Kramer VIA CONNECT PRO User manual

P/N: 2900-301064 Rev 2 www.kramerAV.com
USER MANUAL
MODEL:
VIA Connect PRO, VIA Connect PLUS
Presentation & Collaboration Solution
(For Firmware Version 2.6)

Kramer Electronics Ltd.
VIA Connect PRO –Contents
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Contents
Introduction 1
Getting Started 1
Overview 2
Supported Devices 3
Defining VIA Connect PRO Presentation & Collaboration Solution 4
For Installer: Mounting VIA Connect PRO 6
For Installer: Connecting VIA Connect PRO 7
Connecting Device 7
Connecting Main Display 9
For Web Administrator: Configuring Settings –Embedded Web Pages 10
Logging in to Embedded Web Pages 11
Configuring VIA Gateway Settings 12
Managing Network Settings 22
Managing User Access 25
Managing VIA Features 32
Customizing Main Display Look and Feel 44
Maintaining Your VIA Unit 52
Configuring Digital Signage 57
For Web Administrator: Configuring Settings –Gateway Dashboard 71
Logging in to Gateway Dashboard Settings 71
Changing LAN Settings 72
Accessing System Controls 73
For User: Running Kramer VIA App 74
Running Kramer VIA App for PC and Mac 74
Running Kramer VIA App for Tablets & Smartphones 75
Running Kramer VIA App from a Web Browser 75
Running Kramer VIA App Using an Installation File 77
For User: Participating in a VIA Meeting 78
Joining a VIA Meeting 78
Mirroring Your Device Screen 85
Collaborating on Main Display 92
Streaming Video 101
Communicating with Participants 108
Mirroring Main Display on Your Device 116
Advanced Meeting Functions 117
Technical Specifications 127

Kramer Electronics Ltd.
VIA Connect PRO –Introduction
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Introduction
Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world
of unique, creative, and affordable solutions to the vast range of problems that confront the
video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we
have redesigned and upgraded most of our line, making the best even better!
Getting Started
Congratulations on purchasing your Kramer VIA Connect PRO, VIA Connect PLUS
Presentation & Collaboration Solution.
Unless otherwise noted, when VIA Connect PRO is mentioned it refers to both VIA Connect
PRO and VIA Connect PLUS.
We recommend that you:
•Unpack the equipment carefully and save the original box and packaging materials for
possible future shipment.
•Review the contents of this user manual.
Go to www.kramerav.com/downloads/VIA Connect PLUS to check for up-to-date user
manuals, application programs, and to check if firmware upgrades are available (where
appropriate).
Achieving Best Performance
•Use only good quality connection cables (we recommend Kramer high-performance,
high-resolution cables) to avoid interference, deterioration in signal quality due to poor
matching, and elevated noise levels (often associated with low quality cables).
•Do not secure the cables in tight bundles or roll the slack into tight coils.
•Avoid interference from neighboring electrical appliances that may adversely influence
signal quality.
•Position your Kramer VIA Connect PRO away from moisture, excessive sunlight and
dust.
This equipment is to be used only inside a building. It may only be connected to other
equipment that is installed inside a building.
Safety Instructions
Caution: There are no operator serviceable parts inside the unit
Warning: Use only the Kramer Electronics power supply that is provided with the unit
Warning: Disconnect the power and unplug the unit from the wall before installing

