Motorline professional TELICA Use and care manual

V4.3
REV. 01/2024
TELICATELICA EN
USER’S AND INSTALLER’S MANUAL

A B
1B
4A
4B
6A
5B
5A
6A
11A
10B
9A
9B
11B
9A
10A
4B
6B
6B
7A
7A
7B
8
ENEN
INSIDE THE PACKAGE
DIMENSIONS
EMERGENCY UNLOCK
INSTRUCTIONS FOR FINAL CONSUMERS
MAINTENANCE
V MOTOR
INSTRUCTIONS FOR SPECIALIZED INSTALLERS
V MOTOR
TECHNICAL SPECIFICATIONS
INSTALLATION DIMENSIONS
SUPPORTS INSTALLATION
. SAFETY INSTRUCTIONS
. THE PACKAGE
. AUTOMATION
. INSTALLATION
. TROUBLESHOOTING
. MAINTENANCE
. MOTOR CONNECTIONS
. CONTENT . SAFETY INSTRUCTIONS
INDEX
AUTOMATISM INSTALLATION
ARMS INSTALLATION
MICROS ADJUSTMENT
INSTALLATION MAP
V MOTOR
V MOTOR
. COMPONENTS TEST
EXTERNAL UNLOCK
INTERIOR OPENING INSTALLATION DIMENSIONS
EXTERNAL OPENING INSTALLATION DIMENSIONS
This product is certified in accordance with European Community
(EC) safety standards.
This product complies with Directive 2011/65/EU of the European
Parliament and of the Council, of 8 June 2011, on the restriction
of the use of certain hazardous substances in electrical and
electronic equipment and with Delegated Directive (EU) 2015/863
from Commission.
(Applicable in countries with recycling systems). This marking on
the product or literature indicates that the product and electronic
accessories (eg. Charger, USB cable, electronic material, controls,
etc.) should not be disposed of as other household waste at the
end of its useful life. To avoid possible harm to the environment
or human health resulting from the uncontrolled disposal
of waste, separate these items from other types of waste and
recycle them responsibly to promote the sustainable reuse
of material resources. Home users should contact the dealer
where they purchased this product or the National Environment
Agency for details on where and how they can take these items
for environmentally safe recycling. Business users should contact
their vendor and check the terms and conditions of the purchase
agreement. This product and its electronic accessories should
not be mixed with other commercial waste.
This marking indicates that batteries should not be discarded like
other household waste at the end of their useful life. Batteries
must be delivered to selective collection points for recycling.
The different types of packaging (cardboard, plastic, etc.) must be
subject to selective collection for recycling. Separate packaging
and recycle it responsibly.
This marking indicates that the product and electronic accessories
(eg. charger, USB cable, electronic material, controls, etc.) are
susceptible to electric shock by direct or indirect contact with
electricity. Be cautious when handling the product and observe
all safety procedures in this manual.

