HunterDouglas Duolite Shades Parts list manual

Designer Roller & Designer Screen
Duolite®Shades
with PowerView®Automation
Installation • Operation • Care

CONTENTS
Questions?
Call the Hunter Douglas Consumer Support Center
at 1-888-501-8364.
© 2020 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
GETTING STARTED
Product View..........................................................................1
Tools and Fasteners Needed .................................................2
INSTALLATION
Installation Overview.............................................................3
STEP 1 — Install the Brackets ..............................................3
STEP 2 — Install the Shade..................................................6
STEP 3 — Connect the Power Source ..................................7
OPERATION
Operate the Shade...............................................................11
Using the PowerView®Remote ..........................................11
Resetting the Shade (If Necessary).....................................13
Back Panel Lower Limit Adjustment....................................14
CARE
Troubleshooting ...................................................................15
Removing the Shade............................................................17
Cleaning Procedures............................................................17
DECLARATIONS .................................................................18

PRODUCT VIEW
1
Product View
Cassette
Installation
Brackets
Front
Decorative
Shade
Bottom
Bar End
Cap
Back
Liner
Shade
Liner
Bottom
Rail
End Caps
Square
Cassette
Headrail
Bottom
Bar

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Designer Roller and Screen Duolite®shades with
PowerView®Automation. With proper installation, operation, and care, your new shades will
provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
Tools and Fasteners Needed
■ Flat blade and Phillips screwdrivers
■ Level (laser level is recommended)
■ Measuring tape and pencil
■ Power drill, 3∕32" drill bit and a 1∕
4 " hex driver.
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ Wall mount with attached battery wand. Use the cassette spacer blocks with the
#6 x 2" screws provided.
■ Wall mount with satellite battery pack. If using without cassette spacer blocks, use
the #6 x 1
1
⁄ 2 " screws provided.
■ Ceiling mount. Use the #6 x 1
1
⁄ 2 " screws provided.

INSTALLATION
3
Installation Overview
To install your shade, you will need to perform the following three steps:
STEP 1: Install the brackets and attach additional components
STEP 2: Install the shade
STEP 3: Connect the power source
STEP 1 — Install the Brackets
■ The number of installation brackets required varies depending on the shade width, as
shown in thetable.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■ Refer to the appropriate page below based on the mounting type chosen for your order:
➤ “Mount the Brackets — Inside Mount” on page 4.
➤ “Mount the Brackets — Outside Mount” on page 5.
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb
Cassette
Installation
Bracket
Shade
Width
Brackets
Required
Up to 36" 2
36
1
/ 8 " – 66" 3
66
1
/ 8 " – 84" 4

INSTALLATION
4
Mount the Brackets — Inside Mount
■ Mark 4" from each jamb for bracket location.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Allow a minimum of
18" from the motor end for the battery wand. Mount into wood whenever possible.
■ Center the brackets on your marks, then mark each of the
screw holes.
➤ The minimum mounting depth required for PowerView®
shades with battery wand is 2
1
⁄ 4 ", all other shades are 1
5
⁄ 8 ".
➤ Fully recessed mounting for PowerView shades with battery
wand is 4
5
⁄ 8 ", 4" for cassette to be flush with the front of
window casement.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to eachother.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
■ Use a level to check that the mounting surface is level. Shim the brackets if necessary.
Shims are not provided.
■ Attach the installation brackets using the screws provided.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete
with concrete anchors. Drywall anchors are not recommended.
Proceed to “STEP 2 — Install the Shade” on page 6.
Installation BracketsJamb Jamb
Space EvenlySpace Evenly4" 4"
Minimum 18" for Battery Wand
Motor
End
4"

INSTALLATION
5
Mount the Brackets — Outside Mount
■ Center the cassette over the window opening at the desired height and mark the end of
the cassette.
■ Mark 4" from each end of the cassette for the bracket location.
➤ If more than two installation brackets came with your order, space additional
bracket(s), between the two end brackets and mark their location. Allow a minimum
of 18" from the motor end for the battery wand. Mount into wood whenever
possible.
■ Center the brackets on your marks,
then mark each of the screw holes.
➤ A minimum 4" flat vertical surface
is required to mount the brackets.
IMPORTANT: For shades with a
battery wand, place a cassette spacer
block behind each installation bracket
to allow for the extra space needed for
these components.
■ Drill the screw holes using a
3
⁄ 32 "
drill bit.
■ Use a level to check that the mounting
surface is level.
■ Attach the installation brackets.
➤ With cassette spacer blocks, use 2" screws provided. If not using cassette spacer
blocks, use 1
1
⁄ 2 " screws provided.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete
with concrete anchors. Drywall anchors are not recommended.
Proceed to “STEP 2 — Install the Shade” on page 6.
Headrail End Marks
Window Opening
Space Evenly Space Evenly
Minimum 18" For Battery Wand
4"
4"
4"
End of
Cassette
Mark
Cassette
Spacer
Block

