Kramer VIA GO User manual

USER MANUAL
MODEL:
VIA GO
Wireless Presentation Device
P/N: 2900-300637 Rev. 5 www.kramerAV.com

VIA GO – Contents
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Contents
1Introduction 1
1.1 Getting Started 1
1.2 Overview 3
2Defining VIA GO 6
3Connecting VIA GO 7
4Setting Up VIA GO 9
4.1 Running the Kramer VIA App 9
4.2 Logging in to VIA GO 11
4.3 Mirroring Using iOS/OS X Airplay Service 21
4.4 Mirroring Android Devices Using Kramer VIA 22
5VIA GO Functions 24
5.1 Administrator Dashboard 25
5.2 User Dashboard 26
5.3 VIA GO Taskbar Menu 27
6Using VIA GO 28
6.1 VIA GO User Dashboard 28
6.2 Handling Multimedia 29
7Configuring VIA GO 36
7.1 Configuring Settings from the Kramer VIA App 36
7.2 Configuring Settings Using the Embedded Web Pages 44
8Technical Specifications 87
Figures
Figure 1: VIA GO Wireless Presentation Device 6
Figure 2: Connecting the VIA GO Wireless Presentation Device 7
Figure 3: VIA Web Interface Welcome Screen 9
Figure 4: Kramer VIA Login Screen 12
Figure 5: VIA Home Screen 12
Figure 6: VIA Home Screen with QR Code Icon 14
Figure 7: Client Preferences Screen 17
Figure 8: Room List Manager Window 18
Figure 9: Plain Text Room List File 19
Figure 10: Rename Room Text Box 20
Figure 11: iPhone Control Center 21
Figure 12: Apple AirPlay Toggle 22
Figure 13: Presenting (Mirroring) Confirmation Message 23
Figure 14: VIA GO Admin Dashboard 25
Figure 15: VIA GO User Dashboard 26
Figure 16: Example of Mobile Drawer Features Layout 26
Figure 17: Kramer VIA Taskbar Menu 27
Figure 18: VLC Media Menu 30
Figure 19: Open Media Window 31
Figure 20: Stream Output/Source Window 31
Figure 21: Stream Output/Destination Setup Window 32
Figure 22: Stream Output/Destination Setup RTSP Tab 32
Figure 23: Stream Output/ Transcoding Options Window 33

VIA GO – Contents
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Figure 24: Stream Output/Option Setup Window 33
Figure 25: Settings Window –LAN Settings Tab 37
Figure 26: Settings Window –System Control Screen 38
Figure 27: Settings Window –Wifi Tab 39
Figure 28: VIA Web pages –Administrator Login Page 45
Figure 29: VIA Web pages –Home Page > System Information 46
Figure 30: VIA Web pages –Add User Tab 47
Figure 31: VIA Web pages –Network Settings Tab 49
Figure 32: VIA Web pages –Change Password Tab 53
Figure 33: VIA Web pages –User List Tab 54
Figure 34: VIA Web pages –Edit User Tab 54
Figure 35: VIA Web pages –VIA Site Management Tab 58
Figure 36: VIA Management > Wallpaper Tab 59
Figure 37: VIA Web pages –System & iOS 60
Figure 38: VIA Settings Tab –Display Settings 63
Figure 39: VIA Web pages –Customize Gateway Screen 64
Figure 40: VIA Settings > Power Settings 65
Figure 41: VIA Settings > Date & Time Settings 66
Figure 42: VIA Settings > Advanced Settings 67
Figure 43: Digital Signage > Upload Media File tab 72
Figure 44: Digital Signage Create URL Window 73
Figure 45: Digital Signage Scroll Text Editor Window 74
Figure 46: Digital Signage Upload Media File Browser 75
Figure 47: Digital Signage > Template Manager Subtab 76
Figure 48: Digital Signage Template Preview Window 77
Figure 49: Digital Signage Template Builder Screen 77
Figure 50: Digital Signage Template Builder Screen –New Frame 78
Figure 51: Digital Signage > Schedule Playlist Tab 79
Figure 52: Digital Signage > Schedule Playlist WHEN to Play Tab 80
Figure 53: Digital Signage > Schedule Playlist WHAT to Play Tab 81
Figure 54: WHAT to Play Tab 82
Figure 55: Set Running Time for Web page 83
Figure 56: Scheduled Campaign displayed in the Schedule Playlist Tab 83

