Panasonic KX-HDV800 Instruction Manual

Installation & Administration Guide
IP Conferencing Phone
Model No. KX-HDV800
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and savethis manual
for future use.
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Document Version 2020-03

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Outline
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Related Documentation
USER GUIDE
Describes information about the operation of the product.
Manuals and supporting information are provided on the Panasonic Web site at:
https://panasonic.net/cns/pcc/support/sipphone/
Technical Support
When technical support is required, contact your phone system dealer/service provider.
Trademarks
• The Bluetooth®word mark and logos are owned by the Bluetooth SIG, Inc. and
any use of such marks by Panasonic Corporation is under license.
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Microsoft Corporation in the United States and/or other countries.
• SD Logo is a trademark of SD-3C, LLC.
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• Microsoft product screen shot(s) reprinted with permission from
Microsoft Corporation.
Note
• The screen shots shown in this guide are provided for reference only, and may
differ from the screens displayed on your PC.
Introduction

3
CONTENT
DESCRIPTION 4
DISPLAY INFORMATION AND WEB INTERFACE 5
DISPLAY SCREEN ………………………………………………………………………………… 5
NAVIGATION AND SELECTION IN MENUS…………………………………………………… 6
USING THE WEB INTERFACE ………………………………………………………………… 8
INSTALLATION 9
CONNECTING ……………………………………………………………………………………… 9
OBTAINING A NETWORK ADDRESS ………………………………………………………… 10
LOGIN ……………………………………………………………………………………………… 10
SOFTWARE UPGRADE AND BASIC SETTINGS …………………………………………… 11
REGISTERING AN ACCOUNT…………………………………………………………………… 14
SETTINGS 16
LOGIN ……………………………………………………………………………………………… 16
BASIC ……………………………………………………………………………………………… 16
SIP …………………………………………………………………………………………………… 19
NETWORK ………………………………………………………………………………………… 25
MEDIA ……………………………………………………………………………………………… 27
LDAP ………………………………………………………………………………………………… 30
WEB INTERFACE ………………………………………………………………………………… 32
TIME & REGION …………………………………………………………………………………… 33
PROVISIONING …………………………………………………………………………………… 34
SYSTEM …………………………………………………………………………………………… 35
HEADSET INSTALLATION 36
CONNECTING A HEADSET ……………………………………………««««««…«……36
HARD SYSTEM RECOVERY 37
PROVISIONING – UPGRADE AND CONFIGURATION 38
FIRMWARE UPGRADE ON A SINGLE PHONE ……………………………………………… 38
USING A CONFIGURATION FILE ………………………………………………………………
USING A DEVICE MANAGEMENT SERVER …………………………………………………4
MANAGING PHONE BOOK AND CONF. GUIDE 50
IMPORTING AND EXPORTING CONTACTS ………………………………………………… 50
IMPORTING AND EXPORTING CONFERENCE GROUPS ………………………………… 52
CHECKING STATUS AND LOGS 53
DEVICE ……………………………………………………………………………………………… 53
NETWORK ………………………………………………………………………………………… 53
TIME & REGION …………………………………………………………………………………… 54
SIP …………………………………………………………………………………………………… 54
MEDIA ……………………………………………………………………………………………… 55
LOG ………………………………………………………………………………………………… 56
SPECIFICATIONS 58

4
USB port
NFC symbol
No/end/back
Start/stop recording
Increase volume
Decrease volume
Mute, the caller
cannot hear you
Hold, puts a
call on hold Line selection
Alphanumerical buttons
Hold down a button for 2
seconds to open the phonebook
OK
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Conference
Automatic dialling of
conference groups
One press of this button
will always connect all
parties to a conference call
Answer/connect calls
and Flash
During a call: Press to
call a new person
Hang up/end call
Menu
Settings
Navigation in menus
Display of call list Navigation in menus
Display of call list
DESCRIPTION
SD memory card port
Expansion
microphone
port
Display screenSpeaker Microphone Keypad
Power supply port
Security lock
port
AUX port
Ethernet cable port
Expansion microphone port
LEDs
Flashing blue Incoming call
Steady blue light Call in
progress
Flashing red light Hold, micro-
phone and
speakers
turned off
Steady red light Mute, micro-
phone turned
off

