Motorline professional PERSA 400 Use and care manual

V4.2
REV. 05/2022
PERSA 400
EN
USER’S AND INSTALLER’S MANUAL
EN

A B
1B
4A
4B
5B
6A
7A
8A
9
10B
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5A
ENEN
. CONTENT . SAFETY INSTRUCTIONS
INDEX ATTENTION
ATTENTION
INSIDE PACKAGE
TECHNICAL SPECIFICATIONS
LOCK/UNLOCK MOTOR
VERTICAL INSTALLATION DIMENSIONS
HORIZONTAL INSTALLATION DIMENSIONS
INSTALLATION STEPS
MICROS ADJUSTMENT
INSTALLATION MAP
. SAFETY INSTRUCTIONS
. PACKAGE
. AUTOMATISM
. INSTALLATION
. MAINTENANCE
V/V MOTOR
V MOTOR
V/V MOTOR
V MOTOR
MAINTENANCE
FINAL CONSUMERS INSTRUCTIONS
INSTRUCTIONS FOR SPECIALIZED INSTALLERS
. COMPONENTS TEST
. CONNECTION SCHEME
. TROUBLESHOOTING
This product is certified in accordance with European
Community (EC) safety standards.
This product complies with Directive 2011/65/EU of the
European Parliament and of the Council, of 8 June 2011, on
the restriction of the use of certain hazardous substances
in electrical and electronic equipment and with Delegated
Directive (EU) 2015/863 from Commission.
(Applicable in countries with recycling systems).
This marking on the product or literature indicates that the
product and electronic accessories (eg. Charger, USB cable,
electronic material, controls, etc.) should not be disposed
of as other household waste at the end of its useful life. To
avoid possible harm to the environment or human health
resulting from the uncontrolled disposal of waste, separate
these items from other types of waste and recycle them
responsibly to promote the sustainable reuse of material
resources. Home users should contact the dealer where
they purchased this product or the National Environment
Agency for details on where and how they can take these
items for environmentally safe recycling. Business users
should contact their vendor and check the terms and
conditions of the purchase agreement. This product and
its electronic accessories should not be mixed with other
commercial waste.
This marking indicates that the product and electronic
accessories (eg. charger, USB cable, electronic material,
controls, etc.) are susceptible to electric shock by direct or
indirect contact with electricity. Be cautious when handling
theproductandobserveallsafetyproceduresinthismanual.

EN
. SAFETY INSTRUCTIONS
GENERAL WARNINGS
•This manual contains very important safety and usage information.
very important. Read all instructions carefully before beginning the
installation/usage procedures and keep this manual in a safe place
that it can be consulted whenever necessary.
•This product is intended for use only as described in this manual. Any
other enforcement or operation that is not mentioned is expressly
prohibited, as it may damage the product and put people at risk
causing serious injuries.
•Thismanualisintended firstly forspecializedtechnicians, and doesnot
invalidate the user’s responsibility to read the “User Norms” section in
order to ensure the correct functioning of the product.
•The installation and repair of this product may be done by qualified
and specialized technicians, to assure every procedure are carried
out in accordance with applicable rules and norms. Nonprofessional
and inexperienced users are expressly prohibited of taking any action,
unless explicitly requested by specialized technicians to do so.
•Installations must be frequently inspected for unbalance and the
wear signals of the cables, springs, hinges, wheels, supports and other
mechanical assembly parts.
•Do not use the product if it is necessary repair or adjustment is
required.
•When performing maintenance, cleaning and replacement of parts,
the product must be disconnected from power supply. Also including
any operation that requires opening the product cover.
•The use, cleaning and maintenance of this product may be carried
out by any persons aged eight years old and over and persons whose
physical,sensorialormentalcapacitiesarelower,orbypersonswithout
any knowledge of the product, provided that these are supervision
and instructions given by persons with experienced in terms of usage
of the product in a safe manner and who understands the risks and
dangers involved.
•Children shouldn’t play with the product or opening devices to avoid
the motorized door or gate from being triggered involuntarily.
WARNINGS FOR TECHNICIANS
•Before beginning the installation procedures, make sure that you have
all the devices and materials necessary to complete the installation
of the product.
•You should note your Protection Index (IP) and operating temperature
to ensure that is suitable for the installation site.
•Provide the manual of the product to the user and let them know how
to handle it in an emergency.
•If the automatism is installed on a gate with a pedestrian door, a door
locking mechanism must be installed while the gate is in motion.
•Do not install the product “upside down” or supported by elements do
not support its weight. If necessary, add brackets at strategic points
to ensure the safety of the automatism.
•Do not install the product in explosive site.
•Safety devices must protect the possible crushing, cutting, transport
and danger areas of the motorized door or gate.
•Verify that the elements to be automated (gates, door, windows,
blinds, etc.) are in perfect function, aligned and level. Also verify if the
necessary mechanical stops are in the appropriate places.
•The centralmust be installed on asafe placeofany fluid (rain, moisture,
etc.), dust and pests.
•You must route the various electrical cables through protective tubes,
to protect them against mechanical exertions, essentially on the
power supply cable. Please note that all the cables must enter the
central from the bottom.
•If the automatism is to be installed at a height of more than 2,5m from
the ground or other level of access, the minimum safety and health
requirements for the use of work equipment workers at the work of
Directive 2009/104/CE of European Parliament and of the Council of 16
September 2009.
•Attach the permanent label for the manual release as close as possible

