HunterDouglas Provenance PowerView Woven Wood Shades Parts list manual

Provenance®Woven Wood Shades
Vertical Drapery
with PowerView®Motorization
Installation • Operation • Care

CONTENTS
GETTING STARTED
Product View................................................................................... 1
Tools Needed .................................................................................. 2
Brackets and Fasteners Needed..................................................... 2
Mounting Types and Window Terminology.................................... 3
INSTALLATION
Inside and Ceiling Mount................................................................ 4
Outside Mount................................................................................ 6
Connect the Receiver (If Not Already Connected).......................... 8
Mount the Receiver ........................................................................ 8
Install the DC Power Supply........................................................... 8
Test Headrail Operation.................................................................. 9
Using the PowerView®Remote ..................................................... 9
Install the Drapery ........................................................................ 10
Outside Mounts: Install the Valance ........................................... 11
OPERATION
Operate the Drapery ..................................................................... 12
Resetting the Drapery (If Necessary) ........................................... 13
Troubleshooting ............................................................................ 13
CARE
Removing the Drapery (If Necessary)........................................... 15
Cleaning Procedures..................................................................... 16
DECLARATIONS .......................................................................... 17
WARRANTY.................................................................BACK COVER
© 2018 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
Questions?
Call the Hunter Douglas Consumer Support at 1-888-501-8364.

GETTING STARTED
1
Product View
Fabric
Valance
Valance
Return
Attached
Valance
Mounting Clips
Outside Mount
Installation
Brackets
Not Shown:
Split Stack Vertical Drapery
Side Stack V
ertical Drapery
PowerView®
Receiver

2
GETTING STARTED
Thank you for purchasing the Hunter Douglas Provenance®Woven Woods vertical drapery
with PowerView®Motorization. With proper installation, operation, and care, your new
drapery will provide years of beauty and performance.
■ Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
■ Carefully remove the rolled up fabric and set aside. Do not unroll the fabric until
installation. Carefully remove the headrail and optional valance from the packaging. Keep
all packaging until the unit operates to your satisfaction.
Tools Needed
■ Flat blade and Phillips screwdrivers
■ Level (laser level is recommended)
■ Measuring tape and pencil
■ Power drill,
3
⁄ 32 " drill bit, and
1
⁄ 4 " hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
Brackets and Fasteners Needed
■ Outside Mount Installation Brackets. The number of installation
brackets required varies based on headrail width, as shown in the
tablebelow.
■ #8 x 1½" Hex Head Screws (Provided). The number of screws
required varies based on the headrail width, as shown in the
tablebelow.
Width
Outside Mount
Brackets
Inside Mount
Screws
36" – 56" 3 6
56
1
⁄ 8 " – 80" 4 8
80
1
⁄ 8 " – 104" 5 10
104
1
⁄ 8 " – 128" 6 12
128
1
⁄ 8 " – 152" 7 14
152
1
⁄ 8 " – 176" 8 16
176
1
⁄ 8 " – 192" 9 18
#8 x 1½"
Hex Head Screw
(Provided)

GETTING STARTED
3
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process flows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■ Refer to the appropriate page below based on your order:
➤ Inside and Ceiling Mount — Page 4
➤ Outside Mount — Page 6
Outside Mount
Drapery mounts outside
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Jamb Jamb
Sill
Inside Mount
Drapery fits within
window opening.

INSTALLATION
4
Inside and Ceiling Mount
Mount the Standard Valance/Headboard
Mounting clips are pre-attached to the underside of the valance board.
■ A minimum inside mounting depth of 2
5
⁄ 8 " is required. For a flush
mount, minimum depth is 4
5
⁄ 8 ".
■ On the underside of the headboard, mark two hole locations 2" to 4" from each end.
Space the holes approximately 1" apart. Mark additional hole locations spaced evenly
along the headboard. Refer to the table on page 2 to learn the number of holes needed.
■ Center the headboard in the window casement.
■ Use a
3
⁄ 32 " drill bit to drill the screw holes through the headboard and into the head jamb
at the marked locations. Mount into wood whenever possible.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not recommended.
■ Holding the headboard in place, insert a screw through each hole to attach the valance.
IMPORTANT: The headboard must be mounted level for the drapery to operatecorrectly.
Useyour level to check that the mounting clips are aligned and level.
Mounting
Clip
Headboard
Head Jamb
Drill Holes 1" Apart Drill Holes 1" ApartMounting Clips
(Underside of Headboard)
2"– 4" 2"– 4"

