protech prox PA-A310 User manual

USER
MANUAL
PA-A310
10.1”POSTerminal
PoweredbyIntel®Celeron®
J3355/3455CPU
PA-A310 M1

10.1” Fanless POS Terminal
with Intel ®Celeron®
J3355 / 3455 CPU
COPYRIGHT NOTICE & TRADEMARK
All trademarks and registered trademarks mentioned herein are the
property of their respective owners.
This manual is copyrighted in Oct. 2019. You may not reproduce or
transmit in any form or by any means, electronic, or mechanical,
including photocopying and recording.
DISCLAIMER
This user’smanual is meant to assist users in installing and setting up
the system. The information contained in this document is subject to
change without any notice.

CE NOTICE
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
FCC NOTICE
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
You are cautioned that any change or modifications to the equipment
not expressly approve by the party responsible for compliance could
void your authority to operate such equipment.
CAUTION: Danger of explosion may occur when the battery
is incorrectly replaced. Replace the battery
only with the
same or equivalent type recommended by the ma
nufacturer.
Dispose of used batteries according to the manufacturer’s
instructions.
WARNING: Some internal parts of the system may have high
electrical voltage. We strongly recommend that only qualified
engineers are allowed to service and disassemble the
system. If any damages should occur on the system and are
caused by unauthorized servicing, it will not be covered by
the product warranty.
Please operate the LCD and
Touchscreen with extra care as they can break easily.

i
Contents
Revision History ...........................................................................................viii
1Introduction.........................................................................................1-1
1.1 About This Manual ....................................................................1-2
2Getting Started ....................................................................................2-1
2.1 Package List..............................................................................2-2
2.2 System Views Without i-Button and Fingerprint Modules.........2-3
2.2.1 Front View .........................................................................2-3
2.2.2 Rear View..........................................................................2-3
2.2.3 Top View............................................................................2-4
2.2.4 Bottom View ......................................................................2-5
2.2.5 Quarter View......................................................................2-5
2.2.6 Side View...........................................................................2-6
2.3 System Views With i-Button Module.........................................2-7
2.3.1 Front View .........................................................................2-7
2.3.2 Rear View..........................................................................2-7
2.3.3 Top View............................................................................2-8
2.3.4 Bottom View ......................................................................2-9
2.3.5 Quarter View......................................................................2-9
2.3.6 Side View.........................................................................2-10
2.4 System Views With Fingerprint Module ..................................2-11
2.4.1 Front View .......................................................................2-11
2.4.2 Rear View........................................................................2-11
2.4.3 Top View..........................................................................2-12
2.4.4 Bottom View ....................................................................2-13
2.4.5 Side View.........................................................................2-13

ii
2.5 System Specifications.............................................................2-14
2.6 Safety Precautions..................................................................2-16
3System Configuration.........................................................................3-1
3.1 External System I/O Ports Diagram & Pin Assignment.............3-2
3.1.1 Rear I/O Ports Diagram.....................................................3-2
3.2 Jumper & Connector Quick Reference Table............................3-4
3.3 Component Locations Of System Main Board..........................3-6
3.3.1 Top View of System Main Board .......................................3-6
3.3.2 Bottom View of System Main Board..................................3-8
3.4 How To Set Jumpers.................................................................3-9
3.5 Function Buttons and I/O Ports...............................................3-11
3.5.1 Power Button...................................................................3-11
3.5.2 DC_IN Port (DC_IN1)......................................................3-11
3.5.3 COM Ports (COM1, COM2, COM3, COM4)....................3-12
3.5.4 HDMI Port (HDMI1) and VGA Port (VGA, optional).........3-13
3.5.5 LAN Port (LAN1)..............................................................3-14
3.5.6 Dual USB 3.0 Ports (USB1) ............................................3-15
3.5.7 Dual USB 2.0 Ports (USB3_1) ........................................3-16
3.5.8 USB 2.0 Port (USB7).......................................................3-16
3.5.9 Cash Drawer Port (DWR1)..............................................3-17
3.6 Setting Main Board Connectors and Jumpers ........................3-18
3.6.1 COM Connectors (COM1_1, COM2_1, COM4)..............3-18
3.6.2 VGA Connector (JVGA1).................................................3-19
3.6.3 COM4 & i-Button Function Selection (JP6, JP7, JP8) ....3-20
3.6.4 Cash Drawer Control Selection (JP11)............................3-21
3.6.5 USB 2.0 Connector (USB3_2).........................................3-26