VIA GO - Introduction
1
1 Introduction
Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been
providing a world of unique, creative, and affordable solutions to the vast range of
problems that confront video, audio, presentation, and broadcasting professionals
on a daily basis. In recent years, we have redesigned and upgraded most of our
line, making the best even better!
Our 1,000-plus different models now appear in 14 groups that are clearly defined by
function: GROUP 1: Distribution Amplifiers; GROUP 2: Switchers and Routers;
GROUP 3: Control Systems; GROUP 4: Format/Standards Converters; GROUP 5:
Range Extenders and Repeaters; GROUP 6: Specialty AV Products; GROUP 7:
Scan Converters and Scalers; GROUP 8: Cables and Connectors; GROUP 9:
Room Connectivity; GROUP 10: Accessories and Rack Adapters; GROUP 11:
Sierra Video Products; GROUP 12: Digital Signage; GROUP 13: Audio; and
GROUP 14: Collaboration.
1.1 Getting Started
We recommend that you:
Unpack the equipment carefully and save the original box and packaging
materials for possible future shipment
Review the contents of this user manual
Go to www.kramerav.com/downloads to check for up-to-date user
manuals, application programs, and to check if firmware upgrades are
available (where appropriate).
1.1.1 Achieving the Best Performance
To achieve the best performance:
Use only good quality connection cables (we recommend Kramer high-
performance, high-resolution cables) to avoid interference, deterioration in
signal quality due to poor matching, and elevated noise levels (often
associated with low quality cables)
Do not secure the cables in tight bundles or roll the slack into tight coils

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VIA GO - Introduction
Avoid interference from neighbouring electrical appliances that may adversely
influence signal quality
Position your VIA GO away from moisture, excessive sunlight and dust
This equipment is to be used only inside a building. It may only be
connected to other equipment that is installed inside a building.
1.1.2 Safety Instructions
Caution:
There are no operator serviceable parts inside the unit
Warning:
Use only the Kramer Electronics power supply that is
provided with the unit
Warning:
Disconnect the power and unplug the unit from the wall
before installing
1.1.3 Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims
to reduce the amount of WEEE sent for disposal to landfill or incineration by
requiring it to be collected and recycled. To comply with the WEEE Directive,
Kramer Electronics has made arrangements with the European Advanced
Recycling Network (EARN) and covers any costs of treatment, recycling and
recovery of waste Kramer Electronics branded equipment on arrival at the EARN
facility. For details of Kramer’s recycling arrangements in your particular country go
to our recycling pages at www.kramerav.com/support/recycling/.

VIA GO - Introduction
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1.2 Overview
Welcome to VIA GO.
VIA GO is Kramer’s unique, powerful Wireless Presentation Device.
VIA GO gives iOS, Android, Chromebook, PC, and Mac users instant wireless
connectivity with advanced presentation technology. VIA GO features content
streaming for crystal clear mirrored images and stunning video playback. The
solution includes iOS, Windows & Android mirroring. With industry-leading 1024-bit
encryption and built-in Wi-Fi, you can securely use VIA GO on your internal
network.
Every local connection to VIA GO is wireless, free of dongles, cables, and other
compatibility peripherals.
Key features of VIA GO:
Login using conventional Wi-Fi or LAN connections, no dongle needed.
Provides true HD 1080p/60 video streaming.
Supports Windows, MAC® and Chromebooks, as well as iOS, Android and
Windows mobile operating systems.
Up to 254 simultaneous users can be logged in when using a LAN
.connection. Up to 16 devices when using WLAN.
2 participant screens can be displayed simultaneously.
Seamless Integration with VIA Site Management (VSM) Software & the VIA
Pad.