INSTALLATION
5
Mount the Headrail
■ Orient the headrail so that the control side is located on the correct side.
■ Center the headrail underneath the mounting clips.
➤ Ensure that all the mounting clips on the headboard are oriented with the hook toward
the front and the release tab toward the window.
■ Starting with the center, tilt the headrail
and hook the mountingclips into the front
groove of the headrail.
■ Rotate the headrail upward and snap it
intoplace.
■ Make sure that all clips are attached
correctly and the headrail is secure.
Proceed to “Connect the Receiver (If Not Already Connected)” on page 8.
Outside MountInside Mount
Headboard
Front
Front
Mounting
Clip
Mounting
Clip
Headrail
Headrail
Hook into
the front
groove of
the headrail.
Hook into the front
groove of the headrail.
Snap Into Place
Snap Into Place

INSTALLATION
6
Outside Mount
The number of installation brackets required varies based on
the headrail width, as shown in the table on Page 2.
IMPORTANT: The top of the installation brackets must be
mounted at the ordered height minus
7
⁄ 8 ". If the ordered height
does not allow for floor clearance, subtract only
3
⁄ 8 " for
1
⁄ 2 " of
floor clearance.
Installation Bracket Placement
■ Center the standard valance above the window opening at the desired height.
➤ If a side stack drapery was measured for stackback, offset the valance the appropriate
amount.
■ Using the valance as a template, mark the wall with the locations of the mounting clips
attached to the underside of the standard valance.
■ Center (or offset) the headrail above the window opening.
■ Mark the location of the ends of the headrail.
■ Mark installation bracket locations 2" to 4" from each end of the headrail.
➤ Evenly space and mark additional installation brackets at 18" to 24" intervals along the
headrail. Do not exceed 24" between installation brackets.
➤ A minimum flat vertical surface of 3" is required to mount the brackets.
IMPORTANT: Your installation bracket marks must be no closer than 1
1
⁄ 2 " from the
mounting clip marks. Otherwise the installation brackets will interfere with valance
mounting.
Attached
Mounting
Clip
Hook
(Front)
Release Tab
(Back)
2"− 4"
18"– 24"
18"– 24" 18"– 24"
Wall
Headrail
End of Headrail Marks
Valance Clip Marks
2"– 4"

INSTALLATION
7
Attach the Installation Brackets
■ Center the installation brackets on your marks and mark the location of the screw holes.
➤ The installation brackets must be mounted
level for the unit to operatecorrectly.
Do not mount installation brackets on
curvedmolding.
➤ The top of the installation brackets need to
be mounted at the ordered height minus
7
⁄ 8 ". If the ordered height does not allow for
floor clearance, subtract only
3
⁄ 8 " for
1
⁄ 2 " of
floor clearance.
■ Use a
3
⁄ 32 " drill bit to drill the screwholes. Mount into
wood whenever possible.
WARNING: Product is heavy. Mount into
wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not
recommended.
■ Attach the installation brackets using the screws
provided.
➤ The brackets must be level and aligned.
Mount the Headrail
IMPORTANT: The headrail must be mounted level for the drapery to operatecorrectly.
Useyour level to check that the installation bracket mounting clips are aligned and level.
■ Orient the headrail so that the control side is located on the correct side.
■ Center the headrail underneath the mounting clips.
➤ Ensure that all the mounting clips on the valance board are oriented with the hook
toward the front and the release tab toward the window.
■ Starting with the center, tilt the headrail
and hook the mountingclips into the front
groove of the headrail.
■ Rotate the headrail upward and snap it
intoplace.
■ Make sure the headrail is secure.
NOTE: With outside mounts, the valance
is attached after the drapery is installed.
Ordered
Height
Mark Ordered
Height -7⁄8
Wall
Outside MountInside Mount
Headboard
Front
Front
Mounting
Clip
Mounting
Clip
Headrail
Headrail
Hook into
the front
groove of
the headrail.
Hook into the front
groove of the headrail.
Snap Into Place
Snap Into Place