A B
ENEN
. SAFETY INSTRUCTIONS
GENERAL WARNINGS
•This manual contains very important safety and usage information.
Read all instructions carefully before beginning the installation/
usage procedures and keep this manual in a safe place that it can
be consulted whenever necessary.
•This product is intended for use only as described in this manual.
Any other enforcement or operation that is not mentioned is
expressly prohibited, as it may damage the product and put people
at risk causing serious injuries.
•This manual is intended firstly for specialized technicians, and does
not invalidate the user’s responsibility to read the “User Norms”
section in order to ensure the correct functioning of the product.
•The installation and repair of this product may be done by qualified
and specialized technicians, to assure every procedure are carried
out in accordance with applicable rules and norms. Nonprofessional
and inexperienced users are expressly prohibited of taking any
action, unless explicitly requested by specialized technicians to do
so.
• Installations must be frequently inspected for unbalance and the
wear signals of the cables, springs, hinges, wheels, supports and
other mechanical assembly parts.
• Do not use the product if it is necessary repair or adjustment is
required.
• When performing maintenance, cleaning and replacement of
parts, the product must be disconnected from power supply. Also
including any operation that requires opening the product cover.
•The use, cleaning and maintenance of this product may be carried
out by any persons aged eight years old and over and persons
whose physical, sensorial or mental capacities are lower, or by
persons without any knowledge of the product, provided that
these are supervision and instructions given by persons with
experienced in terms of usage of the product in a safe manner and
who understands the risks and dangers involved.
• Children shouldn’t play with the product or opening devices to
avoid the motorized door or gate from being triggered involuntarily.
• If the power cable is damaged, it must be replaced by the
manufacturer, after-sales service or similarly qualified personnel
to avoid danger.
•The device must be disconnected from the electrical network when
removing the battery.
• Ensure that blocking is avoided between the actuated part and its
fixed parts due to the opening movement of the actuated part.
WARNINGS FOR TECHNICIANS
• Before beginning the installation procedures, make sure that you
have all the devices and materials necessary to complete the
installation of the product.
•You should note your Protection Index (IP) and operating temperature
to ensure that is suitable for the installation site.
• Provide the manual of the product to the user and let them know
how to handle it in an emergency.
• If the automatism is installed on a gate with a pedestrian door, a
door locking mechanism must be installed while the gate is in motion.
• Do not install the product “upside down” or supported by elements
do not support its weight. If necessary, add brackets at strategic
points to ensure the safety of the automatism.
• Do not install the product in explosive site.
• Safety devices must protect the possible crushing, cutting, transport
and danger areas of the motorized door or gate.
• Verify that the elements to be automated (gates, door, windows,
blinds, etc.) are in perfect function, aligned and level. Also verify if
the necessary mechanical stops are in the appropriate places.
•The control board must be installed on a safe place of any fluid
(rain, moisture, etc.), dust and pests.
•You must route the various electrical cables through protective
tubes, to protect them against mechanical exertions, essentially on

A B
ENEN
. SAFETY INSTRUCTIONS
the power supply cable. Please note that all the cables must enter
the control board from the bottom.
• If the automatism is to be installed at a height of more than 2,5m
from the ground or other level of access, the minimum safety and
health requirements for the use of work equipment workers at the
work of Directive 2009/104/CE of European Parliament and of the
Council of 16 September 2009.
• Attach the permanent label for the manual release as close as
possible to the release mechanism.
• Disconnect means, such as a switch or circuit breaker on the
electrical panel, must be provided on the product’s fixed power
supply leads in accordance with the installation rules.
• If the product to be installed requires power supply of 230Vac or
110Vac, ensure that connection is to an electrical panel with ground
connection.
•The product is only powered by low voltage satefy with control
board (only at 24V motors).
• Parts/products weighing more than 20 kg must be handled with
special care due to the risk of injury. It is recommended to use
suitable auxiliary systems for moving or lifting heavy objects.
• Pay special attention to the danger of falling objects or uncontrolled
movement of doors/gates during the installation or operation of
this product.
WARNINGS FOR USERS
• Keep this manual in a safe place to be consulted whenever necessary.
• If the product has contact with fluids without being prepared, it
must immediately disconnect from the power supply to avoid short
circuits, and consult a specialized technician.
• Ensure that technician has provided you the product manual and
informed you how to handle the product in an emergency.
• If the system requires any repair or modification, unlock the
automatism, turn off the power and do not use it until all safety
MOTORLINE ELECTROCELOS SA.
Travessa do Sobreiro, nº29
4755-474 Rio Côvo (Santa Eugénia)
Barcelos, Portugal
SYMBOLS LEGEND:
• Important safety notices
• Useful information
• Programming information
• Potentiometer
information
• Connectors
information
• Buttons information
conditions have been met.
• In the event of tripping of circuits breakers of fuse failure, locate
the malfunction and solve it before resetting the circuit breaker or
replacing the fuse. If the malfunction is not repairable by consult
this manual, contact a technician.
• Keep the operation area of the motorized gate free while the gate
in in motion, and do not create strength to the gate movement.
• Do not perform any operation on mechanical elements or hinges if
the product is in motion.
RESPONSABILITY
• Supplier disclaims any liability if:
•Product failure or deformation result from improper installation
use or maintenance!
• Safety norms are not followed in the installation, use and
maintenance of the product.
• Instructions in this manual are not followed.
• Damaged is caused by unauthorized modifications
• In these cases, the warranty is voided.

