HunterDouglas Applause Owner's manual

Installation
•
Operation
•
Care
Applause
®
Honeycomb Shades
PowerView™Motorization

Contents
GETTING STARTED
Product View..........................................................................1
Tools and Fasteners Needed .................................................2
INSTALLATION
Installation Overview ............................................................3
STEP 1 — Install the Brackets ..............................................3
Mount the Installation Brackets — Inside Mount.............4
Mount the Installation Brackets — Outside Mount ..........6
Mount the Installation Brackets — EndMount.................8
STEP 2 — Install the Shade..................................................9
STEP 3 — Connect the Power Source ................................10
OPERATION
Testing the Shade ................................................................14
Using the PowerView™Remote...........................................14
Resetting the Shade (If Necessary).....................................17
Level the Bottom Rail (If Necessary) ...................................18
Troubleshooting ...................................................................19
CARE
Removing the Shade (If Necessary) ....................................21
Cleaning Procedures............................................................21
DECLARATIONS .................................................................23
WARRANTY...........................................................Back Cover
© 2016 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.

Getting Started
1
PRODUCT VIEW
Low Mount
Battery Wand
(Optional)
Power Options (Rear View) High Mount
Battery Wand
(Standard)
Manual
Control
Button
18V Battery
Wand
18V DC
Power Supply
(Optional)
Power
Cable
Extension
Cable
POWERVIEW™
STANDARD
BOTTOM-UP
SHADE
Installation
BracketsSpacer
Block
Not Shown: Top-Down, Top-Down/Bottom-Up, and Duolite™ Shades
Not Shown:
Satellite Battery Pack
C-Size Satellite Battery Wand
Large DC Power Supply
Headrail
Bottom Rail

2
Getting Started
Thank you for purchasing Hunter Douglas Applause®honeycomb shades with PowerView™
Motorization. With proper installation, operation, and care, your new shades will provide
years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation. If your shade has a protective plastic cover on the fabric-covered
headrail, keep the plastic in place until the shade is installed.
TOOLS AND FASTENERS NEEDED
■Flat blade and Phillips screwdrivers
■Level (laser level is recommended)
■Measuring tape and pencil
■Power drill,
3
/ 32 " drill bit, and
1
/ 4 " hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 1
1
/ 2 " screws are provided per installation bracket.
■Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long
enough for a secure attachment.
■#6 Flat Head Screws (Provided). If end mounting the shade, use two 1
1
/ 2 " screws per
installation bracket.
■Speed Nuts and Screws (Provided). Extension brackets come with speed nuts and
screws.
■Drywall Anchor (Not Provided). Use drywall anchors when mounting into drywall.
#6 x 1
1
/ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)
#6 Flat Head Screw
for Use with End Mounts
(Provided)
Speed Nut
and Screw
(Two Provided with
Each Extension Bracket)

Installation
3
INSTALLATION OVERVIEW
To install your shade, you will need to perform the following three steps:
STEP 1: Install the Brackets
STEP 2: Install the Shade
STEP 3: Connect the Power Source
STEP 1 — INSTALL THE BRACKETS
■Your order will include the correct number of installation
brackets for your shade width, as shown in the table.
➤For end mounts, only two brackets are used up to the
maximum width of 72".
IMPORTANT: A
1
/ 2 " spacer block is required for shades
using an attached battery wand. The spacer block is
pre-attached to the back of the installation bracket.
■Should the spacer block become detached, reattach it.
➤Insert the legs of the installation bracket
into the tabs onthespacer block.
➤Rotate the installation bracket back,
asshown, to snap it in place.
1
/ 2 " Spacer Block
1
/ 8 " Shim
Tab
Installation
Bracket
End Mount
Brackets
Shade
Width
Brackets
Required
12" – 36" 2
36
1
/ 8 " – 72" 3
72
1
/ 8 " – 108" 4
108
1
/ 8 " – 144" 5
144
1
/ 8 " – 174" 6

