Pitney Bowes DM125 Instruction Manual

Deactivating your DM100i and installing your NEW
DM125 Postage Meter
™

Step 1. Deactivate Your DM100i System
1. Print a Postage Funds Report (Postage)
A. Press Funds
B. Press “Page down” to the third screen
C. Select print funds report
D. Insert envelope or tape sheet into machine when prompted
2. Print Accounts Report (if using accounting)
A. Press reports
B. Select “printable report”
C. Select “multi acct summary”
D. When Prompted, insert tape sheet or envelope into machine (note if it is a multi-page report, you will be
prompted to insert another envelope/tape sheet)
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Important: For best results, we strongly encourage you to follow the steps in this guide in sequential order.
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3. Withdraw Postage Funds From the DM100i and Transfer to Your
Postage Account
A. Verify that your DM100i is turned on and is connected to the Pitney Bowes Data Centre by USB
(if using computer with PC Meter Connect).
B. Press Options
C. Press Page Down twice
D. Select “Advance Features”
E. Select “Meter Withdrawal”
F. Select “Transfer all funds from meter to PBP account”
G. The system dials into the Pitney Bowes Data Centre (this may take a few moments). Various screens
display, letting you know the status of the process.
H. The Transfer Successful screen displays. Select “Continue”
I. Meter will show: “System out of Service”.
J. Any funds Left on your meter due to meter error or defect will be refunded once the meter is returned
and processed. Expect 4-6 Weeks For the Refund. Funds advance can be arranged so you don’t
experience any down time.
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D. Close the Ink cartridge guard, and close the meter top cover.
E. Wait five seconds and then disconnect the power and USB cords from the back of the meter.
Remove Moistener and Scale
A. If your unit has the moistener, remove it by pushing down the blue release lever and pulling it straight
out to the left. Remove the scale by lifting it away from the meter.
release lever
moistener
4. Disassemble Your Old System
Remove Ink
A. Open top cover and the Replace Ink Cartridge screen will display:
B. Select “Replace ink tank”
C. When the printing mechanism has moved forward, open the ink cartridge guard and remove the ink
cartridge. This ink cartridge will be installed in your new DM125 system.
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Step 2. Installing Your NEW DM125 system
1. Verify Contents of NEW Mailing System Package
Mailing System
Moistener and
EZ-Seal (optional)
Scale (optional) Stacker
Pitney Bowes
Ink Cartridge
(Re-order #739-5)
Print Head
in Package
Tape Sheets
Power Cord
Quick Install Guide
postage
tape sheets
USB Cable LAN Cable &
Adapter
Basics Poster
P
OSTER
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2. Remove Shipping Tape
Open the top cover of the meter and remove any packing material, protective foam, tape that may be
present. After done you can close the cover.
3.Install Additional Components
A. Scale
If your system came with the optional scale, attach it now.
The scale consists of two pieces. Place the platform on top of
the base unit, being sure the pegs on the platform are inserted
into the corresponding holes in the base unit.
Position the assembled scale as shown. Now plug the
connector on the bottom of the base unit into the matching
connector on your system.
release lever
moistener
platform
base unit
B. Moistener
The optional moistener allows you to moisten, seal, and apply
postage to your envelopes all in one smooth step. Position the
moistener on the left side of the deck as shown. Hold down the
blue release lever and slide moistener from left to right, with the
lip of the moistener above the deck.
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Option 1: Setup Connectivity Using PC Meter Connect
Step 3. Select a Connection Method
Your system must connect to the Pitney Bowes Data Centre to add funds that were returned from the old
system and to download updates. Your new meter can be connected using PC Meter Connect® or LAN
adapter. Read options first, then choose the appropriate connection method.
Go to http://www.pitneybowes.ca/support/ to download PC Meter Connect™ software. Select to run
or save the software and open the file and follow the install Prompts.
Screen 1 Screen 2
Screen 3 Screen 4
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NOTE: You will now have an icon on
your desktop and an icon down in your
system tray.
Go to Step “4” to finish the install or select a different connection option.
Screen 5 Screen 6
Screen 7
Screen 9
Screen 8
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Option 2: Setup Connectivity Using Constant Connection LAN Adapter
Constant Connection is an option that allows you to connect your DM125 system to the Pitney Bowes
Data Centre via a LAN network that has internet access. Constant Connection provides faster
transmission speed while connecting though your local network.
Be sure the meter is turned OFF. The ON-Off switch is located on the back of the meter.
Connect the short USB extension cable (approximately 6”) between the back of your meter, and the
LAN adapter as shown. Make sure no cables are connected to the ports marked with a red X as
indicated in the diagram.
Plug one end of the Ethernet cable included in the kit into a network connection on the wall. Plug the
other end of the Ethernet cable into the network adapter as shown and then proceed to step “4”.
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Step 4. Connect Power
Connect the power cord between the back of your meter and a convenient outlet.
Keep the meter plugged in at all times to an outlet not controlled by a wall switch.
power power On/Off switch
If you have this model,
turn the On/Off switch on.
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Step 5. Set Language and Time
Your meter must be set to the correct local time.
If the hour value displayed (HH) is correct, select OK and Continue.
If the hour value is wrong, key in the correct value before pressing OK and Continue.
HH:
MM
If the minutes value displayed (MM) is correct, select OK and Continue.
If the minutes value is wrong, key in the correct value before pressing OK and Continue.
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After the system powers up and completes a self-check, select the language you wish to use.
Simply press the small round button next to your choice.