iii
3.6.6 USB 2.0 Connectors (USB2, USB5, USB6, JUSB7).......3-27
3.6.7 HD Audio Connector (JAUD1).........................................3-28
3.6.8 LVDS Inverter Connector (JINV1) ...................................3-29
3.6.9 LVDS Connector (LVDS1) ...............................................3-30
3.6.10 M.2 Wi-Fi Express Slot (M2_E).......................................3-31
3.6.11 M.2 SSD Express Slot (M2_M) .......................................3-32
3.6.12 SATA 3.0 & SATA Power Connectors (SATA1, SATA_PWR1)
.........................................................................................3-33
3.6.13 LPC Connector (JLPC1)..................................................3-34
3.6.14 Fan Connector (FAN_1) ..................................................3-34
3.6.15 Power Output Connectors (OUT_5V, OUT12V_1,
OUT12V_2, OUT_24V) ...................................................3-35
3.6.16 RTC Connector (BAT1) ...................................................3-36
3.6.17 PS/2 (MSR) Connector (PS2) .........................................3-36
3.6.18 Speaker Connector (JSPK1)...........................................3-37
3.6.19 Switch LED Connectors (SW2, LED1)............................3-38
3.6.20 USB2 Port Selection (JP_USB2).....................................3-39
3.6.21 USB3 Port Selection (JP_USB3_1, JP_USB3_2)...........3-40
3.6.22 USB5 Port Selection (JP_USB5).....................................3-41
3.6.23 Force DNX Firmware Load Selection (JP1)....................3-42
3.6.24 Flash Descriptor Override Selection (JP1)......................3-42
3.6.25 LVDS Sequence Control Selection (JP4).........................3-43
3.6.26 LVDS Backlight Enable Voltage Selection (JP5).............3-44
3.6.27 LVDS Voltage Selection (JP_VDD1) ...............................3-45
3.6.28 Slide Switch For LVDS Resolution Selection (SW1).......3-46
3.6.29 Clear CMOS Data Selection (JP3)..................................3-49
3.7 Printer Board Component Locations & Pin Assignment .........3-50
3.7.1 Printer Board: MB-1030 series........................................3-50
3.7.1.1 Jumper & Connector Quick Reference Table...............3-51
3.7.2 Setting Printer Board Connectors and Jumpers..............3-52

iv
3.7.2.1 Power Supply Connector .............................................3-52
3.7.2.2 RS-232 Interface Connector........................................3-52
3.7.2.3 Thermal Head/Motor/Sensor Connector......................3-53
3.7.2.4 Auto-Cutter Connector.................................................3-55
3.7.2.5 Paper-Near-END Sensor Connector............................3-55
3.7.2.6 USB Interface Connector.............................................3-56
3.7.2.7 Terminal Assignment Connector..................................3-56
3.7.3 Printer Board: MB-1011 & MB-1013................................3-57
3.7.3.1 Jumper & Connector Quick Reference Table...............3-58
3.7.4 Setting Printer Board Connectors and Jumpers: MB-1011 &
MB-1013..........................................................................3-59
3.7.4.1 Power Supply Connector .............................................3-59
3.7.4.2 RS-232 Interface Connector........................................3-59
3.7.4.3 Auto-Cutter Connector.................................................3-60
3.7.4.4 Thermal Head/Motor/Sensor Connector......................3-60
3.7.4.5 Terminal Assignment Connector ..................................3-62
3.7.4.6 USB Interface Connector.............................................3-62
3.8 VFD Board Component Locations & Pin Assignment.............3-63
3.8.1 VFD Board: MB-4103, LD720 .........................................3-63
3.8.2 Jumper & Connector Quick Reference Table..................3-64
3.8.3 Setting MB-4103 & LD720 VFD Board Connectors and
Jumpers...........................................................................3-65
3.8.3.1 Power Switch Selection ...............................................3-65
3.8.3.2 RS-232 Serial Interface Connector..............................3-66
3.9 MSR Board Component Locations & Pin Assignment............3-67
3.9.1 ID TECH ..........................................................................3-67
3.9.1.1 Main Connector............................................................3-67
3.9.2 MB-3012..........................................................................3-68

