protech PA-3622 User manual

USER
MANUAL
PA-3622
15.6”POSTerminal
PoweredbyIntel®Celeron®
J1900Quad-Core
PA-3622 M2

PA-3622 POS System
With SATA/3COM/5USB
COPYRIGHT NOTICE & TRADEMARK
All trademarks and registered trademarks mentioned herein are the
property of their respective owners.
This manual is copyrighted in Jan. 2018. You may not reproduce or
transmit in any form or by any means, electronic, or mechanical,
including photocopying and recording.
DISCLAIMER
This user’s manual is meant to assist users in installing and setting up
the system. The information contained in this document is subject to
change without any notice.
CE NOTICE
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.

FCC NOTICE
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
You are cautioned that any change or modifications to the equipment
not expressly approve by the party responsible for compliance could
void your authority to operate such equipment.
CAUTION: Danger of explosion may occur when the battery
is incorrectly replaced. Replace the battery
only with the
same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s
instructions.
WARNING: Some internal parts of the system may have high
electrical voltage. We strongly recommend that only qualified
engineers are allowed to service
and disassemble the
system. If any damages should occur on the system and are
caused by unauthorized servicing, it will not be covered by
the product warranty.
Please operate the LCD and
Touchscreen with extra care as they can break easily.

i
Contents
Revision History ........................................................................................... viii
1 Introduction.........................................................................................1-1
1.1 About This Manual .................................................................... 1-2
2 Getting Started ....................................................................................2-1
2.1 Package List .............................................................................. 2-2
2.2 System Views ............................................................................ 2-3
2.2.1 Front View ......................................................................... 2-3
2.2.2 Rear View .......................................................................... 2-3
2.2.3 Top View ............................................................................ 2-4
2.2.4 Bottom View ...................................................................... 2-5
2.2.5 Side View ........................................................................... 2-5
2.3 System Specifications ............................................................... 2-6
2.4 Safety Precautions .................................................................. 2-10
3 System Configuration.........................................................................3-1
3.1 External System I/O Ports Diagram & Pin Assignment ............. 3-2
3.1.1 Rear I/O Ports Diagram ..................................................... 3-2
3.2 Jumper & Connector Quick Reference Table ............................ 3-3
3.3 Component Locations and Jumper Settings Of System Main
Board ......................................................................................... 3-4
3.4 How To Set Jumpers ................................................................. 3-6
3.5 Function Buttons and I/O Ports ................................................. 3-8
3.5.1 Power Button ..................................................................... 3-8
3.5.2 DC_IN Port (DC_IN) .......................................................... 3-8

ii
3.5.3 VGA Port (VGA) ................................................................. 3-8
3.5.4 COM Ports (COM1, COM2, COM3) .................................. 3-9
3.5.5 USB Ports (USB0, USB1, USB2, USB3, USB5) ............. 3-10
3.5.6 LAN Port (LAN) ................................................................ 3-10
3.5.7 Cash Drawer Port (DRW1) .............................................. 3-11
3.6 Setting Main Board Connectors and Jumpers ........................ 3-12
3.6.1 COM, Cash Drawer Port Voltage Selection (JP_COM2,
JP_COM3) ....................................................................... 3-12
3.6.2 COM Connectors (COM1_1, COM2_1, COM3_1, COM4_1)
......................................................................................... 3-13
3.6.3 i-Button Connector (I-BUT) .............................................. 3-13
3.6.4 COM2 & i-Button Function Selection (JP10, JP11, JP12)
......................................................................................... 3-13
3.6.5 Cash Drawer Control Selection (JP15) ........................... 3-14
3.6.6 USB Connectors (USB6, USB7) ..................................... 3-18
3.6.7 LED Connector (LED1) ................................................... 3-19
3.6.8 Speaker Connector (SPK1_1) ......................................... 3-19
3.6.9 Power Connectors (DC12V, DC24V) .............................. 3-20
3.6.10 Reserved Connectors (SPK2_1, GPIO1) ........................ 3-21
3.6.11 Mini PCIE USB Selection (JP13) ..................................... 3-22
3.6.12 MSR / Card Reader Connector (PS2) ............................. 3-23
3.6.13 Embedded Display Port (EDP) Connector (EDP1) ......... 3-24
3.6.14 Touch Panel Connector (TOUCH1) ................................. 3-25
3.6.15 Touch Panel Signal Interface Selection (JP8, JP9) ......... 3-26
3.6.16 SATA & SATA Power Connector (SATA1, SATA2,
SATA_PWR1, SATA_PWR2) ........................................... 3-27
3.6.17 BIOS Update Selection (JP1) .......................................... 3-28
3.6.18 Clear CMOS Data Selection (JP2) .................................. 3-28
3.6.19 Mini-PCIe Connector (M_PCI_E1) .................................. 3-29

