HunterDouglas Vignette Tiered User manual

Installation •Operation •Care
Vignette®Modern Roman Shades
Tiered™Style Shades
PowerView™Motorization

CONTENTS
Getting Started:
Product View ................................................................ 1
Tools and Fasteners Needed ......................................... 2
Installation:
Installation Overview ..................................................... 3
STEP 1 — Install the Brackets....................................... 3
STEP 2 — Install the Shade .......................................... 8
STEP 3 — Connect the Power Source............................ 9
Attach Magnetic Hold-Down Brackets (Optional)............ 13
Operation:
Testing the Shade ....................................................... 14
Using the PowerView™Remote.................................... 14
Resetting the Shade.................................................... 16
Troubleshooting .......................................................... 17
Care:
Removing the Shade ................................................... 19
Cleaning Procedures ................................................... 19
Child Safety:
Warning ..................................................................... 21
Declarations .............................................................. 22
Warranty.........................................................Back Cover
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.
© 2016 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas
or their respective owners.

GETTING STARTED
1
Product View
Bottom Rail
Standard
Magnetic
Hold-Down Brackets
(Optional)
End
Cap
Installation Brackets
with Spacer Blocks
Power
Cable
Manual Control
Button
18V Battery Wand
Battery
Wand Clip
Fabric-
Covered
Headrail
Top-Down/Bottom-Up
Middle Rail
Not Shown: Two-on-One Headrail Shade

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Vignette®Modern Roman Shades with PowerView™
Motorization. With proper installation, operation, and care, your new shades will provide years of
beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before beginning
the installation. For information regarding operation and programming, refer to the guide
included with your remote control.
Tools and Fasteners Needed
■Flat blade and Phillips screwdrivers
■Level (laser level is recommended)
■Measuring tape and pencil
■Power drill,
3
/ 32 " drill bit, and
1
/ 4 " hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 1
1
/ 2 " screws are provided per installation bracket.
■Longer Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long
enough for a secure attachment.
■Speed Nuts and Screws (Provided). If using extension brackets for additional clearance or
for end mounting your shades, the brackets are provided with screws and speed nuts.
■Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Two Provided with
Each Extension Bracket)
#6 x 1
1
/ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)

INSTALLATION
3
Installation Overview
To install your shade, you will need to perform the following three steps:
STEP 1: Install the Brackets
STEP 2: Install the Shade
STEP 3: Connect the Power Source
STEP 1 — Install the Brackets
■The number of installation brackets
required varies with shade width,
as shown in the table.
IMPORTANT: A
1
/ 2 " spacer block is required for shades using the battery wand. It is
pre-attached to the back of the installation bracket.
■Should the spacer block become detached, reattach it.
➤Insert the legs of the installation bracket into the tabs
on the spacer block.
➤Rotate the installation bracket back, as shown.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on the mounting type chosen for your order:
➤Inside Mount — Page 4
➤Outside Mount — Page 5
➤End Mount — Page 7
TabTab
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb
Shade Width Brackets
12" – 38" 2
38
1
/ 8 "–72" 3
72
1
/ 8 " – 96" 4
96
1
/ 8 " – 106" 5

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
■Mark 2" in from each jamb for bracket location.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets. Mount into wood whenever possible.
➤With shades using a battery wand, there must be a minimum of 15" between brackets
at the motor end.
■Center the brackets on your marks and mark the location of the screw holes.
➤Allow
3
/ 4 " space behind the brackets for
rear fold clearance. (This also provides
battery wand clearance.)
➤With this
3
/ 4 " allowance, the minimum
casement depth required to mount the
installation brackets is 1
5
/ 8 ".
➤The minimum casement depth to fully
recess the shade is 2
3
/ 4 ".
➤Add
1
/ 4 " to all of the above dimensions for Vignette®Tiered™Architella®shades.
IMPORTANT: The front edges of the installation brackets must be aligned to eachother.
■Drill the screw holes using a
3
/ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into
drywall.
■Use a level to check that the mounting surface is
level. Shim the brackets if necessary.
■Attach the installation brackets using the screws
provided.
Proceed to “STEP 2 — Install the Shade” on page8.
2" Space Evenly
JambJamb
Space Evenly
(15" Minimum for Battery Wand
at Motor End)
2"
2¾" Fully
Recessed
Depth

