Oce TCS400 Installation instructions

Océ TCS400
Self-support guide

Copyright
© 2003, Océ-Technologies B.V. Venlo, The Netherlands
All rights reserved. No part of this work may be reproduced, copied, adapted,
or transmitted in any form or by any means without written permission from
Océ.
Océ-Technologies B.V. makes no representation or warranties with respect to
the contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose.
Further, Océ-Technologies B.V. reserves the right to revise this publication and
to make changes from time to time in the content hereof without obligation to
notify any person of such revision or changes.
Code number1060012289
Edition 2003-03
Océ-Technologies B.V.
US
Trademarks
Products in this manual are referred to by their trade names. In
most, if not all cases, these designations are claimed as trademarks
or registered trademarks of their respective companies.
Safety information
This manual contains the following safety information:
■Instructions for safe use.
You are advised to read this information before you begin using
the system.
Technical safety information such as safety data sheets can also
be found in this chapter.
■Where applicable, attention signs are used throughout this
guide to point out the safety precautions to be taken.

Table of Contents 3
Table of Contents
Chapter 1
Self-support tips (US)
What to do when a problem occurs 6
Correcting a problem 6
What to do if you are not satisfied with the output quality 7
Achieve optimal output quality 7
Defining the correct job settings for optimal output quality 9
Use the wizards to achieve optimal output quality 12
What to do when the system indicates a defective printhead 14
Use the Change printhead wizard to change a defective printhead 14
What to do when you have problems with sending print jobs 15
Important points for sending print jobs 15
Chapter 2
Safety information (US)
Instructions for safe use. 18
Safety data sheets 21
EPA Energy Star® 24

4 Océ TCS400 Self-support guide

5
Océ TCS400
Self-support guide
Chapter 1
Self-support tips (US)

6 Océ TCS400 Self-support guide
What to do when a problem occurs
Correcting a problem
When a problem occurs on your system, do the following:
1Use the wizards
Use the on-line / off-line key (key 4 on the folded cover) on the printer operator
panel to go off-line to the wizard selection screen.
2Use the user's manual on the documentation CD-ROM for detailed
descriptions about how to correct problems.
Use the wizards to correct problems
Use the wizards to do one of the following:
1Use the 'Feed & cut' wizard to cut the output or to clean cut a roll of media.
Chapter 6 of the user's manual includes complete information about how to
use this wizard.
2Use the 'Change media type' wizard to change the media type defined on the
system. Define the correct media for optimal output quality
3Use the 'Optimize print quality' wizard as a last resort to correct any problems
with print quality. (see ‘Use the wizards to achieve optimal output quality’ on
page 12)
4Use the 'Replace printhead' wizard to replace a defective printhead. (see ‘Use
the Change printhead wizard to change a defective printhead’ on page 14)
5Use the 'Replace cassette' wizard to replace the maintenance cassette. Chapter
8 of the user's manual includes complete information about this wizard.
6Use the 'Configure system' wizard to check the network settings. If you do not
have a keyboard, mouse and monitor with your controller, you can also use the
'Configure system' wizard to clear the set memory. Chapter 3 of the user's
manual includes complete information about this wizard.
Use the user manual on the documentation CD-ROM to correct problems
If the information in this guide does not give you all of the information you
need when you use the Océ TCS400, refer to the user's manual on the user
documentation CD-ROM for more information.

Self-support tips (US) 7
What to do if you are not satisfied with the
output quality
Achieve optimal output quality
Introduction
The Océ TCS400 offers 2 methods for checking print quality.
■Make a quality check print
■Make a demo print.
On the system information card on the on-line screen of the printer, use the
lower softkey for 'Demo prints' (key 6 on the folded cover) to enter the menu
with the quality check print and the demo print.
Chapter 7 of the user's manual includes a section about how to check the print
quality.
If you are not satisfied with the output quality, use the following procedure:
1First, make sure that you load and define the correct media type on the printer.
Use the 'Change media type' wizard to load a media roll and to change the
media type defined on the system.
Then, make sure you define the correct media type for your job.
The following problems are never connected to media. Ignore the above steps
if these problems occur and continue with step 3. (see ‘Important points for
sending print jobs’ on page 15)
■The length and width measurements are different from the original
■The colored lines are not aligned
■Missing sections in lines or stepped lines
■Missing parts of characters
■Drop-out caused by nozzle problems.
2Make sure you defined the correct print mode for your job. (see ‘Defining the
correct job settings for optimal output quality’ on page 9).

8 Océ TCS400 Self-support guide
3Finally, if you have defined the correct media and the correct print mode and
you are still not satisfied with the output quality, use the wizards to achieve
optimal output quality. (see ‘Use the wizards to achieve optimal output quality’
on page 12).
Chapter 7 of the user's manual includes a table with recommended media types
and print modes for the different types of jobs.
Chapter 7 of the user's manual includes a table with a complete overview of the
settings and the methods to correct specific problems with the output quality.