Installation
4
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on your order:
➤Inside Mount — Below
➤Outside Mount — Page 6
➤End Mount — Page 8
MOUNT THE INSTALLATION BRACKETS — INSIDE MOUNT
■Mark 2" in from each jamb for bracket location.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets. Allow a minimum of 15" between the
brackets at the motor end for the battery wand. Mount into wood whenever
possible.
■Center the brackets on your marks, then mark each of the screw holes.
➤Mounting depths vary depending on the power option. See the chart on the next page
for minimum and fully recessed depth requirements.
➤Mark both winged screwholes with shallow mounting depths.
➤Mark the center screw hole when depth permits.
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Head Jamb
Sill
Jamb Jamb
2" Space Evenly
Jamb Jamb
Space Evenly 2"
Minimum of 15" for Battery Wand

Installation
5
Mounting Depth Requirements
Power Option
Minimum
Mounting Depth
Inside Mount
Minimum
Mounting Depth
End Mount
Minimum
Fully Recessed
Mounting Depth
High Mount
Battery Wand 1" 1
3
/ 4 " 2
3
/ 4 "
Low Mount
Battery Wand 1" 1
3
/ 4 " 2
5
/ 8 "
All Other
Power Options
1
/ 2 " 1
1
/ 4 " 2
1
/ 4 "
■Drill the screw holes using a
3
/ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
■Use a level to check that the mounting surface is level. Shim the brackets if necessary.
■Attach the installation brackets using the screws provided.
IMPORTANT: The front edges of the installation brackets must be level and aligned. If
mounting to a heavily textured surface, shim the brackets, if needed.
Proceed to “STEP 2 — Install the Shade” on page 9.
See
Chart Use Center Hole
When Depth Permits

Installation
6
MOUNT THE INSTALLATION BRACKETS — OUTSIDE MOUNT
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark the wall at each end of the headrail.
➤Alternatively, measure the width of the headrail and use that width to mark the
headrail end points over the window opening.
■Mark 2" from each end of the headrail.
➤If more than two installation brackets came with your order, space them evenly
between the two end brackets and mark their location. Allow a minimum of 15"
between the brackets at the motor end for the battery wand. Mount into wood
whenever possible.
■Center the brackets on your marks, then mark each of the screwholes.
➤A minimum of 1
1
/ 4 " flat vertical surface is required to mount the brackets.
➤The top of the installation brackets or extension brackets should be at the desired
shade height. The brackets should be level and aligned.
➤When using extension brackets, mark two screw holes per bracket.
CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not
mount brackets oncurved molding.
■Drill the screw holes using a
3
/ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
Minimum of 15" for Battery Wand
Headrail End Marks
Window Opening
2" Space Evenly Space Evenly 2"

Installation
7
■Attach the installation or extension brackets using the screws provided.
IMPORTANT: The front edges of the installation brackets must be level and aligned to
each other.
■If using spacer blocks for added clearance, the spacer blocks
and shims may be stacked.
➤A maximum of 1
1
/ 2 " of added clearance using spacer blocks
and shims is recommended.
■Attach the spacer blocks and installation brackets to
a flat vertical mounting surface with #6mounting
screws long enough for asecure installation.
➤The top of the spacer blocks should be at the
desired shade height.
IMPORTANT: The front edges of the installation
brackets must be level and aligned to each other.
CAUTION: Use drywall anchors when mounting
into drywall.
■If using extension brackets, attach an installation
bracket to the underside of each extension bracket
using theprovided screws and speed nuts.
Proceed to “STEP 2 — Install the Shade” on page 9.
Longer Screw
(Not Provided)
Maximum
1
1
/ 2 "

Installation
8
MOUNT THE INSTALLATION BRACKETS — ENDMOUNT
End mount the headrail when conventional mounting techniques will not work — for example,
in an arched window opening.
■Position the end mount brackets so that the top of
the attached installation brackets is at the ordered
height of the shade.
CAUTION: Both brackets must be installed at the
same depth and height.
■Mark both screw holes.
➤The mounting surface must be vertical and flat,
not part of an archedcurve.
➤Minimum mounting depth is 1
1
/ 4 ". Minimum
mounting depth for a fullyrecessed end mount
is 2
3
/ 8 ".
■Drill the holes using a
3
/ 32 " drill bit.
■Attach the end mount installation brackets
usingthe flat head screwsprovided.
IMPORTANT: Drywall mounting is not
recommended.
IMPORTANT: For instructions on installing an
arch over a rectangular shade, see the Installation,
Operation, and Care instructions that came with
your arch shade.
Proceed to “STEP 2 — Install the Shade” on page 9.
1
1
/ 4 "
Minimum
Ordered
Shade
Height
1
1
/ 4 "
Minimum
Ordered
Shade
Height