INSTALLATION
6
STEP 2 — Install the Shade
■ Attach the battery wand clip to the back of the cassette approximately 10" from the
motor side.
➤ Place the bottom of the clip into the lip, squeeze to compress the clip then rotate it up
and hook it into the top channel.
■ Angle the cassette back and then bring the cassette forward to catch the front lip of the
bracket.
■ Push the cassette back to snap it into the lower lip on the bracket.
Squeeze to
Compress
Clip Installed
Correctly
Bracket
Front
Lip Cassette Installed

INSTALLATION
7
STEP 3 — Connect the Power Source
NOTE: When power is connected to the motor, a green LED inside the programming button
housing will flash to indicate the shade is ready for operation.
■ Refer to the appropriate page based on your order.
➤ For a battery wand, see below.
➤ For a satellite battery pack, see page 8.
➤ For an optional DC power supply, see page 9.
➤ For an optional DC power supply with daisy-chain connections, see page 10.
➤ For an optional C-size satellite battery wand or large DC supply, see the instructions
that came with the power source.
If You Have a Battery Wand or a Satellite Battery Pack...
Plug the Power Cable into the Battery Wand
■ Snap the battery wand into the battery wand clip on the back of the cassette.
■ Connect the power cable from the
motor to the battery wand.
Proceed to “Testing the Shade” on page 11.
Brackets removed for clarity.
Battery Wand
Battery Wand Clip
Power Cable

INSTALLATION
8
If You Have a Satellite Battery Pack...
Mount the Satellite Battery Pack
■ Decide where you want to mount the bracket. A satellite
battery pack may be mounted in any orientation.
■ Mark the screw holes.
■ Drill the screw hole using a
3
∕ 32 " drill bit.
■ Attach the installation brackets using the screws provided.
■ Position the battery wand so the power cable is easily connected to the socket.
■ Snap the battery wand into the bracket.
■ Place the cover with its slot over the socket
in the battery wand.
■ Plug the power cable from the shade
into the extension cable.
■ Plug the other end of the extension
cable into the socket of the
battery wand.
Proceed to “Testing the Shade” on page 11.
Bracket for the
Satellite Battery Pack
Socket
Bracket
Battery Wand Cover
Socket
Slot
Battery Wand CoverExtension
Cable
Power Cable
From the Shade

INSTALLATION
9
If You Have a DC Power Supply...
Connect the Power Supply
■ Plug the power cable from the shade into
the extension cable.
■ Plug the other end of the extension cable
into the DC power supply.
■ Plug the DC power supply into a standard
outlet.
■ Secure the power supply cable using wire
retainers (not supplied). If hiding the cable
behind the shade, make sure it does not
impede the operation of theshade.
■ Space the wire retainers approximately
15" apart along the power supply cable,
as shown.
WARNING: Keep cords and small
parts out of the reach of children.
They can wrap cords around their
necks and STRANGLE. They can
also put small parts in their mouths
and CHOKE.
WARNING: Electric shock and/or a fire hazard may occur if the DC power supply
and cables are not properly installed.
Proceed to “Testing the Shade” on page 11.
Power Cable
from Shade
Extension
Cable
DC
Power
Supply
15"
Maximum
Wire Retainers

INSTALLATION
10
If You Have a DC Power Supply with Daisy-Chain Connections...
The daisy-chain feature allows up to three PowerView®Automated shades to be powered
by a single DC power supply. However, each shade has its own RF receiver and can operate
independently. The daisy-chain feature is only available with the DC power supply option.
■ Route the power cables from each shade through the connector, using an extension cable,
if necessary.
■ Plug an extension cable into the connector and the DC power supply. A two-shade
configuration is shown below.
■ An additional connector and two additional extension cables are used for three shades.
Power Cable
from the Shade
Power Cable
from the Shade
Extension Cable
DC Power
Supply

OPERATION
11
Operate the Shade
Testing the Shade
Testing the shade with the programming button will allow you to
ensure the motor and power source are working correctly. If the
shade does not operate, see “Troubleshooting” on page 15.
■ Press and release the programming button (located on the
right side under the cassette) to test operation. Use a flat head
screwdriver, if necessary. The shade will open, stall, and jog
when reaching the top.
■ Press and release the programming button to fully lower
the front shade. Press and release the programming button
again and the back panel will lower fully.
Using the PowerView Hub
■ Before setting up the remote, refer to the PowerView Hub Quick Start Guide.
Using the PowerView®Remote
First, activate the remote by pulling both plastic tabs from the back battery compartment.
IMPORTANT: If you have more than one remote see “Adding Additional Remote(s) to the
PowerView®Shade Network” in the PowerView Automation Remote Control Guide.
Programming
Button
Group 1
Group 2
OPEN
(Raises the front shade and back panel)
CLOSE
(Lowers the front shade and back panel)
Group 3 Group 4
Group 5
Group 6
Favorite
(Shade position of the back panel)
LEFT ARROW
(Lowers the front shade
and raises the back panel)
RIGHT ARROW
(Lowers the front shade
and raises the back panel)
STOP
(All shade movement stops)
(Press and hold for programming mode)

