HunterDouglas Provenance Parts list manual

Installation • Operation • Care
Provenance®Woven Wood Shades
Vertical Drapery Manual Operation

CONTENTS
© 2018 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
GETTING STARTED
Tools Needed ..................................................................................2
Brackets and Fasteners Needed.....................................................2
Mounting Types and Window Terminology....................................3
INSTALLATION
Inside and Ceiling Mount................................................................4
Outside Mount................................................................................6
Install the Drapery Panel(s).............................................................8
Outside Mounts: Install the Valance .............................................9
Attach the Universal Cord Tensioner (Cord Loop Units Only) .....10
OPERATION
Operate the Drapery .....................................................................11
Troubleshooting ............................................................................12
CARE
Removing the Drapery (If Necessary)........................................... 14
Cleaning Procedures.....................................................................15
CHILD SAFETY
Cord Loop Draperies .....................................................................16
Questions?
Call the Hunter Douglas Consumer Support at 1-888-501-8364.

PRODUCT VIEW
1
Fabric
Headrai
l
Standard
Valance
Valance
Return
Valance
Return
Attached
Valance
Mounting Clips
Outside Mount
Installation
Brackets
Not Shown:
Split Stack V
ertical Drapery
Cord Loop Control
Side Stack Vertical Drapery
Wand
Control

INSTALLATION
2
Thank you for purchasing the Hunter Douglas Provenance®Woven Woods vertical drapery.
With proper installation, operation, and care, your new drapery will provide years of beauty
and performance.
■Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
■Carefully remove the rolled up fabric and set aside. Do not unroll the fabric until
installation. Carefully remove the headrail and optional valance from the packaging.
Keep all packaging until the unit operates to your satisfaction.
Tools Needed
■Flat blade and Phillips screwdrivers
■Level (laser level is recommended)
■Measuring tape and pencil
■Power drill,
3
⁄ 32 " drill bit, and ¼" hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
Brackets and Fasteners Needed
■Outside Mount Installation Brackets. The number of installation
brackets required varies with headrail width, as shown in the
tablebelow.
■#8 x 1½" Hex Head Screws (Provided). The number of screws
required for inside mounting varies with headrail width, as shown
in the tablebelow. Two screws are provided per outside mount
installation bracket.
■Drywall Anchors (Not Provided). Use drywall anchors when
mounting into drywall.
Width
Outside Mount
Brackets
Inside Mount
Screws
36" – 56" 3 6
56
1
⁄ 8 " – 80" 4 8
80
1
⁄ 8 " – 104" 5 10
104
1
⁄ 8 " – 128" 6 12
128
1
⁄ 8 " – 152" 7 14
152
1
⁄ 8 " – 176" 8 16
176
1
⁄ 8 " – 192" 9 18
#8 x 1½"
Hex Head Screw
(Provided)

INSTALLATION
3
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process flows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on your order:
➤Inside and Ceiling Mount — Page 4
➤Outside Mount — Page 6
Outside Mount
Drapery mounts outside
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Jamb Jamb
Sill
Inside Mount
Drapery fits within
window opening.

INSTALLATION
4
Inside and Ceiling Mount
Mount the Standard Valance/Headboard
Mounting clips are pre-attached to the underside of the valance
headboard.
■A minimum inside mounting depth of 2
5
⁄ 8 " is required.
For a flush mount, minimum depth is 4
5
⁄ 8 ”.
■On the underside of the headboard, mark two hole locations 2" to 4" from each end.
Space the holes approximately 1" apart. Mark additional hole locations spaced evenly
along the headboard. Refer to the table on page 2 to learn the number of holes needed.
■Center the headboard in the window casement.
■Use a
3
⁄ 32 " drill bit to drill the screw holes through the headboard and into the head jamb
at the marked locations. Mount into wood whenever possible.
IMPORTANT: Use drywall anchors when mounting into drywall.
■Holding the headboard in place, use the provided screws to attach the headboard.
IMPORTANT: The headboard must be mounted level for the drapery to operatecorrectly.
Useyour level to check that the mounting clips are aligned and level.
Mounting
Clip
Headboard
Head Jamb
Drill Holes 1" Apart Drill Holes 1" ApartMounting Clips
(Underside of Headboard)
2"– 4" 2"– 4"