Check one last time, paying special attention to the AM/PM setting.
If the current local time is correct, select This is correct.
Attention: You MUST set the AM/PM correctly. If the local time is off by 12 hours your system may print the
wrong date on your mail and it may be returned by the Post Office.
Select AM or PM
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Step 6. Install the Print Head
Open the top cover.
Unlatch and flip up the guard.
Remove the print head from the packaging.
ink cartidge guard
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The following screen should be displayed on your meter.
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Remove the tape strip from the bottom of the printhead or
Remove the plastic cap from the bottom of the printhead, depending on the model.
Slide the print head pegs into the lower set of grooves.
Squeeze the tabs and push the print head flush against the wall.
or
peg
peg
tabs
Attention: This step is critical to prevent system damage!
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Remove the ink cartridge from the bag. The silver foil strip on the bottom of the cartridge should
remain in the bag when the cartridge is withdrawn.
Step 7. Install the Pitney Bowes Ink Cartridge
Drop the ink cartridge into the ink cartridge area, next to the print head. The label on the top of the
cartridge should face front.
Close the guard until you hear a “click” to secure the ink cartridge.
Close the top cover. The meter will automatically prepare the ink cartridge for use.
“Click”
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Step 8. Print a Test Pattern
Determine if the quality of the test print is good by comparing it to the examples below.
Good test print - no missing lines Poor test print - missing lines
If the test print is good, press the green Yes/Enter key.
If the test print is poor, press the No key to perform additional maintenance.
Note: if you try maintenance 3 times and is still not correct please call 1-800-672-6937 and select
options for technical support for help
registration
wall
For proper printing, position
mail flat against registration
wall and gently slide test
piece to the right on feed
deck.
The system will detect the
envelope and automatically
feed it through the printing
mechanism.
No Yes/Enter
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When prompted, insert a spare envelope or a tape sheet for a test print.
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Step 9. Enter Scale Location Code
Alberta
Ontario
Calgary 19
Ottawa 18
Edmonton 21
Sudbury 18
Thunder Bay 20
British Columbia
Toronto 17
Vancouver 20
Windsor 16
Victoria 20
Prince Edward Island
Manitoba
Charlottetown 19
Winnipeg 20
Quebec
New Brunswick
Charlesbourg 19
Moncton 19
Montreal 18
Saint John 18
Trois-Rivieres 19
Ville de Quebec 19
Newfoundland
Come by Chance 19
Saskatchewan
St. John’s 19
Moose Jaw 20
Regina 20
North West
Territories
Saskatoon 21
Yellowknife 25
Nova Scotia
Halifax 18
Nunavut
Yukon
Iqaluit 26
Whitehorse 24
Scale Location Codes for Canada
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A scale code is needed to calibrate the scale.
If you have just attached your scale, key in the
correct scale code for your location. (Codes
for each province can be found below). Then
select Continue.
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Step 10.Check Your Account Balance and
Transfer Postage to Meter
For your security, your meter does not ship with pre-loaded postage.
When your account is accessed at the Postage-by-Phone® Data Centre, you will see your current
balance (Prepaid) and your current credit line (Other). Some, or all, of the postage funds you have
already purchased (Prepaid) you will transfer into your meter in the next step.
PBP = Postage by Phone
It is simply your account balance.
Select Yes/Enter to transfer postage into the meter.
No Yes/Enter
You will now transfer postage into the meter from your account. Key in the amount of postage you
wish to add whole dollars only. (see funds report that was printed from old system in Step 1) If, when
it connects, it gives an error message “account not found” please call 1-800-672-6937, follow the
prompts for PitneyWorksTM
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No Yes/Enter
Follow the screen prompts to print your receipt.
Select Continue.
You will be asked to confirm your choice.
Press Yes/Enter or No for a receipt.
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Step 11. Last Step - Update Your Software
.
The updated files will be sent to, and
installed on, your system. Follow the
screen prompts.
When the software installation process
has finished, select Continue.
Select Get update now.
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This last step downloads current rates in addition to any additional features you may have ordered into your meter.
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