iPECS LIP-8012D User manual

Users Guide
LIP
-
8012D

LIP-7016D/7024D User Guide
i
TABLE OF CONTENTS
1. INTRODUCTION............................................................................................1
1.1 General..............................................................................................1
1.2 Feature Information...........................................................................1
1.3 Feature Groupings ............................................................................1
1.4 iPECS LIP-8012D Phone Description...............................................2
1.5 LCD Operation ..................................................................................5
1.6 Using the Speakerphone...................................................................5
1.7 Using a Bluetooth Wireless Headset.................................................6
1.8 Using Serial DSS...............................................................................8
2. RECEIVING CALLS .......................................................................................9
2.1 Answering a Call While Idle ..............................................................9
2.2 Responding to a Call While Busy....................................................10
2.3 Using Answering Machine Emulation (AME)..................................10
2.4 Differential Ring Signals..................................................................11
2.5 Answering Calls at Night.................................................................12
2.6 Answering Calls to Other Stations ..................................................12
2.7 Using Do-Not-Disturb (DND) to Block Incoming Calls....................12
2.8 Forwarding Calls .............................................................................13
2.8.1 Forwarding calls to another Station or Voice Mail ................13
2.8.2 Forwarding calls to an external number................................14
2.8.3 Forwarding callers to a Text Message..................................16
3. PLACING A CALL .......................................................................................17
3.1 Internal Calls ...................................................................................17
3.1.1 Placing Intercom calls...........................................................17
3.1.2 Using Camp-On when calling a busy station........................17
3.1.3 Leaving a Message Wait.......................................................18
3.2 External Calls..................................................................................18
3.2.1 Placing external CO/VoIP calls.............................................18
3.2.2 Waiting for the next available CO/IP line ..............................19
3.2.3 Account Codes: Tracking External calls for billing................19
3.2.4 Disable dialing from your phone ...........................................20
3.2.5 Temporarily override dialing restrictions at a phone.............20
3.3 Using Directory................................................................................21
3.3.1 Using Last Number Redial (LNR) .........................................21
3.3.2 Using and Entering Save Number Dial.................................21
3.3.3 Using System Speed Dial Numbers .....................................21
3.3.4 Using and Entering Station Speed Dial Numbers.................22
3.3.5 Using Dial by Name and Entering your Name......................23
3.3.6 ACNR: To retry a busy external number until answered ......24

LIP-7016D/7024D User Guide
ii
4. TRANSFER, CONFERENCE & OTHER CALL HANDLING.................................25
4.1 Call Transfer: Sending a call to a different destination ...................25
4.2 Call Hold: Placing a call in a waiting state ......................................25
4.3 Broker Call: Switching between two calls........................................26
4.4 Joining Multiple People in a Conference.........................................26
4.4.1 Setting up a Conference Room.............................................27
4.5 Call Park: Placing a call on Hold to Page........................................27
4.6 Two-Way Record: Recording a call.................................................28
5. GET YOUR MESSAGES & SEND SMS.........................................................29
5.1 Responding to a Station Message Waiting Indication.....................29
5.2 Getting Voice Mail Messages..........................................................30
5.3 Sending and Receiving Short Text Messages................................31
6. REMOTE SYSTEM ACCESS.........................................................................33
6.1 Direct Inward System Access (DISA)..............................................33
6.2 Mobile Phone Extension .................................................................33
7. USING THE DISPLAY MENU ........................................................................35
7.1 PHONE SETTING...........................................................................35
7.2 Conference room pgm.....................................................................36
7.3 ICM SMS.........................................................................................37
7.4 Network config.................................................................................37
7.5 Attendant menu...............................................................................38
8. MISCELLANEOUS FEATURES......................................................................40
8.1 Background Music and Music on Hold............................................41
8.2 Using Internal, External and Meet-Me Paging ................................41
8.3 Push-To-Talk (PTT) Page...............................................................42
8.4 Wake-Up Alarm...............................................................................42
8.5 Alarm/Door Bell...............................................................................43
8.6 Power Fail Transfer.........................................................................43
8.7 System Voice Memo .......................................................................44
8.8 Hot Desk..........................................................................................45
8.9 Call log ............................................................................................46
8.10Contrast...........................................................................................47
9. WORKING WITH PBX, CENTREX & ISDN FEATURES ...................................48
9.1 Access PBX or Centrex features.....................................................48
9.2 Access the ISDN Network...............................................................48
9.2.1 Using the Keypad facility to access ISDN features...............48
9.2.2 Using ISDN Supplementary Services...................................49
9.2.3 Activating ISDN Caller ID Restriction....................................49
10. SETTING FEATURES & FLEX BUTTONS .......................................................50
10.1Entering Station Program Data .......................................................50
10.2Assigning Features to Flex Buttons ................................................50

LIP-7016D/7024D User Guide
iii
11. APPENDIX A FLEXIBLE NUMBERING PLAN.................................................51
12. APPENDIX B USER PROGRAM CODES .......................................................54

LIP-7016D/7024D User Guide
1
1. Introduction
1.1 General
Your telephone is connected to an advanced-technology, highly-
versatile, fully-featured telecom system designed to make office
communications easy and productive. Employing state-of-the-art Voice
over Internet Protocol (VoIP) technology, voice and data converge on a
single IP packet network. Because each iPECS Phone is an IP
appliance, it can be moved easily throughout the office LAN and
maintain normal operation.
1.2 Feature Information
We have taken every effort to make this user guide simple and
straightforward. The guide starts with the simpler operations of the
iPECS Phone Speakerphone, moves on to receiving and placing calls,
and then to more advanced features. Each section includes a brief and
basic description of each feature and step-by-step operations.
The operations shown in this guide use the system’s base default
Numbering Plan. Your Numbering Plan may be different. Some
features may not be available for you to access or may be subject to
certain limitations based on the set-up of the system.
Under certain operation conditions this equipment cannot be relied upon
to make emergency calls. Alternative arrangements should be made for
access to the emergency services.
1.3 Feature Groupings
Every effort has been taken to divide the features into a logical and
consistent sequence so that features can be quickly located.
Features have been divided into groups, Receiving Calls,Placing Calls
etc. Within each group, features are arranged according to the difficulty
of operation and frequency of use.