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VIA GO - Introduction
1.2.1 Applications & Features
Here are just a few of the things you can do with VIA GO:
Multiviewing: Show two participant screens at the same time. VIA GO
automatically sizes each screen to the maximum available resolution.
Finished sharing? Tap Stop Presenting to disconnect.
Multimedia: Sometimes it is easier to explain your ideas with a video. Click
the Multimedia tab on your device’s screen and you can load and display
JPEG images (all operating systems) and play MP4 videos. You can also
display and share PDFs from any logged-in device. VIA GO features a
10Mbps maximum video bitrate for 30fps or 60fps videos and handles video
files of up to 8GB. Supports up to 6Mbps video bit rate when using the built-
in Wi-Fi module in Access Point mode.
Device mirroring: Are you using an iOS device with no Kramer VIA
application? Just mirror your device’s screen to the main display by
activating the Airplay service of your device. Are you an Android user? Use
the Kramer VIA app to start mirroring your device and its content!
Presentation capabilities were enhanced with the addition of the popular cloud
services to your VIA mobile application:
Google Drive
Dropbox
OneDrive
iCloud (for iOS users only)
Link your cloud service (Google Drive, Dropbox, OneDrive or iCloud) account to
your Kramer VIA application and enjoy full access to your online documents.

VIA GO - Introduction
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Select one file from your cloud service and either:
Click Open to present it on main screen.
Click Download to save it to your Kramer VIA application Multimedia folder.
Click Share to send it by email.
For a complete, updated list of available features go to:
www.true-collaboration.com/products.html#
1.2.2 Supported Devices
The following user devices are supported by the VIA GO Wireless Presentation
Device:
Windows 7/8/10® (32-bit/64-bit) computer
Macintosh® computer, using OSX 10.8.x or newer
Chromebook
iPad/iPhone® tablet/smartphone (iPad 2 or later, iOS 9 or later)
Note: When using the Airplay service, no Kramer VIA application is needed. However,
we recommend using iOS10 or Sierra OS X for a better experience.
Android® OS 5.x tablet/smartphone
Note: For using the Android mirroring feature, a device equipped with Android 5.1
minimum is required.

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VIA GO - Defining VIA GO
2 Defining VIA GO
This section defines VIA GO.
Figure 1: VIA GO Wireless Presentation Device
#
Feature
Function
1
USB 3.0 Connectors
Connect to up to two USB devices.
2
3.5mm Mini Jack Connector
Connect to earphones or a speaker (digital embedded
audio from HDMI and analog audio supported).
3
Lock Opening
Connect to a security locking cable.
4
Power Connector
Connect to the 19V DC power supply.
5
HDMI Connector
Connect to an HDMI acceptor.
6
Mini DisplayPort Connector
Connect to a mini DisplayPort acceptor.
7
RJ-45 Connector
Connect to a LAN cable and to a network router
(optional).
8
USB 3.0 Connectors
Connect to up to two USB devices.

VIA GO - Connecting VIA GO
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3 Connecting VIA GO
Always switch off the power to each device before connecting it to your
VIA GO. After connecting VIA GO, connect its power and then switch on
the power to each device.
Figure 2: Connecting the VIA GO Wireless Presentation Device
To connect the VIA GO as illustrated in the example in Figure 2:
1. Connect one of the following types of displays:
HDMI connector to any compatible projection or direct-view display, such as
an LCD monitor. This connection carries embedded audio, and can also be
routed and switched just like any other HDMI connection.
Mini DisplayPort connector to a DisplayPort display.
Mini DisplayPort connector to a VGA display using the mini DP to VGA
adapter cable (included).

