Pitney Bowes DM100i Series User manual

Quick Install Guide
DM100i / DM125 / DM200L / DM225
Digital Mailing Systems
PB Form AW22103 Rev E 10/12
© 2012 Pitney Bowes Inc.
All Rights Reserved
Printed in the USA

Mailing System
Contents
Moistener
and EZ-Seal
(optional)
Scale
(optional)
Stacker
PBI Ink Cartridge
(Reorder #793-5)
Print Head
in Package
Tape Sheets
Phone Cord Power Cord
Quick Install Guide
(this document)
Quick Reference
Base
(DM200L and DM225
only)
postage
tape sheets
USB Cable

1
You must connect to the Pitney Bowes Data Center to add postage funds,
download software updates, and perform USPS required inspections.
If you have Internet access, we recommend you install the PC Meter
Connect™ Desktop Application online at www.pb.com/support/pcmc. This
software provides the quickest data transfers.
DM100i and DM200L - Download and install the latest PC Meter
Connect Desktop Application from www.pb.com/support/pcmc.
After you have installed the PC Meter Connect Desktop Application,
you must return to this Guide and complete the meter setup starting
at Step 5. The PC onscreen directions will direct you to do so.
DM125 and DM225 - Download and install the latest PC Meter
Connect Desktop Application from www.pb.com/support/pcmc.
After you have installed the PC Meter Connect Desktop Application,
follow the PC onscreen instructions which guide you through the
complete system setup. You need not refer to this Guide again.
If you do not have Internet access, or choose not to use the PC Meter
Connect Desktop Application, simply continue with Step 3 in this Quick
Install Guide. You will not need to download the PC Meter Connect
Desktop Application.
You can identify your model from the label on the front of your meter shown
in Step 1.
Step 1 Remove Shipping Tape
Step 2 Select a Connection Method
and Setup Your Meter
Open the top cover of the meter and remove
any packing material, protective foam, or tape
that may be present. Close the cover.
You must remove your existing postage funds
first, if you have an existing meter that is being
replaced. Refer to other “return” or “Transfer”
documents provided.
For best results, we strongly encourage you to follow the steps in this guide in
sequential order.
RequestServiceSupport,OrderSupplies or
CheckPostageAccountBalanceOn-Line
www.pb.com
Select“MyAcco unt”
orcall
1-800-522-0020
ProductDescription
DMXXX
PXXX
XXXXXXX
SerialNumber
ProductCode(PCN)
Request Service Support, Order Supplies or
Check Postage Account Balance On-Line
www.pb.com
Select “My Account”
or call
1-800-522-0020
Product Description
DMXXX
PXXX XXXXXXX
Serial NumberProduct Code (PCN)

2
Step 4 Connect Power
Step 3 Connect Phone Line
Select a location for the meter near an analog phone line and connect the
phone cord between the back of your meter and an analog phone jack.
If you have this model,
turn the On/Off switch on.
or
depending upon your model
The following are usually analog phone lines:
• Fax lines
• Residential phone lines
• Lines used by modems or credit card readers
Phone
Power
Power
On/Off Switch
Connect the power cord between the back of your meter and a
convenient outlet.
Phone systems installed in some businesses are not analog and may damage
your system. If you are unsure about your phone line, contact your telephone
company or local network administrator.
Keep the meter plugged in at all times to an outlet not controlled by a wall
switch.

3
Still have questions?
For installation support call: 1-877-817-2463. Alternately, your questions may be
answered in the Operator Guide or online. The Operator Guide can be found at
the following websites.
Product Name: DM100i Model: P700 Product Name: DM125 Model: PR00
http:// www.pb.com/support/DM100 http:// www.pb.com/support/DM125
Product Name: DM200L Model: P7L1 Product Name: DM225 Model: PRL1
http:// www.pb.com/support//DM200 http:// www.pb.com/support/DM225
Step 5 Select Language
Your meter must be set to the correct local time.
After the system powers up and completes a self-check, select the
language you wish to use. Simply press the small round button next
to your choice.
HH:
If the hour value displayed (HH) is correct, simply select OK and
Continue. If the hour value is wrong, key in the correct value
before pressing OK and Continue.
Step 6 Set Local Time

4
You MUST set the AM/PM correctly. If the local time is off by 12 hours your system
may print the wrong date on your mail and it may be returned by the Post Office.
ATTENTION:
Again, if the minutes value displayed (MM) is correct, simply
select OK and Continue. If the minutes value is wrong, key in
the correct value before pressing OK and Continue.
Check one last time, paying special attention to the
AM/PM setting. If the current local time is correct, select
This is correct.
Step 6 Set Local Time (continued)

5
The following screen will appear.
C. Remove the print
head from its packaging.
Peg
Peg
Tape Strip
A. Open the top cover.
B. Unlatch and flip up
the guard.
Ink Cartridge Guard
When you open the cover
the screen will prompt....
Step 7 Install the Print Head

6
Remove the tape strip
from the bottom of the
print head.
Slide the print head pegs
into the lower set of grooves.
Tabs
Step 7 Install the Print Head (continued)
Squeeze the tabs and push
the print head flush against
the wall.
Remove the plastic cap
from the bottom of the
print head.
OR
Depending on
your model
D.
E. F.
This step is critical to prevent system damage.
ATTENTION:

7
Remove the ink cartridge
from the bag. The silver foil
strip on the bottom of the
cartridge should remain in
the bag when the cartridge
is withdrawn.
Drop the cartridge in next to
the print head. The label on
the top of the cartridge should
face front.
Close the guard and
click to secure.
Close the top cover. The
meter will automatically
prepare the ink cartridge
for use.
Step 8 Install the Ink Cartridge
“CLICK”
A.
C.
B.
D.

8
Step 9 Print a Test Pattern
When prompted, insert a spare envelope
or a tape sheet for a test print.
Good test print - no missing lines Poor test print
If the test print is good, press the green Yes/Enter
button on the front of the meter.
If the test print is poor, press No to perform
additional maintenance.
No Yes/Enter
For proper printing, position
mail flat against registration
wall and gently slide mail to
the right on feed deck.
The system will detect
the envelope and
automatically pull it through
the printing mechanism.
Registration
Wall