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VIA Connect PRO –Introduction
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Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce
the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected
and recycled. To comply with the WEEE Directive, Kramer Electronics has made
arrangements with the European Advanced Recycling Network (EARN) and will cover any
costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on
arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular
country go to our recycling pages at www.kramerav.com/support/recycling.
Overview
The following features are supported by only VIA Connect PRO 2017 Edition and VIA
Connect PLUS: Digital Signage, Calendar Integration, and Streaming Output.
Congratulations on purchasing your Kramer VIA Connect PRO Presentation &
Collaboration Solution.
VIA Connect PRO is a wireless presentation and collaboration solution for a variety of spaces
with no need for any additional hardware. With any laptop or mobile device, meeting
participants can display or stream full uninterrupted HD video (up to 1080p60) images and
documents, or share any size file. The whiteboard feature lets you annotate, sketch out ideas
and edit shared documents on the main display from your device. In addition to wireless
connection, VIA Connect PLUS also features an HDMI™wired input.
VIA Connect PRO features iOS (MacBook, iPad and iPhone), Android (Lollipop OS 5.0 or
newer), Chromebook and Windows (with VIAcast dongle) mirroring. You can show up to four
user screens on a single main display.
Key Features
•60fps Streaming Multimedia –Share HD wireless video streaming (using the VIA app
Multimedia feature).
•Wireless Device Connectivity –No dongle needed.
•Wireless Connection for up to 254 Devices –Utilizing Compatible External Wireless
Network.
•HDMI Wired Input (VIA Connect PLUS only) –Enables hard-wiring your computer or
other HDMI compatible device such as a camera, multimedia player or computer.
•DHCP Support.
•Graphic Output Formats –Outputs to either an HDMI or Mini DisplayPort display.
Does not support graphic output to both the HDMI and Mini Display Port
simultaneously.
•Cloud-Based File Sharing –Drag and drop files to the internal VIA cloud storage (30GB).
•Whiteboard Support.
•Control –Give a participant control over a presenter’s PC for true collaboration.

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VIA Connect PRO –Introduction
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•Chat –Send an instant message to another user.
•iCloud®, OneDrive®, Google Drive and Dropbox®Integration.
•Seamless Integration with VIA Site Management (VSM) Software and VIA Pad.
•Multilingual Support –Experience VIA in your language.
Typical Applications
VIA Connect PRO is ideal for the following typical applications:
•Boardrooms.
•Conference rooms.
•Presentation rooms.
•Collaboration areas.
•Classrooms and training rooms.
Supported Devices
The following user devices are supported by the VIA Connect PRO Presentation &
Collaboration Solution:
•Windows 7/8/10®(32-bit/64-bit) computer.
•Macintosh®computer, using OSX 10.11.x or newer.
•Chromebook.
•iPad/iPhone®tablet/smartphone (iPad 2 or later, iOS 10 or later).
When using the Airplay service, no Kramer VIA application is needed. However, we
recommend using iOS12, Mojave OS X, or higher, for a better experience.
•Android®OS 5. x tablet/smartphone or newer.
The minimum system requirement for using the Kramer VIA mirroring feature for
an Android device is Android 5.1.

Kramer Electronics Ltd.
VIA Connect PRO –Defining VIA Connect PRO Presentation & Collaboration Solution
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Defining VIA Connect PRO
Presentation & Collaboration
Solution
This section defines VIA Connect PRO.
Figure 1: VIA Connect PRO Front Panel
#
Feature
Function
USB 3.0 Connectors
Connect to up to two USB devices.
Audio Output 3. 5mm Mini Jack
Connect to earphones or powered speakers.
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VIA Connect PRO –Defining VIA Connect PRO Presentation & Collaboration Solution
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Figure 2: VIA Connect PRO Rear Panel
Figure 3: VIA Connect PLUS Rear Panel
#
Feature
Function
Security Slot
Connect to a security lock cable.
Power Connector
Connect to the 19V DC power adapter.
HDMI OUT Connector
Connect to an HDMI acceptor.
HDMI IN Connector
Connect to an HDMI source (for example, a laptop).
Mini DisplayPort Connector
Connect to a Mini DisplayPort acceptor.
LAN RJ-45 Connector
Connect to a LAN network or to a wireless router.
USB 3.0 Connectors
Connect to up to two USB devices.
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Kramer Electronics Ltd.
VIA Connect PRO –For Installer: Mounting VIA Connect PRO
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For Installer: Mounting VIA
Connect PRO
This section provides instructions for mounting VIA Connect PRO. Before installing, verify
that the environment is within the recommended range:
•Operation temperature –0to 40C (32 to 104F).
•Storage temperature –-40to +70C (-40 to +158F).
•Humidity –10% to 90%, RHL non-condensing.
•VIA Connect PRO must be placed upright in the correct horizontal position.
Caution:
•Mount VIA Connect PRO before connecting any cables or power.
Warning:
•Ensure that the environment (e.g., maximum ambient temperature & air flow) is
compatible for the device.
•Avoid uneven mechanical loading.
•Appropriate consideration of equipment nameplate ratings should be used for avoiding
overloading of the circuits.
•Reliable earthing of rack-mounted equipment should be maintained.
You can install VIA Connect PRO using one of the following methods:
•Install the mounting plate on a wall with the 4 screws, insert the 2 hand-tightened screws
into the bottom of the device, and mount the device on the mounting plate using the 2
screws.
•Place the device on a flat surface.

