMount ................ 7
Install the Shade ........................................................... 8
Attach Hold-Down Brackets (Optional) ............................ 8
Level the Bottom Rail (If Necessary)................................ 9
Attach the Universal Cord Tensioner(s) .......................... 9
Operation:
Operate the Shade ...................................................... 14
Troubleshooting .......................................................... 15
Care:
Removing the Shade (If Necessary) .............................. 17
Cleaning Procedures ................................................... 17
Child Safety:
Warning ..................................................................... 19
© Copyright 2013 Hunter Douglas Limited [ABN 98 009 675 709]
® Registered Trade Marks of Hunter Douglas Limited •18.013.014 •05/2013

GETTING STARTED
1
Product View
Hold-Down
Bracket
(Optional)
Cord Tensioner
and Bracket
Bottom Up
End Ca
p
Installation Brackets
Fabric-Covered
Headrail

2
GETTING STARTED
Thank you for purchasing WHISPER®Cellular EasyRise Shades. With proper installation,
operation, and care, your new shades will provide years of beauty andperformance.
Please thoroughly review this instruction booklet and the enclosed packing list before beginning
the installation. If your shade has a protective plastic cover on the fabric-covered headrail, keep
the plastic in place until the shade is installed.
Tools and Fasteners Needed
■Flat blade and Phillips screwdriver ■Level (laser level is recommended)
■Measuring tape and pencil ■Power drill, 3mm drill bit, and a
6mm hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 38mm screws are provided per installation bracket.
■Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long
enough for a secure attachment.
■#6 Flat Head Screws (Provided). If end mounting the shade, use two 38mm screws per
installation bracket.
■Speed Nuts and Screws (Provided). Extension brackets come with speed nuts and screws.
■Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
#6 x 38mm
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)
#6 Flat Head Screw
for Use with End Mount
(Provided)

INSTALLATION
3
Installation Overview
Your order will include the correct number of installation brackets for your shade width, as
shown in the table.
If the installation brackets are mounted correctly, the rest of the installation process follows very
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
Refer to the appropriate page below based on your order:
➤Reveal Mount — Page4
➤Face Mount — Page5
➤End Mount — Page7
Face Mount
Shade mounts outside
window opening.
Reveal Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb
10mm & 20mm
Installation
Bracket
End Mount
Brackets
Shade
Width (mm)
Brackets
Required
310 – 915 2
916 – 1830 3
1831 – 2745 4
2746 – 3040 5
3041 – 4400 6
Mounting Types and Window Terminology

INSTALLATION
4
Mount the Installation Brackets — Reveal Mount
■Measure 50mm from each jamb for bracket location.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
■Center the brackets on yourmarks and mark the location of the screw holes.
➤The minimum casement depth for mounting the installation brackets is 10mm. Mark both
of the winged screwholes with shallow mounting depths.
➤The minimum casement depth for a fully recessed mount is 60mm for 10mm and
20mmcell sizes.
➤IMPORTANT: The front edges of the brackets must be level and aligned to each other.
■Drill the screw holes using a 3mm drill bit.
IMPORTANT: Use drywall anchors when mounting into drywall.
■Use a level to check that the mounting surface is level. Shim the brackets if necessary.
■Attach the installation brackets using the screws provided.
Proceed to “Install the Shade” on page8.
50mm Space Evenly
Jamb Jamb
Space Evenly 50mm
Minimum
10mm
Use Center Hole
When Depth Permits

INSTALLATION
5
Mount the Installation Brackets — Face Mount
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail on the mounting surface.
➤Alternatively, measure the width of the headrail and use that width to mark the headrail
end points over the window opening.
■Mark 50mm from each end of the headrail.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark theirlocation. Mount into wood
whenever possible.
■Center the installation brackets on your marks and mark the location of the screw holes.
➤A minimum flat vertical surface of 30mm for installation brackets or extension brackets
isrequired.
➤The top of the installation brackets or extension brackets should be at the desired height.
The brackets should be level andaligned.
➤When using extension brackets, mark two screw holes per bracket.
CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do
not mount brackets oncurved molding.
■Drill the screw holes using a 3mm drill bit.
IMPORTANT: Use drywall anchors when mounting into drywall.
50mm 50mm
Space EvenlySpace Evenly
Headrail End Marks
Window Opening