A B
270mm
220mm
155mm
132mm
150mm
265mm
525mm
415mm
ENEN
. THE PACKAGE . AUTOMATION
INSIDE THE PACKAGE DIMENSIONS
TECHNICAL SPECIFICATIONS
Components on the 2 motor's package:
01 • 02 articulated motors
02a • 01 articulated right arm
02b • 01 articulated left arm
03 • 02 4 channels remote controls
04 • 02 frontal supports
05 • 02 motor supports
06 • 02 unlock keys
07 • 01 photocells set
08 • 01 user manual
Kit components:
The dimensions of the TELICA automation are the following:
Kit package:
24V 230V
• Power supply 24Vdc 230Vac 50/60Hz
• Power 220W 380W
• Force 200Nm
• Working frequency Max 7 cycles/hour
• Capacitor -12,5 F
• Protection class IP54
• Noise LpA <= 50dB (A)
• Operating temperature -25°C to 55°C
• Opening speed 2,5 RPM 2,2 RPM
Fig. 1
Fig. 4
Fig. 2
Fig. 3
07•03•
06•
04•
05•02b•
08•
01•
02a•
Components on the 1 motor's package:
01 • 01 articulated motor
02a • 01 articulated right/left arm
03 • 02 4 channels remote controls
04 • 01 frontal support
05 • 01 motor's support
06 • 01 unlock key
07 • 01 photocells set
08 • 01 user manual
This automation is suitable for leaves up to 2.50mt without lock, or up to 4mt per leaf if used
together with an electric lock.

A B
X
450mm
Y
X
Y
Y450mm
ENEN
Dimensions Y Dimensions X
          
 -----------
 -----------
 - - - -
 - - - -
 - - - -
 - - - -
 - - - - -
 - - - - -
 - - - - -
 - - - - -
 - - - - -
 - - - - - -
 - - - - - -
 ----- ---
 ----- -----
 -----------
 -----------
Dimensions
Y
Dimensions X
               
 - - - - - - - - - - - - - - - -
 - - - - - - - - - - - - - - - -
 - - - - -
 - - - -
 - - - -
 - - - -
 - - - -
 ------- --
 ----------------
 - - - - - - - - - - - - - - - -
. INSTALLATION
INTERIOR OPENING INSTALLATION DIMENSIONS
(EXTERIOR)
(INTERIOR)
Axis of rotation of the
motor, on the rear support Opening
direction
Axis of rotation of the gate
(hinge axis)
Axis of rotation of the
motor, on the front support
Stopper at the
closing of the gate
Stopper at the opening of the
gate (not mandatory)
Legend:
Dimension X - Horizontal distance
between hinge axis of the gae and the
rear axle of the motor.
Dimension Y - Vertical distance
between hinge axis of the gate and the
rear axle of the motor.
Legend:
Dimension X - Horizontal distance
between hinge axis of the gate and the
rear axle of the motor.
Dimension Y - Vertical distance
between hinge axis of the gate and the
rear axle of the motor.
When installing the automation, it is mandatory to respect the dimensions x and y, indicated in the tables. Within this area, it is possible to identify the maximum opening angle that the
gate reaches in these dimensions.
It is very important that these dimensions are respected! Only this way can be assured the correct functioning and durability of the automation!
(EXTERIOR)
(INTERIOR)
Axis of rotation of the gate
(hinge axis)
Axis of rotation of the motor,
on the front support
Stopper at the closing of
the gate
Axis of rotation of the
motor, on the rear support
Opening
direction
Stopper at the opening of
the gate
(not mandatory)
. INSTALLATION
EXTERNAL OPENING INSTALLATION DIMENSIONS
-
Dimensions suitab-
le for installation
Dimensions not
allowed