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VIA Connect PRO –For Installer: Connecting VIA Connect PRO
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For Installer: Connecting VIA
Connect PRO
Always switch off the power to each device before connecting it to your VIA Connect PRO.
After connecting your VIA Connect PRO, connect its power and then switch on the power to
each device.
Connecting Device
For illustration purposes, the diagram shows connections for VIA Connect PLUS. The
connections for VIA Connect PRO are the same, except for the HDMI IN connector.
Figure 4: Connecting to the VIA Connect PLUS Rear Panel

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VIA Connect PRO –For Installer: Connecting VIA Connect PRO
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To connect VIA Connect PRO, VIA Connect PLUS as illustrated in Figure 4:
1. Connect a keyboard and mouse to the USB 3.0 Connectors on the back panel.
2. Connect one of the following to be used as the main display for the meeting
(see Connecting Main Display on page 9):
▪HDMI display to the HDMI OUT Connector .
▪DisplayPort display to the Mini DisplayPort Connector .
Only one display can be connected at a time.
A touchscreen display is best for annotation.
3. Connect a laptop or other HDMI source to the HDMI IN Connector .
4. Connect one of the following to the LAN RJ-45 Connector using a LAN (Local Area
Network) cable:
▪Your local network
▪A wireless router for connecting to VIA Connect PRO, VIA Connect PLUS with Wi-
Fi
For full functionality, VIA Connect PRO, VIA Connect PLUS must be connected to a
local area network (LAN). The default IP setting is DHCP that assigns an automatic IP
address to your unit. This enables easy plug and play setup when connecting your VIA
Connect PRO, VIA Connect PLUS to the network. To assign a static IP address,
(see Changing LAN Settings on page 72).
5. Connect the 19V DC power adapter to the Power Connector and plug it into the
mains electricity.
Do not turn the device on before connecting the LAN port to the network.
6. Connect via Wi-Fi with any of the following types of devices:
To enable participation in a collaborative session (send and receive content), all
participant devices (PCs / MACs / smartphones / tablets) must be connected to the same
network (LAN –wired/wireless) as the VIA Connect PRO, VIA Connect PLUS.
▪A Windows 7/8/10®(32-bit/64-bit) computer
▪A Macintosh®computer, using OSX 10.11.x or newer
▪An iPad/iPhone®tablet/smartphone with the VIA app installed (iPad 2 or later, iOS 10
or later)
When using the Airplay service, no application is needed. However, we recommend
using iOS 12, Mojave OSX, or higher, for a better experience.
▪An Android®OS 5.x tablet/smartphone with the VIA app installed.
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VIA Connect PRO –For Installer: Connecting VIA Connect PRO
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For using the Android mirroring feature, a device equipped with Android 5. 1 minimum is
required.
7. Connect a USB device to one of the USB 3.0 Connectors on the front panel.
8. Connect headphones or a powered speaker to the Audio Output 3. 5mm Mini Jack
on the front panel.
VIA Connect PRO, VIA Connect PLUS is connected.
The USB 3.0 Connectors and Audio Output 3. 5mm Mini Jack are not shown in
Figure 4.
Connecting Main Display
The main display is the screen connected directly to VIA Connect PRO. When VIA Connect
PRO is booted up, the VIA gateway screen appears on the main display. All collaboration
activity is then displayed here. VIA Connect PRO enables connecting one of the following
types of displays:
•HDMI –The HDMI OUT Connector connects to any compatible projection or direct-
view display, such as an LCD monitor. This connection can be routed and switched.
•DisplayPort –The Mini DisplayPort Connector connects to a DisplayPort display or
to a VGA display by means of a mini DP to VGA adapter cable.
VIA Connect PRO’s internal video card reads the EDID (Extended Display Identification
Data) for any connected display and sets the optimum display resolution and image refresh
rate automatically through the HDMI and DisplayPort jacks.
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VIA Connect PRO –For Web Administrator: Configuring Settings –Embedded Web Pages
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For Web Administrator:
Configuring Settings –Embedded
Web Pages
VIA Connect PRO enables users with Web Administrator access to configure settings for
your VIA Connect PRO unit.
VIA Connect PRO enables you to do the following:
•Logging in to Embedded Web Pages on page 11.
•
•
After changing a setting, click Reset VIA Session for changes to take effect.
For settings that display the Apply or Apply Settings button, click Apply or Apply Settings to
save the changes and then click Reset VIA Session for changes to take effect.
•Configuring VIA Gateway Settings on page 12.
•Managing Network Settings on page 22.
•Managing User Access on page 25.
•Managing VIA Features on page 32.
•Customizing Main Display Look and Feel on page 44.
•Maintaining Your VIA Unit on page 52.
•Configuring Digital Signage on page 57.