INSTALLATION
5
Mount the Installation Brackets — Outside Mount
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark the mounting surface at each end of the headrail.
➤Alternatively, measure the width of the headrail and use that width to mark the headrail
end points over the window opening.
■Mark 2" from each end of the headrail.
➤If more than two installation brackets came with your order, space them evenly between
the two end brackets and mark their location. Mount into wood whenever possible.
➤With shades using a battery wand, there must be a minimum of 15" between brackets
at the motor end.
■Center the brackets on your marks, then mark each of the screwholes.
➤A minimum 1" flat vertical surface is required to mount the brackets.
➤The top of the installation brackets or extension brackets should be at the desired shade
height. The brackets should be level and aligned.
➤When using extension brackets, mark two screw holes per bracket.
CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not
mount brackets oncurved molding.
IMPORTANT: Spacer blocks are recommended for rear fabric fold clearance. Add
3
/ 4 "
for standard Vignette®Tiered™or 1" for Vignette Tiered Architella®. (With shades using a
battery wand, an absolute minimum of
3
/ 4 " added clearance is required.) For spacer block
installation, see the following page.
Headrail
End Mark
Headrail
End Mark
Window Opening
2" Space Evenly Space Evenly
(15" Minimum for Battery Wand
at Motor End)
2"
Extension
Bracket
Installation
Bracket

INSTALLATION
6
■Drill the screw holes using a
3
/ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
■Attach the installation or extension brackets using the screws provided.
IMPORTANT: The front edges of the brackets must be level and aligned to each other.
■When using spacer blocks: If necessary, first attach the installation bracket to a
1
/ 2 "
spacer block as shown on page 3.
➤Additional
1
/ 8 " and
1
/ 2 " spacer blocks may
be stacked together up to the recommended
maximum of 1
1
/ 2 ".
➤Attach the spacer blocks/installation brackets
to a flat vertical mounting surface with
#6mounting screws long enough for asecure
installation.
IMPORTANT: Spacer blocks are recommended
to project the installation brackets away from the
mounting surface for rear fabric fold clearance.
Add
3
/ 4 " for standard Vignette®Tiered™or 1"
for Vignette Tiered Architella®. (With shades
using a battery wand, an absolute minimum
of
3
/ 4 " added clearance is required.)
■If using extension brackets, attach an installation
bracket to the underside of each extension bracket
using the provided screws and speed nuts.
Proceed to “STEP 2 — Install the Shade” on page8.
Speed Nut
Screw
Spacer
Blocks
Longer
Screw

INSTALLATION
7
Mount the Installation Brackets — EndMount
End mount the headrail when conventional mounting techniques will not work — for example,
in an arched window.
■Mount the extension brackets on a surface at least
1
1
/ 2 " wide. Be sure to allow for rear fold clearance,
which also allows for battery wand clearance.
➤The top of the extension brackets should be
at the desired shade height. The extension
brackets on each side must be level and
aligned at the same height.
CAUTION: The rear of the extension brackets must
be flush against a flat mounting surface. Do not
mount the extension brackets onthe curve of the
arch opening.
■Mark two screw holes per bracket.
■Attach the extension brackets using the screwsprovided.
■Attach the installation brackets to the underside of the extension brackets
using the provided screws and speednuts.
CAUTION: Both brackets must be installed at the same depth and height.
Proceed to “STEP 2 — Install the Shade” on page8.
Speed
Nut
Screw
1
1
/ 2 "
Minimum

INSTALLATION
8
STEP 2 — Install the Shade
If You Have a Battery Wand Clip...
(For DC power supply or satellite battery pack installations, go to “Mount the Headrail” below.)
■Attach the battery wand clip to the headrail.
IMPORTANT: Position the clip so that the battery wand will be between installation brackets.
A minimum of 15" is needed between the brackets to accommodate the battery wand.
➤Hook the battery wand clip onto the back channel of the headrail.
➤Rotate the clip down until it snaps into place.
CAUTION: Be sure the power cable does not become pinched by the brackets or headrail
during installation; damage or overheating of components couldresult.
CAUTION: Do not connect the battery wand to the power cable prior to installing the shade.
Mount the Headrail
■Peel back the top edge of the protective covering from the top of the headrail.
■Position the shade so that the front faces you.
■Slip the headrail into the installation
brackets so the front of the bracket
slides under the front groove on the
top of theheadrail.
■Gently roll the back of the headrail
up and push back to snap it into the
bracket. You will hear a click when
the headrail snaps securely in place.
IMPORTANT: To avoid damage to the fabric, make sure the fabric is not caught between
the headrail and the installation bracket.
■Completely remove the protective covering from theheadrail.
Proceed to “STEP 3 — Connect the Power Source” on page9.
Headrail
Bracket
Front of
Headrail
Battery Wand Clip