Self-support tips (US) 9
Defining the correct job settings for optimal output quality
Definition
To achieve optimal output quality, define the correct print modes.
Use the following order to define the print modes:
1Define the correct media settings.
The website http://supplies.oce.com includes information about the correct
media settings for your jobs.
2Define the correct 'Color mode'.
3Define the correct 'Print quality mode'.
4Define the correct 'Color mode'.
Chapter 7 of the user's manual includes information about the recommended
job settings for your jobs.
Define the correct color mode.
[1] Define the correct colo r mode
[1] Define the correct color mode
If Then
The original is in color and the print-
ed output requirement is color
set the 'Color mode' to 'Color'
The original is in color and the print-
ed output requirement is grayscale
set the 'Color mode' to 'Grayscale'
The original is grayscale set the 'Color mode' to 'Grayscale'

10 Océ TCS400 Self-support guide
Define the correct print quality mode
[2] Define the correct print quality mode
[2] Define the correct print quality mode
Define the correct content mode
[3] Define the correct conte nt mode
[3] Define the correct content mode
If Then Example
Speed is the most im-
portant requirement.
Set the 'Print quality
mode' to 'Check'
Use this mode, for example,
to insure that all the informa-
tion is visible on the printed
output.
The speed require-
ment and the print
quality requirement
are balanced. .
Set the 'Print quality
mode' to 'Release'.
Use this mode, for example,
to approve bid-sets or for in-
ternal releases of drawings
The quality is the
most important re-
quirement.
Set the 'Print quality
mode' to 'Presenta-
tion'
Use this mode, for example,
to present drawings to the
customers.
If Then
The job contains filled areas in vivid
colors and quality is an important re-
quirement
Set the 'Content mode' to 'Area fills'
The job does not contain filled areas
in vivid colors
Set the 'Content mode' to ' Lines /
text'

Self-support tips (US) 11
Use the print modes to correct typical inkjet artifacts
[4] Use the print modes to correct typical inkjet artifa cts
[4] Use the print modes to correct typical inkjet artifacts
If Then
Ink saturation causes the media to
cockle
Set the 'Content mode' to 'Area fills'
The print contains regular horizontal
light or dark bands
■Set the 'Print quality mode' to
'Presentation'
■Set the 'Content mode' to 'Area
fills'
The filled areas contain white stripes ■Set the 'Print quality mode' to
'Presentation'
■Set the 'Content mode' to 'Area
fills'
The colored lines are not aligned or
are blurred
■Set the 'Print quality mode' to
'Presentation'
■Set the 'Content mode' to ' Lines /
text'
The color of one area or line runs into
the color of another area or line
Set the 'Print quality mode' to 'Pre-
sentation'
Parts of lines are missing or lines are
stepped
Set the 'Content mode' to ' Lines /
text'
Parts of characters are missing Set the 'Content mode' to ' Lines /
text'
On high gloss photo paper the indi-
vidual ink drops merge on the media
Set the 'Print quality mode' to 'Re-
lease' or to 'Presentation'
The length and width measurements
are different from the original
Set the 'Print quality mode' to 'Pre-
sentation'

12 Océ TCS400 Self-support guide
Use the wizards to achieve optimal output quality
When to do
Before you initialize the 'Optimize print quality' wizard, verify the following:
■Did you define the correct media type for your job? Define the correct
media for optimal output quality
■Did you define the correct print mode settings for your job? (see ‘Defining
the correct job settings for optimal output quality’ on page 9)
After verifying that you usedthe correct media and the correct print modes, use
the 'Optimize print quality' wizard to solve the following problems with your
printed output:
■Regular horizontal light or dark bands on the output
■White stripes in filled areas
■The length and width measurements are different from the original
■The colored lines are not aligned or are blurred
■Missing sections in lines or stepped lines
■Parts of characters are missing
■Drop-out caused by nozzle problems.
Chapter 7 of the user's manual includes complete information on how to
optimize print quality.
Before you begin
During the 'Optimize print quality' wizard, the system performs a calibration.
The calibration is only possible on one of the following media types indicated
below. Before you start the wizard, first load and define one of these media
types on the printer.
■Standard paper
■Premium coated paper
■Bond
■Coated bond
■Matte photo paper
■High gloss photo paper
■Deluxe bond.

Self-support tips (US) 13
How to initialize the Optimize print quality wizard
1Press the on-line / off-line key (key 4 on the folded cover) to set the printer
off-line.
2Press the lower softkey for 'Optimize print quality' (key 6 on the folded cover)
to enter the wizard.
3Follow the steps of the wizard.
4If there are no defective printheads, you can perform a printhead alignment.
If you select 'No', the system returns to the off-line menu.
5If there are printheads with defective nozzles, you cannot perform a printhead
alignment.
If there are printheads with defective nozzles, you can try the following:
■Continue the printing without enabling the fallback mode. The output
quality is not optimal.
■Enable the fallback mode to continue the printing with optimal output
quality.
■Enter the 'Replace printhead' wizard to replace the defective printhead.