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VIA Connect PRO –For Web Administrator: Configuring Settings –Embedded Web Pages
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Logging in to Embedded Web Pages
The embedded web pages enable you to configure your VIA Connect PRO unit. The
embedded web pages are accessed from any computer through the Internet or your local
network.
To log in to the VIA Connect PRO embedded web pages:
1. Open a Web browser and go to the IP address for your VIA Connect PRO unit.
The embedded web pages Welcome page appears.
Figure 5: Embedded Web Pages Welcome Page
2. Click Manage Gateway Settings in the upper right corner.
The Administrator Login page appears.
Figure 6: Embedded Web Pages –Administrator Login Page
3. Type a Web Administrator Username (default = su) and Password (default = supass).
You must log in as a user with Web Administrator user role to access settings through the
embedded web pages (see Creating New Users on page 25).
4. Type the two Captcha Text strings with a space between them in the text box.
You can change the Captcha Text by clicking the refresh button to the right of the text box.

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VIA Connect PRO –For Web Administrator: Configuring Settings –Embedded Web Pages
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5. Click Login.
The Home page appears.
Figure 7: Embedded Web Pages Home > System Information Page
Click the tabs in the navigation pane on the left to display the VIA web pages.
Click the arrow in the upper right corner to select a different language for the web pages.
After changing a setting, click Reset VIA Session for changes to take effect.
For settings that display the Apply or Apply Settings button, click Apply or Apply Settings to
save the changes and then click Reset VIA Session for changes to take effect.
Configuring VIA Gateway Settings
VIA Connect PRO enables you to configure settings that apply to the VIA Connect PRO unit
such as power, time, file format and management settings:
•Verifying System Settings on page 13.
•Configuring Date and Time Settings on page 14.
•Configuring Automatic Power Settings on page 17.
•Defining Default Volume Level on page 18.
•Configuring VIA Connect PRO to be Managed by VSM on page 18.
•Defining Advanced Settings on page 20.

Kramer Electronics Ltd.
VIA Connect PRO –For Web Administrator: Configuring Settings –Embedded Web Pages
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Verifying System Settings
VIA Connect PRO enables you to verify system settings such as firmware version, date,
uptime, disk space, iOS Mirroring status, Chrome server connection status, Miracast®status,
VSM connectivity, auto broadcast status and LAN parameters.
To verify system settings:
•Click Home > System Information on the navigation page.
The System Information page appears (Figure 7).

Kramer Electronics Ltd.
VIA Connect PRO –For Web Administrator: Configuring Settings –Embedded Web Pages
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Configuring Date and Time Settings
VIA Connect PRO enables you to change the date format displayed on the embedded web
pages (for example, on the System Information page), set the time zone for the VIA Connect
PRO device and add an NTP server.
Changing Date Format
To change the date format for the embedded web pages:
1. Click VIA Management > VIA Settings on the navigation pane (Figure 7).
The VIA Settings page appears (Figure 8).
Figure 8: VIA Management > VIA Settings > System & iOS Tab

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VIA Connect PRO –For Web Administrator: Configuring Settings –Embedded Web Pages
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2. Click Date & Time.
The Date & Time tab appears.
Figure 9: VIA Management > VIA Settings > Date & Time Tab
3. In the Date and Time Format for Web Interface section, select a format from the Date
Time Format drop-down.
4. In the VIA Gateway Timezone Configuration section, select your time zone.
The date format for the embedded web pages is changed.
Setting Time Zone
To set the time zone for VIA Connect PRO:
1. Click VIA Management > VIA Settings navigation pane (Figure 7).
The VIA Settings page appears (Figure 8).
2. Click Date & Time.
The Date & Time tab appears (Figure 9).
3. In the VIA Gateway Timezone Configuration section, select the required time zone from
the Set Time Zone drop-down.
The time zone for VIA Connect PRO is set.