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VIA GO - Connecting VIA GO
After connecting the display, VIA GO’s internal video card reads the EDID
(Extended Display Identification Data) of the display and automatically sets
the optimum display resolution and image refresh rate through the HDMI
or Mini DisplayPort jacks.
2. Connect the RJ-45 connector to your network using a LAN (Local Area
Network) cable or connect to your network using a commercial wireless
router.
Alternatively, use the built-in Wi-Fi capability that creates an autonomous
Wi-Fi network (SSID). The default SSID name is “VIA_WIFI” and the default
password is 123456789.
3. Connect wirelessly with a supported device (see section 1.2.2) after
installing the Kramer VIA app (see section 4.1).
Note: To enable participation in a presentation session (send and receive
content), connect VIA GO and all participant devices (PCs/ MACs/
smartphones/tablets) to the same network (LAN or WLAN).
For a list of supported devices, see section 1.2.2.

VIA GO - Setting Up VIA GO
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4 Setting Up VIA GO
4.1 Running the Kramer VIA App
Your device should run the Kramer VIA app to enable you to present on the display
using VIA GO.
4.1.1 Running the Kramer VIA App for PC and Mac
To run Kramer VIA, for PC and Mac computers:
1. Open your Web browser and enter the IP address for your VIA GO unit.
Your Web browser recognizes your operating system (MAC/Windows) and
directs you to the correct client software.
The VIA web interface Welcome screen appears.
Figure 3: VIA Web Interface Welcome Screen
2. Click one of the following two options:
Run VIA –runs Kramer VIA virtually, without installing it on your computer.
Once downloaded, locate the file on your computer (under “Downloads”)
and click it to launch. The VIA GO login screen appears.
Install VIA –installs Kramer VIA on your computer. After the .exe file is
downloaded to your computer, a confirmation message appears. Click Yes
and follow the Setup instructions.
The Kramer VIA app is saved to the KRAMER folder on your C: drive and a
desktop shortcut is created for easy access.

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VIA GO - Setting Up VIA GO
4.1.2 Running the Kramer VIA App for Tablets & Smartphones and for
Chromebooks/Chrome Web Browser
To run Kramer VIA for tablets and smartphones do one of the following:
Download Kramer VIA from the App Store (iOS), Google Play (Android) or Windows
Store (Windows Phone).
To run Kramer VIA for Chromebook or the Chrome Browser:
1. Open your Chrome browser and type the name of your VIA GO device as it
is shown on the main display.
The VIA embedded web pages Welcome screen appears (Figure 3).
2. Click the chrome web store link on the VIA welcome window.
You are redirected to the Kramer VIA app page in the Chrome web store.

VIA GO - Setting Up VIA GO
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3. Click Add to Chrome.
The app is added to your Chrome browser and a confirmation message
appears.
4.1.3 Running the Kramer VIA App Using an Installation File
IT managers can use the VIA .msi file (Windows) or .dmg file (Apple) for easy
deployment and installation of the VIA application on the user’s clients.
To download the installation file, go to:
www.kramerav.com/product/VIA%20GO#Tab_Resources
4.2 Logging in to VIA GO
Participants can log in to VIA GO in the following ways:
Logging In to VIA GO Manually (section 4.2.1)
Logging In to VIA GO using the QR Code (section 4.2.2)
Logging In to VIA GO Using a VIA Pad (section 4.2.3)
Logging In to VIA GO Using a VIA NFC Tag for Android (section 4.2.4)

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VIA GO - Setting Up VIA GO
4.2.1 Logging In to VIA GO Manually
To log in to VIA GO manually:
1. Connect your device to the same network that VIA GO is connected to.
2. Run the Kramer VIA app.
The Kramer VIA login screen appears.
Figure 4: Kramer VIA Login Screen
3. Type the Room Name as it appears in the lower left corner of the VIA Home
screen on the main display (this is the VIA GO IP address).
Figure 5: VIA Home Screen

VIA GO - Setting Up VIA GO
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4. Type a Nick Name (username) for your device (it can be any combination of
letters and numbers). This is the name that appears on the main display
when you collaborate.
5. Type the Code, as it appears in the lower left corner of the VIA Home screen
(if activated).
The Code can only be seen by those present in the meeting room and
the Code changes regularly. This is a security feature that ensures that
only those present in the room can participate in the presentation.
6. Click Login.
You are logged into VIA GO.