INSTALLATION
5
Mount the Headrail
■Orient the headrail so that the control side is located on the correct side.
■Center the headrail underneath the mounting clips.
➤Ensure that all the mounting clips on the headboard are oriented with the hook toward
the front and the release tab toward the window.
■Starting with the center, tilt the headrail
and hook the mountingclips into the
front groove of the headrail.
■Rotate the headrail upward and snap it
intoplace.
■Make sure that all clips are attached
correctly and the headrail is secure.
Proceed to Install the Drapery Panel(s)” on page 8.
Outside MountInside Mount
Headboard
Front
Front
Mounting
Clip
Mounting
Clip
Headrail
Headrail
Hook into
the front
groove of
the headrail.
Hook into the front
groove of the headrail.
Snap Into Place
Snap Into Place

INSTALLATION
6
Outside Mount
The number of installation brackets required varies with the
headrail width, as shown in the table on page 2.
IMPORTANT: The top of the installation brackets must be
mounted at the ordered height minus
7
⁄ 8 ". If the ordered height
does not allow for floor clearance, subtract only
3
⁄ 8 " for
1
⁄ 2 " of
floor clearance.
Installation Bracket Placement
■Center the standard valance above the window opening at the desired height.
➤If a side stack drapery was measured for stackback, offset the valance the appropriate
amount.
■Using the valance as a template, mark the wall with the locations of the mounting clips
attached to the underside of the standard valance.
■Center (or offset) the headrail above the window opening.
■Mark the location of the ends of the headrail.
■Mark installation bracket locations 2" to 4" from each end of the headrail
➤Evenly space and mark additional installation brackets at 18" to 24" intervals along the
headrail. Do not exceed 24" between installation brackets.
➤A minimum flat vertical surface of 3" is required to mount the brackets.
IMPORTANT: Your installation bracket marks must be no closer than 1
1
⁄ 2 " from the
mounting clip marks. Otherwise, the installation brackets will interfere with valance
mounting.
Attached
Mounting
Clip
Hook
(Front)
Release Tab
(Back)
2"− 4"
18"– 24"
18"– 24" 18"– 24"
Wall
Headrail
End of Headrail Marks
Valance Clip Marks
2"– 4"

INSTALLATION
7
Attach the Installation Brackets
■Center the installation brackets on your marks
and mark the location of the screw holes.
➤The installation brackets must be mounted
level for the unit to operatecorrectly.
Do not mount installation brackets on
curvedmolding.
➤The top of the installation brackets need to
be mounted at the ordered height minus
7
⁄ 8 ". If the ordered height does not allow for floor clearance, subtract only
3
⁄ 8 " for
1
⁄ 2 " of
floor clearance.
■Use a
3
⁄ 32 " drill bit to drill the screwholes.
Mount into wood whenever possible.
IMPORTANT: Use drywall anchors when mounting
into drywall.
■Attach the installation brackets using the screws
provided.
➤The brackets must be level and aligned.
Mount the Headrail
IMPORTANT: The headrail must be mounted level for the drapery to operatecorrectly.
Useyour level to check that the installation bracket mounting clips are aligned and level.
■Orient the headrail so that the control side is located on the correct side.
■Center the headrail underneath the
mounting clips.
➤Ensure that all the mounting clips on
the valance board are oriented with
the hook toward the front and the
release tab toward the window.
■Starting with the center, tilt the headrail
and hook the mountingclips into the
front groove of the headrail.
■Rotate the headrail upward and snap it
intoplace.
■Make sure the headrail is secure.
NOTE: With outside mounts, the
valance is attached after the drapery is
installed.
Ordered
Height
Mark Ordered
Height -7⁄8
Wall
Outside MountInside Mount
Headboard
Front
Front
Mounting
Clip
Mounting
Clip
Headrail
Headrail
Hook into
the front
groove of
the headrail.
Hook into the front
groove of the headrail.
Snap Into Place
Snap Into Place