A B
1
2
3
B
A
AB
CDE
450mm
15mm
CSV100CSV100CSV100
ENEN
. INSTALLATION
EMERGENCY UNLOCK INSTALLATION DIMENSIONS
. INSTALLATION
•The table below indicates
the measure which dimen-
sion Bshould have in function
of the dimension Ameasure.
SUPPORTS INSTALLATION
1• Drill holes for M8 screw anchors.
• You must use appropriate fixings for the type of
surface where the automation will be installed.
2• Place the anchors in the holes, press the pla-
te against the wall and fix it with the appropriate
screws.
3 • Attach the front support to the gate leaf,
following the dimensions of Fig. 10. • 450mm from
the gate hinge and 15mm below the motor support.
Use M8 screws for fixing the supports.
Fig.8
Fig. 9
Fig. 10
The emergency unlock should only be used in case of emergency, electrical failure or
malfunction.
Fig. 5
To unlock...
insert the unlock key into the automation front hole
and turn it on clockwise 4-5 times until you feel a
limit.
To lock...
Turn the key in the opposite direction until you feel
an obstacle.
EXTERNAL UNLOCK
Fig. 6 Fig. 7
The kit exemplified below is not included in the TELICA Kit.
1• Pass the cable into the TELICA through the cable
gland.
2• Place the cable sleeve in the indicated location
and fix it with a washer and a screw.
3• Pass the steel cable through the hole in the trig-
ger and fix it with a end-fixing. Cut the excess.
The cable can then be connected to a security box
as in fig. 7 to allow external unlocking.
QUOTA A QUOTA B
max. 350 mm 1 to 1 mm
300 mm 1 to  mm
250 mm 11 to  mm
200 mm 1 to  mm
10 mm 1 to  mm
min. 1 mm 1 to  mm
DIMENSION A • Vertical distance between the center of the hinge and the center of the motor shaft.
DIMENSION B • Horizontal distance between the center of the hinge and the center of the motor shaft.
Security
Box

A B
A
C
B
A A
D D
E E
G G
M M
SIGNED NAME
B
A
C
1 2 3
≈3cm
ENEN
. INSTALLATION
AUTOMATISM INSTALLATION MICROS ADJUSTMENT
. INSTALLATION
1• Place the motor on the support plate and
fix it with supplied M8 screws.
The arms are supplied already assembled.
• If you install only one motor and the arm is not in
the correct position, you can easily change the direc-
tion following the indications in the picture Fig. 13.
1• Mount the square hole in the motor's output shaft, and tighten with provided washer and M10x20
screw. 2• Place the other end of the arm under the gate support, and fix with screw, bushing, washer,
and nut.
1• Unlock the automation and open the gate leaf to the desired position.
2• Loosen (A) the opening ring screw, and turn it (B) until you hear a *click* of the micro switch.
3• Tighten the screw (C) of the ring to lock it in this position.
ARMS INSTALLATION
Remove the automation's
cover. To do this, loosen the
two front screws, slightly tilt
the cover back and pull up.
After the installation is complete, make all the electrical connections and replace the cover.
Fig. 11
Fig. 14
Fig. 12
Fig. 13
Fig. 16 Fig. 17 Fig. 18
4• Close the gate leaf, loosen (A) and turn (B) the
closing ring until it makes a *click* into the corres-
ponding micro. Retighten (C) the ring screw.
5• Manually test the opening and closing of the gate
to ensure that the micro switches are activated in
the correct point. 6• When the micros are tuned, re-
-lock the automation.
Fig. 19 Fig. 20 Fig. 21 Fig. 22
Fig. 15

EN
. INSTALLATION
INSTALLATION MAP
INTERIOR
PHOTOCELLS
EXTERIOR
PHOTOCELLS
EXTERIOR
PHOTOCELLS
KEY
SELECTOR
MOTOR FLASHING
LAMP
ANTENNA
JUNCTION BOX
LEGEND: Connection cables
It is important to use stoppers at the opening and closing of the gate. If not respected,
components of the automation may suffer efforts for which they were not prepared, and
as a result will be damaged.
It is important to use junction boxes for connections between motors, components and
control board. All cables must enter and exit on the bottom of the junction and control
board boxes.