INSTALLATION
6
■Attach the installation or extension brackets using the screws provided.
IMPORTANT: The front edges of the installation brackets must be level and aligned to
each other.
■If using spacer blocks, first attach the installation
bracket to the 13mm spacer block before stacking
additional spacer blockstogether.
➤Insert the legs of the installation bracket into the tabs
on thespacer block.
➤Then rotate the installation bracket back.
■Attach the spacer block installation bracket
to a flat vertical mounting surface with a
#6mounting screw long enough for asecure
installation.
➤A maximum of 40mm of spacer blocks per
installation bracket is recommended.
➤The top of the spacer blocks should be at the
desired shade height.
IMPORTANT: The front edges of the installation
brackets must be level and aligned to each other.
IMPORTANT: Use drywall anchors when mounting
into drywall.
■If using extension brackets, attach an installation
bracket to the underside of each extension bracket
using theprovided screws and speed nuts.
Proceed to “Install the Shade” on page8.
Shims and
spacer blocks
may be stacked.
Tab
Tab
Spacer
Blocks
40mm
Speed
Nut
Extension
Bracket

INSTALLATION
7
Mount the Installation Brackets — EndMount
End mount the headrail when conventional mounting techniques will not work — for example, in
an arched window opening.
■Position the end mount brackets so that the top of the attached installation brackets equal
the ordered height of the shade.
CAUTION: Both brackets must be installed at the same depth and height.
■Mark both screw holes.
➤The mounting surface must be vertical and flat, not part
of an archedcurve.
➤Minimum mounting depth is 30mm for 20mm and
10mm cell sizes . Minimum mounting depth for a
fullyrecessed end mount is 60mm for 20mm and 10mm
cell sizes.
■Drill the holes using a 3mm drill bit.
■Attach the end mount installation brackets usingthe flat
head
screwsprovided.
IMPORTANT: Drywall mounting is not recommended.
Proceed to “Install the Shade” on page8.
Speed
Nut
30mm
Minimum

INSTALLATION
8
Install the Shade
■Hold the shade so that the front of the headrail
(coloredfabric) faces you.
■Slip the headrail onto the installation brackets, so
that the front of the bracket fits under the groove of
theheadrail.
■Push the headrail up and back until it snaps into place.
■Inspect the installation brackets to verify the back of
the headrail is securely snapped into the base of each
bracket. Also, the front edge of each bracket must be
in the groove of the headrail. If any brackets are not
installed correctly, release the shade and reinstall. See
“Removing the Shade (If Necessary)”
on page13.
Attach Hold-Down Brackets (Optional)
Hold-down brackets provide stability and prevent swaying by securing the bottom rail
(often used in French door applications). Hold-down brackets can only be used on outside
mountshades.
■Lower the shade and place the pins from the hold-down
brackets into the bottom rail end caps.
■On the mounting surface, mark the screw holes.
■Drill the screw holes using a 3mm drill bit.
➤Check that the brackets are level and aligned.
■Attachthe hold-down brackets to the mounting surface using the screws provided.
■
The back of the headrail
snaps into the bracket.
The front of the bracket
fits under the groove.
Headrail
Bracket
Snap
in Place
Good
Bad
Good
Bad