INSTALLATION
8
Install the Drapery Panel(s)
The drapery panels are rolled so the end that is
“out” is the stationary or stack side end. Position
the roll under the installed headrail so it unrolls
toward thewindow. Drapery panels will be
marked LEFT or RIGHT. With a split stack design,
you will have LEFT and RIGHT panels.
■Install the first grommet (marked with a hang tag) onto the anchor carrier.
➤The anchor carrier is next to the end cap with the screw, to hold this
side of the drapery stationary.
➤Each carrier has a hinged and a post side to it.
Place the grommet on the post.
IMPORTANT: For the first and last grommets,
insert the post between the fabricfolds. Then
place the grommet on the post.
➤Bend the hinged side down, insert it through
the grommet, and snap it into the post, to
secure the grommet to the carrier.
■Attach the next grommet from the drapery
to the next carrier in the FRONT track of
theheadrail.
■Continue attaching all the grommets on the
drapery to the carriers, alternating between
the FRONT and the BACK track.
■Split Stack. Place the last two carriers in the same track. The left panel will be in the
FRONT track and the right panel in the BACK track.
Window Unroll
“Out”
End
First
Grommet
Post Hinge
First
Grommet
For the first and last
grommet, insert the
post between the
fabric folds.
Post
Carrier
in Front
Track
Carrier in
Back Track
Grommet
Headrail
Last two carriers
in the FRONT track.
Alternating
Carriers
Alternating
Carriers
Last two carriers
in the BACK track.

INSTALLATION
9
Outside Mounts: Install the Valance
■Ensure that all the mounting clips on the
standard valance headboard are oriented
with the hook toward the front and the
release tab toward the window.
■Starting at the center of the headrail,
tilt the standard valance headboard to
hook the mountingclips into the front
groove of the headrail.
■Rotate the standard valance down
snapping the back of the mounting clip
into the back groove of the headrail.
■Attach the valance returns.
➤Remove the paper from the pressure sensitive tape on
the valance returns.
➤Smooth the valance down the sticky portion of the tape.
Valance
Valance
Front
Mounting
Clip
Headrail
Hook into
the front
groove of the
headrail.
Snap Into Place
Return
Valance
Sticky
Side

INSTALLATION
10
Attach the Universal Cord Tensioner (Cord Loop Units Only)
Before you proceed, you must first slide the cord tensioner
to the bottom of the cordloop.
■Insert a small screwdriver, punch, or awl through the
screw hole at the bottom of the cord tensioner.
■Move the screw hole down to the indicator line to
release the safety mechanism.
■Slide the cord tensioner down to the bottom of the
cordloop.
■Attach the cord tensioner according to the instructions
provided with the Universal Cord Tensioner
Installation Kit.
WARNING: It is imperative that the cord tensioner be properly secured to
the wall or window frame to reduce children’s access to the cord loop.
Young children can strangle in cord loops. They can also wrap cords
around their necks and strangle.
CAUTION: The unit will not operate properly unless the cord tensioner is
secured. A Universal Cord Tensioner Installation Kit has been included with your
unit. Follow the instructions in the kit to correctly secure the cordtensioner.
Indicator
Line
Universal
Cord
Tensioner

