NEC Univerge SV8100 User manual

SV8100 Display Handset
User Guide
DalySystems Ltd I Technology House I 1 Heanor Street I Leicester I LE1 4DB
T: 01162426996 F: 0116 2416801 E: sales@dalys .co.uk
Registered in England &Wales 3144071 Registered office: Park House I 35 Clarence Street l Leicester l LE1 3RW
Making Calls
Press 9 on the phone’s keypad and the handset will automatically go onto speakerphone and grab a line. Or
pick up the handset and dial 9 if you do not want to dial hands-free
Abbreviated calls
To dial a number stored in the system memory, press Redial followed by the relevant Bin No (e.g. 000,001) or
scroll through by name using the Dir menu followed by ABB on the display.
Transferring Calls
For unannounced transfers, put the caller on Hold, key in the required ext. number and press the Transfer
button.
For announced transfers, follow the above process and when the second party answers press the Transfer key
and hang up.
If the ext. is busy, unanswered or if the call is refused, press the relevant green flashing key or Answer button
to retrieve the call.
If the ext. is busy
The display automatically prompts you to choose an option. Press the appropriate key to action.
Most popular feature is: Camp –Your handset will automatically ring when the caller becomes available. Lift
the handset to activate the call-back.
Last number redial
Allows you to view and dial the last 10 numbers called.
Press the left hand side of the menu wheel and scroll through the numbers using the volume keys. Go off hook
or press the Speaker key to dial.
Paging
Go off hook and dial 801 followed by the required paging zone (normally 1) or press the pre-programmed Page
key. Wait for the beeps and make your announcement.
Group Pick-up
To intercept a call ringing in your group, go off hook and press P/U twice from the display. (Note the P/U key
moves) Or press the pre-programmed Call Pick Up key.
Conference calls
During a conversation press CONF from the display or hit the CONF key (if activated).
Dial the second party and once answered, press Add from the display, followed by Begin.
Call Divert
Go off hook and dial 848 1 followed by the extension you wish to divert all calls to then hang up. To cancel, go
off hook and dial 848 0 and then hang up.
Programming function keys
Dial 851 and press the function key you wish to program. Press 01 followed by the relevant feature or
extension number and press the Hold key to set

DalySystems Ltd I Technology House I 1 Heanor Street I Leicester I LE1 4DB
T: 01162426996 F: 0116 2416801 E: sales@dalys .co.uk
Registered in England &Wales 3144071 Registered office: Park House I 35 Clarence Street l Leicester l LE1 3RW
SV8100 Voicemail
User Guide
Accessing the Voicemail
If you have a new message, your voicemail (VM) key will flash. If you do not have a digital phone, you will hear
a broken dial tone instead to alert you
To access your messages, press your pre-programmed VM key or dial the voicemail pilot number (eg 555, 600)
followed by your extension number.
If you have a digital display handset, not only will you hear voice prompts for voicemail instructions but you
will also be able to access the prompts via the display. You may choose whether to follow the voice prompts,
display prompts, or a mixture of the two.
Listening to Messages
Press your voicemail key followed by a password (if applicable).
To listen to messages, press 5. Depending on the configuration of your voicemail, it will either automatically
delete or save your received messages
If you wish to save a message, press 72.
To delete a message, press 3.
To forward a message to a colleague, press 63.
To listen to the time and date the message was sent, press 84.
To change Personal Settings
To record your greeting, enter the Main Menu by pressing 0.
Then press 4 followed by 7. End your recording by pressing the # key
To record a mailbox name, press 76 from the Main Menu.
To set up a security code, press 67 from the Main Menu, followed by 7.
Leaving Messages
There are two ways of leaving messages for your colleagues:
Either dial their extension number and press your voicemail key, which will take you into their mailbox, in
which you may leave a message.
Or; press your VM key and from the Main Menu, dial 77. Record your greeting and finish recording by pressing
the # key. Enter the extension number of the person you wish to send a message to and press #
Transferring a call to a Mailbox
To transfer a caller into a colleague’s mailbox for them to leave a message, put the caller on Hold, dial the
relevant extension number and then hit your VM key followed by Transfer.