INSTALLATION
8
Connect the Receiver (If Not Already Connected)
IMPORTANT: Connect the receiver before connecting the DC power supply.
■ Plug the 10-pin receiver connector into the motor housing.
CAUTION: The receiver connector can only be inserted one way.
Do not force the connector into the motor housing.
■ Snap the cover into place over the motor.
■ Plug in the 10-pin receiver connector to the receiver.
Mount the Receiver
■ Remove the double-sided tape from the back of the
receiver.
■ We recommend mounting the receiver to the bottom of
the motor cover.
■ Check that the wire is not caught or pinched in the
mounting brackets or the headrail.
Install the DC Power Supply
NOTE: Make sure power cord and extension cable do not get pinched in the motor cover.
■ Plug the power cable with the barrel
connector from the motor into the
extensioncable.
■ Plug the other end of the extension cable
into the DC power supply.
■ Secure the DC power supply wire using
the C-clips provided. Hide the wire
behind the fabric, making sure it does
not impede operation.
■ Space the C-clips approximately 15" apart along the DC power supply wire, as shown.
■ Plug the DC power supply into the AC outlet.
WARNING: Keep cables and small parts out of the reach of children. They can
wrap cables around their necks and STRANGLE. They can also put small parts in
their mouths and CHOKE.
WARNING: Electric shock and/or afire hazard may occur if not properlyinstalled.
Barrel
Connector
Extension
Cable
DC
Power
Supply
Extension
Cable

INSTALLATION
9
Test Headrail Operation
Testing the drapery with the programming button will allow you to ensure that the motor and
power source are working correctly.
■ Press and release the programming button on the PowerView®
Receiver located on the bottom of the motor to test operation.
If the drapery does not operate, see “Troubleshooting” on page
13.
➤ Press and release the button to test track operation.
Using the PowerView®Remote
First, activate the remote by pulling both plastic tabs from the back battery compartment.
IMPORTANT: If you have more than one remote, see “Adding Additional Remote(s) to the
PowerView®Shade Network” in the PowerView Motorization Remote Control Guide.
Joining a Drapery to a Group
IMPORTANT: The drapery will not operate using the remote until it has been joined to a group.
1. Press and hold ■STOP on the remote until the indicator lights blink (approximately 6
seconds). The remote is now in program mode.
2. Press desired group number (1 – 6) on the remote. The backlit group number will flash to
show it is selected.
3. While pressing the programming button on the drapery, press ▲OPEN on the remote. The
green light flashes once and the drapery will move slightly twice to indicate the drapery
has joined the group. Release the programming button.
4. Press and hold ■STOP on the remote until the indicator lights stop blinking (approximately
6 seconds).
Programming Button
Group 1
Group 2
OPEN
CLOSE
Group 3 Group 4
Group 5
Group 6
Favorite
(Shade position)
LEFT ARROW
No function
RIGHT ARRO
W
No function
STOP
(Press and hold for
programming mode)

INSTALLATION
10
Install the Drapery
The drapery are rolled so the end that is
“out” is the stationary or stack side end. Position
the roll under the installed headrail so it unrolls
toward thewindow. Drapery will be marked LEFT
or RIGHT. With a split stack design, you will have
LEFT and RIGHT drapery.
■ Install the first grommet (marked with a hang tag) onto the anchor carrier.
➤ The anchor carrier is next to the end cap with the screw, to hold this
side of the drapery stationary.
➤ Each carrier has a hinged and a post side to it.
Place the grommet on the post.
IMPORTANT: For the first and last grommets,
insert the post between the fabricfolds. Then
place the grommet on the post.
➤ Bend the hinged side down, insert it through
the grommet, and snap it into the post, to
secure the grommet to the carrier.
■ Attach the next grommet from the drapery
to the next carrier in the FRONT track of
theheadrail.
■ Continue attaching all the grommets on the
drapery to the carriers, alternating between
the FRONT and the BACK track.
■ Split Stack. Place the last two carriers in the same track. The left drapery will be in the
FRONT track and the right drapery in the BACK track.
Window Unroll
“Out”
End
First
Grommet
Post Hinge
First
Grommet
For the first and last
grommet, insert the
post between the
fabric folds.
Post
Carrier
in Front
Track
Carrier in
Back Track
Grommet
Headrail
Last two carriers
in the FRONT track.
Alternating
Carriers
Alternating
Carriers
Last two carriers
in the BACK track.

