Kramer VIA Collage User manual

USER MANUAL
MODEL:
VIA Collage
4K Wireless Presentation & Collaboration Solution
(For Firmware Version 2.2)
P/N: 2900-300475 Rev 8 www.kramerAV.com

VIA Collage – Contents
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Contents
1Introduction 1
1.1 Getting Started 1
1.2 Overview 3
2Defining VIA Collage 6
3Connecting VIA Collage 7
3.1 Connecting VIA Collage to a Display 8
4Setting Up VIA Collage 10
4.1 Running the Kramer VIA App 10
4.2 Logging in to VIA Collage 13
4.3 Mirroring Using iOS/OS X Airplay Service 20
4.4 Mirroring Android Devices Using Kramer VIA 22
5VIA Collage Functions 24
5.1 Gateway Dashboard 25
5.2 User Dashboard 26
5.3 Taskbar Menu 29
6Using VIA Collage 30
6.1 VIA Collage User Dashboard 30
6.2 Collaborating 31
6.3 Enabling Control 37
6.4 Chatting with Participants 38
6.5 Transferring Files 39
6.6 Handling Multimedia 40
6.7 View Main Display 46
6.8 Managing Cloud Files 48
6.9 Using the Whiteboard Feature 49
6.10 Screen Share 53
6.11 Showing Content from a Third Party Device 54
6.12 Recording a Meeting 54
6.13 Streaming a Meeting Session 57
6.14 Conducting a Poll 63
6.15 Picture-in-Picture 68
6.16 Calling with Skype / Skype for Meeting (if installed) 68
6.17 Using GoToMeeting (if installed) 68
6.18 Using WebEx (if installed) 69
6.19 Using the Web Browser 69
6.20 Uploading to a Third Party Cloud App 69
7Configuring VIA Collage 71
7.1 Configuring Settings from the Kramer VIA App 71
7.2 Configuring Settings Using the Embedded Web Pages 79
8Technical Specifications 137
9VIA Collage Upgrade Procedure 138
9.1 Downloading the Upgrade File 138
9.2 Upgrading your VIA Collage 138
9.3 Verifying a Correct Installation 138
9.4 Updating your Computer Client Applications (Windows and MAC) 138
9.5 Updating the Mobile Applications 139

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VIA Collage – Contents
Figures
Figure 1: VIA Collage 4K Wireless Presentation & Collaboration Solution 6
Figure 2: Connecting the VIA Collage 4K Wireless Presentation & Collaboration Solution 8
Figure 3: VIA Embedded Web pages Welcome Screen 10
Figure 4: Kramer VIA Login Window 13
Figure 5: VIA Home Screen 14
Figure 6: VIA Home Screen with QR Code Icon 15
Figure 7: Room List Manager Window 18
Figure 8: Plain Text Room List File 19
Figure 9: Rename Room Text Box 19
Figure 10: iPhone Control Center 21
Figure 11: Apple AirPlay Toggle 22
Figure 12: Presenting (Mirroring) Confirmation Message 23
Figure 13: VIA Collage Gateway Dashboard Features 25
Figure 14: VIA Collage User Dashboard Features 26
Figure 15: Example of Mobile Drawer Features Layout 28
Figure 16: Kramer VIA Taskbar Menu 29
Figure 17: VIA Dashboard Participants Tab 30
Figure 18: Stop Collaboration in the Dashboard Features 32
Figure 19: Floating Stop Collaboration Icon 32
Figure 20: Collaboration Cursor on the Main Display 33
Figure 21: Virtual Touchpad 34
Figure 22: Enable Control 37
Figure 23: Chat Window 38
Figure 24: Admin File Sharing 39
Figure 25: User File Sharing 39
Figure 26: VLC Media Menu 41
Figure 27: Open Media Window 42
Figure 28: Stream Output/Source Window 42
Figure 29: Stream Output/Destination Setup Window 43
Figure 30: Stream Output/Destination Setup RTSP Tab 43
Figure 31: Stream Output/ Transcoding Options Window 44
Figure 32: Stream Output/Option Setup Window 44
Figure 33: View Main Display Window on a Laptop 47
Figure 34: Shared Files on the Cloud 49
Figure 35: Whiteboard Toolbar 50
Figure 36: Wide Desktop 51
Figure 37: Multiple Screens 51
Figure 38: Screen Sharing 53
Figure 39: Showing a Third-Party Screen 54
Figure 40: Record in Features Tab 55
Figure 41: Record Screen 55
Figure 42: Recording Screen 56
Figure 43: VIA Settings > Recording & Streaming Tab 58
Figure 44: Manage Poll Login Screen 63
Figure 45: Poll List Screen 64
Figure 46: ePolling Publish Results Window on Participant’s Screen 65
Figure 47: ePolling Show Live Results on Main Display 65
Figure 48: Poll Start Participant Message 66
Figure 49: Poll icon in the Dashboard Features Tab 67
Figure 50: Poll Question Window 67
Figure 51: VIA Settings Login Window 71

