Kramer VIA CONNECT PRO User manual

P/N: 2900-300419 Rev 8 www.kramerAV.com
USER MANUAL
MODEL:
VIA Connect PRO
Wireless Presentation and Collaboration
Solution
(For Firmware Version 2.4)

Kramer Electronics Ltd.
VIA Connect PRO –Contents
i
Contents
Introduction 1
Getting Started 1
Overview 2
Defining VIA Connect PRO Wireless Presentation and Collaboration Solution 4
For Installer: Installing in a Rack 5
For Installer: Connecting VIA Connect PRO 6
Connecting Main Display 7
For Web Administrator: Configuring Settings –Embedded Web Pages 8
Logging in to Embedded Web Pages 9
Configuring VIA Gateway Settings 10
Managing Network Settings 21
Managing User Access 23
Managing VIA Features 30
Customizing Main Display Look and Feel 39
Maintaining Your VIA Unit 46
Configuring Digital Signage 51
For Web Administrator: Configuring Settings –Gateway Dashboard 61
Logging in to Gateway Dashboard Settings 61
Changing LAN Settings 62
Accessing System Controls 63
For User: Running Kramer VIA App 64
Running the Kramer VIA App for PC and Mac 64
Running the Kramer VIA App for Tablets & Smartphones and for Chromebooks/Chrome Web Browser 65
Running the Kramer VIA App Using an Installation File 65
For User: Participating in a VIA Meeting 66
Logging In to a VIA Meeting 66
Mirroring Your Device Screen 71
Collaborating on Main Display 77
Streaming Video 84
Communicating with Participants 91
Mirroring Main Display on Your Device 97
Managing Room Names 99
Advanced Meeting Functions 101
Technical Specifications 108

Kramer Electronics Ltd.
VIA Connect PRO –Introduction
1
Introduction
Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world
of unique, creative, and affordable solutions to the vast range of problems that confront the
video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we
have redesigned and upgraded most of our line, making the best even better!
Our 20,000-plus different models now appear in 15 groups that are clearly defined by
function: GROUP 1: Distribution Amplifiers; GROUP 2: Switchers and Routers; GROUP 3:
Control Systems; GROUP 4: Format & Standards Converters; GROUP 5: Range Extenders &
Repeaters; GROUP 6: Specialty AV Products; GROUP 7: Scalers; GROUP 8: Cables and
Connectors; GROUP 9: Room Connectivity; GROUP 10: Mounting and Rack Adapters;
GROUP 11: Sierra Video; GROUP 12: Digital Signage; GROUP 13: Audio; GROUP 14:
Collaboration; and GROUP 15: KM & KVM Switches.
Getting Started
We recommend that you:
•Unpack the equipment carefully and save the original box and packaging materials for
possible future shipment.
•Review the contents of this user manual.
Go to www.kramerav.com/downloads/VIA Connect PRO to check for up-to-date user
manuals, application programs, and to check if firmware upgrades are available (where
appropriate).
Achieving the Best Performance
•Use only good quality connection cables (we recommend Kramer high-performance,
high-resolution cables) to avoid interference, deterioration in signal quality due to poor
matching, and elevated noise levels (often associated with low quality cables).
•Do not secure the cables in tight bundles or roll the slack into tight coils.
•Avoid interference from neighboring electrical appliances that may adversely influence
signal quality.
•Position your Kramer VIA Connect PRO away from moisture, excessive sunlight and
dust.
This equipment is to be used only inside a building. It may only be connected to other
equipment that is installed inside a building.

Kramer Electronics Ltd.
VIA Connect PRO –Introduction
2
Safety Instructions
Caution: There are no operator serviceable parts inside the unit
Warning: Use only the Kramer Electronics power supply that is provided with the unit
Warning: Disconnect the power and unplug the unit from the wall before installing
Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce
the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected
and recycled. To comply with the WEEE Directive, Kramer Electronics has made
arrangements with the European Advanced Recycling Network (EARN) and will cover any
costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on
arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular
country go to our recycling pages at www.kramerav.com/support/recycling.
Overview
Congratulations on purchasing your Kramer VIA Connect PRO Wireless Presentation and
Collaboration Solution. VIA Connect PRO is a wireless collaboration and presentation
solution that makes sharing and presenting in meetings easier. With any laptop or mobile
device, users can view, edit and comment on documents in real time, share files and chat with
individuals or multiple participants simultaneously. The solution can show up to four screens
on the main display. From any laptop or mobile device, students, teachers or any in-room
meeting participant can view the main display, edit documents together in real time, share any
size file, turn the main display into a digital whiteboard, and more. The solution features iOS
mirroring for MacBook, iPad, iPhone, and Android mirroring (Lollipop OS 5. 0 or newer).
VIA Connect PRO is ideal for huddle rooms, offering the best price-performance in the
market.
Key Features
•60fps Streaming Multimedia –Share HD wireless video streaming (using the VIA app
Multimedia feature).
•Wireless Connection for up to 254 Devices –Utilizing Compatible External Wireless
Network.
•iOS and Android Mirroring.
•Wireless Device Connectivity –No dongle needed.
•DHCP Support.
•Graphic Output Formats –Outputs to either an HDMI or Mini DisplayPort display.
Note: Does not support graphic output to both the HDMI and Mini Display Port
simultaneously.
•Cloud–Based File Sharing –Drag and drop files to the internal VIA cloud storage
(30GB).

Kramer Electronics Ltd.
VIA Connect PRO –Introduction
3
•Whiteboard Support.
•Control –Give a participant control over a presenter’s PC for true collaboration.
•Chat –Send an instant message to another user.
•iCloud, OneDrive, Google Drive and Dropbox Integration.
•Seamless Integration with VIA Site Management (VSM) Software & the VIA Pad.
•Multilingual Support –Experience VIA in your language.
Typical Applications
VIA Connect PRO is ideal for the following typical applications:
•Boardrooms
•Conference rooms
•Presentation rooms
•Collaboration areas
•Classrooms and training rooms
Supported Devices
The following user devices are supported by the VIA Connect PRO Wireless Presentation
and Collaboration Solution:
•Windows 7/8/10® (32-bit/64-bit) computer
•Macintosh® computer, using OSX 10. 8. x or newer
•Chromebook
•iPad/iPhone® tablet/smartphone (iPad 2 or later, iOS 9 or later)
When using the Airplay service, no Kramer VIA application is needed. However, we
recommend using iOS11 or Sierra OS X for a better experience.
•Android® OS 5. x tablet/smartphone
The minimum system requirement for using the Kramer VIA mirroring feature for
an Android device is Android 5. 1.