INSTALLATION
9
Attach the Universal Cord Tensioner(s)
Before you proceed, you must first slide the cord
tensioner(s) to the bottom of the cordloop.
■Insert a small screwdriver, punch, or awl through the
screw hole at the bottom of the cord tensioner.
■Move the screw hole down to the indicator line to
release the safety mechanism.
■Slide the cord tensioner down to the bottom of the
cordloop.
ATTACH the cord tensioner(s) according to the instructions provided
below.
WARNING: It is imperative that the cord tensioner(s) be properly secured
to the wall or window frame to reduce children’s access to the cord loop.
Young children can strangle in cord loops. They can also wrap cords around
their necks and strangle.
Indicator
Line
Universal
Cord
Tensioner
Shade Height Adjustment
Shade height and adjustments to level the bottom rail can be made by
adjusting the cord on the underside of the bottom rail. Locate the ferrule,
seated in a pocket in the bottom rail. Remove the ferrule by pulling
on the excess cord. If the cord has been trimmed, you will need to use
needlenose pliers to access it.
■To shorten the cord, hold the cord tight under the ferrule. Then slide
the ferrule up toward the pocket. Image
■To lengthen the cord, hold the cord tight between the pocket and the
ferrule. Then slide the ferrule down.
■After adjusting, place the ferrule fully back into the pocket. Once
you are certain of the final adjustments, tape the extra cord length
to the bottom rail, or into the groove on the bottom rail (for future
adjustments).
■If the ferrule has come of the cord, thread the end of the cord into the
tapered end of the ferrule. Loop the end around the ferrule and back
through the tapered end. Make sure the loop fits into the groove on the
side of the ferrule.

INSTALLATION
10
UNIVERSAL CORD TENSIONER
CAUTION: The shading will not operate properly unless the cord tensioner is secured.
Only supplied cord tensioners and cord tensioner hardware should be used.
Reveal Mount without a Bracket
  •Wherethecordtensionerisattachedwith
one screw through the screw hole.
• Be sure the cord tensioner is not placed in
the path of the bottom rail and fabric.
• To install the cord tensioner mark screw
locations. Insert a small tip
screwdriver into the screw hole on the cord
tensioner. Pull the screw hole down so that
its centre aligns with the indicator lines on
the cord tensioner.
■MOUNTING OPTIONS
Before doing anything, you must first slide the universal cord tensioner
to the bottom of the cord loop. Insert a small screwdriver, through the
screw hole at the bottom of the cord tensioner. Move the screw hole
down to the indicator line to release the safety mechanism. Slide the
cord tensioner down to the bottom of the cord loop. Install the window
covering and use the following instructions to secure the cord tensioner
to the window casement.

INSTALLATION
11
• Hold the cord tensioner firmly in place and check that the cord can
move freely through it. If the cord does not move freely through the
cord tensioner, it is too tight and the cord tensioner and/or bracket
should be moved up. If the cord tensioner locks onto the cord, it is
too loose and the cord tensioner and/or bracket should be moved
down. Mark and pre-drill the screw hole.
• Mount the cord tensioner with a Phillips screwdriver and one of
the longer screws provided to attach the cord tensioner directly
to the wall.
• Finally, ensure the cord can move freely through the cord
tensioner without engaging the lock. The centre of the
screw hole should be aligned with the indicator line on
the cord tensioner. Do not pull the screw hole down to the
bottom of the slot. This may cause the cord to become
too tight, affecting the window covering function and
increasing cord wear.

Reveal Mount with a Bracket
• This option uses three screws with the inside mount
bracket and slightly projects the cord loop from the
window covering allowing for easier access. Locate the
cord tensioner as close to the window glass as possible
to minimize accessibility by children and pets. Be sure
the cord tensioner is not placed in the path of the
bottom rail and fabric.
Reveal Face
• Breakofftheinsidemountbracketandmarkscrewlocations.