VIA Collage – Contents
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Figure 52: VIA Settings Window –LAN Settings Tab 72
Figure 53: System Control Screen 73
Figure 54: Third Party Apps Screen 74
Figure 55: Setting Application Name 75
Figure 56: Client Preferences Screen 78
Figure 57: VIA Web pages –Administrator Login Page 79
Figure 58: VIA Web pages –Home Page > System Information 80
Figure 59: VIA Web pages –Add User Tab 81
Figure 60: VIA Management - Network Settings 83
Figure 61: VIA Web pages –Change Password Tab 84
Figure 62: VIA Web pages –User List Tab 85
Figure 63: VIA Web pages –Edit User Tab 85
Figure 64: VIA Web pages –VIA Site Management Tab 89
Figure 65: VIA Management > Wallpaper Tab 90
Figure 66: VIA Settings > System & IOS Settings 91
Figure 67: VIA Settings > Display Settings 94
Figure 68: VIA Web pages –Customize Gateway Screen 97
Figure 69: VIA Settings > Power Settings 99
Figure 70: VIA Settings > Date & Time Settings 100
Figure 71: VIA Settings > Advanced Settings 101
Figure 72: VIA Settings > Recording & Streaming Tab 102
Figure 73: VIA Management –Moderator Mode Tab 103
Figure 74: VIA Dashboard Participants Tab with Basic Moderator Mode Activated 104
Figure 75: Login Screen When Database Based Moderator Mode is Active 105
Figure 76: Moderator’s Dashboard with Chat Enable/Disable Checkbox 110
Figure 77: Participant’s Screen with Presentation Request Confirmation Message 111
Figure 78: VIA Management –Gateway Features 112
Figure 79: VIA Management –Client Features 113
Figure 80: VIA Management –Client Features (Mobile) 114
Figure 81: Recording List Tab 115
Figure 82: Edit Recording Screen 115
Figure 83: VIA Settings > ePolling Tab 116
Figure 84: ePolling > Add Category Tab 117
Figure 85: ePolling > Add Poll Tab 118
Figure 86: ePolling > Poll List Tab 119
Figure 87: ePolling > Upload CSV file box 119
Figure 88: ePolling > Category List Tab 120
Figure 89: ePolling > Categorize Polls screen 121
Figure 90: ePolling > Decategorize Polls screen 122
Figure 91: Digital Signage > Upload Media File tab 124
Figure 92: Digital Signage Create URL Window 124
Figure 93: Digital Signage Scroll Text Editor Window 125
Figure 94: Digital Signage Upload Media File Browser 126
Figure 95: Digital Signage > Template Manager Subtab 127
Figure 96: Digital Signage Template Preview Window 128
Figure 97: Digital Signage Template Builder Screen 128
Figure 98: Digital Signage Template Builder Screen –New Frame 129
Figure 99: Digital Signage > Schedule Playlist Tab 130
Figure 100: Digital Signage > Schedule Playlist WHEN to Play Tab 131
Figure 101: Digital Signage > Schedule Playlist WHAT to Play Tab 132
Figure 102: WHAT to Play Tab 133
Figure 103: Set Running Time for Web page 134
Figure 104: Scheduled Campaign displayed in the Schedule Playlist Tab 134
Figure 105: Utilities –Webadmin Activity Log 135

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VIA Collage – Contents
Figure 106: Utilities - Update Firmware 135
Figure 107: Utilities –Maintenance 136

VIA Collage - Introduction
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1 Introduction
Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been
providing a world of unique, creative, and affordable solutions to the vast range of
problems that confront video, audio, presentation, and broadcasting professionals
on a daily basis. In recent years, we have redesigned and upgraded most of our
line, making the best even better!
Our 1,000-plus different models now appear in 14 groups that are clearly defined by
function: GROUP 1: Distribution Amplifiers; GROUP 2: Switchers and Routers;
GROUP 3: Control Systems; GROUP 4: Format/Standards Converters; GROUP 5:
Range Extenders and Repeaters; GROUP 6: Specialty AV Products; GROUP 7:
Scan Converters and Scalers; GROUP 8: Cables and Connectors; GROUP 9:
Room Connectivity; GROUP 10: Accessories and Rack Adapters; GROUP 11:
Sierra Video Products; GROUP 12: Digital Signage; GROUP 13: Audio; and
GROUP 14: Collaboration.
1.1 Getting Started
We recommend that you:
Unpack the equipment carefully and save the original box and packaging
materials for possible future shipment
Review the contents of this user manual
Go to www.kramerav.com/downloads to check for up-to-date user
manuals, application programs, and to check if firmware upgrades are
available (where appropriate).
1.1.1 Achieving the Best Performance
To achieve the best performance:
Use only good quality connection cables (we recommend Kramer high-
performance, high-resolution cables) to avoid interference, deterioration in
signal quality due to poor matching, and elevated noise levels (often
associated with low quality cables)
Do not secure the cables in tight bundles or roll the slack into tight coils