INSTALLATION
9
STEP 3 — Connect the Power Source
NOTE: When power is connected to the motor, a green LED inside the manual control button
housing will flash to indicate the shade is ready for operation.
■Refer to the appropriate page below based on your order.
➤For a battery wand, see below.
➤For a satellite battery pack, see page 10.
➤For an 18V DC power supply, see page11.
➤For an 18V DC power supply with daisy-chain connections, see page12.
➤For a C-size satellite battery wand or large DC power supply, see the instructions that
came with the unit.
If You Have a Battery Wand...
Install Batteries Into the Battery Wand
NOTE: Hunter Douglas recommends AA alkaline batteries for use with our battery-powered
shades. These will provide more than one year of operation, depending on usage. Lithium and
rechargeable batteries are not recommended.
■Squeeze the cap latch to release and
remove thecap.
■Install the batteries according to the
instructions on the battery wand label.
■Replace the cap.
➤Align the tab with the end of the wand.
➤Press the cap on until it latches.
Mount the Battery Wand into theBattery Wand Clips
■Align the battery wand with its socket toward the motor side end cap.
■Push the battery wand straight up into the battery wand clip until it snaps into place. Check
to make sure the battery wand is secure.
CAUTION: Be sure the cable does not become pinched by the installation bracket or
battery wand clip. Damage or overheating of components could result.
Back of Shade
Socket
Tab
Battery
Wand
Squeeze
Cap Latch
Slot

INSTALLATION
10
Plug the Power Cable into the Battery Wand
■On the back of the headrail, connect the power cable
from the shade into the socket on the battery wand.
Check the Power Cord
■Check the headrail to ensure the power cord is not visible.
➤If it is visible, adhere the wire saddle on the power cord to the back of the shade.
If you ordered a Magnetic Hold-Down Brackets, proceed to “Attach Magnetic Hold-Down
Brackets (Optional)” on page13; otherwise proceed to “Testing the Shade” on page14.
If You Have a Satellite Battery Pack...
Install the Batteries into the Battery Wand
■Refer to the instructions on page 9.
Mount the Satellite Battery Pack
■Decide where you want to attach the wall mount bracket for the satellite battery pack. The
satellite battery pack may be installed in any orientation.
■Mark the screw holes and drill them using a
3
/ 32 " drill bit.
■Remove the backing from the double-sided tape on the wall
mount bracket. Press the bracket into place.
■Attach the bracket using the screws provided.
■Position the battery wand so the power cable can easily be connected to the socket. Snap
the wand into the wall mount bracket.
Wire
Saddle
Back of Shade
Visible
Wire
Wire
Saddle
Back of Shade
Visible
Wire
Wall Mount Bracket
Socket

INSTALLATION
11
■Install the cover with the slot aligned to the socket in the battery wand.
■Plug the power cable from the shade into the
extension cable.
■Plug the other end of the extension cable into
the socket in the battery wand.
If you ordered a Magnetic Hold-Down Brackets, proceed to “Attach Magnetic Hold-Down
Brackets (Optional)” on page13; otherwise proceed to “Testing the Shade” on page14.
If You Have a DC Power Supply...
Connect the Power Supply
■Plug the power cable from the shade into the
extension cable.
■Plug the other end of the extension cable into
the DC power supply.
■Plug the DC power supply into a standard outlet.
■Secure the extension cable using wire
retainers (not supplied). If hiding the cable
behind the shade, make sure it does not
interfere with the operation of theshade.
■Space the wire retainers approximately
15" apart along the power supply wire,
as shown.
Power Cable
from Shading
Extension
Cable
DC
Power
Supply
15"
Maximum
Wire Retainers
Battery Wand Cover
Slot
Socket
Battery Wand Cover
Extension
Cable
Power Cable
from Shade