Installation
9
STEP 2 — INSTALL THE SHADE
If You Have a Battery Wand Clip...
(Skip this step if your shade will not have an attached
battery wand.)
■Attach the battery wand clip to the headrail.
IMPORTANT: Position the clip so that the battery
wand will be between installation brackets.
➤Hook the battery wand
clip onto the back channel
ofthe headrail.
➤Rotate the clip down until it
snaps into place.
CAUTION: Do not connect the
battery wand to the power cable
prior to installing the shade.
Mount the Headrail
CAUTION: Be sure no cables are pinched by the brackets
or headrail during installation; damage or overheating of
components couldresult.
■Fit the front channel on top of the headrail onto the front
lip of installation brackets.
■Push the headrail up and back until it snaps into place.
■Check to ensure the headrail is securely in the brackets.
➤Check that the bottom of the headrail is snapped into
the base of each bracket.
➤Check that the front lip of each bracket is in the front
channel of the headrail.
➤If any brackets are not installed correctly, release the shade and reinstall. See
“Removing the Shade (If Necessary)” on page21.
High Mount
(Standard)
Battery Wand Clips
Low Mount
(Optional)
Front of
Headrail
Battery Wand Clip
Snap in
Place
Good
Bad
The back of the headrail
snaps into the bracket.
The front of the bracket
fits under the groove.
Headrail
Bracket
Snap
in Place
Good
Bad

Installation
10
STEP 3 — CONNECT THE POWER SOURCE
NOTE: When power is connected to the motor, a green LED inside the manual control button
housing will flash to indicate the shade is ready for operation.
■Refer to the appropriate page based on your order.
➤For a battery wand, see below.
➤For a satellite battery pack, see page 11.
➤For an optional DC power supply, see page 12.
➤For an optional DC power supply with daisy-chain connections, see page 13.
➤For an optional C-size satellite battery wand or Large DC Power Supply, see the
instructions that came with the unit.
If You Have a Battery Wand...
Install Batteries into the Battery Wand
NOTE: Hunter Douglas recommends AA alkaline batteries for use with our battery-powered
shades. These will provide approximately one year of operation. Lithium and rechargeable
batteries are not recommended.
■Squeeze the cap latch to release thecap.
■Remove the cap from the battery wand.
■Install the batteries according to the
instructions on the battery wand label.
■Replace the cap.
➤Align the tab with the slot on end of the wand.
➤Press the cap on until it latches.
Mount the Battery Wand into theBatteryWandClip
■Align the battery
wand with its
socket toward
the motor side
end cap.
■Push the battery
wand straight up into the battery
wand clip until it snaps into place. Check to make sure the battery wand is secure.
CAUTION: Be sure the cable does not become pinched by the battery wand clip during
installation. Damage or overheating of components could result.
Tab Slot
Cap
Latch
Battery
Wand
Squeeze
Back of Shade
Socket

Installation
11
Plug the Power Cable into the Battery Wand
■On the back of the headrail, connect the
power cable (coming from the shade) into
the socket on the battery wand.
Proceed to “Testing the Shade” on page 14.
If You Have a Satellite Battery Pack...
Install Batteries into the Battery Wand
■See the instructions on the previous page.
Mount the Satellite Battery Pack
■Decide where you want to attach the wall mount bracket.
A satellite battery pack may be mounted in any orientation.
■Mark the screw holes.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Remove the backing from the double-sided tape. Press the bracket into place.
■Attach the bracket using the screws provided.
■Position the battery wand so the power cable is easily connected to the socket.
■Snap the battery wand into the bracket.
■Install the battery wand cover with the slot aligned to the socket in the battery wand.
Wall Mount Bracket
Socket
Battery Wand Cover
Slot
Socket