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VIA Collage - Introduction
Avoid interference from neighbouring electrical appliances that may adversely
influence signal quality
Position your VIA Collage away from moisture, excessive sunlight and dust
This equipment is to be used only inside a building. It may only be
connected to other equipment that is installed inside a building.
1.1.2 Safety Instructions
Caution:
There are no operator serviceable parts inside the unit
Warning:
Use only the Kramer Electronics power supply that is
provided with the unit
Warning:
Disconnect the power and unplug the unit from the wall
before installing
1.1.3 Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims
to reduce the amount of WEEE sent for disposal to landfill or incineration by
requiring it to be collected and recycled. To comply with the WEEE Directive,
Kramer Electronics has made arrangements with the European Advanced
Recycling Network (EARN) and covers any costs of treatment, recycling and
recovery of waste Kramer Electronics branded equipment on arrival at the EARN
facility. For details of Kramer’s recycling arrangements in your particular country go
to our recycling pages at www.kramerav.com/support/recycling/.

VIA Collage - Introduction
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1.2 Overview
Welcome to VIA Collage!
VIA Collage is Kramer’s unique, 4K Wireless Presentation & Collaboration
Solution. It converts any display at any location into an interactive meeting point,
and it works with a wide range of presentation devices from desktop and notebook
computers to tablets and smartphones.
Each participant in a VIA Collage session can quickly view, edit, annotate,
comment, and share content with other participants. Participants can share their
ideas through the primary screen, or break off with others into smaller groups
during a meeting.
The VIA Collage integrates seamlessly with any organization’s current IT
infrastructure, converting any projector or screen into a networked device that users
can share and view on their current devices. Every local connection to VIA Collage
is wireless, free of dongles, cables, and other compatibility peripherals.
Key features of VIA Collage:
Login using conventional Wi-Fi or LAN connections, no dongle needed
Provides true HD 1080p/60 video streaming
Supports Windows laptops, MAC® and Chromebooks, as well as iOS,
Android and Windows mobile operating systems
Compatible with all common Web browsers
Wireless connection for up to 254 devices using a compatible external
wireless network
Up to 12 participant screens can be displayed simultaneously on dual
screens (six on each screen)
Supports popular third-party conferencing programs
Touchscreen compatible with whiteboard and full annotation controls

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VIA Collage - Introduction
1.2.1 Applications & Features
Present, share, chat, send and receive files, hold sidebar conversations, annotate,
edit, and save copies of all your work, just as you would with a whiteboard or flip
chart…except that you can do it all from your notebook computer, tablet, and
smartphone.
Here are a few of the things you can do with VIA Collage:
Up to six different participant screens can be shown at the same time. VIA Collage
automatically sizes each screen to the maximum available resolution, displaying
tiles for two or more screens. Finished sharing? Tap Stop presenting to disconnect.
Chat and Share a file: Need to ask a meeting participant a question? Click their
screen name and send them a text message with complete privacy. Windows and
Mac PC users can also share files between themselves or the main presenter, all at
the click of a mouse.
Control a participant’s computer: Need to access files or play back a presentation
from a participant’s PC? Simply click Enable Control on the PC, and its cursor can
be controlled remotely to launch programs and play media.
Multimedia: Sometimes it is just easier to explain your ideas with a video. Simply
click the Multimedia tab on your device’s screen and you can load and display
JPEG images (all operating systems) and play MP4 videos (Windows and Mac PCs
and iOS devices only). You can also display and share PDFs from any logged-in
device. VIA Collage features a 10Mbps maximum video bitrate for 30fps or 60fps
videos and handles video files of up to 8GB.
Are you using an iOS device with no VIA application? Just mirror your device’s
screen to the main display by activating the Airplay service of your device. Are you
an Android user? Use the VIA App to start mirroring your device and its content!
For a complete, updated list of available features go to:
www.true-collaboration.com/products.html#

VIA Collage - Introduction
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1.2.2 Supported Devices
The following user devices are supported by the VIA Collage 4K Wireless
Presentation & Collaboration Solution:
Windows 7/8/10® (32-bit/64-bit) computer
Macintosh® computer, using OSX 10.8.x or newer
Chromebook
iPad/iPhone® tablet/smartphone (iPad 2 or later, iOS 9 or later)
Note: When using the Airplay service, no Kramer VIA application is needed. However,
we recommend using iOS10 or Sierra OS X for a better experience.
Android® OS 5.x tablet/smartphone
Note: For using the Android mirroring feature, a device equipped with Android 5.1
minimum is required.
Windows® phone

