Moneris PAYD User manual

(02/18)
PAYD Pro Plus® Mobile Solution
Moneris® PAYD PIN Pad: Quick
Install Guide

Need help?
Web: moneris.com/support-PAYDProPlus-mobile
Toll-free: 1-855-423-PAYD (7293)
Record your Moneris merchant ID here:
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Moneris PAYD® PIN Pad: Quick Install Guide 1
Contents
Introduction .................................................................................................................2
The Moneris PAYD® PIN Pad .......................................................................................................................3
Power management and the PAYD PIN Pad.................................................................................................5
Powering on the PAYD PIN Pad ..........................................................................................................................5
Power on WITH USB charging cable ...............................................................................................................................5
Power on WITHOUT USB charging cable ........................................................................................................................5
Charging the PAYD PIN Pad ................................................................................................................................5
Maintaining battery charge ................................................................................................................................5
Battery icons on the PAYD PIN Pad ....................................................................................................................6
Battery charging .............................................................................................................................................................6
Battery charge level ........................................................................................................................................................6
Sleep mode.........................................................................................................................................................6
Exiting sleep mode..........................................................................................................................................................6
Powering off the PAYD PIN Pad..........................................................................................................................7
Determining the PAYD PIN Pad software version.........................................................................................8
Pairing the PAYD PIN Pad to the Apple iPad..................................................................9
Before you get started..............................................................................................................................10
Pairing with version 0608 or 0614.............................................................................................................11
Pairing with version 1111 .........................................................................................................................14
Unpairing the PAYD PIN Pad .....................................................................................................................16
Connecting and initializing the PAYD PIN Pad ............................................................................................17
Troubleshooting .......................................................................................................................................19
Merchant support.......................................................................................................21

Moneris PAYD® PIN Pad: Quick Install Guide 2
This guide explains how to install and configure the
Moneris PAYD PIN Pad for the PAYD Pro Plus Mobile
App on an Apple® iPad®.
Introduction
Introduction

Moneris PAYD® PIN Pad: Quick Install Guide 3
The Moneris PAYD® PIN Pad
The customer uses the PAYD PIN Pad to input payment data when prompted during a transaction.
1
Function keys (F1, F2, F3, and F4)
Select the option displayed above the key.

F2 and F3 are used to scroll up and down through menus.
2 Alpha-Numeric keys

Used for data entry (e.g., PINs or tip amounts).
3
Cancel key
Clear a message displayed on the PAYD PIN Pad.
Cancel the transaction.
4 Correct key

Clear data entered on the PAYD PIN Pad.
5 OK / Enter key

Submit data, or acknowledge a message displayed on the PAYD PIN Pad.

Moneris PAYD® PIN Pad: Quick Install Guide 4
6
Chip Reader (the slot at the bottom of the PAYD PIN Pad)
7
Contactless Reader Indicator (green flashing lights)
No lights flash: PAYD PIN Pad is in Sleep mode (see page 6)
8 Display Screen/Contactless Reader

WELCOME/BONJOUR screen displays while the PAYD PIN Pad is idle.
9
Magnetic Stripe Reader (the slot along the top of PAYD PIN Pad)
10 Micro-USB port (located on the right side)

Plug in USB charging cable here (see Charging the PAYD PIN Pad on page 5).
11
Power button (located on the right side)
For power functions, see the Power management and the PAYD PIN Pad section on
page 5.

For reset function, press and hold down until the rebooting process starts.

Moneris PAYD® PIN Pad: Quick Install Guide 5
Power management and the PAYD PIN Pad
Powering on the PAYD PIN Pad
The WELCOME/BONJOUR screen displays when the PAYD PIN Pad is fully powered on (see also Sleep mode on
page 6).
Power on WITH USB charging cable
1. Plug the USB charging cable into the micro-USB port on the PAYD PIN Pad.
2. Plug the other end of the cable into a powered USB port. (The PAYD PIN Pad beeps and then powers on.)
Power on WITHOUT USB charging cable
Press the Power button on the side of PAYD PIN Pad.
Note: The battery must be sufficiently charged.
Charging the PAYD PIN Pad
1. Plug the small end of USB cable into the PAYD PIN Pad's micro-USB port located on the side near the F4 key.
2. Plug the other end of the USB cable into a powered USB port. If you are using a USB port on your computer,
ensure the computer is turned on.
3. Wait while the PAYD PIN Pad powers up.
4. When you see the TELIUM MENU screen, set the PAYD PIN Pad aside, and leave it to charge for 3 hours.
Maintaining battery charge
To maintain battery charge while the PAYD PIN Pad is powered on, connect it to an external power source
via the USB charging cable provided with the PAYD PIN Pad.
Power off the PAYD PIN Pad when it is not in use or being charged (see Powering off the PAYD PIN Pad on
page 7).

Moneris PAYD® PIN Pad: Quick Install Guide 6
Battery icons on the PAYD PIN Pad
Icons display on the WELCOME/BONJOUR screen.
Battery charging
Icon Description
The battery is charging. Charging occurs when the PAYD PIN Pad is connected to an external
power source via the USB charging cable provided with the PAYD PIN Pad, and the battery is
not already fully charged.
Battery charge level
Icon Description
100% or less
75% or less
50% or less (Contactless reader may not read card.)
25% or less (PAYD PIN Pad may power off if it is not connected to an external power source.)
Sleep mode
The PAYD PIN Pad will go into sleep mode (the hardware manufacturer name/logo will display) and then power
off after 10 minutes if the PAYD PIN Pad is not connected to an external power source and is operating under
one or more of the following conditions:
The PAYD PIN Pad is not within the Bluetooth communication range of the Apple iPad with which it is paired.
The screen saver is active on the Apple iPad with which the PAYD PIN Pad is paired.
The PAYD Pro Plus App is not open (i.e., actively running) on the Apple iPad with which the PAYD PIN Pad is
paired.
The PAYD PIN Pad's battery is not sufficiently charged (see page 5).
Exiting sleep mode
To exit sleep mode, press the Power button on the side of the PAYD PIN Pad, and then wait for the
WELCOME/BONJOUR screen to display.

Moneris PAYD® PIN Pad: Quick Install Guide 7
Powering off the PAYD PIN Pad
1. Disconnect the USB charging cable if connected.
2. Simultaneously press and hold down both the yellow key and the punctuation key.
The PAYD PIN Pad beeps and powers off.

Moneris PAYD® PIN Pad: Quick Install Guide 8
Determining the PAYD PIN Pad software version
The software version appears in the version info screen as the PAYD PIN Pad starts up. Refer to the diagram
below to determine the software version on the PAYD PIN Pad.
The VVVV value depicted in this diagram corresponds to the software version, and can be one of three values:
0608, 0614, or 1111. This version will determine which configuration and pairing instructions you should use in
later sections of this guide.