5
DISPLAY SCREEN
On Hook
Press to display this screen.
Off Hook
Press to display this screen.
Line status:
Line free (Before account name – telephone not registered)
Line connected (Before account name – telephone registered)
Line on hold (“HOLD” displayed on the screen – all calls on hold)
Line (called party) busy
Own line put on hold by other party
Recording call
Secure connection
Information text displays one of the following:
• Number or name of each phone line
(The name will be displayed if a number is in the phone book)
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Line menu
Press (LINE) to switch to and from this menu.
DISPLAY INFORMATION AND WEB INTERFACE
Date
Time
Mobile device connected via Panasonic
Conference Application (Conf App)
Screen text (can be changed)
Account name (can be changed)
Registered
Not registered
Information text (see below)
Phone lines (L1–L4)
Line status (see below)
Call duration
Secure connection
Line/number/name
New line (two lines if two accounts are registered)
Option for creating or splitting conference calls

6
Menu
Press (MENU) to switch to and from a menu.
NAVIGATION AND SELECTION IN MENUS
ÖPress (MENU) .
ÖSelect the option you want from the menu using the arrow buttons.
Ö&RQ¿UPE\SUHVVLQJOK to select the marked option.
ÖCancel the setting or go back one level in the menu by pressing .
ÖQuit the menu by pressing (MENU) again.
LNote that after you have made changes to a setting, you must press OK to activate
the setting.
It is possible to open a menu option directly by pressing the number button that
corresponds to the position of the option in the menu (e.g. 2 to open PHONE BOOK
and then 3 to select EDIT CONTACT).
Writing style in instructions
In the instructions, (MENU) > SETTINGS (6) means you should:
ÖPress (MENU) .
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open the menu (or press button number 6).
Correspondingly, Phone book > Conference Guide in the web interface means you
should select Phone book menu and the Conference Guide tab.
DISPLAY INFORMATION AND WEB INTERFACE
Current menu
Submenu
Marked option – open by pressing OK button
Scrolling list
(indication of where the marked option is in the list or menu)
List of setting options:
Existing settings
Marked option – select by pressing OK button
List of names:
Marked name – select by pressing OK button

7
Menu tree
Menu tree, advanced settings
The advanced settings are protected by administrator’s PIN code.
The default value is 12345678.
The simplest way to make settings and edit contacts is using a PC and the
KX-HDV800 web interface.
DISPLAY INFORMATION AND WEB INTERFACE
123456789
CONF GUIDE SETTINGS SYSTEM STATUSRECORDING
DEFAULT
PROFILE 1
PROFILE 2
PROFILE 3
PROFILE 4
PROFILES PHONE BOOK EXT. PHONE BOOK
SEARCH
CONTACT
ADD
CONTACT
EDIT
CONTACT
ERASE
CONTACT
ERASE
ALL
STATUS
SEARCH
GROUP
ADD
GROUP
EDIT
GROUP
ERASE
GROUP
ERASE
ALL
STATUS
PLAYBACK
FILE
RENAME
FILE
ERASE
FILE
ERASE
ALL
SETTINGS
STATUS
BASIC
ADVANCED
RESTART
REBOOT
FACTORY
RESET
LOGOUT
ACCOUNTS
NETWORK
NAT
TRAVERSAL
MEDIA
TIME
DEVICE
ACCOUNTS
LANGUAGE
KEY TONE
RING LEVEL
EQUALIZER
TIME
FORMAT
DEFAULT
CONF APP
DISCONNECT
ERASE
DEVICE
ERASE
ALL
STATUS
ACCOUNTS
SETTINGS
NETWORK NAT
TRAVERSAL
BASIC
ADVANCED
STUN
OFFER ICE
IP
ETHERNET
ACCOUNT 1
ACCOUNT 2
TRANSPORT
MEDIA TIME REGION WEB
INTERFACE
NTP
TIME DATE
TIME ZONE
DAYLIGHT
SAVING
CODEC
VAD
DTMF
SIGNALLING
SECURITY
G722
PCMA
PCMU
G729
SRTP
SIGNALLING
VLAN
PIN
DISABLE
ACCOUNT
EDIT
ACCOUNT
SCREEN
TEXT
CONF APP

