HunterDouglas Designer Banded Series Parts list manual

Installation •Operation •Care
Designer Banded Shades
Cassette Shades with Custom Clutch,
UltraGlide®, and SoftTouch™Motorization

CONTENTS
Questions?
Call the Hunter Douglas Consumer Support at: [phone].
© 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of
Hunter Douglas or their respective owners.
GETTING STARTED.............................................................................. 1
Product View — Custom Clutch.............................................................1
Product View — UltraGlide®with wand................................................2
Product View - UltraGlide®with Pull Cord..............................................3
Product View — SoftTouch™Motorization ............................................4
Tools and Fasteners Needed ..................................................................5
Installation Overview..............................................................................5
INSTALLATION ..................................................................................... 6
STEP 1: Mount the Installation Brackets................................................6
Inside Mount — Cassette Shades.........................................................7
Outside Mount — Cassette Shades ....................................................10
STEP 2: Mount the Battery Wand Clips (If Applicable) .......................11
STEP 3: Attach the Universal Cord Tensioner (If Applicable)...............13
STEP 4: Install the Shade.....................................................................14
STEP 5: Connect the Power Source.....................................................15
STEP 6: SoftTouch™Only - Attach Activation Arm (If Applicable).......23
STEP 7: Install the UltraGlide® Wand (If Applicable) ......................... 24
OPERATION......................................................................................... 25
Operate the Shade................................................................................25
TROUBLESHOOTING ......................................................................... 30
CARE..................................................................................................... 37
Cassette Removal................................................................................. 37
Cleaning Procedures............................................................................. 37
CHILD SAFETY.................................................................................... 38
Cord Loop Shades................................................................................. 38
WARRANTY ........................................................................................ 39

GETTING STARTED
1
Product View — Custom Clutch
Cord
Tensioner
Beaded
Cordloop
Cord Tensioner
Bracket Kit
End Cap
Bottom Bar
Cassette
Installation Brackets
Cassette

2
GETTING STARTED
Product View — UltraGlide®with wand
End Cap
Bottom Bar
Cassette
Installation
Brackets
Cassette
NOTE: Wand is only available in Canada.

GETTING STARTED
3
Product View - UltraGlide®with Pull Cord
Pull Cord
End Cap
Bottom Bar
Cassette
Installation
Brackets
Cassette
NOTE: Pull cord is not available in Canada.

4
GETTING STARTED
Product View — SoftTouch™Motorization
End Cap
Bottom Bar
Cassette
Installation
Brackets
Cassette
Activation
Arm
SoftTouch™
Wand

GETTING STARTED
5
Thank you for purchasing Hunter Douglas Designer Banded Shades. With proper installation,
operation, and care, your new shades will provide years of beauty and performance. Please
thoroughly review this instruction booklet before beginning the installation.
Tools and Fasteners Needed
■#1 Flat blade and #2 Phillips screwdriver
■Level (laser level is recommended)
■Measuring tape and pencil
■Power drill,
3
/ 32 " drill bit and a
1
/ 4 " hex driver
■In addition, you will need fasteners designed to work with your specific mounting
surface(s).
■#6 Hex Head Screws (Provided). Two 1
1
/ 2 ", 2", or 2
1
/ 2 " screws are provided
per installation bracket.
Installation Overview
To install your shade, you will need to perform the following seven steps:
STEP 1: Mount the Installation Brackets
STEP 2: Mount the Battery Wand Clips (If Applicable)
STEP 3: Attach the Universal Cord Tensioner (If Applicable)
STEP 4: Install the Shade
STEP 5: Connect the Power Source
STEP 6: SoftTouch™ Only - Attach Activation Arm (If Applicable)
STEP 7: Install the UltraGlide® Wand (If Applicable)
#6 x ½" Hex
Head Screw

INSTALLATION
6
STEP 1: Mount the Installation Brackets
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process will
follow easily. To prepare for this important first step, review the mounting types and basic
window terminology illustrated below.
■Refer to the appropriate page below based on your order:
➤Inside Mount for Cassette — page 7
➤Outside Mount for Cassette — page 10
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
7
Inside Mount — Cassette Shades
■Mark 4" from each jamb for bracket location.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Allow a minimum of
18" from the motor end for the battery wand. Mount into wood whenever possible.
Install the Back Cover Clips (Optional)
■If you ordered shades with the back cover option, snap on each back cover clip that you
received to the back of each installation bracket to ensure that the back cover remains
straight and properly secured.
IMPORTANT: Allow an additional 1/4" spacing between the clip and the window to
install the back cover.
■Align the hooks of the clips to the slots in the bracket and snap down to secure the clip to
the brackets.
Installation BracketsJamb Jamb
Space EvenlySpace Evenly4" 4"
Minimum 18" for Battery Wand
Motor
End
Minimum IB Mounting Depth
Small & Large Cassette
No Back
Cover
With Back
Cover
No Battery 1
1
⁄ 4 " 1
13
⁄ 16 "
Attached Battery 1
7
⁄ 8 " 2
3
⁄ 16 "
Attached Rechargeable Battery 2
1
⁄ 4 " 2
9
⁄ 16 "
Back
Cover Clip
Cassette Bracket

INSTALLATION
8
Install the Bracket
■The minimum mounting depth required for
PowerView®Gen 3 shades.
■Center the brackets on your marks, then mark
each of the screw holes.
IMPORTANT: The front edges of the installation
brackets must be level and aligned to eachother.
➤Fully recessed mounting for PowerView Gen 3
shades:
■Drill the screw holes using a
3
⁄ 32 " drill bit.
■Use a level to check that the mounting surface is level. Shim the brackets if necessary.
Shims are not provided.
■Attach the installation brackets using the screws provided.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not recommended.
4"
Fully Recessed Mounting Depth
Small Cassette Large Cassette
No Back
Cover
With Back
Cover
No Back
Cover
With Back
Cover
No Battery 3
9
⁄ 16 " 4
1
⁄ 8 " 1
1
⁄ 16 " 4
5
⁄ 8 "
Attached Battery 4
3
⁄ 16 " 4
1
⁄ 2 " 4
11
⁄ 16 " 5"
Attached
Rechargeable 4
9
⁄ 16 " 4
7
⁄ 8 " 5
1
⁄ 16 " 5
3
⁄ 8 "