v
3.9.2.1 Information Button Reader...........................................3-68
3.9.2.2 Output Connector.........................................................3-68
4Software Utilities.................................................................................4-1
4.1 Introduction................................................................................4-2
4.2 Installing Intel®Chipset Software Installation Utility..................4-3
4.2.1 Installing Intel®Chipset Driver...........................................4-3
4.3 Installing Graphics Driver Utility................................................4-4
4.4 Installing Intel®Trusted Execution Engine Installation Utility....4-5
4.5 Installing LAN Driver Utility........................................................4-5
4.6 Installing Sound Driver Utility....................................................4-6
4.7 Installing Microsoft Hotfix kb3211320 and kb3213986 Driver Utility
..................................................................................................4-7
4.8 Installing Intel®Serial I/O Driver Utility......................................4-7
4.9 Installing Windows®10 I/O Driver Utility ...................................4-8
4.10 Peripheral Devices....................................................................4-9
4.10.1 Printer Board: MB-1030.....................................................4-9
4.10.1.1 Commands List............................................................4-9
4.10.1.2 OPOS Printer Driver ..................................................4-55
4.10.2 VFD: MB-4103 (RS-232).................................................4-63
4.10.2.1 Commands List..........................................................4-63
4.10.2.2 OPOS Driver..............................................................4-64
4.10.3 MSR: MB-3102 (PS/2).....................................................4-69
4.10.3.1 OPOS Driver..............................................................4-69
4.10.4 MSR: GIGA-TMS MJR243 (RS-232)...............................4-75
4.10.4.1 Commands List..........................................................4-75
4.10.4.2 OPOS MSR Register .................................................4-77

vi
4.10.4.3 OPOS MSR Tester.....................................................4-85
4.11 API...........................................................................................4-89
4.11.1 API Package Content......................................................4-89
4.11.2 API Procedure.................................................................4-90
4.11.3 Cash Drawer....................................................................4-93
4.11.4 Watchdog.........................................................................4-94
4.12 API Function............................................................................4-95
4.12.1 Cash Drawer Function.....................................................4-95
4.12.2 Watch Dog Function........................................................4-96
5BIOS SETUP ........................................................................................5-1
5.1 Introduction................................................................................5-2
5.2 Accessing Setup Utility..............................................................5-3
5.3 Main...........................................................................................5-7
5.4 Advanced ..................................................................................5-9
5.4.1 Advanced – Trusted Computing......................................5-10
5.4.2 Advanced – ACPI Settings ..............................................5-12
5.4.3 Advanced – F81966 Super IO Configuration..................5-13
5.4.4 Advanced – Hardware Monitor........................................5-18
5.4.4.1 Smart Fan Mode Configuration....................................5-19
5.4.5 Advanced – F81966 Watchdog Configuration.................5-21
5.4.6 Advanced – S5 RTC Wake Settings................................5-22
5.4.7 Advanced – CPU Configuration ......................................5-25
5.4.8 Advanced – Network Stack Configuration.......................5-27
5.4.9 Advanced – USB Configuration.......................................5-29
5.5 Chipset ....................................................................................5-30
5.5.1 North Bridge ....................................................................5-31

vii
5.5.2 South Cluster Configuration............................................5-32
5.6 Security ...................................................................................5-40
5.7 Boot.........................................................................................5-42
5.8 Save & Exit..............................................................................5-43
Appendix A System Diagrams....................................................A-1
Exploded Diagram For System Top Case ................................................A-2
System Exploded Diagram.......................................................................A-3
System LCD Panel Assembly Exploded Diagram....................................A-5
MSR Module Assembly Exploded Diagram..............................................A-7
HDD Module Assembly Exploded Diagram..............................................A-8
Power USB Module Assembly Exploded Diagram...................................A-9
RJ11 Module (Cash Drawer 2) Assembly Exploded Diagram................A-10
Exploded Diagram For 3-Inch Printer (1) ...............................................A-11
Exploded Diagram For 3-Inch Printer (2) ...............................................A-13
Exploded Diagram For 2-Inch Printer (1) ...............................................A-14
Exploded Diagram For 2-Inch Printer (2) ...............................................A-16
VFD Module Assembly Exploded Diagram ............................................A-17
Appendix B Technical Summary................................................B-1
Interrupt Map ............................................................................................B-2
I/O Map...................................................................................................B-17
Memory Map...........................................................................................B-19
Configuring WatchDog Timer .................................................................B-21
Flash BIOS Update.................................................................................B-23

viii
Revision History
The revision history of PA-A310 User Manual is described below:
Version No.
Revision History
Page No.
Date
M1
Initial Release
- 2019/10/02