OPERATION
11
Operate the Drapery
For a more even, tailored appearance, you may “dress” your vertical drapery by gently
adjusting the folds when traversing or stacking the drapery.
Cord Loop Operation
■Pull down on the FRONT cord to open/stack
the drapery.
■Pull down on the REAR cord to close
thedrapery.
Wand Operation
■To stack the drapery, hold the wand at a 45 degree
angle and pull or push the wand toward the
stationaryside.
■To close the drapery, hold the wand at a 45 degree
angle and pull or push the wand toward the open side.
CAUTION: Please do not “bow” the wand. Your
drapery operates best when you hold the wand at a
45 degree angle and pull or push the wand toward the
open side.
Hold the
wand at a
45˚ angle.
PROVENANCE®
PLEASE
DON’T
OW
THE WAND
PUSH
OR
PULL
Hold the
wand at a
45˚ angle.
PROVENANCE®
PLEASE
DON’T
OW
THE WAND
PUSH
OR
PULL

OPERATION
12
Troubleshooting
Problem
The drapery does not hang correctly.
Solution Check that the drapery is attached to the carriers correctly, alternating
between the front and back tracks.
Check that the headrail is level.
Check that there are no obstructions to the drapery.
Check that there are no obstructions to the movement of the drapery, such as
a cord caught in the brackets.
Problem
The drapery does not open or does not close easily.
Solution Check that the cord tensioner is mounted correctly. See the Universal Cord
Tensioner Installation Instructions in the kit included with your drapery.
Check that the drapery is attached to the carriers correctly, alternating
between the front and back tracks.
Check that the installation brackets are level, and the attached mounting
clips are aligned.
Check that there are no obstructions to the movement of the drapery, such as
a cord caught in the brackets.
Operate the wand correctly by holding it at a 45 degree angle and pulling or
pushing it toward the desired side.
Lightly spray dry silicon lubricant inside the carrier track.
Problem
The Universal Cord Tensioner (UCT) has climbed to the headrail.
Solution Insert a small screwdriver, punch, or awl through the screw hole in the
Universal Cord Tensioner.
Pull down on the screw hole to relieve the tension on the UCT.
Pull the entire UCT to the bottom of the cord loop.
Properly mount the UCT. Attach the cord tensioner according to the
instructions provided with the UCT InstallationKit.
Problem
The Universal Cord Tensioner grabs onto the cord upon operation.
Solution Check that the cord tensioner is mounted correctly. See the Universal Cord
Tensioner Installation Instructions in the kit included with your drapery.
Reinstall, if necessary.

OPERATION
13
Problem
The length of the cord for the Universal Cord Tensioner is too long.
Solution ■The length of the cord can be shortened to allow you to attach the
Universal Cord Tensioner in the desired position on the wall.
■Mount the UCT to the wall in the desiredposition. Refer to the UCT
installation kit for instructions.
■Pull each cord until you identify
the one that does NOT move
the carriers when pulled.
This is the cord that can be
adjusted. It may have a black
permanent marker dot on it.
(There will be no dot on cocoa
or blackcords.)
■Using needle nose pliers, pull
the cord knot from the cord
driver (located in the headrail).
■Pull out the cord until it is taut and the
cord loop moves easily through the
cordtensioner.
IMPORTANT: If the cord is not taut, it
will not move through the cord tensioner.
■Mark the top of the cord close to the
corddriver. (Use a white marker for
cocoa or black cords.)
■Remove the UCT from the bracket
orwall.
■Tie a double knot at the mark on the cord
and let it retract into the cord driver.
■Re-attach the UCT to the wall to ensure
the cord is taut and cord loop moves
easily through the UCT. Repeat steps
above to adjust further, ifnecessary.
■Once the cord is adjusted, cut the excess
cord below the knot hanging from the cord driver.
Dot Cord Driver
Without Screw

