HunterDouglas Duette EasyView Arch User manual

Installation •Operation •Care
Duette®Honeycomb Shades
EasyView®Arch

Getting Started:
Product View ...................................................................... 1
Tools and Fasteners Needed ................................................ 2
Installation:
Installation Overview ........................................................... 3
Mount the Installation Brackets — Inside Mount................... 4
Mount the Installation Brackets — End Mount ...................... 5
Install the Shade ................................................................. 6
Install the Arch Trim............................................................. 7
Attach the Top Cord Guide ................................................... 7
Operation:
Shade Operation ................................................................. 9
Troubleshooting ................................................................ 10
Care:
Removing the Shade (If Necessary) .................................... 13
Cleaning Procedures ......................................................... 14
Child Safety:
Warning ........................................................................... 16
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.
CONTENTS
© 2016 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas
or their respective owners.

Product View
Arch Handle
Arch Trim
Bottom Rail
Installation Brackets
Top Cord Guide
GETTING STARTED
1

#6 x 1
1
/ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)
#6 Flat Head Screw
for Use with Common
Headrail End Mounts
(Provided)
Thank you for purchasing the Hunter Douglas Duette®EasyView® Arch. With proper installation,
operation, and care, your new shade will provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before beginning
the installation.
Tools And Fasteners Needed
■Flat blade and Phillips screwdriver
■Level (laser level is recommended)
■Measuring tape and pencil
■Power drill,
3
/ 32 " drill bit, and
1
/ 4 " hex driver
■Utility Knife
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 1
1
/ 2 " screws are provided per installation bracket.
■Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long
enough for a secure attachment.
■#6 Flat Head Screws (Provided). If end mounting the common headrail shade, use two
1
1
/ 2 " screws per installation bracket.
■Drywall Anchor (Not Provided). Use drywall anchors when mounting into drywall.
2
GETTING STARTED

Installation Overview
■Your order will include two installation brackets specific to the fabric pleat size and type of
brackets ordered.
■If the arch is over 30" wide, your order
will also include a center bracket.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows very
easily. The Duette® EasyView® Arch can be inside mounted or end mounted.
■Refer to the appropriate page below based on your order:
➤Inside Mount — Page 4
➤End Mount — Page 5
3
/ 4 "
Standard
Installation
Bracket
3
/ 8 "
Standard
Installation
Bracket
3
/ 4 "
Swivel
Bracket
(Optional)
3
/ 8 "
Swivel
Bracket
(Optional)
3
/ 8 "
End Mount
Bracket
3
/ 4 "
End Mount
Bracket
3
/ 8 " and
3
/ 4 "
Center Bracket
Molding
Sill
JambJamb
Inside Mount
Shade fits within
window opening.
End Mount
Shade fits within top
of window opening.
INSTALLATION
3

Mount Installation Brackets — Inside Mount
■Place the shade in the window.
■Mark the mounting surface below the two bottom cord guides.
■Find the center point between your mark and the window jamb.
NOTE: This is the center point of the installation bracket.
■Center the brackets on your marks and mark the location of the screw holes.
➤Mounting depth will vary depending on
the fabric pleat size. Refer to the chart for
depth requirements.
➤For fully recessed mounting, the entire
shade is inside the window casement.
➤For a shade over 30": Center the center
bracket between the two end brackets
and mark the location.
IMPORTANT: The front edges of the
installation brackets must be level
and aligned.
Mark the locations of
the bottom cord guides.
Center Bracket
(For Shades
Over 30")
Center
Point
Depth Chart For BracketPlacement
Bracket
Type Minimum
Fully
Recessed
3
/ 8 " Standard 1" 1
5
/ 8 "
3
/ 4 "Standard 1
1
/ 4 " 2
3
/ 8 "
3
/ 8 " Swivel
1
/ 2 " 1
1
/ 4 "
3
/ 4 "Swivel
1
/ 2 "2"
Standard BracketSwivel Bracket
See Chart
for Depth
See Chart
for Depth
Center
Point
Center
Point
INSTALLATION
4

■Drill the screw holes using a
3
/ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
■Attach the installation brackets using the screws provided.
➤Check that the mounting surface is level and the brackets are aligned. If mounting to a
heavily textured surface, shim the brackets, if needed.
■For a shade over 30": Use the tab screw to mount the
center bracket to the pre-drilled hole in the bottom sill.
Proceed to “Install the Shade” on page 6.
Mount Installation Brackets — End Mount
Install End Mount Brackets onto the Headrail
■Slightly remove the end caps
from the headrail. Do not
remove them all the way.
■Insert the short end of the
specialty end mount brackets
over each of the end caps
and under the small fabric
channels in the headrail.
Center
Point
Center
Point
Tab
Screw
Small Fabric Channels
Long
End
Short
End
(3/4" pleat rail shown, 3/8" pleat similar)
Duette®Headrail Specialty End
Mount Bracket
End Mount
Bracket
Rail
End Cap
INSTALLATION
5