INSTALLATION
12
• Attach the inside mount bracket to the cord tensioner. The nub on
the inside mount bracket fits into the back of the screw hole in the
cord tensioner.
• Insert the small screw into the front of the screw hole to
secure the cord tensioner to the bracket.
• Pull down on the bracket, aligning the centre of the screw hole with
the indicator line on the cord tensioner. Hold the cord tensioner firmly
in place and check that the cord can move freely through it.
• If the cord does not move freely through the cord tensioner, it is too
tight and the cord tensioner and/or bracket should be moved up.
• If the cord tensioner locks onto the cord, it is too loose and
the cord tensioner and/or bracket should be moved down.
Mark and pre-drill the screw holes.
• To mount the cord tensioner pull down on the inside
mount bracket and align it with the drilled holes. Insert
one of the two longer screws and loosely attach the
bracket to the wall. Pivot the bracket to align it with the
second screw and attach the second screw. Tighten
both screws.
• Ensure the cord can move freely through the cord tensioner without engaging the
lock. The centre of the screw hole should be aligned with the indicator line on the cord
tensioner. Do not pull the screw hole down to the bottom of the slot. This may cause the
cord to become too tight, affecting the window covering function and increasing cord
wear.

INSTALLATION
13
Face Mount
• This option uses three screws and is attached to an
outside mount bracket. Locate the cord tensioner as
close to the window covering as possible to minimize
accessibility by children and pets. Be sure the cord
tensioner is not placed in the path of the bottom rail and
fabric.
• Break off the outside mount bracket and mark screw
locations.
• Attachtheoutsidemountbrackettothecordtensioner.Thenubon
the outside mount bracket fits into the back of the screw hole in the
cord tensioner.
• Insertthesmallscrewintothefrontofthescrewholeto
secure the cord tensioner to the bracket.
• Pulldownonthebracket,aligningthecentreofthescrew
hole with the indicator line on the cord
tensioner. Hold the cord tensioner firmly in
place and check that the cord can move
freely through it.
• Ifthecorddoesnotmovefreelythrough
the cord tensioner, it is too tight and the cord tensioner and/or bracket
should be moved up. If the cord tensioner locks onto the cord, it is too
loose and the cord tensioner and/or bracket should be moved down.
Mark and pre-drill the screw holes.
• Tomountthecordtensioner,detachthecordtensioner
from the bracket by removing the small screw. Use
a Phillips screwdriver and the two longer screws
provided to attach the outside mount bracket to the
wall.
• Reattachthecordtensionertotheoutsidemountbracketusing
the smaller screw provided.
Reveal Face

OPERATION
14
Operate the Shade
IMPORTANT: Duolite and Top Down/
Bottom Up shades have two operating
cords. Standard Bottom Up shades have
one operatingcord.
■Pull down slowly on the rear cord of
the cord loop to lower the shade.
■Pull down slowly on the front cord of
the cord loop to raise the shade.
IMPORTANT: If the cord tensioner moves up the cord, you have not secured it to the wall
or window frame. You must do so for the shade to operate properly.
■To operate Duolite and
Top Down/Bottom Up shades, the
right cord operates the middle rail
and the left cord operates the
bottomrail.
IMPORTANT: YOU MUST FIRST
LOWER THE BOTTOM RAIL
BEFORE LOWERING THE MIDDLE
RAIL. LIKEWISE, YOU MUST
FIRST RAISE THE MIDDLE
RAIL BEFORE RAISING THE
BOTTOMRAIL.
To Lower:
Pull down
on rear cord.
To Raise:
Pull down
on front cord.
Middle
Rail
Bottom
Rail
This cord
operates the
bottom rail.
This cord
operates the
middle rail.
• Ensurethecordcanmovefreelythroughthecordtensionerwithoutengagingthe
lock. The centre of the screw hole should be aligned with the indicator line on the cord
tensioner. Do not pull the screw hole down to the bottom of the slot. This may cause the
cord to become too tight, affecting the window covering function and increasing cord
wear.