OPERATION
12
Joining a Shade to a Group
IMPORTANT: The shade will not operate using the remote until it has been joined to
a group.
1. Press and hold ■STOP on the remote until the indicator lights blink (approximately 6
seconds). The remote is now in programming mode.
2. Press the desired group number (1 – 6) on the remote. The backlit group number will flash
to show it is selected.
3. While pressing the programming button on the shade, press ▲OPEN on the remote. The
green light flashes once and either the front shade or back panel will move slightly twice
(up, down, or down, up) to indicate the shade has joined the group. Release the
programming button.
4. Press and hold ■STOP on the remote until the indicator lights stop blinking (approximately
6 seconds).
Basic Operation
1. To wake up the remote, simply pick it up or press ■STOP. The last group(s) selected will be
highlighted and active.
■ Press “all” or groups 1 – 6 to select specific shade(s) to move. Selected group button(s)
will light to show they are selected.
➤ Multiple group buttons may be selected at a time.
➤ To deselect a group, press the group button again. The backlight for that group
button will go out.
■ Press ▼CLOSE to lower the front shade and back panel to fully closed.
■ Press ▲OPEN to raise the front shade and back panel to fully open.
■ Press ■STOP to stop front shade or back panel movement anywhere along its travel.
■ Press the left arrow or the right arrow to lower the front shade to fully closed and raise
the back panel to fully open.
■ While a shade is in motion, press the opposite of shade motion (
▲ OPEN or ▼ CLOSE) to
reverse direction and move to fully open or fully closed.
■ Press
♥ FAVORITE to send selected shade(s) to your preset “favorite” position. Refer to
the PowerView
®
Automation Remote Control Guide on how to set a favorite position. The
default favorite position is the back panel at 50% open.

OPERATION
13
Further Operation and Programming Information
PowerView Pebble®Remote and/or PowerView Surface Remote
Operation
For information regarding operation and programming of the PowerView remote, refer to your
PowerView Automation Remote Control Guide or to the online PowerView Step-by-Step Guide at
hunterdouglas.com/operating-systems/motorized/powerview-motorization/manuals.
PowerView Scene Controller
For information regarding operation and programming of the PowerView Scene Controller, refer
to your PowerView Automation Scene Controller Guide or to the online PowerView Step-by-Step
Guide at hunterdouglas.com/operating-systems/motorized/powerview-motorization/
manuals.
PowerView App Operation
The PowerView Hub is required for PowerView App operation. For information regarding setup
and operation using the PowerView App, refer to the online PowerView Step-by-Step Guide at
hunterdouglas.com/operating-systems/motorized/powerview-motorization/manuals.
Resetting the Shade (If Necessary)
Calibration Reset
The calibration reset is used to recalibrate the shade’s travel limits.
1. Press and hold the programming button for approximately 6 seconds. The shade will move
slightly. Release the programming button (the light flashes red).
2. Both the front shade and back panel will raise to their fully open positions to reestablish the
upper travel limit, then lower to their fully closed positions to reestablish the lower travel limit.
The back panel will then move slightly twice (up, then down) to indicate that the travel limits
were recalibrated.
Resetting Shade Programming
The programming reset erases all shade programming from memory, including group assignments,
preventing input devices from operating the shade. The primary use is to correct group and
network assignments during installation. The reset does not affect travel limits or the favorite
position.
1. Press and hold the programming button for approximately 12 seconds. The shade will move
slightly after 6 seconds, then again after 12 seconds. Release the programming button (the
light flashes red). The light then flashes a series of green and red to indicate that shade
programming is erased from memory.
2. Refer to “Joining a Shade to a Group” on page 12 to program the shade to a group.

OPERATION
14
Back Panel Lower Limit Adjustment
NOTE: Only the back panel can be adjusted. The front shade cannot be adjusted. The lower
limit can only be adjusted up and cannot go lower than factory limit.
■ Press the group button that shade has been joined to.
■ Press and hold the programming button on the shade and then press and release the
▼CLOSE on the remote within 4 seconds. A red LED will turn on to confirm the back panel
is in limit mode and the back panel will lower automatically and stop to the current bottom
limit. If your back panel was previously at the bottom limit it won't move.
■ Use the remote to position back panel at the bottom where you would like the new lower
limit to be. The back panel will run slower to allow for precise adjustment.
■ Press and hold ■ STOP for approximately 6 seconds to put remote in programming mode.
The lights on the remote will flash to indicate it is in programming mode.
NOTE: Make sure a group number is not highlighted.
■ Press and release the ▼CLOSE on the remote. The back panel will move slightly and then
the red LED will turn green and then turn off confirming the limit is reset.
■ Press and hold ■STOP until the lights stop flashing on the remote.
■ Press ▲OPEN to raise the back panel a few inches. Press ■STOP and ▼CLOSE to check
the new limit is set.