Kramer Electronics Ltd.
VIA Connect PRO –For Web Administrator: Configuring Settings –Embedded Web Pages
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Adding NTP Server
VIA Connect PRO enables you to add an NTP (Network Time Protocol) server to synchronize
your VIA gateway time.
To add an NTP server:
1. Click VIA Management > Global Settings on the navigation pane (Figure 7).
The Global Settings page appears with the Session & Broadcast tab open.
Figure 10: VIA Management > Global Settings > Session & Broadcast Tab
2. Click NTP.
The NTP tab appears.
Figure 11: VIA Management > Global Settings > NTP Tab
3. In the Enter Server Name field, enter the address of the NTP server.
4. Click Save.
The new NTP server is saved and appears in the NTP Server table.
To edit an NTP server name, click the icon in the Edit column.
To delete an NTP server name, click the icon in the Delete column.

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VIA Connect PRO –For Web Administrator: Configuring Settings –Embedded Web Pages
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Configuring Automatic Power Settings
VIA Connect PRO enables you to configure automatic power settings for resetting your unit
and saving on power usage.
Configuring Auto Reboot
VIA Connect PRO enables you to define a time of day that the unit automatically reboots.
To configure auto reboot:
1. Click VIA Management > VIA Settings on the on the navigation pane (Figure 7).
The VIA Settings page appears (Figure 8).
2. Click Power.
The Power tab appears.
Figure 12: VIA Management > VIA Settings > Power Tab
3. In the Auto Reboot Timing section, click ON.
4. Select the hours (24-hour format) and minutes for the time of day for the VIA Connect
PRO to automatically reboot every day.
5. Click Reset VIA Session for settings to take effect.
Auto reboot is configured.
Configuring Auto Power Off
VIA Connect PRO enables you to define a time of day that the unit automatically powers off.
To configure auto power off:
1. Click VIA Management > VIA Settings on the navigation pane (Figure 7).
The VIA Settings page appears (Figure 8).

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VIA Connect PRO –For Web Administrator: Configuring Settings –Embedded Web Pages
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2. Click Power.
The Power tab appears (Figure 12).
3. In the Auto Power Off Timing, click ON.
4. Select the hours (24 hour format) and minutes for the time of day for the VIA Connect
PRO to automatically shut off every day.
Auto power off is configured.
Activating Energy Saver Mode
Energy saver mode automatically sends your VIA Connect PRO unit into sleep mode after 1
minute of inactivity.
To activate energy saver mode:
1. Click VIA Management > VIA Settings on the navigation pane (Figure 7).
The VIA Settings page appears with the System & IOS tab open (Figure 8).
2. Select the Activate Energy Saver Mode checkbox.
Energy saver mode is activated.
Defining Default Volume Level
VIA Connect PRO enables you to set a default volume level for the VIA unit. After rebooting
the unit, resetting a session, or all users logging off, the volume returns to the defined level.
To define the default volume level:
1. Click VIA Management > VIA Settings on the navigation pane (Figure 7).
The VIA Settings page appears (Figure 8).
2. Click Advanced.
The Advanced tab appears. (Figure 14).
3. In the Default Audio Level section, select the desired volume level.
The default volume level is defined.
Configuring VIA Connect PRO to be Managed by VSM
VSM (VIA Site Management) is an optional, web-based software application (subject to a
separate pricing) that enables an administrator to monitor and make changes to all VIA
gateways connected to the network. VIA Connect PRO enables you to activate VSM
management for a VIA gateway and define which gateway functions are managed by VSM.
Contact your regional sales representative for more details about this solution.
If VIA discovery is enabled and configured in VSM, your VIA device is automatically added
under VSM supervision.
To configure VIA Connect PRO to be managed by VSM when VIA discovery is not
activated:
1. Click VIA Management > VIA Site Management on the navigation pane (Figure 7).