GATE STOPPER
Fig. 23

A B
V
PU
SERR.
L N
LAMP
230V
MOTORE 1
AP COM CH
MOTORE 2
AP COM CH
1 1 12 2 23 3 34 45
5
6 7 8 9 10
1 12 23 4 5 6 7 8 9 10 11
MOT.2 SERR.
+ -
+ V
CN1 CN2
MOT.1
LAMP
+ -
BAT
+12V-
12/20V S.P.
+
ENEN
. COMPONENTS TEST
V MOTOR
AUTOMATISM
8μF (230V) / 20μF (110V)
Capacitor
1
2
3
2
COM 1
COM 2
COM
Ground Wire
Phase 2
Phase 1
Open
Close
Motor
Power Supply 1
Power Supply 2
Fig. 23
To detect if the malfunction is on the control board or on the motor is, sometimes, necessary to perform
tests with direct connection to a 230Vac power supply.
For this, it is necessary to intercalate a capacitor on the connection in order to the automatism to work
(check the type of capacitor to be used in the product manual).
The diagram below, shows how to make that connection and how to intercalate the different components
wires.
All tests must be performed by specialized technicians due to serious danger associated
with the misuse of electrical systems!
NOTES:
• To perform the tests, there is no need to remove the automatism from the place it is instal-
led, because in this way, it is possible to understand if the automatism can function properly
connected directly to the power.
• You should use a new capacitor during this test to ensure that the problem is not with the
capacitator.
1• Connect the power wires to the terminal, as shown below.
2• Connect the automatism wires in the terminal, intercalating a capacitor in the
opening and closing wires.
3• Once these connections are completed, connect to a 230Vac power plug, depending on the motor /
control board in test.
V MOTOR
. CONNECTION SCHEME
MOTOR WIRES |CONNECTIONS
Connections should be made as shown above, connecting the  motor wires to the appropriate inputs
of the control board and capacitor.
NOTE: The white motor wires are connected directly to the capacitor wires!
V MOTOR
Yellow/Green
Black
Blue
Brown
Black
Black
Wires color Motor  wires Motor  wires
Ground Wire
MOTOR-AP
MOTOR-COM
MOTOR-CH
Capacitor
Capacitor
Ground Wire
MOTOR-AP
MOTOR-COM
MOTOR-CH
Capacitor
Capacitor
• These connections correspond to an installation with an opening to the interior. If the au-
tomation is installed with an opening towards the outside of the gate, you must swap the AP
wire with the CH wire on the motor 1 and 2.
• If the motors work towards the opposite direction, swap AP with CH.

A B
ENEN
. COMPONENTS TEST
V MOTOR
AUTOMATISM
Motor rotates to
one direction
(eg: right)
24Vac Battery
Motor’s wires
24Vac Battery 24Vac Battery
Motor rotates in
the opposite
direction
(eg: left)
To detect which are the components with problems in a 24Vdc TELICA automatism installation, it's some-
times necessary to run a test directly to a external power supply (24Vdc battery).
The diagram below shows how to make this connection.
All tests must be performed by specialized technicians due to serious danger associated
with the bad use of electrical systems!
NOTES:
• To make these tests it isn't necessary to remove it from the location where it is installed,
because in this way, you can understand if the automation connected directly to the external
battery is able to work correctly.
• Once you connect the wires to a battery 24V, the motor must work for one direction. To test
the opposite movement, change the position of the wires connected to the battery.
. MAINTENANCE
MAINTENANCE
Thesemaintenancemeasuresmustbe applied everyyearin ordertoinsure properfunctioning
of the automation.
• LUBRICATE DOWELS
Place a small amount of lubricant on the
holes that contains support dowels.
• CHECK SUPPORT PLATES
Make sure that supports remain well fixed on the
pillars and gate to ensure proper functioning of
the equipment.