14 Océ TCS400 Self-support guide
What to do when the system indicates a
defective printhead
Use the Change printhead wizard to change a defective printhead
When to do
The system indicates a defective printhead. Only replace the printhead
indicated by the system.
Chapter 8 of the user's manual includes complete information about how to
replace a defective printhead.
Before you begin
During the 'Change printhead' wizard, the system performs a calibration. The
calibration is only possible on of the following media types:
■Standard paper
■Premium coated paper
■Bond
■Coated bond
■Matte photo paper
■High gloss photo paper
■Deluxe bond.
How to initialize the Change printhead wizard
Attention: Only open the top cover when the wizard prompts you.
1Press the on-line / off-line key (key 4 on the folded cover) to set the printer
off-line.
2Press the lower softkey for 'Change printhead' (key 6 on the folded cover) to
enter the wizard.
3Follow the steps of the wizard.
4At the end of the wizard, the printer calibrates.
When the calibration is completed, the screen displays the calibration status.

Self-support tips (US) 15
What to do when you have problems with
sending print jobs
Important points for sending print jobs
Before you send print jobs to the Océ TCS400, remember the following:
■The values defined in the Océ Settings Editor are default values for the
system. You can define a number of job settings in the printer drivers or the
job submission tools. The settings defined in the printer drivers or the job
submission tools always overrule the settings defined in the Océ Settings
Editor.
Chapter 10 of the user's manual and the on-line help in the Océ Settings
Editor include complete information about the Océ Settings Editor
■Make sure that the media type and size defined in your job match the media
type and size defined on the printer.
■Make sure that you define the correct print mode for your job.
■Make sure that you define the correct media type for your job.
■Make sure that you define the correct job settings. For example, orientation,
rotate, shift, and 'Automatic roll switch'. The section about the correct
media types for your jobs describes the job settings you can use with the
different media types and sizes.
A job submission tool, such as Océ Print Exec®Workgroup LT, provides you
with information about the media defined on the system. The printer drivers do
not display this type of information. If you use the printer drivers to send your
jobs, use Océ Remote Logic to view information about the media defined on
the printer in the Océ System Control Panel.
Chapter 4 of the user's manual includes more information about how to send
print jobs to the Océ TCS400.
Chapter 6 includes more information about how to define the correct media
settings for your jobs.

16 Océ TCS400 Self-support guide

17
Océ TCS400
Self-support guide
Chapter 2
Safety information (US)

18 Océ TCS400 Self-support guide
Instructions for safe use.
Introduction
Océ designed products are tested in accordance with the strictest international
safety standards. It is important that you observe the safety rules included in
this appendix to help assure safe working with the Océ TCS400.
Maintenance
■Do not remove any screws from fixed panels.
■Do not perform any maintenance activities other than the maintenance
activities for the parts and the maintenance materials described in this
manual.
■Do not place any liquids on the machine.
■Use maintenance materials and other materials for their original purpose
only.
■Keep maintenance materials away from children.
■Do not mix cleaning fluids or other substances.
■To avoid the risk of introducing hazards, all modifications to Océ equipment
are strictly reserved to properly qualified and trained service technicians.

Safety information (US) 19
Connection
Attention: Do not move the machine yourself. If you wish to move the machine,
contact Customer Service.
We recommend you connect only those products which meet the (inter)national
product safety and radio frequency interference standards, and that you use an
attachment cable as specified by Océ.
■If for any reason you have to move the machine yourself, please make sure
that the mains power point has the proper fuse capacity. See the Océ
TCS400 safety data sheet in this appendix for information about maximum
current.
■Do not bridge any mechanical or electrical circuit breakers.
■Do not use an extension lead to connect the machine.
■This machine is not designed for connection to an IT power system. An IT
power system is a voltage network in which the neutral wire is not
connected to earth.
■If the machine is connected through a wall socket, place the machine near a
wall socket that is easily accessible.
■If the machine is connected through a fixed connection to the electricity
grid, the disconnect device in the fixed connection must be easily
accessible.
Surroundings
■Make sure that the machine is placed on a level, horizontal surface of
sufficient strength. See the Océ TCS400 safety data sheet in this appendix
for information about the weight of the equipment.
■Make sure there is sufficient space around the machine. Sufficient space
around the machine facilitates reloading materials as well as maintenance.
■Do not place the machine in rooms which are subject to excessive vibration.
■Do not place the machine in rooms which are too small or insufficiently
ventilated. See the Océ TCS400 safety data sheet in this appendix for
information about space and ventilation requirements.

20 Océ TCS400 Self-support guide
General
■Always use materials recommended by Océ and developed for the Océ
TCS400. Materials not approved by Océ can result in problems with your
machine.
■Do not use the machine if it is emitting unusual sounds. Remove the plug
from the power socket or turn off the fixed connection to the electricity grid
and contact Customer Service.
Note: This is a class A product. In a domestic environment this product may
cause radio interference. If this occurs, the user may be required to take
adequate measures.