CARE
14
Removing the Drapery (If Necessary)
■Release the Universal Cord Tensioner.
➤Remove the screw securing the Universal Cord Tensioner to its installation bracket.
■Remove the drapery from the carriers.
➤At each grommet, separate the carrier hinge from the post. Roll the drapery from
the leading edge to the stationary end, so that the stationary end is on the outside
of the roll.
Outside Mount: Standard Valance Removal
■Push up on the release tab on the mounting clips, to release the valance from the headrail.
■Unhook the mounting clip from the front groove in the headrail. Repeat for each
mountingclip.
Headrail Removal
■Firmly support the headrail.
■Push up on the release tab to release the headrail. Repeat for each mounting clip.
■Unhook the mounting clip from the front groove in the headrail.
Valance
Push Up
on Tab
Mounting Clip
Release Tab
Valance
Remove
Headrail
Push Up
on Tab
Remove
Headrail
Mounting Clip
Release Tab
Push Up
on Tab
Mounting Clip
Release Tab
Headrail
Valance
Inside Mount
Outside Mount

CARE
15
Cleaning Procedures
For most fabrics, the following options are available if your shade needs cleaning.
Dusting
■Regular light dusting with a feather duster is all the cleaning that is needed in most
circumstances. You may also use a hair dryer on a cool setting or compressed air set
toalowpressure.
Vacuuming
■Use a low suction, hand-held vacuum for more thorough dust removal.
Spot-Cleaning
Only the following Provenance®fabrics can be spot-cleaned:
■Prepare a solution of warm water and a mild detergent.
■Dampen a clean cloth in the solution and wring it out.
■Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.
■Allow the shade to dry in the completely fully closed position.
➤Brisbane
➤Coastal
➤Kiawah
➤Mindanao
➤Nantucket™
➤Palisade
➤Thailand
➤Duo Color Liners

CHILD SAFETY
16
■Young children can STRANGLE in cord loops. They can also wrap cords around
their necks and STRANGLE.
■Always keep cords out of the reach of children.
■Move cribs, playpens and other furniture away from cords. Children can climb
furniture to get to cords.
Cord Loop Draperies
■Attach the cord tensioner on the cord loop to the wall or window
casement. This can prevent children from pulling cord loops
around their necks. See “Attach the Universal Cord Tensioner
(UCT)” on page 10.
■Hunter Douglas provides a cord tensioner installation kit with
instructions for attaching the cord tensioner. For the shade to
operate properly, the cord tensioner must be correctly mounted
andsecured.
■Fasteners provided in this kit may not be appropriate for all
mounting surfaces. Use appropriate anchors for mounting
surface conditions.
■Only Hunter Douglas supplied cord tensioners and hardware should be used.
Replacement parts may be obtained by contacting the Hunter Douglas
Consumer Support Center at 1-800-265-8000.
For more safety information call 1-888-501-8364
in the U.S. or 1-866-662-0666 in Canada.
WARNING

The Hunter Douglas®Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying
experience when selecting, purchasing and living with your window fashion products. If you are not
thoroughly satisfied, simply contact Hunter Douglas at [phone] or visit hunterdouglas.com. In support
of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the
window fashion product or components found to be defective.
COVERED
BY A LIFETIME LIMITED WARRANTY
TO OBTAIN WARRANTY SERVICE
NOT COVERED
BY A LIFETIME LIMITED WARRANTY
• Hunter Douglas window fashion products are
covered for defects in materials, workmanship or
failure to operate for as long as the original retail
purchaser owns the product (unless shorter
periods are provided below).
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the date
of purchase.
• Repairs and/or replacements will be made with
like or similar parts or products.
• Hunter Douglas motorization components are
covered for 5 years from the date of purchase.
1. Contact your original dealer (place of purchase) for warranty assistance.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to
service locations.
3. Contact Hunter Douglas at [phone] for technical support, certain parts free of charge, for
assistance in obtaining warranty service or for further explanation of our warranty.
NOTE: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for
incidental or consequential damages or for any other indirect damage, loss, cost or expense. Some states
do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or
limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the
product.
• Exposure to the elements (sun damage, wind,
water/moisture) and discoloration or fading over
time.
• Failure to follow our instructions with respect to
measurement, proper installation, cleaning or
maintenance.
• Shipping charges, cost of removal and
reinstallation.
7/18
LIT888611G