A B
ENEN
. TROUBLESHOOTING
INSTRUCTIONS FOR FINAL CONSUMERS INSTRUCTIONS FOR SPECIALIZED INSTALLERS
Anomaly Procedure Behavior Procedure II Discovering the origin of the problem
• Motor
doesn't work • Check that the 230Vac/24Vdc power
supply is connected
to the automation
and if it is working
properly.
• Still not working • Consult a qualified
MOTORLINE technician. 1 • Open control board and check if it has 230Vac/24Vdc power supply; 2 • Check input fuses;
3 • Disconnect motor from control board and test it by connecting directly to power supply in order to find out if it has problems (see page 9B)
4 • If the motor work, the problem is on the control board. Pull it out and send it to our MOTORLINE technical services for diagnosis;
5 • If the motor doesn’t work, remove it from installation site and send to our MOTORLINE technical services for diagnosis.
• Motor
doesn’t move
but makes
noise
• Unlock motor and
move gate by
hand to check for
mechanical problems
on the gate.
Encountered
problems? • Consult an experienced gate expert.  • Check all motion axis and associated motion systems related with gate and automation (dowels, hinges, etc.) to find out what is the problem.
• Gate moves
easily? • Consult a qualified MOTORLINE technician. 1 • Disconnect motor from control board and test it by connecting directly to power supply in order to find out if it has problems (see page 9B)  • If the motor work, the problem is on the control board. Pull it out and send it to our MOTORLINE technical services for diagnosis;
 • If the motor doesn’t work, remove it from installation site and send to our MOTORLINE technical services for diagnosis.
• Motor
opens but
doesn’t close
• Unlock motor and
move gate by hand to
closed position.
Lock motor(s) again
and turn off power
supply for 5 seconds.
Reconnect it and send
order to open gate
using remote control.
• Gate opened but
didn’t close again. 1 • Check if there is any obstacle in front of the
photocells;
2 • Check if any of the control
devices (key selector, push
button, video intercom, etc.)
of the gate are enough and
sending permanent signal to
control board;
3 • Consult a qualified
MOTORLINE technician.
All MOTORLINE control boards have LEDs that easily allow to conclude which devices are with anomalies. All safety devices LEDs (DS) in normal
situations remain On. All "START" circuits LEDs in normal situations remain Off.
If LEDs devices are not all On, there is some security systems malfunction (photocells, safety edges), etc. If "START" circuits LEDs are turn On, there
is a control device sending permanent signal.
A) SECURITY SYSTEMS:
 •Close with a shunt all safety systems on the control board (check manual of the control board). If the automated system starts working normally
check which device is problematic.
 • Remove one shunt at a time until you find the malfunction device .
 • Replace it for a functional device and check if the automation works correctly with all the other devices. If you find another one defective, follow
the same steps until you find all the problems.
B) START SYSTEMS:
 • Disconnect all wires connected to the START connector (PUL and PED).
 • If the LED turned Off, try reconnecting one device at a time until you find the defective device.
NOTE:
If the procedures described in sections A) and B) don’t result, remove control board and send to our technical services for diagnosis.
• Motor
doesn’t make
complete
route
• Unlock motor and
move gate by
hand to check for
mechanical problems
on the gate.
• Encountered
problems? • Consult an experienced gate expert  • Check all motion axis and associated motion systems related with gate and automation (dowels, hinges, etc.) to find out what is the problem.
• Gate moves
easily? • Consult a qualified MOTORLINE technician.  • Check if the micros of the limit switches are adjusted for the required course.  • Disconnect motor from control board and test it by connecting directly to power supply in order to find out if it has problems (see page 9B).
 • If the motor doesn’t work, remove it from installation site and send to our MOTORLINE technical services for diagnosis.
 • If motors work well and move gate at full force during the entire course, the problem is in the control board. Set force using trimmer on the
board. Make a new working time programming , giving enough time for opening and closing with appropriate force (see manual of the control
board).
 • If this does not work, remove the control board and send it to MOTORLINE services for diagnosis.
NOTE:
Setting force of the control board should be enough to open and close the gate without stopping, but should stop with a little effort from a
person. In case of safety systems failure, the gate can never cause physical damage to obstacles (vehicles, people, etc.).