OPERATION
15
Troubleshooting
If your shade is not operating correctly:
■ First review the guide that came with your control device.
■ Refer to the following troubleshooting procedures below for the specific solutions for
your shade.
If questions remain, please contact the Hunter Douglas Consumer Support at 1-888-501-8364.
Problem
The shade will not fit into the installation brackets.
Solution Check that the installation brackets are aligned andlevel.
Check that the cassette is completely inserted into the installation brackets.
See “STEP 2 — Install the Shade” on page 6.
Problem
The shade does not operate using the programming button.
Solution Check to be sure the batteries in the shade and the remote are new and are
installed correctly.
Check that the battery wand or battery pack supply is securely connected to
the motor assembly. See “STEP 3 — Connect the Power Source” on page
7.
Make sure the DC power supply is plugged in and there is power to the outlet.
Problem
The shade is not responding to the PowerView
®
remote.
Solution IMPORTANT: A shade will not operate until it is joined to a group. See
“Joining a Shade to a Group” on page 12.
Check that the correct group number is selected.
Check that the batteries in the remote are correctly inserted andarefresh. The
LEDs that backlight the remote should come on when ■STOP is pressed.

OPERATION
16
Problem
The bottom rail(s) do not raise completely, or lower completely, or the
location when fully lowered has migrated over time.
Solution The batteries may be low in the battery wand, satellite battery pack, or C-size
satellite battery wand. Replace the batteries. Refer to “Batteries in the battery
wand need to be replaced” above.
Check that the battery wand, satellite battery pack, C-size satellite battery
wand, or 18V DC power supply is securely connected to the power cable and
the cables are not pinched or caught in the headrail or installation brackets.
Check that there is clearance between the ends of the shade and the window
casement on inside mounts.
The shade may need to be reset. Refer to “Resetting the Shade (If Necessary)”
on page 13.
The back panel lower limit may need to be adjusted. Refer to “Back Panel
Lower Limit Adjustment” on page 14.
For information regarding operation and programming of the PowerView
remote, refer to your PowerView Automation Remote Control Guide or
to the online PowerView Step-by-Step Guide at hunterdouglas.com/
operatingsystems/motorized/powerview-motorization/manuals.
Problem
The shade operation is slow.
Solution The batteries may be low in the battery wand, satellite battery pack, or C-size
battery wand. Check battery orientation or replace the batteries.
Check that the battery wand, satellite battery pack, C-size satellite battery
wand, or DC power supply is securely connected to the power cable and the
cables are not pinched or caught.

CARE
17
Removing the Shade
CAUTION: Before removing the shade, the shade should be fully raised.
■ Disconnect power and make sure cables are not caught
before attempting to removing shade.
■ Insert the tip of a flat blade screwdriver into the screwdriver
slot provided on the bracket.
■ Press down to release the cassette.
■ Roll the cassette forward and then down to remove.
IMPORTANT: Do not remove the roller shade from
the cassette.
Cleaning Procedures
Hunter Douglas roller shades are made from dust-resistant materials which repel dirt and
dust. The following options are available if your shade needs cleaning.
Dusting
■ Regular light dusting with a feather duster is all the cleaning needed in most
circumstances.
Vacuuming
■ Use a hand-held vacuum with low suction for more thorough dust removal.
Compressed Air/Hair Dryer (Cool Setting)
■ Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off of shades.
Spot-Cleaning
CAUTION: Do not spot-clean Alustra®Woven Textures®fabrics, Fiji, and Fiji Dimout fabrics.
■ Prepare a solution of warm water and a mild detergent.
■ Dampen a clean cloth in the solution and wring it out.
■ Dab the spot with the dampened cloth until it is removed. Do not rub the fabric.
■ Allow the shade to dry in the completely lowered position.
Insert a
screwdriver
to release
the cassette.

DECLARATIONS
18
U.S. Radio Frequency FCC Compliance
FCC ID information is located behind the motor-side headrail end cap. The end cap may be removed to
view this information.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment
and meets the FCC radio frequency (RF) Exposure Guidelines. This equipment should be installed and
operated keeping the radiator at least 20 cm or more away from person’s body. RF Exposure requirements
are met when installed in mobile equipment. This module cannot be installed in portable equipment
without further testing and a change to FCC’s grant of authorization.