EN
to the release mechanism.
•Disconnect means, such as a switch or circuit breaker on the electrical
panel, must be provided on the product’s fixed power supply leads in
accordance with the installation rules.
•If the product to be installed requires power supply of 230Vac or
110Vac, ensure that connection is to an electrical panel with ground
connection.
•The product is only powered by low voltage satefy with central (only
at 24V motors)
WARNINGS FOR USERS
•Keep this manual in a safe place to be consulted whenever necessary.
•If the product has contact with fluids without being prepared, it must
immediately disconnect from the power supply to avoid short circuits,
and consult a specialized technician.
•Ensure that technician has provided you the product manual and
informed you how to handle the product in an emergency.
•Ifthesystemrequiresanyrepairormodification,unlocktheautomatism,
turn off the power and do not use it until all safety conditions have
been met.
•In the event of tripping of circuits breakers of fuse failure, locate
the malfunction and solve it before resetting the circuit breaker or
replacing the fuse. If the malfunction is not repairable by consult this
manual, contact a technician.
•Keep the operation area of the motorized gate free while the gate in in
motion, and do not create strength to the gate movement.
•Do not perform any operation on mechanical elements or hinges if the
product is in motion.
RESPONSABILITY
•Supplier disclaims any liability if:
•Product failure or deformation result from improper installation
use or maintenance!
•Safety norms are not followed in the installation, use and
maintenance of the product.
•Instructions in this manual are not followed.
•Damaged is caused by unauthorized modifications
•In these cases, the warranty is voided.
SYMBOLS LEGEND:
• Important safety
notices
• Useful information
• Programming
information
• Potentiometer
information
• Connectors
information
• Buttons
information
01. SAFETY INSTRUCTIONS
MOTORLINE ELECTROCELOS SA.
Travessa do Sobreiro, nº29
4755-474 Rio Côvo (Santa Eugénia)
Barcelos, Portugal

A B



ENEN
In the package you will find the following components:
01 • 02 Swing motors
02 • 01 Control board
03 • 02 Remote controls (4 channels)
04 • 02 Front supports
05 • 02 Rear supports
06 • 02 Capacitors [12,5μF (230V) or 35μF (110V)]
07 • 01 Pair of photocells
08 • 01 User’s manual
09 • Release keys
PERSA specifications are as follow:
. PACKAGE . AUTOMATISM
INSIDE PACKAGE TECHNICAL SPECIFICATIONS
PERSA
• Power Supply
V AC V /Hz
V AC V /Hz
V DC V
• Power /V W
V W
• Current
V ,A
V ,A
V A
• Rotational speed /V  RPM
V  RPM
• Noise level dB
• Force N
• Operating temperatures -C to C
• Thermal protection C
• Protection class IP
• Working frequency /V 
V Intensive
• Course 
• Max leaf length 
• Capacitor V ,F
V F
• Opening speed V mm/s
V ,mm/s
07•
03•
09•
04•
06•01•
02•
08•
05•
Electronic components in the kit:
Kit Package:
PERSA
mm
mm
mm