PA-A310 SERIES USER MANUAL
Page: 1-1
1 Introduction
This chapter provides the introduction for the PA-A310
system as well as the framework of the user manual.
The following topic is included:
•About This Manual

Chapter 1 Introduction
PA-A310 SERIES USER MANUAL
Page: 1-2
1.1 About This Manual
Thank you for purchasing our PA-A310 system. The PA-A310 is an updated system
designed to be comparable with the highest performance of IBM AT personal
computers. The PA-A310 provides faster processing speed, greater expandability and
can handle more tasks than before. This manual is designed to assist you how to
install and set up the whole system. It contains 5 chapters and 2 appendixes. Users can
configure the system according to their own needs. This user manual is intended for
service personnel with strong hardware background. It is not intended for general
users.
The following section describes the structure of this user manual.
Chapter 1 Introduction
This chapter introduces the framework of this user manual.
Chapter 2 Getting Started
This chapter describes the package contents and system specifications, and illustrates
the physical appearances for the PA-A310 system. Read the safety reminders
carefully on how to take care of your system properly.
Chapter 3 System Configuration
This chapter describes the locations and functions of the system motherboard
components. You will learn how to properly configure the connectors and system
configuration jumpers on the motherboard and configure the system to meet your own
needs.
Chapter 4 Software Utilities
This chapter introduces how to install Intel Chipset Software Installation Utility,
Graphics Driver Utility, Intel Trusted Execution Engine Driver Utility, LAN Driver
Utility, Sound Driver Utility, Microsoft Hotfix kb3211320 and kb3213986 Driver
Utility, Serial I/O Driver Utility and Windows 10 I/O Driver Utility.
Chapter 5 AMI BIOS Setup
This chapter provides BIOS setup information.
Appendix A System AssemblyDiagrams
This appendix provides the exploded diagrams and part numbers of the PA-A310.
Appendix B Technical Summary
This appendix provides the information about the allocation maps for system
resources, Watchdog Timer Configuration and Flash BIOS Update.

PA-A310 SERIES USER MANUAL
Page: 2-1
2 Getting Started
This chapter provides the information for the PA-A310
system. It describes how to set up the system quickly and
outlines the system specifications.
The following topics are included:
•Package List
•System Overview
•System Diagrams
•System Specification
•Safety Precautions
Experienced users can go to Chapter 3 System
Configuration on page 3-1 for a quick start.

Chapter 2 Getting Started
PA-A310 SERIES USER MANUAL
Page: 2-2
2.1 Package List
If you discover any of the items listed below are damaged or lost, please
contact your local distributor immediately.
Item Q’ty
PA-A310 1
Manual / Driver DVD 1
Quick Reference Guide 1
AC Power Cord (Optional) 1
MSR Card Reader (Optional) 1
i-Button + MSR Card Reader (Optional) 1
Barcode Scanner (Optional) 1
Wireless LAN (IEEE 802.11 b+g) (Optional) 1
VFD (Optional) 1

Chapter 2 Getting Started
PA-A310 SERIES USER MANUAL
Page: 2-3
2.2 System Views Without i-Button and Fingerprint
Modules
2.2.1 Front View Unit: mm
2.2.2 Rear View
Without i-Button
Without Fingerprint
DC IN COM1 COM2 COM3 HDMI LAN USB1/2 USB3/4 DWR

Chapter 2 Getting Started
PA-A310 SERIES USER MANUAL
Page: 2-4
2.2.3 Top View
Without i-Button
Without i-Button
298.29
299.88

Chapter 2 Getting Started
PA-A310 SERIES USER MANUAL
Page: 2-5
2.2.4 Bottom View
2.2.5 Quarter View
Without i-Button

Chapter 2 Getting Started
PA-A310 SERIES USER MANUAL
Page: 2-6
2.2.6 Side View
Unit: mm
Without Fingerprint module
145.90
22°
Without Fingerprint

Chapter 2 Getting Started
PA-A310 SERIES USER MANUAL
Page: 2-7
2.3 System Views With i-Button Module
2.3.1 Front View
2.3.2 Rear View
DC IN COM1 COM2 COM3 HDMI LAN USB1/2 USB3/4 DWR
With i-Button