OPERATION
15
Troubleshooting
Problem The shade is hard to raise or lower, or will not raise or lower.
Solution Check that the cord tensioner is mounted correctly. See the instructions included
with your Universal Cord Tensioner Installation on page 10.
For Duolite and Top Down/Bottom Up Shades: The lift cords in the headrail
may have “overturned”. Try the following:
■If both rails are in the raised stacked position, at the top of the window, pull
down the back cord of the cord loop that operates the bottom rail.
■With all other problems, pull down the front cord of the cordloop that
operates the middle rail.
Make sure that the shade fabric is not caught between the installation bracket
and the headrail.
Check that the headrail and installation brackets are level and aligned. Shim the
installation brackets to level the headrail, ifnecessary.
Check that cord loops are not pinched or tangled.
If hold-down brackets are used, make sure they have been released before
operating the shade.
Problem The shade raises or lowers unevenly or the bottom rail is uneven when
fullyraised.
Solution Lower the shade completely to allow it to “self-correct” skewing. Pull the cord
loop slowly to prevent the shade from further skewing.
Check that the headrail and installation brackets are level and aligned. Shim the
installation brackets to level the headrail, ifnecessary.
For Top Down/Bottom Up Shades: Both the middle rail and the bottom rail
may skew ifthe cord loop is pulled too quickly. Lower each rail completely to
allow them to “self-correct”.
Adjust the bottom rail. “Level the Bottom Rail (If Necessary)” on page9.

OPERATION
16
Problem The shade will not fit into theinstallation brackets.
Solution Check that the installation brackets are level and aligned. Shim the installation
brackets to level the headrail, if necessary.
Be sure the heads of the screws are flush against the installationbracket.
Check that the headrail is completely inserted into the installation brackets.
See “Install the Shade” on page8.
Problem The universal cord tensioner has climbed to theheadrail.
Solution Pull down on the spring to relieve tension and pull the universal cord tensioner
to the bottom of the cord loop. Properly mount the cord tensioner. See the
instructions in Universal Cord Tensioner Installation on page 10.
Problem The universal cord tensioner grabs onto the cord uponoperation.
Solution Check that the universal cord tensioner is mounted properly. Reinstall, if
necessary. See the instructions in Universal Cord Tensioner Installation on
page 10.

CARE
17
Removing the Shade (If Necessary)
■Lower the shade approximately100mm.
■While holding the headrail, push
back on the bottom tab of
the installation bracket to
release the bottom edge of
the headrail.
■After releasing the bottom
edge, roll the back of the headrail
down and out from thebracket.
Cleaning Procedures
WHISPER®Cellular Shades are made of anti-static, dust-resistant fabric which repels dirt and
dust. For most honeycomb fabrics, the following cleaning options are available.
Dusting
■Regular light dusting with a feather duster is all the cleaning that is needed in most
circumstances.
Vacuuming
CAUTION: Do not vacuum blockout fabrics.
■For deeper cleaning, vacuum gently with a brush attachment.
Compressed Air/Hair Dryer (Cool Setting)
■Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off shades.
Spot-Cleaning
CAUTION: Do not spot-clean blockout fabrics or the fabric-covered valance.
■Prepare a solution of warm water and a mild detergent.
■Dampen a clean cloth in the solution and wring it out.
■Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.
■Allow the shade to dry in the completely lowered position.
Bottom
Tab
Back of
Shade Headrail
Bracket

CARE
18
Bathtub Cleaning/Water Immersion
CAUTION: Do not immerse fabric-covered valance, Daybreak, Dusk, Sunterra and all
blockout fabrics in all fabric ranges.
■Immerse the shade in a basin or bathtub filled with warm water and a mild detergent. Never
immerse the headrail into the solution.
■Rinse with clean water.
■Before removing from the rinse water, fully raise the shade and tilt it to allow excess water
to drain off.
■Dry the shade completely in the lowered position.
Ultrasonic Cleaning
CAUTION: Do not ultrasonically clean fabric-covered valances. Do not ultrasonically clean
Batiste, Sunterra, Vintage and all blockout fabrics.
■Some honeycomb fabrics can be ultrasonically cleaned by a professional.
■Specify that a mild detergent solution be used.
■Never immerse the headrail into the solution.
■Dry the shade completely in the lowered position.