A B

A
A
BB




ENEN
A?? mm
BA - 56mm
PERSA automatism must be installed with a small inclination, to prevent water infiltration
through the extension arm.
For this, the front support must be fixed to the gate with a height lower than the height of the
rear support. See example below:
Example:
• If the height of the rear support (dimension A) is set at  mm, then the height of the front
support (dimension B) will be  mm (mm-mm).
Dimension A • Vertical distance from the floor to the top of the rear support.
Dimension B • Vertical distance from the floor to the top of the front support.
• Set dimension A (this can be any size of your choice).
• After you set dimension A, subtract 56mm to find dimension B.
It is very important that these dimensions are respected! Only this way can be assured the
correct functioning and durability of the automatism!
It is also very important that the floor is level to use these dimensions!
VERTICAL INSTALLATION DIMENSIONS
. AUTOMATISM
TECHNICAL SPECIFICATIONS
LOCK/UNLOCK MOTOR
. INSTALLATION
Place the unlocking key in the slot signed on
image 05 (motor installed on the left) or 06
(motor installed on the right).
Turn the key to lock or unlock the motor.
PERSA  dimensions are the following:
mmmm
,mm

A B
X
Y
W
X
W
Y
 
(770mm)
(370mm)
ENEN
HORIZONTAL INSTALLATION DIMENSIONS
On the Illustrated diagrams below and on the next page, the dimensions are defined to be
used in the automation installation.
INTERIOR OPENING
EXTERIOR
INTERIOR
Axis of rotation of the
motor, on the rear support
Distance between the
centers of the holes
on the supports from
automatism
Opening
direction
Axis of rotation of the gate
(hinge axis)
Axis of rotation of the motor,
on the front support
Stopper at the closing
of the gate
Stopper at the opening of the gate
HORIZONTAL INSTALLATION DIMENSIONS
EXTERIOR OPENING
EXTERIOR
INTERIOR Distance between the centers of the
holes in the automatism supports.
Axis of rotation of the gate
(hinge axis)
Axis of rotation of the motor,
on the front support
Stopper at the closing
of the gate
Axis of rotation of the
motor, on the rear support
Opening
direction
Stopper at the ope-
ning of the gate
. INSTALLATION . INSTALLATION
During the installation process, it is
required to respect the dimensions
that are within the highlighted
area: (ex: y; x)
During the installation process, it is
required to respect the dimensions
that are within the highlighted
area: (ex: y; x)
X and Y in (mm) X and Y in (mm)
Legend:
Dimension X - Horizontal distance
between hinge axis of the gate and
the rear axis of rotation of the motor.
Dimension Y - Vertical distance be-
tween hinge axis of the gate and the
rear axis of rotation of the motor.
Dimension W - Distance between axis
of the motor supports (mm).
Legend:
Dimension X - Horizontal distance
between hinge axis of the gate and
the rear axis of rotation of the motor.
Dimension Y - Vertical distance be-
tween hinge axis of the gate and the
rear axis of rotation of the motor.
Dimension W - Distance between axis
of the motor supports (mm).
* The installation of opening stopper is not mandatory. * The installation of opening stopper is not mandatory.
PERSA 
Dimension
Y
Dimension X
    
 -----
 -90,1 91,76 93,38 -
 -90,24 91,86 - -
 -90,38 91,95 - -
 -90,5 ---
 -----
PERSA 
Dimension
Y
Dimension X
    