Installation
12
■Plug the power cable from the shade into the
extension cable.
■Plug the other end of the extension cable
into the socket in the battery wand.
■Secure the power supply cable using wire
retainers (not supplied). If hiding the cable
behind the shade, make sure it does not impede the operation of theshade.
Proceed to “Testing the Shade” on page 14.
If You Have a DC Power Supply...
Connect the Power Supply
■Plug the power cable from the shade into
the extension cable.
■Plug the other end of the extension cable
into the DC power supply.
■Plug the DC power supply into a standard
outlet.
■Secure the extension cable using wire
retainers (not supplied). If hiding the cable
behind the shade, make sure it does not
impede the operation of theshade.
■Space the wire retainers approximately
15" apart along the power supply cable,
as shown.
WARNING: Keep cables and small
parts out of the reach of children.
They can wrap cables around their
necks and STRANGLE. They can
also put small parts in their mouths
and CHOKE.
WARNING: Electric shock and/or a fire hazard may occur, if not properly installed.
Proceed to “Testing the Shade” on page 14.
Battery Wand Cover
Extension
Cable
Power Cable
from Shade
Power Cable
from Shading
Extension
Cable
DC
Power
Supply
15"
Maximum
Wire Retainers

Installation
13
If You Have a DC Power Supply with Daisy-Chain Connections...
The daisy-chain feature allows up to three PowerView™motorized shades to be powered
by a single DC power supply. However, each shade has its own RF receiver and can operate
independently. The daisy-chain feature is only available with the DC power supply option.
■Route the power cables from each shade through the connector, using an extension cable,
if necessary.
■Plug an extension cable into the connector and the DC power supply. A two-shade
configuration is shown below.
■An additional connector and two additional extension cables are used for three shades.
Proceed to “Testing the Shade” on page 14.
Power Cable
from Shade
Extension
Cable
Power Cable
from Shade
Connector

Operation
14
TESTING THE SHADE
Testing the shade with the manual control button will allow you to ensure that the motor and
power source are working correctly.
CAUTION: When raising the shade for the first time, observe how the fabric stacks. It should
stack evenly. Immediately stop the shade if the bottom rail is not level or the shade starts to
rub against either window jamb. See “Level the Bottom Rail (If Necessary)” on page 18.
■Press the manual control button on the bottom of the
end cap to test operation. If the shade does not operate,
see “Troubleshooting” on page 19.
➤Press the button to alternately lower, stop, and raise
the shade.
NOTE: With Top-Down/Bottom-Up and Duolite™shades, the manual
control button will alternately lower the bottom rail, lower the middle
rail, raise the middle rail, and raise the bottom rail.
USING THE POWERVIEW™REMOTE
First, activate the remote by pulling both plastic tabs from the back battery compartment.
IMPORTANT: If you have more than one remote, see “Adding Additional Remote(s) to the
PowerView™Shade Network” in the PowerView Motorization Remote Control Guide.
Manual
Control
Button
Front of
Shade
Group 1
Group 2
OPEN
CLOSE
Group 3 Group 4
Group 5
Group 6
Favorite
(Shade position)
LEFT ARROW
Lowers the middle rail on
Top-Down/Bottom-Up and
Duolite shades
RIGHT ARROW
Raises the middle rail on
Top-Down/Bottom-Up and
Duolite shades
STOP
(Press and hold for
programming mode)

Operation
15
Joining a Shade to a Group
IMPORTANT: The shade will not operate using the remote until it has been joined to a
group.
1. Press and hold ■ STOP for 4 seconds to put remote in program mode. The lights on the
remote will flash to indicate it is in program mode.
2. Press the desired group number (1 – 6) on the remote. The backlight for the group number
will flash to show it is selected.
3. Press and hold the manual control button on the shade.
4. While continuing to press the manual button, press ▲ OPEN on the remote. The shade will
move slightly to indicate it has joined the group. Release the manual control button.
5. Press and hold ■STOP for 4 seconds to exit program mode. The lights will stop flashing.
Basic Operation
1. To wake up the remote, simply pick it up or press ■STOP. The last group(s) selected will be
highlighted and active.
2. Press “all” or groups 1 – 6 to select specific shade(s) to move. Selected group button(s) will
light to show they are selected.
a. Multiple group buttons may be selected at a time.
b. To deselect a group, press the group button again. The backlight for that group button
will go out.
3. Press ▼CLOSE to lower the selected shade(s).
4. Press ▲OPEN to raise the selected shade(s).
5. Press ■STOP to stop the shade’s movement anywhere along its travel.
6. While a shade is in motion, press the opposite of shade motion (▲OPEN or ▼CLOSE) to
reverse direction.
7. Press ♥FAVORITE to send selected shade(s) to your preset “favorite” position. Refer to the
PowerView™Motorization Remote Control Guide on how to set a favorite position.

