Ingenico Desk 2600 User manual

Nexi Traditional POS
Ingenico Desk 2600
April 2023
INSTRUCTIONS

2
Contents 1. Get to know your POS terminal
2. POS keyboard –Power Off / Restart Instructions
3. Purchase
4. Purchase with Installments
5. Purchase with Tip
6. Void
7. Refund
8. Preauthorization
9. Preauthorization Completion
10. Close Batch
11. Calendars
12. Reprint
13. Short Transaction Guide –to be printed (1/2)
14. Short Transaction Guide –to be printed (2/2)
Instructions: Nexi Traditional POS Ingenico Desk 2600

3
1. Get to know your POS terminal
2.8’’ LCD screen
Backlit keyboard with
large keys
Chip card reader
Magnetic stripe reader
Easy Loading Printer
Contactless Card Reader

4
2. Keyboard –Power Off/ Restart Instructions
Cancellation Key
CANCEL
Cancels the last activity
and redirects to the
home screen.
Clear Key
CLEAR
Deletes one character at a
time (numbers or letters).
Validation Key
ENTER
Confirms the last activity and
leads to the next step.
MAIN MENU Key
Power Off:
Unplug the PSU cable and Press simultaneously
the dot (Main menu) key and the yellow key
for one second.
Restart:
Press the green key or connect (plug)
the PSU cable.

5
3. Purchase
1
Please enter the
transaction amount
and then press the
green key.
Enter Amount
3
If the system
requests it, hand the
POS to the customer
to enter their PIN.
Then press the green
key.
PIN
•Merchant Receipt:
Upon the transaction's
approval of the
transaction, it is
automatically printed.
•Customer Receipt:
Please press the green
key as the customer
receipt to be printed.
4
Completion & Receipt
Tap the customer's card over the POS ,
or insert it into the reader.
2
If the customer wishes to pay using their
digital wallet, ask them to bring their
device closer to the POS.
Card Reading
Contactless Chip Magnetic
stripe

6
4. Purchase with Installments
3
•With Installments : press
the green key,enter the
number of installments,
and then press the green
key, again.
•Without Installments :
Press the red key for
purchase without
installments.
Installments
Available upon request - Subject to approval
1
Please enter the
transaction
amount and then
press the green
key.
Enter Amount
2
If the customer wishes to pay using their
digital wallet, ask them to bring their
device closer to the POS.
Card Reading
Contactless Chip Magnetic
stripe
4
If PIN is requested,
hand the POS to the
customer
to enter their PIN
and press the green
key.
PIN
•Merchant Receipt:
After the approval of
the transaction, it is
automatically printed.
•Customer Receipt:
Please press the green
key to print the
customer receipt.
5
Completion & Receipt
Tap the customer's card over the POS
or insert it into the reader.

7
5. TIP
Available upon request - Subject to approval
1
Please enter the
transaction
amount and then
press the green
key.
Enter Amount
3
If the customer wishes to pay using their
digital wallet, ask them to bring their
device closer to the POS.
Card Reading
Contactless Chip Magnetic
stripe
4
If PIN is requested,
hand the POS to the
customer
to enter their PIN
and press the green
key.
PIN
5
Completion & Receipt
2
•With Tip: select tip
amount and then press
the green key.
•"No Tip " : Press the red
key to proceed without
tip.
Tip
Tap the customer's card over the POS ,
or insert it into the reader.
•Merchant Receipt:
After the approval of
the transaction, it is
automatically printed.
•Customer Receipt:
Please press the green
key to print the
customer receipt.

8
6. Void (transaction cancellation)
1
Press the key
and then select
«Void»
Permitted only when a batch hasn't been settled yet.
Menu
If requested,
please enter the
Merchant
Identification
Code (MID) and
press the green
key.
6
Enter MID
Στοιχεία Εμπόρου
Επωνυμία
Διεύθυνση
Τηλέφωνο
3
Enter the RRN number
(located at the bottom left
of the receipt) and then
press the green key.
Enter RRN
2
Please enter the
transaction
amount and then
press the green
key.
Enter Amount
Tap the customer's
card over the POS
, or insert it
into the reader.
4
Card Reading
5
If PIN is
requested, hand
the POS to the
customer
to enter their PIN
and press the
green key.
PIN
7
Completion &
Receipt
•Merchant
Receipt: After
the approval of
the transaction,
it is
automatically
printed.
•Customer
Receipt: Please
press the green
key to print the
customer
receipt.