INSTALLATION
11
Outside Mounts: Install the Valance
Standard Valance
■ Ensure that all the mounting clips on the
standard valance headboard are
oriented with the hook toward the front
and the release tab toward the window.
■ Starting at the center of the headrail, tilt
the standard valance headboard to hook
the mountingclips into the front groove
of the headrail.
■ Rotate the standard valance down
snapping the back of the mounting clip
into the back groove of the headrail.
■ Attach the valance returns.
➤ Remove the paper from the pressure sensitive tape
on the valance returns.
➤ Smooth the valance down the sticky portion of the tape.
Valance
Valance
Front
Mounting
Clip
Headrail
Hook into
the front
groove of th
e
headrail.
Snap Into Place
Return
Valance
Sticky
Side

OPERATION
12
Operate the Drapery
For a more even, tailored appearance, you may “dress” your vertical drapery by gently
adjusting the folds when traversing or stacking the drapery.
Basic Operation
■ To wake up the remote, simply pick it up or press ■STOP. The last group(s) selected will
be highlighted and active.
■ Press “all” or groups 1 – 6 to select the specific drapery(ies) to operate. The group
button(s) will light to show they are selected.
➤ Multiple group buttons may be selected at the same time.
➤ To deselect a group, press the group number again. The backlight for that group button
will go out.
■ Press ▼CLOSE to traverse the selected drapery(ies) closed, covering the opening.
■ Press ▲OPEN to traverse the selected drapery(ies) open, uncovering the opening.
■ Press ■STOP to stop the drapery’s movement anywhere along its travel.
■ Press ♥FAVORITE to send the selected drapery(ies) to a preset “favorite” position. Refer
to the PowerView®Motorization Remote Control Guide on how to set a favorite position.
Further Operation and Programming Information
PowerView®Pebble®Remote and/or PowerView Surface Remote
Operation
For information regarding operation and programming of the PowerView remote, refer to your
PowerView Motorization Remote Control Guide or to the online PowerView Step-by-Step Guide at
hunterdouglas.com/operating-systems/motorized/powerview-motorization/manuals.
PowerView Scene Controller
For information regarding operation and programming of the PowerView Scene Controller,
refer to your PowerView Motorization Scene Controller Guide or to the online PowerView
Step-by-Step Guide at hunterdouglas.com/operating-systems/motorized/powerview-
motorization/manuals.
PowerView App Operation
The PowerView Hub is required for PowerView App operation. For information regarding setup
and operation using the PowerView App, refer to the online PowerView Step-by-Step Guide at
hunterdouglas.com/operating-systems/motorized/powerview-motorization/manuals.

OPERATION
13
Resetting the Drapery (If Necessary)
Calibration Reset
The calibration reset is used to calibrate the drapery’s travel limits.
1. Press and hold the programming button for approximately 6 seconds. The drapery will move
slightly. Release the programming button (the light flashes red).
2. The drapery will move to its fully open position to reestablish the OPEN travel limit, then
move to the fully closed position to set the CLOSE travel limit. The drapery will move
slightly twice to indicate that the travel limits were reset.
Resetting Drapery Programming
This reset erases all programming from memory, including group assignments, preventing any
input device from operating the drapery. Its primary use is during installation to correct group
and network assignments. This reset does not affect travel limits.
1. Press and hold the programming button for 12 seconds. The shade will move slightly once
after 6 seconds, then again after 12 seconds. Release the button.
2. Refer to “Joining a Drapery to a Group” on page 9 to program the drapery to a group.
Troubleshooting
If your drapery is not operating correctly:
■ First review the guide that came with your control device.
■ Refer to the following troubleshooting procedures for specific solutions for your drapery.
If questions remain, please contact the Hunter Douglas Customer Information Center at
1-888-501-8364.
Problem The drapery does not hang correctly.
Solution Check that the drapery is attached to the carriers correctly, alternating
between the front and back tracks.
Check that the headrail is level.
Check that there are no obstructions to the drapery.
Check that there are no obstructions to the movement of the drapery, such as
a cord caught in the brackets.

OPERATION
14
Problem The drapery does not open or does not close easily.
Solution Check that the drapery is attached to the carriers correctly, alternating
between the front and back tracks.
Check that the installation brackets are level and the attached mounting clips
are aligned.
Check that there are no obstructions to the movement of the drapery.
Lightly spray dry silicon lubricant inside the carrier tracks.
Problem The drapery does not operate using the programming button.
Solution Unplug the power cable from the motor, then plug it back in. A green LED
inside the programming button housing should flash to indicate the motor has
power.
Check that the DC power supply is securely connected to the barrel connector
on the motor. See “Install the DC Power Supply” on page 8.
CAUTION: Be sure to unplug the DC power supply from the wall outlet
before disconnecting the plug at the motor.
Check that the receiver is securely connected into the motor housing. See
“Connect the Receiver (If Not Already Connected)” on page 8.
Problem The drapery is not responding to the PowerView®remote.
Solution IMPORTANT: A drapery will not operate until it is joined to a group. See
“Joining a Drapery to a Group” on page 9.
Check that the correct group number is selected.
Check that the batteries in the remote are correctly inserted andarefresh.
The LEDs that backlight the remote should come on full bright when ■STOP
is pressed.
Problem The unit does not traverse at all, does not traverse fully, or does not
traverse correctly.
Solution Check that the mounting brackets are level, that their front edges are aligned,
and that there are no obstructions to the movement of the panels.
Reset the unit. See “Basic Reset” on page 12.