Attach the End Mount Brackets to the Window Jamb
■Fully lower the shade.
■Position the fully lowered shade in the window.
■Gently push the fabric away from the end mount brackets to allow access to the
screw holes.
■Mark the screw hole locations.
IMPORTANT: Check that the front edge of the shade is level and aligned.
■Remove the shade from the window.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Install the shade by attaching the end mount brackets, using the screws provided.
Proceed to “Install the Arch Trim” on page 7.
Install the Shade
Standard Brackets
■Position the shade so the front fabric faces you.
■Slip the rail into the installation brackets so the
front of the bracket slides under the front groove
on the bottom of the rail.
■Gently roll the back of the rail down and push back
to snap into place.
■Tighten the tab screw snugly. Do not overtighten.
Swivel Brackets (Optional)
■Place the swivel brackets in the open position.
■Place the rail against the back of the swivel brackets.
■Rotate the swivel arm to snap the locking tab under
the rail.
■The shade is locked when the push tab is against the rail.
Tab
Screw
Rail
Tab
Screw
Rail
Bracket
In Locked
Position
Tab
Bracket
In Open
Position
Bracket
In Open
Position
Bracket
In Locked
Position
Locking Tab
Locking Tab
Tab
INSTALLATION
6

Install the Arch Trim
■To size the trim, position it along
the entire curved surface, inside
the window frame.
■Mark where to cut the arch trim.
With inside-mounted shades,
the ends of the trim should rest
on the bottom of the window
casement.
■Cut the arch trim to the correct
length using a utility knife.
■For a shade with a wider bottom rail, cut a notch into the bottom back of the arch trim to
accommodate the rail, as shown in the photo above.
■Place the trim back into the casement and line up the trim with both ends of the bottom rail,
flush with the front of the casement.
■Attach the arch trim, using the screws provided.
Attach the Top Cord Guide
■Thread the cord loop at the top of the arch up through
the center of the top cord guide.
■Put the insert into the top cord guide as shown.
■Seat the cord into the “track” of the insert.
■Line up the front of the guide with the front of the
casement directly above the shade so the bottom rail
and cords form a 90º angle. The guide should reach
the top casement with the cords taut.
CAUTION: Do not twist the lift lines going to the top
cord guide or the shade will not be able to close all
the way.
Notch
Cord Loop At Top Of Shade
Top Cord Guide
Top Cord Guide
Insert
INSTALLATION
7

■Mark and drill the back hole of the guide.
■Put a screw in the back hole only.
■Check the top cord guide placement by moving the arch handle to the right to raise the
shade. Determine if the top center cord guide is in the correct location by watching the
fabric rise. If necessary, adjust the location of the top center cord guide and raise the shade
again to check alignment.
■When the shade operates correctly, drill, and fasten the front of the top cord guide with the
other screw.
Front Screw
INSTALLATION
8

Shade Operation
■To close the shade, slide the arch handle to the right.
■To open the shade, slide the arch handle to the left.
Close
Open
OPERATION
9

Troubleshooting
Problem The top cord guide does not reach the top of the window opening.
Solution Decrease Tension / Lengthen the Center Cord
Open the shade by pulling the handle all the way to the left.
Locate the cord from the right hole next to the pocket (as shown).
Remove the ferrule from the pocket by pulling on the excess cord
To lengthen the cord, hold the cord tight between the pocket and the ferrule
and slide the ferrule away from the pocket by a 1/4" to decrease the tension.
After adjusting, place the ferrule fully back into the pocket.
NOTE: Loop the cord around the ferrule once and back through the tapered
end. Make sure the loops fits into the groove on the side of the ferrule before
inserting it into the pocket.
Test the shade operation.
After routing the cord into the hole next
to the pocket, trim the extra cord under
the handle.
CAUTION: Do not trim the cord until
you are satisfied with the operation of
the shade.
Ferrule
Pocket
Handle
Hole
OPERATION
10

Problem The shade has a droopy cord or the shade will not stay up.
Solution Increase Tension / Shorten the Center Cord
Close the shade by moving the handle all the way to the right.
Locate the cord from the right hole next to the pocket (as shown).
Remove the ferrule from the pocket by pulling on the excess cord
To shorten the cord, hold the cord tight under the ferrule. Then slide the ferrule
towards the pocket by a
1
/ 4 " to increase the tension (for a shade that may have
a “droopy” cord).
After adjusting, place the ferrule fully back into the pocket.
NOTE: Loop the cord around the ferrule once and back through the tapered
end. Make sure the loops fits into the groove on the side of the ferrule before
inserting it into the pocket.
Test the shade operation.
After routing the cord into the hole next
to the pocket, trim the extra cord under
the handle.
CAUTION: Do not trim the cord until
you are satisfied with the operation of
the shade.
Ferrule
Pocket
Handle
Hole
OPERATION
11