 - - - - -
 -90,28 91,68 - -
 - - - - -
 - - - - -
 - - - - -

A B
13
12
14
15




 
ENEN
Pay attention to the installation dimensions mentioned on pages B, A and B!
 • Fix the supports.
• The rear support must be fixed to the pillar or
wall, respecting the dimensions provided on
the previous pages.
•The front support must be fixed to the
gate, respecting the height and distance
dimensions for the rear support.
These can be fixed using screws with
mechanical/chemical bushing, weldering, or
any other method of your choice as long as
you ensure proper fixing of the supports!
. INSTALLATION
INSTALLATION STEPS INSTALLATION STEPS
 • Test the movement.
 • Install the automatism on the supports.
• The motor must be placed on both supports
the same time to avoid leaving the motor sus-
pended by only one of the supports.
To make the task easier, you should unlock the
motor in order to be able to extend/retract
arm easily (see page B),to get the correct po-
sition for supports.
• Place the dowels in each support with a small amount of lubricant so that there is no ex-
cessive friction.
• With the motor unlocked, move the gate by hand to check that the gate opens and closes
without any hindrance.
This will ensure that the automatism is not subject to problems during its operation.
. INSTALLATION
 • Connect the automatism to the control board
and configure the control devices.
• With the automatism already installed, connect it to
the control board for programming (see manual for
the control board to be configured).
You must also configure the desired control devices
(remote controls, pushbuttons, etc.) and other
additional components such as antenna, flashing
lamp, key selector, among others.
It is important to respect this installation order!
Otherwise, it is not possible to ensure correct installation and the motors may not work
properly!

A B
A
B
B
A
 







ENEN
01 • Unlock the motor (see page 5A).
02 • Remove the chrome clip with a screwdriver.
03 • Unfasten the two front screws, remove the cover and the profile cover.
03 • Take the gate to the closed position.
04 • Loosen the screw shown in the image (21), so that it is possible to move the micro-switch in
the profile.
05 • Adjust the closure micro-switch (A) until it makes * click * on the pressure piece. Tighten the
screw to secure the micro in that position.
06 • Take the gate to the open position.
07 • Loosen the screw shown in the image (24), so that it is possible to move the micro-switch
in the profile.
08 • Adjust the closure micro-switch (B) until it makes *click* on the pressure piece. Tighten the
screw to secure the micro in that position.
A • The Closing Micro-Switch.
B • The Opening Micro-Switch.
09 • Test the gate manually and
if necessary readjust the micros,
as indicated in the previous
paragraphs.
10 • When finished, place the
profile cover and the plastic
cover.
11 • Repeat the whole process
for the other motor.
. INSTALLATION
MICROS ADJUSTMENT
. INSTALLATION
MICROS ADJUSTMENT





EN
. INSTALLATION
INSTALLATION MAP
INTERIOR
PHOTOCELLS
EXTERIOR
PHOTOCELLS
GATE STOPPER
EXTERIOR
PHOTOCELLS
KEY
SELECTOR
MOTOR FLASHING
LAMP
ANTENNA
CONTROL
BOARD
JUNCTION BOX
LEGEND: • Connection cables
It is important to use stoppers at the opening and closing of the gate. If not res-
pected, components of the automation may suffer efforts for which they were not
prepared, and as a result will be damaged.
It is important to use junction boxes for connections between motors, components
and control board. All cables must enter and exit on the bottom of the junction and
control board boxes.