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VIA Collage - Defining VIA Collage
2 Defining VIA Collage
This section defines VIA Collage.
Figure 1: VIA Collage 4K Wireless Presentation & Collaboration Solution
#
Feature
Function
1
Power Button
For turning the machine on and off. Button lights
when the unit is turned on.
2
USB Connector
Connect to a computer for upgrading firmware or
connect to a USB device.
3
RS-232 Connector
Not in use.
4
VIDEO IN HDMI-IN Connector
Connect to an HDMI source.
5
AV –IN RS-232 Connector
Not in use.
6
DC IN 19V Connector
Connect to the 19V DC power supply/
7
iAMT RJ-45 Connector
Not in use.
8
LAN RJ-45 Connector
Connect to a wireless router.
9
DISPLAY OUT DP Connector
Connect to a DisplayPort display.
10
DISPLAY OUT HDMI Connector
Connect to an HDMI display.
11
USB 3.0 Connectors
Connect to up to four USB devices.
12
AUDIO LINE OUT 3.5mm Mini
Jack
Connect to an unbalanced stereo audio acceptor.
13
AUDIO MIC IN 3.5mm Mini Jack
Connect to a microphone.
14
Lock Opening
Attach to a security locking cable.

VIA Collage - Connecting VIA Collage
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3 Connecting VIA Collage
Always switch off the power to each device before connecting it to your
VIA Collage. After connecting VIA Collage, connect its power and then
switch on the power to each device.
To connect the VIA Collage as illustrated in the example in Figure 2 you need:
A VIA Collage unit
A display (projector, monitor, or screen)
NOTE: A touchscreen display is best for annotation
A Local Area Network (LAN) cable for connection to your network
Note: For wireless network connectivity, use a commercial wireless router
For a list of supported devices, see section 1.2.2.
These optional add-ons can enhance your VIA Collage system:
A USB or HDMI camera for distant participants connecting through Lync®,
Skype®, GoToMeeting®, WebEx®
A conferencing speakerphone for remote communication as well as audio
playback of content being shared on the display
A Kramer DIP−30, 4K UHD automatic switcher for HDMI, VGA, Ethernet,
data and unbalanced audio signals can also be used to expand the number
of local video sources through the VIA Collage HDMI input.
i

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VIA Collage - Connecting VIA Collage
Figure 2: Connecting the VIA Collage 4K Wireless Presentation & Collaboration Solution
3.1 Connecting VIA Collage to a Display
VIA Collage is equipped with dual display output connections.
The HDMI connection can be used with any compatible projection or direct-
view display, such as an LCD monitor. This connection carries embedded
audio, and can also be routed and switched just like any other HDMI
connection
The DisplayPort connection can be used with compatible projection or
direct-view displays. Unlike the HDMI port, the DisplayPort jack does not
carry embedded audio and requires a separate audio connection
VIA Collage’s internal video card reads the Extended Display Identification Data
(EDID) for any connected display and sets the optimum display resolution and
image refresh rate automatically through the HDMI and DisplayPort jacks.

VIA Collage - Connecting VIA Collage
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For full functionality, VIA Collage must be connected to a local area network (LAN).
You must assign an IP address to the VIA Collage.
NOTE: To allow participation in a collaborative session (send and receive content),
connect the VIA Collage hub and all participant devices (PCs/ MACs/
smartphones/tablets) to the same network (LAN - wired/wireless).
The VIA Collage hub receives user’s display/screen information and multimedia
files from their device (laptop/tablet/smartphone) and sends them to the
collaboration display (the display connected directly to VIA Collage hub unit).

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VIA Collage - Setting Up VIA Collage
4 Setting Up VIA Collage
4.1 Running the Kramer VIA App
Your device should run the Kramer VIA app to enable you to present on the display
using VIA Collage.
4.1.1 Running the Kramer VIA App for PC and Mac
To run Kramer VIA, for PC and Mac computers:
1. Open your Web browser and enter the IP address for your VIA Collage unit.
Your Web browser recognizes your operating system (MAC/Windows) and
directs you to the correct client software.
The VIA embedded web page Welcome screen appears.
Figure 3: VIA Embedded Web pages Welcome Screen
2. Click one of the following two options:
Run VIA –runs Kramer VIA virtually, without installing it on your computer.
Once downloaded, locate the file on your computer (under “Downloads”)
and click it to launch. The VIA Collage login screen appears.
Install VIA –installs Kramer VIA on your computer. After the .exe file is
downloaded to your computer, a confirmation message appears. Click Yes
and follow the Setup instructions.
The Kramer VIA app is saved to the KRAMER folder on your C: drive and a
desktop shortcut is created for easy access.