HunterDouglas Sonnette Parts list manual

Installation •Operation •Care
Sonnette
™
Cellular Roller Shades
SoftTouch
™
Motorization

CONTENTS
Questions?
Call Hunter Douglas Consumer Support at 1-888-501-8364.
© 2017 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
GETTING STARTED:
Product View.....................................................................................................................1
Tools and Fasteners Needed ............................................................................................2
INSTALLATION:
Installation Overview .......................................................................................................3
STEP 1 — Install the Brackets .........................................................................................3
Mount the Installation Brackets – Inside Mount .........................................................4
Mount the Installation Brackets – Outside Mount ......................................................6
STEP 2 — Install the Shade.............................................................................................8
STEP 3 — Connect the Power Source .............................................................................9
Unpack the Wand and Attach the Activation Arm.........................................................13
OPERATION:
Basic Operation ..............................................................................................................14
Troubleshooting .............................................................................................................15
CARE:
Removing the Shade ......................................................................................................20
Cleaning Procedures ......................................................................................................20
WARRANTY......................................................................................................Back Cover

GETTING STARTED
1
Product View
Installation
Brackets
Bottom Rail
Wand
Bottom Rail
End Cap
End
Cap
18V Battery
Wand
Not Shown:
Satellite Battery Pack, C-Size Satellite Battery Wand,
18V DC Power Supply, and Large DC Power Supply
Activation
Arm
Headrail

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Sonnette™cellular roller shades with SoftTouch™
Motorization. With proper installation, operation, and care, your new shades will provide
years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
Tools and Fasteners Needed
■ Flat blade and Phillips screwdrivers
■ Level (laser level is recommended)
■ Measuring tape and pencil
■ Power drill,
3
⁄ 32 " drill bit, and
1
⁄ 4 " hex driver (or socket wrench with
1
⁄ 4 " hex socket)
■ Scissors (heavy-duty)
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per installation bracket.
■ Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws
long enough for a secure attachment.
■ Speed Nuts and Screws (Provided). Extension brackets come with screws and
speed nuts.
■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Two Provided with
Each Extension Bracket)
#6 x 1
1
∕ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)

INSTALLATION
3
Installation Overview
To install your shade, you will need to perform the following three steps:
STEP 1: Install the Brackets
STEP 2: Install the Shade
STEP 3: Connect the Power Source
STEP 1 — Install the Brackets
■ Your order will include the correct number of installation brackets for your shade width, as
shown in the table below.
■ Shade orders may also include spacer blocks or extension brackets, if they were specified
for added clearance.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■ Refer to the appropriate page below based on your order:
➤ Inside Mount — Page 4
➤ Outside Mount — Page 6
Installation Bracket For Added Clearance
Shade Width Brackets
2
3
4Extension
Bracket
1
∕ 4 " or
1
∕ 2 "
Spacer Blocks
15" – 36"
36
1
∕ 8 " – 79"
79
1
∕ 8 " – 84"
Outside Mount
Shading mounts
outside window
opening.
Inside Mount
Shading fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
Prepare the Installation Brackets
■ Use pliers or heavy duty scissors to remove the top
tabs on the installation brackets.
NOTE: Save these tabs once removed. They may be
used as shims, if necessary.
Mount the Installation Brackets
■ Mark 2" to 3" from each jamb for bracket location.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
NOTE: Before the headrail is installed the bracket levers need to be fully to the left and
once the headrail is properly in place, levers click to the right.
Tab
Remove Tab
Back Cover Bracket
Bracket Lever
Space Evenly Space Evenly
2" to 3" 2" to 3"
Jamb Jamb

INSTALLATION
5
■ Center the brackets on your marks and mark the location of the screw holes.
➤ The minimum casement depth required for
installation brackets is 1".
➤ The minimum casement depth required for a fully
recessed mount is 3
3
⁄ 16 ".
■ Use a level to check that the mounting surface is level.
Shim the brackets, if necessary (use the top tab that
was removed from the brackets).
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting
into drywall.
■ Attach the installation brackets using the screws provided.
IMPORTANT: Do not overtighten the screws. Check to
ensure the bracket lever can be moved easily side to side.
If not, loosen the screws
in one-eighth turn increments until
the lever can be moved easily.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to eachother.
Proceed to “Install the Shade” on page 8.
2" to 3"
Casement
Depth

INSTALLATION
6
Mount the Installation Brackets — Outside Mount
Prepare the Installation Brackets
■ Use pliers or heavy duty scissors to remove the top tabs on
the installation brackets.
NOTE: Save these tabs once removed. They may be used
as shims, if necessary.
Mount the Installation Brackets
■ Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark the wall at each end of the headrail.
➤ Alternatively, measure the width of the headrail and use that width to mark the
headrail end points over the window opening.
■ Mark 2" to 3" from each end of theheadrail.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
NOTE: Before the headrail is installed the bracket levers need to be fully to the left and
once the headrail is properly in place, levers click to the right.
■ Center the installation brackets or extension brackets on your marks and mark where to
drill the screw holes.
➤ A minimum 1
1
⁄ 8 " flat vertical surface isrequired for the installation brackets. Extension
brackets require 1
1
⁄ 4 ".
➤ The top of the installation brackets or extension brackets should be at the desired
height. The brackets should be level andaligned to each other.
CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not
mount brackets oncurved molding.
Tab
Remove Tab
Back Cover Bracket
Bracket Lever
Window Opening
Space Evenly Space Evenly
2" to 3" 2" to 3"
Headrail End Mark Headrail End Mark
1
1
∕ 8 "Extension
Bracket
1
1
∕ 4 "

INSTALLATION
7
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
■ Attach the installation or extension
brackets using the screws provided.
IMPORTANT: The top of the
installation bracket or extension
brackets must be level with their
front edges aligned.
■ If using spacer blocks for added clearance, attach the
spacer block(s) and installation bracket to a flat vertical
mounting surface with #6screws long enough for a
secure installation.
➤ The top of the spacer blocks should be at the
desired shade height.
IMPORTANT: Do not add more than 1
1
⁄ 2 " of
clearance using spacer blocks.
IMPORTANT: The top of the installation brackets
must be level with the front edges aligned.
CAUTION: Use drywall anchors when mounting
into drywall.
■ If using extension brackets, attach an installation bracket
to the underside of each extension bracket using thespeed
nuts and screws provided.
Proceed to “Install the Shade” on page 8.
1
1
∕
2
"
Maximum
Spacer
Blocks
Longer
Screw
Speed Nuts
Screws

INSTALLATION
8
STEP 2 — Install the Shade
■ Ensure that each
lever is pushed to
the left side of the
bracket before
installing the shade.
■ Position the shade
so that the front
faces you.
■ Slide the headrail into the installation brackets so that the headrail is between
the lever and the bracket, asshown.
■ Firmly push the headrail into each bracket until it clicks and the lever snaps to the right
side of the bracket.
IMPORTANT: Carefully pull on the headrail at each bracket to ensure it is
installedsecurely.
Attach the Dust Cover (Optional for Outside Mounts)
The dust cover is used to protect the top of the headrail from exposure on outside mounted
shades.
■ Cut the dust cover to desired width.
■ Remove the paper backing on one side of the hook and loop
fastener dots.
■ Apply the dots to the installation brackets on each end of the shades.
■ Remove the remaining paper backing from the dots.
■ Center the dust cover over the top of the shade, above the dots.
■ Press the dust cover down onto the dots.
Headrail
Installation
Bracket
Lever
Slide the Headrail
Between the Lever
and the Bracket.
Remove
Paper
Backing
Overhead View
No Dust Cover
Dots
Dust Cover Installed