A B
V
PU
SERR.
L N
LAMP
230V
MOTORE 1
AP COM CH
MOTORE 2
AP COM CH
1 1 12 2 23 3 34 45
5
6 7 8 9 10
1 12
2
3 4 5 6 7 8 9 10 11
MOT.2
SERR.
+ -
+ V
CN1 CN2
MOT.1
LAMP
+ -
BAT
+12V-
12/20V S.P.
+
1 2
ENEN
Test A • Make the connections as indicated in the image.
If the motor works, the problem is in the control board. If it does not operate, do the test B.
Test B • Loosen the 4 screws to remove the cover and access the internal connections.
Make the connections as indicated in the image.
If the motor works, the problem is on the diode(s) or on the micro(s). If it does not operate,
replace with a new 24V motor and re-test to ensure that all is ok.
To detect which are the components with problems in a V PERSA automatism installation,
it is necessary to conduct tests with a direct connection to a external power supply (battery
V). In the diagram below shows how to make this connection.
NOTES:
• Once you connect the wires to a V battery, the motor must work for one direction. To test
the reverse movement, change the position of the wires connected to the battery.
. COMPONENTS TEST
MOTOR 24V
. CONNECTION SCHEME
V/V MOTOR
V MOTOR
S A
S B
Connectionsshouldbemadeasshownabove,connectingthe motor wirestothe appropriate
inputs of the control board and capacitor.
NOTE: The white motor wires are connected directly to the capacitor wires!
MOTOR WIRES |CONNECTIONS
Yellow/Green
Brown
Gray
Black
White
White
Wires color Motor  wire Motor  wires
Ground Wire
MOTOR-AP
MOTOR-COM
MOTOR-CH
Capacitor
Capacitor
Ground Wire
MOTOR-CH
MOTOR-COM
MOTOR-AP
Capacitor
Capacitor

 EN
110V /230V MOTOR
All tests must be performed by specialized
technicians due to serious danger associated
with the bad use of electrical systems!!
To detect if the malfunction is on the control board or on the motor
is, sometimes, necessary to perform tests with direct connection
to a V/V power supply.
For this, it is necessary to intercalate a capacitor on the connection
in order to the automatism to work (check the type of capacitor to
be used in the product manual).
The diagram below, shows how to make that connection and how
to intercalate the different components wires.
NOTES:
• To perform the tests, there is no need to remove the automatism
from the place it is installed, because in this way, it is possible to un-
derstand if the automatism can function properly connected directly
to the power.
• You should use a new capacitor during this test to ensure that the
problem is not with the capacitor.
01 • Replace the brown and black wires by white wires and connect in the terminal.
02 • Connect the capacitor in the terminal, in the same white wires inputs.
03 • Connect the power supply wires in the terminal, in the opening the motor will rotate
one way and during the closing, the motor will rotate the opposite way.
04 • Finally, connect it to a 230V or 110V power plug, depending on the motor/control board
in test. If the motor works, the problem is in the microswitches.
If the motor does not work, normally the problem is on the motor. Replace it with a new
one and test again.
01 • Connect the 3 automation wires in the terminal.
02 • Connect the two automation white wires with the capacitator wires.
03 • Connect the power supply wires in the terminal, in the opening the motor will rotate
one way and during the closing, the motor will rotate the opposite way.
04 • Finally, connect it to a 230V or 110V power plug, depending on the motor/control board
in test. If the motor works, the problem is in the control board.
If the motor does not, make the TEST 2.
Motor Motor
Black Black
Gray Gray
Brown Brown
COM COM
COM
Power
Supply
AUTOMATION
Ground Wire
White White
White
White
White
White
Phase OPEN OPENCLOSE CLOSE
Fase
Capacitor
,F (V)
/F (V)
Capacitor
,F (V)
/F (V)
Capacitor
,F (V)
/F (V)
Motor Motor
Power
Supply
Power
Supply
Power
Supply
Power
Supply
Power
Supply
AUTOMATION
Ground Wire Fio Terra
Black BlackBrown Brown
Phase
Phase
Gray
White
White
Gray
COM
Capacitor
,F (V)
/F (V)
. COMPONENTS TEST
TEST 1 - CONTROL BOARD FUNCTIONING TEST 2 - MICROS FUNCTIONING

 EN
• Lubricate dowels
• Place a small amount of lubricant on the holes that contains support dowels.
• Check motor supports
• Make sure that supports remain well fixed on the pillars and gate to ensure proper functioning of
the equipment.
These maintenance measures must be applied every year in order to insure proper
functioning of the automatism.
. MAINTENANCE
MAINTENANCE