INSTALLATION
12
WARNING: Keep cords and small parts out of the reach of children. They can wrap
cords around their necks and STRANGLE.They can also put small parts in their
mouths and CHOKE.
WARNING: Electric shock and/or a fire hazard may occur if the DC power supply
and cables are not properly installed.
If you ordered a Magnetic Hold-Down Brackets, proceed to “Attach Magnetic Hold-Down
Brackets (Optional)” on page13; otherwise proceed to “Testing the Shade” on page14.
If You Have a DC Power Supply with Daisy-Chain Connections...
The daisy-chain feature allows up to three PowerView™motorized shades to be powered
by a single DC power supply. However, each shade has its own RF receiver and can operate
independently. The daisy-chain feature is only available with the DC power supply option.
■With two shades, route the power cables from each shade to the “Y” connector, using an
extension cable if necessary.
■Plug an extension cable into the connector and the DC power supply. A two-shade
configuration is shown below.
■With three shades, an additional “Y” connector and additional extension cables are used.
If you ordered a Magnetic Hold-Down Brackets, proceed to “Attach Magnetic Hold-Down
Brackets (Optional)” on page13; otherwise proceed to “Testing the Shade” on page14.
Extension
Cable “Y” Connector
DC Power
Supply
Power
Cables
from
Shades
Extension
Cable

INSTALLATION
13
Attach Magnetic Hold-Down Brackets (Optional)
■Completely lower the shade.
■Attach the magnetic hold-down bracket onto the bottom rail
just inside the end cap, oriented as shown.
■Mark the screw locations using one of the mounting options
shown below.
➤The screw should be placed in the middle of the channel.
This will allow for adjustment.
■Drill the screw holes using a 3/32" drill bit.
■Attach the hold-down brackets to the mounting surface
using the screws provided.
■If necessary, adjust the bracket location using the channel.
Adjust the
bracket
using the
channel.
Outside Mount
Preferred Alternate
Inside Mount
Preferred Alternate
Magnetic
Hold-Down
Bracket
End
Cap

OPERATION
14
Testing the Shade
Test the Shade Using the Manual Control Button
Testing the shade with the manual control button will allow you to ensure that the motor and
power source are workingcorrectly.
■Press the manual control button on the motor side end
cap to test operation. If the shade does not operate, see
“Troubleshooting” on page17.
➤Press the button to alternately lower, stop, and raise
the shade.
➤Two-On-One Headrail Shades have two motors and two battery packs. The right motor
operates the right shade and the left motor operates the left shade. Use the manual
control buttons on each side to test the two shades individually.
Using the PowerView™Remote
First, activate the remote by pulling both plastic tabs from the back battery compartment.
IMPORTANT: If you have more than one remote, see “Adding Additional Remote(s) to the
PowerView™Shade Network” in the PowerView Motorization Remote Control Guide.
Manual
Control
Button
Front of
Shade
Group 1
Group 2
OPEN
CLOSE
Group 3
Group 4
Group 5
Group 6
Favorite
(Shading position)
LEFT ARROW
Lowers the middle rail on
Top-Down/Bottom-Up shades
RIGHT ARROW
Raises the middle rail on
Top-Down/Bottom-Up shades
STOP
(Press and hold for
programming mode)

OPERATION
15
Joining a Shade to a Group
IMPORTANT: The shade will not operate using the remote until it has been joined to a group.
1. Press and hold ■ STOP for 4 seconds to put remote in program mode. The lights on the
remote will flash to indicate it is in program mode.
2. Press the desired group number (1 – 6) on the remote. The backlight for the group number
will flash to show it is selected.
3. Press and hold the manual control button on the shade.
4. While continuing to press the manual button, press ▲OPEN on the remote. The shade will
move slightly to indicate it has joined the group. Release the manual control button.
5. Press and hold ■ STOP for 4 seconds to exit program mode. The lights will stop flashing.
Basic Operation
1. To wake up the remote, simply pick it up or press ■STOP. The last group(s) selected will be
highlighted and active.
2. Press “all” or groups 1 – 6 to select specific shade(s) to move. Selected group button(s) will
light to show they are selected.
a. Multiple group buttons may be selected at a time.
b. To deselect a group, press the group button again. The backlight for that group button will
go out.
3. Press ▼CLOSE to lower the selected shade(s).
4. Press ▲OPEN to raise the selected shade(s).
5. Press ■STOP to stop shade movement anywhere along its travel.
6. While a shade is in motion, press the opposite of shade motion (▲OPEN or ▼CLOSE) to
reverse direction.
7. Press ♥FAVORITE to send selected shade(s) to your preset “favorite” position. Refer to the
PowerView™Motorization Remote Control Guide on how to set a favorite position.
Top-Down/Bottom-Up Operation
1. Press ▼CLOSE to lower the bottom rail, closing the shade.
2. Press the left arrow to lower the middle rail, opening the shade top-down. (If the bottom rail
is not fully lowered, pressing this button will lower the bottom rail first then lower the middle rail.)
3. Press the right arrow to raise the middle rail, closing the shade.
4. Press ▲OPEN to raise the bottom rail, opening the shade bottom-up. (If the middle rail is not
fully raised, pressing this button will raise the middle rail first then riase the middle rail.)
5. Press ■STOP to stop shade movement anywhere along the shade’s travel.