9
7. Refund
If installments are
supported for
your company,
then the
Installments
Menu will follow.
4
Installments
1
Press the
key and then
select «Refund»
Menu
If requested,
please enter the
Merchant
Identification
Code (MID) and
press the green
key.
6
Enter MID
2
Please enter the
transaction
amount and then
press the green
key.
Enter Amount
3
Card Reading
5
PIN
7
Completion &
Receipt
Permitted only after the batch has been settled.
Tap the customer's
card over the POS
, or insert it
into the reader.
•Merchant
Receipt: After
the approval of
the transaction,
it is
automatically
printed.
•Customer
Receipt: Please
press the green
key to print the
customer
receipt.
If PIN is
requested, hand
the POS to the
customer
to enter their PIN
and press the
green key.

10
8. Pre-Authorization
A temporary hold of an amount approved by the customer on their card.
This functionality is only available at hotels, travel agencies & car rental companies.
2
Select
«New Pre-
Authorization» and
press the green key.
New Pre-
Authorization
3
Please enter the
transaction
amount and then
press the green
key.
Enter Amount
Insert the card into the
reader.
4
Card reading
5
Hand the POS to
the customer
to enter their
PIN.
Then press the
green key.
PIN
6
Completion &
Receipt
1
Press the
key and then
select «Pre-
Authorization»
Menu
Merchant and customer
receipts are printed,
containing the
transaction approval
number and the RRN
number.

11
9. Pre-Authorization Completion
Completes a pre-authorization transaction when the final purchase amount is known.
2
Select
«Completion»
and press the
green key.
Completion
8
Receipt
Printing.
Receipt
3
Please enter the
transaction
amount and then
press the green
key.
Enter Amount
Insert the card into
the reader.
4
Card Reading
6
If the system
requests it, hand
the POS to the
customer
to enter their
PIN.
Then press the
green key.
PIN
1
Press the
key and then
select «Pre-
Authorization»
Menu
5
Enter the RRN
number and the
authorization code
and then press the
green key.
RRN & Auth. Code
If requested,
please enter the
Merchant
Identification
Code (MID) and
press the green
key.
7
Enter MID

12
10. Close Batch
4
12
Select
«Sending Batch» and
then press the green key.
The POS closes
the batch.
Runs on a daily basis, if transactions are made.
3
Select «Analytical» or
«Brief» and then press the
green key.
5
The selected Batch
receipt (step 3) is
printed.
Menu Send Batch Close Batch
Select Receipt Type Receipt
Press the
key, select «Batch/
Merchant» and then
the
green key.

13
11. Calendars
5
12
Select
«Calendars» and the
green key.
3
Menu Timetable Print
Select :
•«Current Batch» if you
wish to print the running
batch and press the green
key.
•«Previous Batch» if you
wish to print the last Batch
and then press the green
key.
Select Batch
4
Press the
key , select «Batch/
Μerchant» and then
the
green key.
Select «Analytical» or
«Brief» and then press the
green key.
Select Receipt Type
The selected Batch
view (step 3) is printed.

14
12. Transaction Re-Print
1
Select the left key .
On the Screen, appear the 3 last digits of RRN Code of the
transactions included in the current batch.
•If you want the last transaction to be printed, please
press the green key.
•If you want to re-print any other transaction of the
current batch:
1. Press the yellow key in order to delete the
digits of the last transaction
2. Enter the last 3 –digit of RRN code of the
transaction you wish to reprint
3. Press the green key.
Menu
2
The selected transaction is
printed.
Print
Available only for transactions included in the current Batch.