 EN
Anomaly Procedure Behavior Procedure II Discovering the origin of the problem
• Motor
doesn't work. • Make sure you have power in the
automation control
board and if it is
working properly.
• Still not working. • Consult a qualified
MOTORLINE technician.
• Motor
doesn’t move
but makes
noise.
• Unlock motor and
move gate by hand to
check for mechanical
problems on the gate.
• Is the gate stuck? • Consult an experienced
gate expert.  • Check all motion axis and associated motion systems related with gate and automatism (dowels, hinges, etc.) to find out what is the problem.
• Gate moves easily? • Consult a qualified
MOTORLINE technician.
• Motor opens
but doesn’t
close.
• Unlock motor and
move gate by hand to
closed position.
Lock motor(s) again
and turn off power
supply for 
seconds.
Reconnect it and send
order to open gate
using remote control.
• Gate opened but
didn’t close again.  • Check if there is any obstacle in front of the
photocells;
 • Check if any of the control
devices (key selector, push
button, video intercom, etc.)
of the gate are stuck and
sending permanent signal to
control board;
 • Consult a qualified
MOTORLINE technician.
• Motor
doesn’t make
complete
route.
• Unlock motor and
move gate by hand to
check for
mechanical problems
on the gate.
• Encountered
problems? • Consult an experienced gate expert.  • Check all motion axis and associated motion systems related with gate and automation (dowels, hinges, etc.) to find out what is the problem.
• Gate moves easily? • Consult a qualified
MOTORLINE technician.
 • Open control board and check
if it has V/V/V power
supply;
 • Check input fuses;
 • Disconnect motors from
control board and test them by
connecting directly to power
supply in order to find out if they
have problems.
 • If the motors work, the
problem is on the control board.
Pull it out and send it to our
MOTORLINE technical services for
diagnosis;
 • If the motors doesn’t work,
remove them from installation
site and send to our MOTORLINE
technical services for diagnosis.
 • Check capacitors, testing
automatism with new capacitors;
 • If capacitors are not the
problem, disconnect motors from
control board and test them by
connecting directly to power
supply in order to find out if they
have problems.
 • If the motors work, the
problem is in the control board.
Pull it out and send it to our
MOTORLINE technical services for
diagnosis;
 • If the motors doesn’t work,
remove them from installation
site and send to our MOTORLINE
technical services for diagnosis.
 • Check capacitors, testing with
new capacitors;
• If capacitors are not the
problem, disconnect motors from
control board and test them by
connecting directly to power
supply in order to find out if they
are faulty;
• If the motors doesn’t work,
remove them from installation
site and send to our MOTORLINE
technical services for diagnosis.
• If motors work well and move
gate at full force during the
entire course, the problem is
in the control board. Set force
using trimmer on the control
board. Make a new working time
programming, giving enough
time for opening and closing with
appropriate force (see manual of
the control board).
• If this doesn’t work, remove
control board and send it to
MOTORLINE technical services.
NOTE: Setting force of the control
board should be enough open
and close the gate without
stopping, but should stop with a
little effort from a person.
In case of safety systems failure,
the gate can never cause physical
damage to obstacles (vehicles,
people, etc.).
All MOTORLINE control boards have LEDs that
easily allow to conclude which devices are
with anomalies.
All safety devices LEDs (DS) in normal
situations remain On.
All "START" circuits LEDs in normal situations
remain Off.
If LEDs devices are not all On, there is some
security systems malfunction (photocells,
safety edges), etc.
If "START" circuits LEDs are turn On, there is a
control device sending permanent signal.
A) SECURITY SYSTEMS:
 • Close with a shunt all safety systems
on the control board (check manual of the
control board). If the automated system
starts working normally check which device is
problematic.
 • Remove one shunt at a time until you find
the malfunction device.
 • Replace it for a functional device and
check if the motor works correctly with all
the other devices. If you find another one
defective, follow the same steps until you find
all the problems.
B) START SYSTEMS:
 • Disconnect all wires connected to the
START connector.
 • If the LED turned Off, try reconnecting one
device at a time until you find the defective
device.
NOTE:
In case procedures described in sections A)
and B) don’t result, remove control board and
send to our technical services for diagnosis.
. TROUBLESHOOTING
FINAL CONSUMERS INSTRUCTIONS INSTRUCTIONS FOR SPECIALIZED INSTALLERS