OPERATION
16
Further Operation and Programming Information
PowerView™Pebble™Remote and/or PowerView Surface Remote Operation
For information regarding operation and programming of the PowerView remote, refer to your
PowerView Motorization Remote Control Guide.
PowerView Scene Controller
For information regarding operation and programming of the PowerView Scene Controller, refer
to your PowerView Motorization Scene Controller Guide.
PowerView App Operation
PowerView Hub is required for PowerView App operation. For information regarding setup
and operation using the PowerView App, refer to the online PowerView App Software Guide at
hunterdouglas.com/powerview/support.
Resetting the Shade (If Necessary)
Basic Reset
The basic reset is used to reset the shade’s travel limits.
Bottom-Up shades:
1. Press and hold the manual control button for 6 seconds. The shade will move slightly.
2. Release the manual control button. The shade will raise to its fully open position to set the
upper travel limit, then lower to the fully closed position to set the lower travel limit. The shade
will move slightly one more time to indicate that the travel limits have been reset.
Top-Down/Bottom-Up shades:
1. Press and hold the manual control button for 6 seconds. The shade will move slightly.
2. Release the manual control button. The middle rail will raise to the top, followed by the
bottomr rail, openinging the shade bottom-up to set the upper travel limits. The bottom rail
will then lower, followed by the middle rail, opening the shade top-down to set the lower
travel limits. The shade will move slightly one more time to indicate that the travel limits have
been reset.
Resetting Shade Programming
This reset erases all shade programming from memory, including group assignments, preventing
any input device from operating the shade. Its primary use is during installation to correct group
and network assignments. This reset does not affect travel limits.
1. Press and hold the manual control button for 12 seconds. The shade will move slightly after 6
seconds, then again after 12 seconds. Release the button.
2. Refer to “Joining a Shade to a Group” on page 15 to program the shade to a group.

OPERATION
17
Problem The shade will not snap into the installation brackets.
Solution If the shade has a battery wand, check that the wand is not interfering with the
installation brackets.
Check that the installation brackets are level and aligned. Adjust and/or shim to
level, if necessary. Shims are not provided.
Be sure the heads of the screws are flush against the installationbracket.
Make sure the shade fabric is not caught between the installation bracket and
the headrail.
Check that the headrail is completely inserted into the installation brackets. See
“STEP 2 — Install the Shade” on page8.
Problem The shade does not operate using the manual control button.
Solution Unplug the power cable from the motor, then plug it back in. A green LED inside
the manual control button housing should flash to indicate the motor has power.
Check that the batteries in the battery wand, satellite battery pack, or C-size
satellite battery wand are correctly inserted andfresh.
Check that the battery wand, satellite battery pack, C-size satellite battery wand,
or DC power supply is securely connected to the power cable and the cables
are not pinched or caught in the headrail or installation brackets.
Problem The shade is not responding to the PowerView™remote.
Solution IMPORTANT: A shade will not operate until it is joined to a group.
Check that the correct group number is selected.
Check that the batteries in the remote are correctly inserted andarefresh. The
LEDs that backlight the remote should come on full bright when ■ STOP is
pressed.
Troubleshooting
If your shade is not operating correctly:
■First review the guide that came with your control device.
■Refer to the following troubleshooting for specific solutions for your shade.
If questions remain, please contact the Hunter Douglas Customer Information Center at
1-888-501-8364.

OPERATION
18
Problem The shade is hard to raise or lower, or will not raise or lower.
Solution Make sure the fabric is not caught in the installation brackets.
Check that the headrail and installation brackets are level and aligned in the
window. Level the headrail by shimming the installation brackets, if necessary.
Problem The front fabric appears to cling to the back fabric.
Solution Lightly apply a static spray for home furnishings. Follow the manufacturer’s
directions. Allow the shade to dry in the fully lowered position. If necessary,
reapply the static spray each time the shade is professionally cleaned.
Problem The fabric folds gather unevenly or seem to wrinkle as the shade is raised.
Solution Lower and raise the shade again.
Dress the folds with your hands.
Problem Top-Down/Bottom-Up shades only: The middle rail appears uneven.
Solution Gently lift the lower side of the middle rail until the shade appears level.