15
ENTER PIN AND
PRESS
(IF REQUESTED)
ENTER MID AND
PRESS
(IF REQUESTED)
ENTER MID AND
PRESS
(IF REQUESTED)
ENTER PIN AND
PRESS
(IF REQUESTED)
Short Transaction Guide - Nexi Traditional POS Ingenico Desk 2600 [1/2]
PURCHASE
CLOSE BATCH
VOID (CANCEL)
ONLY FOR
TRANSACTIONS IN
THE CURRENT BATCH
INSTALLMENTS
UPON AVAILABILITY
TRANSACTION TYPE TRANSACTION FLOW
PRESS THE
AND SELECT
“PURCHASE”
15
TAP THE CARD
OR INSERT IT IN THE
CARD READER
3ENTER PIN AND
PRESS
(IF REQUESTED)
4
2ENTER THE
AMOUNT AND
PRESS
4PRESS , ENTER THE
NUMBER OF INSTALLMENTS &
PRESS .
NO INSTALLMENTS: PRESS
REFUND
ONLY FOR
TRANSACTIONS IN
CLOSED BATCHES
PRESS THE
AND SELECT
“PURCHASE”
1ENTER PIN AND
PRESS
(IF REQUESTED)
56
TIPS
UPON AVAILABILITY
ENTER THE TIP AMOUNT
AND PRESS
NO TIP: PRESS
PRESS THE
AND SELECT
“PURCHASE”
12ENTER THE
AMOUNT AND
PRESS
356
4
IF INSTALLMENTS ARE
SUPPORTED FOR YOUR
COMPANY, THE RELEVANT
MENU WILL FOLLOW.
ENTER THE
TRANSACTION
RRN NUMBER
AND PRESS
PRESS THE
AND SELECT
“VOID”
12ENTER THE
AMOUNT AND
PRESS
356
TAP THE CARD OF
THE INITIAL TRANSACTION,
OR INSERT IT IN THE
CARD READER
47
PRESS THE
AND SELECT
“REFUND”
12ENTER THE
AMOUNT AND
PRESS
345
SELECT
“ANALYTICAL” OR
“BRIEF” AND PRESS
PRESS THE
AND SELECT
“BATCH/MERCHANT”
1BATCH CLOSES & RECEIPT
IS PRINTED (ANALYTICAL/
BRIEF AS PER STEP 3)
2SELECT “SENDING
BATCH” AND
PRESS
34IF THE RECEIPT IS NOT PRINTED,
PLEASE FOLLOW “CALENDAR”
INSTRUCTIONS
ENTER THE
AMOUNT AND
PRESS
2TAP THE CARD
OR INSERT IT IN THE
CARD READER
3MERCHANT RECEIPT
IS PRINTED.
PRESS FOR
CUSTOMER RECEIPT.
MERCHANT RECEIPT IS PRINTED.
PRESS FOR CUSTOMER
RECEIPT.
MERCHANT RECEIPT
IS PRINTED.
PRESS FOR
CUSTOMER RECEIPT.
TAP THE CARD
OR INSERT IT IN THE
CARD READER
ENTER PIN AND
PRESS
(IF REQUESTED)
MERCHANT RECEIPT
IS PRINTED.
PRESS FOR
CUSTOMER RECEIPT.
6MERCHANT RECEIPT
IS PRINTED.
PRESS FOR
CUSTOMER RECEIPT.
210 62 44 300
TAP THE CARD OF
THE INITIAL TRANSACTION,
OR INSERT IT IN THE
CARD READER

16
ENTER PIN
AND PRESS
(IF REQUESTED)
PRE-AUTHORIZATION
COMPLETION
ONLY FOR PREAUTHORIZED
TRANSACTIONS
PRE-AUTHORIZATION
UPON AVAILABILITY
CALENDARS
TRANSACTION
REPRINT
(CURENT BATCH
TRANSACTIONS ONLY)
PRESS THE ,
SELECT
“PREAUTHORIZATION”
AND PRESS
1 2 SELECT “NEW
PREAUTHORIZATION”
AND PRESS
3ENTER PIN AND
PRESS
(IF REQUESTED)
56RECEIPT IS PRINTED
(WITH RRN AND
AUTHIRIZATION CODE)
ENTER THE
AMOUNT AND
PRESS
INSERT CARD IN
THE CARD
READER
4
PRESS THE
SELECT “PRE-
AUTHORIZATION”
AND PRESS
12SELECT
“PREAUTHORIZATION
COMPLETION”
AND PRESS
6
5ENTER RRN &
AUTHIRIZATION
CODE
AND PRESS
47ENTER MID AND
PRESS
(IF REQUESTED)
8
PRESS THE
SELECT
“BATCH/MERCHANT”
AND PRESS
12SELECT
“CALENDARS”
AND PRESS
3SELECT “CURRENT
BATCH” OR
“PREVIOUS BATCH”
AND PRESS
45
PRESS THE LEFT
ΚΕΥ
1 2 WRITE THE 3LAST DIGITS OF THE
RRN NUMBER OF THE
TRANSACTION YOU WANT TO
REPRINT AND PRESS
3THE REQUESTED
TRANSACTION IS
REPRINTED
SELECT
“ANALYTICAL” OR
“BRIEF” AND
PRESS
INSERT
CARD IN THE
CARD
READER
3ENTER THE
AMOUNT AND
PRESS
MERCHANT RECEIPT
IS PRINTED.
PRESS FOR
CUSTOMER
RECEIPT.
RECEIPT IS PRINTED
(ANALYTICAL/ BRIEF
AS PER STEP 3)
TRANSACTION TYPE TRANSACTION FLOW
Short Transaction Guide - Nexi Traditional POS Ingenico Desk 2600 [2/2]
210 62 44 300