Operation
16
Top-Down/Bottom-Up and Duolite™Operation
1. Press ▼CLOSE to lower the bottom rail, closing the shade.
2. Press the left arrow to lower the middle rail. This opens the shade top-down on a Top-
Down/Bottom-Up shade or covers the window with the top fabric panel on a Duolite™
shade. (If the bottom rail is not fully lowered, pressing this button will lower the bottom
rail first then lower the middle rail.)
3. Press the right arrow to raise the middle rail. This closes the shade bottom-up on a
Top-Down/Bottom-Up shade or covers the window with the bottom fabric panel on a
Duolite shade.
4. Press ▲OPEN to raise the bottom rail, opening the shade bottom-up. (If the middle rail is
not fully raised, pressing this button will raise the middle rail first then raise the bottom
rail.)
5. Press ■STOP to stop shade movement anywhere along the shade’s travel.
Further Operation and Programming Information
PowerView™Pebble™Remote and/or PowerView Surface Remote Operation
For information regarding operation and programming of the PowerView remote, refer to your
PowerView Motorization Remote Control Guide.
PowerView Scene Controller
For information regarding operation and programming of the PowerView Scene Controller,
refer to your PowerView Motorization Scene Controller Guide.
PowerView App Operation
PowerView Hub is required for PowerView App operation. For information regarding setup and
operation using the PowerView App, refer to the online PowerView App Software Guide at
hunterdouglas.com/powerview/support.

Operation
17
RESETTING THE SHADE (IF NECESSARY)
Basic Reset
The basic reset is used to reset the shade’s travel limits.
Bottom-Up Shades:
1. Press and hold the manual control button for 6 seconds. The shade will move slightly.
2. Release the manual control button. The shade will raise to its fully open position to set the
upper travel limit, then lower to the fully closed position to set the lower travel limit. The
shade will move slightly one more time to indicate that the travel limits have been reset.
Top-Down Shades:
1. Press and hold the manual control button for 6 seconds. The shade will move slightly.
2. Release the manual control button. The middle rail will raise, closing the shade to set the
upper travel limit, then lower, opening the shade to set the lower travel limit. The shade
will move slightly one more time to indicate that the travel limits have been reset.
Top-Down/Bottom-Up and Duolite™Shades:
1. Press and hold the manual control button for 6 seconds. The shade will move slightly.
2. Release the manual control button. The middle rail will raise to the top, followed by the
bottom rail, opening the shade bottom-up to set the upper travel limits. The bottom rail will
then lower, followed by the middle rail, opening the shade top-down to set the lower travel
limits. The shade will move slightly one more time to indicate that the travel limits have
been reset.
Resetting Shade Programming
This reset erases all shade programming from memory, including group assignments,
preventing any input device from operating the shade. Its primary use is during installation to
correct group and network assignments. This reset does not affect travel limits.
1. Press and hold the manual control button for 12 seconds. The shade will move slightly once
after 6 seconds, then again after 12 seconds. Release the button.
2. Refer to “Joining a Shade to a Group” on page 15 to program the shade to a group.

Operation
18
LEVEL THE BOTTOM RAIL (IF NECESSARY)
■Lift the bottom rail to locate the pockets on the underside
of the rail.
■Gently pull down on the bottom rail to fully insert the
7
/ 64 "
Allen wrench key into the pocket. The key is fully
inserted when the ring on the key abuts to the pocket.
➤Lift up the bottom rail slightly before turning the
Allen wrench key. Turn the key clockwise to raise
that side of the bottom rail, or counter-clockwise to
lower it.
➤One quarter turn of the key equals approximately
1
/ 4 ".
IMPORTANT: The Allen wrench key must be fully
inserted to avoid stripping the mechanism. Do not pull
down on the bottom rail while turning the key.
■If more than two pockets exist, adjust the outer pockets first. Then adjust inner pockets
as necessary, to maintain equal tension across the bottom rail. As pocket adjustments are
made, it is recommended that the shade be raised and lowered to check that it is level.
Pocket
Underside of Bottom Rail
Allen Wrench Key
Lower
Raise