Problem The fabric rubs against the window casement while opening or closing the
shade.
Solution Adjust the Shade
Before trimming the shade, be sure that the bottom rail is level. Shim if
necessary. Also check that the top cord guide is directly above the center of the
shade.
NOTE: Incorrect placement of the cord guide is indicated by the shade rubbing
on the window casement on one side but not on the other.
Trim the Shade
Trim the shade if the fabric rubs against the window casement at any point
while opening or closing the shade.
CAUTION: Trimming the shade permanently alters the shade. Your shade was
made to a template for your window. Be sure you have exhausted all other
adjustment possibilities before trimming the shade.
With the shade closed, note the area(s) where the fabric cells are rubbing.
Gently pull the fabric forward in that area out of the window casement.
Cut small sections of fabric from the
rubbing area. Be careful not to cut away
too much fabric. Trim following the curve
of the arch.
Gently push the fabric back into place.
Open and close the shade, checking
to see if the fabric still rubs. Check the
fit after each cut. If needed, repeat the
trimming process until the fabric raises
and lowers without rubbing.
OPERATION
12

Removing the Shade (If Necessary)
■Lower the shade completely.
■Remove the two screws securing the top cord guide
inplace.
Standard Installation Brackets
■While holding the rail, loosen the tab screw on each
bracket to release the rail.
NOTE: For a wide shade, there may be a center
installation bracket.
Optional Swivel Brackets
■While holding the bottom rail, pull the locking tab to rotate the
swivel arm to the open position to release the bottom rail.
End Mount Brackets.
■Reverse the installation procedures. See “Mount Installation
Brackets — End Mount” on page 5.
Screws
Top Cord
Guide
Shade Lift
Cords
Locking
Tab
Screw Holes
CARE
13

Cleaning Procedures
Hunter Douglas Duette®honeycomb shades are made of anti-static, dust-resistant fabric which
repels dirt and dust. For most honeycomb fabrics, the following cleaning options are available.
Dusting
■Regular light dusting with a feather duster is all the cleaning that is needed in most
circumstances.
Vacuuming
CAUTION: Do not vacuum Elan® fabrics.
■For deeper cleaning, vacuum gently with a brush attachment.
Compressed Air/Hair Dryer (Cool Setting)
■Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off shades.
Spot-Cleaning
CAUTION: Do not spot-clean Batiste Semi-Sheer, Elan, and Opalessence™fabrics.
■Prepare a solution of warm water and a mild detergent.
■Dampen a clean cloth in the solution and wring it out.
■Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.
■Allow the shade to dry in the raised position.
Bathtub Cleaning/Water Immersion
CAUTION: Do not immerse Batiste Semi-Sheer, Elan, India Silk, Meritage™, Opalessence,
Panache™, Renewal™, and all opaque fabrics.
■Immerse the fabric in a basin or bathtub filled with warm water and a mild detergent. Never
immerse the bottom rail into the solution.
■Rinse with clean water.
■Before removing from the rinse water, fully raise the shade and tilt it to allow excess water
to drain off.
■Dry the shade upside-down with the cells open.
CARE
14

Ultrasonic Cleaning
CAUTION: Do not ultrasonically clean Batiste Semi-Sheer, Opalessence™, and all
opaque fabrics.
■Some honeycomb fabrics can be ultrasonically cleaned by a professional.
■Specify that a mild detergent solution be used.
■Never immerse the headrail into the solution.
■Dry the shade upside-down with the cells open.
Injection/Extraction Cleaning
This type of professional cleaning injects a cleaning solution into the fabric and extracts the dirty
solution in the same motion.
■Use only the dry method of injection/extraction for Architella® Elan® , and Panache™fabrics.
CARE
15

Young children can STRANGLE in cord loops. They can also wrap cords around their
necks and STRANGLE.
■Always keep cords out of the reach of children.
■Move cribs, playpens and other furniture away from cords. Children can climb
furniture to get to cords.
For more safety information call 1-888-501-8364
in the U.S. or 1-866-662-0666 in Canada.
WARNING
CHILD SAFETY
16

5109604077 4/16
The Hunter Douglas®Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying
experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly
satisfied, simply contact Hunter Douglas at [phone] or visit hunterdouglas.com. In support of this policy
of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
NOTE:In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental
or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the
window fashion product or components found to be defective.
COVERED
BY ALIFETIME LIMITEDWA RRANTY
• Hunter Douglas window fashion products are
covered for defects in materials, workmanship
or failure to operate for as long as the original
retail purchaser owns the product (unless shorter
periods are provided below).
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the
date of purchase.
• Repairs and/or replacements will be made with
like or similar parts or products.
• Hunter Douglas motorization components are
covered for 5 years from the date of purchase.
NOT COVERED
BY ALIFETIME LIMITEDWA RRANTY
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the
product.
• Exposure to the elements (sun damage, wind,
water/moisture) and discoloration or fading
over time.
• Failure to follow our instructions with respect
to measurement, proper installation, cleaning
or maintenance.
• Shipping charges, cost of removal and reinstallation.
TO OBTAIN WARRANTY SERVICE
1. Contact your original dealer (place of purchase) for warranty assistance.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.
3. Contact Hunter Douglas at [phone] for technical support, certain parts free of charge, for assistance in obtaining
warranty service or for further explanation of our warranty.