8
USING THE WEB INTERFACE
You can use the web browser of a PC connected to the same network to manage
contacts, conference groups and settings in the KX-HDV800.
For security reasons, recordings can only be managed directly on the KX-HDV800. All
other settings that can be made directly on the KX-HDV800 can also be made via the
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¿OH
The default setting for the PIN code is 00000000IRUWKHXVHUDFFRXQW'HIDXOW3UR¿OH
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(Admin). We recommend that you change the PIN codes in order to protect the settings.
The administrator can always view and change the PIN codes to the user accounts.
The administrator’s PIN code can only be reset with a complete reset to factory settings.
Checking IP address
ÖPress (MENU) and select the sub menu STATUS > NETWORK (8,2).
ÖCheck the conference phone’s network address under the heading IP ADDRESS.
LUse this address to log into the web server in the conference phone.
Login
ÖLog into the web server in KX-HDV800 by entering the phone’s network address in
your computer’s web browser.
ÖSelect AdminDV3UR¿OHDQGHQWHU\RXU3,1
LDefault PIN is 12345678.
DISPLAY INFORMATION AND WEB INTERFACE
KX-HDV800

9
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The guide includes the basic settings for a quick start and works in most cases.
Note
• Panasonic assumes no responsibility for injuries or property damage resulting from
failures arising out of improper installation or operation inconsistent with this
documentation.
CONNECTING
ÖConnect the KX-HDV800 to the network as illustrated below. KX-HDV800 supports
PoE (Power over Ethernet).
LIf the network does not support PoE, an optional AC adapter must be used for
connection to the mains.
The headsets can be used with this unit. (Not all operations with the headsets can be
guaranteed.) For up-to-date information about headsets that have been tested with this
unit, refer to the following web sites:
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ÖPlace the conference phone in the middle of the table.
The KX-HDV800 must obtain a network address and be registered in a SIP PBX before
it can be used. The easiest way to register an account and make the settings in the
KX-HDV800 is using a computer connected to the same network and via the integrated
web server.
INSTALLATION
AC adapter
Ethernet and PoE connection
(Optional)
External Wired MIC (Optional)
+HDGVHW External Wired MIC
(Optional)

10
OBTAINING A NETWORK ADDRESS
Connecting to a network with DHCP
See “Check IP address” under “USING THE WEB INTERFACE” on page 8.
Connecting to a network with static IP addresses
You need the IP address, host name, domain, (MENU), gateway, DNS 1, and DNS 2.
The host name can be set freely. The domain and secondary DNS can be left blank.
ÖPress (MENU) and select SETTINGS > ADVANCED (6,2).
ÖEnter the PIN code.
LThe default code is 12345678.
ÖSelect NETWORK (2)
ÖSelect STATIC IP.
ÖEnter values for the IP ADDRESS.
LEnter three digits (begin with 0 if necessary), press OK, enter three digits, and
so on.
ÖEnter HOST NAME
Default is KX-HDV800.
ÖEnter DOMAIN
ÖEnter NETMASK
ÖEnter GATEWAY
ÖEnter DNS 1
ÖEnter DNS 2
The display shows DONE.
LOGIN
See “Login” under “USING THE WEB INTERFACE” on page 8.
INSTALLATION