CARE
15
Removing the Drapery (If Necessary)
■ Remove the drapery from the carriers.
➤ At each grommet, separate the carrier hinge from the post. Roll the drapery from the
leading edge to the stationary end, so that the stationary end is on the outside of the
roll.
Outside Mount: Standard Valance Removal
■ Push up on the release tab on the mounting clips, to release the valance from the headrail.
■ Unhook the mounting clip from the front groove in the headrail. Repeat for each
mountingclip.
Headrail Removal
■ Firmly support the headrail.
■ Push up on the release tab to release the headrail. Repeat for each mounting clip.
■ Unhook the mounting clip from the front groove in the headrail.
Valance
Push Up
on Tab
Mounting Clip
Release Tab
Valance
Remove
Headrail
Push Up
on Tab
Remove
Headrail
Mounting Clip
Release Tab
Push Up
on Tab
Mounting Clip
Release Tab
Headrail
Valance
Inside Mount
Outside Mount

CARE
16
Cleaning Procedures
For most fabrics, the following options are available if your drapery needs cleaning.
Dusting
■ Regular light dusting with a feather duster is all the cleaning that is needed in most
circumstances. You may also use a hair dryer on a cool setting or compressed air set
toalowpressure.
Vacuuming
■ Use a low suction, hand-held vacuum for more thorough dust removal.
Spot-Cleaning
Only the following Provenance®fabrics can be spot-cleaned:
■ Prepare a solution of warm water and a mild detergent.
■ Dampen a clean cloth in the solution and wring it out.
■ Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.
■ Allow the drapery to dry in the completely fully closed position.
➤ Brisbane
➤ Coastal
➤ Kiawah
➤ Mindanao
➤ Nantucket™
➤ Palisade
➤ Thailand
➤ Duo Color Liners

DECLARATIONS
17
U.S. Radio Frequency FCC Compliance
FCC ID information is located on motor assembly. The drapery may be partly removed to view this
information.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
Industry Canada
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type
and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
Class B Digital Device Notice
This Class B digital apparatus complies with Canadian ICES-003, RSS-Gen and RSS-210.
European Conformity
We, the undersigned,
Hunter Douglas Window Fashions
Address: One Duette Way, Broomfield, CO 80020, USA
Hunter Douglas Europe B.V.
Piekstraat 2, 3071 EL Rotterdam, The Netherlands
certify and declare under our sole responsibility that assembly PV16 conforms with the essential
requirements of the EMC directive 2004/108/EC and R&TTE directive 1999/5/EC.
A copy of the original declaration of conformity may be found at:
www.hunterdouglas.com/RFcertifications.

The Hunter Douglas®Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying
experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly
satisfied, simply contact Hunter Douglas at [phone] or visit hunterdouglas.com. In support of this policy
of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
NOTE:In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental
or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the
window fashion product or components found to be defective.
COVERED
BY ALIFETIME LIMITEDWA RRANTY
• Hunter Douglas window fashion products are
covered for defects in materials, workmanship
or failure to operate for as long as the original
retail purchaser owns the product (unless shorter
periods are provided below).
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the
date of purchase.
• Repairs and/or replacements will be made with
like or similar parts or products.
• Hunter Douglas motorization components are
covered for 5 years from the date of purchase.
NOT COVERED
BY ALIFETIME LIMITEDWA RRANTY
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the
product.
• Exposure to the elements (sun damage, wind,
water/moisture) and discoloration or fading
over time.
• Failure to follow our instructions with respect
to measurement, proper installation, cleaning
or maintenance.
• Shipping charges, cost of removal and reinstallation.
TO OBTAIN WARRANTY SERVICE
1. Contact your original dealer (place of purchase) for warranty assistance.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.
3. Contact Hunter Douglas at [phone] for technical support, certain parts free of charge, for assistance in obtaining
warranty service or for further explanation of our warranty.
LIT888643A 8/18