iii
3.7 Printer Board Component Locations & Pin Assignment ......... 3-30
3.7.1 Printer Board: PDAC-3100 .............................................. 3-30
3.7.2 Jumper & Connector Quick Reference Table .................. 3-31
3.7.3 Setting Printer Board Connectors and Jumpers: PDAC-3100
......................................................................................... 3-32
3.7.3.1 Power Supply Connector ............................................. 3-32
3.7.3.2 RS-232 Interface Connector ........................................ 3-32
3.7.3.3 Auto-Cutter Connector ................................................. 3-33
3.7.3.4 USB Connector ............................................................ 3-33
3.7.3.5 Thermal Head/Motor/Sensor Connector ...................... 3-34
3.7.3.6 Terminal Assignment Connector .................................. 3-36
3.7.4 Printer Board: MB-1030 series ........................................ 3-37
3.7.4.1 Jumper & Connector Quick Reference Table............... 3-38
3.7.5 Setting Printer Board Connectors and Jumpers: MB-1030
......................................................................................... 3-39
3.7.5.1 Power Supply Connector ............................................. 3-39
3.7.5.2 RS-232 Interface Connector ........................................ 3-39
3.7.5.3 Thermal Head/Motor/Sensor Connector ...................... 3-40
3.7.5.4 Auto-Cutter Connector ................................................. 3-42
3.7.5.5 Paper-Near-END Sensor Connector ............................ 3-42
3.7.5.6 USB Interface Connector ............................................. 3-43
3.7.5.7 Terminal Assignment Connector .................................. 3-43
3.7.6 Setting Printer Board Connectors and Jumpers: MB-1011 &
MB-1013 .......................................................................... 3-44
3.7.6.1 Jumper & Connector Quick Reference Table............... 3-45
3.7.6.2 Power Supply Connector ............................................. 3-46
3.7.6.3 RS-232 Interface Connector ........................................ 3-46
3.7.6.4 Auto-Cutter Connector ................................................. 3-47
3.7.6.5 Thermal Head/Motor/Sensor Connector ...................... 3-47
3.7.6.6 Terminal Assignment Connector .................................. 3-49

iv
3.7.6.7 USB Interface Connector ............................................. 3-49
3.7.7 Setting Printer Board: PDAC-9100 .................................. 3-50
3.7.7.1 Operation Precautions ................................................. 3-50
3.7.7.2 Printer Board: PDAC-9100 ........................................... 3-50
3.7.7.3 PDAC-9100 Connector Quick Reference Table ........... 3-51
3.7.7.4 Power Connector Pin Assignment ............................... 3-52
3.7.7.5 Auto-Cutter Connector Pin Assignment ....................... 3-52
3.7.7.6 TPH, Motor and Sensor Connector Pin Assignment .... 3-53
3.7.7.7 Key, Status and Drawer Connector Pin Assignment .... 3-55
3.7.7.8 Paper Near End Sensor Connector Pin Assignment ... 3-55
3.7.7.9 Serial Interface Connector Pin Assignment ................. 3-56
3.7.7.10 USB Connector Pin Assignment ................................ 3-56
3.7.7.11 Electrical Characteristics ............................................ 3-56
3.8 VFD Board Component Locations & Pin Assignment ............. 3-57
3.8.1 VFD Board: MB-4103, LD720 ......................................... 3-57
3.8.2 Jumper & Connector Quick Reference Table .................. 3-58
3.8.3 Setting MB-4103 & LD720 VFD Board Connectors and
Jumpers ........................................................................... 3-59
3.8.3.1 Power Switch Selection ............................................... 3-59
3.8.3.2 RS-232 Serial Interface Connector .............................. 3-60
3.9 MSR Board Component Locations & Pin Assignment ............ 3-61
3.9.1 ID TECH .......................................................................... 3-61
3.9.1.1 Main Connector ............................................................ 3-61
3.9.2 MB-3012 .......................................................................... 3-62
3.9.2.1 Information Button Reader ........................................... 3-62
3.9.2.2 Output Connector ......................................................... 3-62
4 Software Utilities.................................................................................4-1

v
4.1 Introduction ................................................................................ 4-2
4.2 Installing Intel® Chipset Software Installation Utility .................. 4-3
4.2.1 Installing Intel® Chipset Driver ........................................... 4-3
4.3 Installing VGA Driver Utility ....................................................... 4-4
4.4 Installing LAN Driver Utility ........................................................ 4-5
4.5 Installing Sound Driver Utility .................................................... 4-6
4.6 Installing Fingerprint Driver Utility (Optional) ............................ 4-7
4.7 Installing Wireless Module Driver Utility (Optional) ................... 4-8
4.8 Peripheral Devices .................................................................... 4-9
4.8.1 Printer Board: MB-1030 ..................................................... 4-9
4.8.1.1 Commands List .............................................................. 4-9
4.8.1.2 OPOS Printer Driver..................................................... 4-55
4.8.2 VFD: MB-4103 (RS-232) ................................................. 4-63
4.8.2.1 Commands List ............................................................ 4-63
4.8.2.2 OPOS Driver ................................................................ 4-64
4.8.2.3 OPOS VFD Register .................................................... 4-72
4.8.3 MSR: MB-3102 (PS/2) ..................................................... 4-74
4.8.3.1 OPOS Driver ................................................................ 4-74
4.8.4 MSR: GIGA-TMS MJR243 (RS-232) ............................... 4-80
4.8.4.1 Commands List ............................................................ 4-80
4.8.4.2 OPOS MSR Register ................................................... 4-82
4.8.4.3 OPOS MSR Tester ....................................................... 4-90
4.9 API ........................................................................................... 4-94
4.9.1 API Package Content ...................................................... 4-94
4.9.2 API Procedure ................................................................. 4-95
4.9.3 Cash Drawer .................................................................... 4-98
4.9.4 Watchdog ......................................................................... 4-99

vi
4.10 API Function .......................................................................... 4-100
4.10.1 Cash Drawer Function ................................................... 4-100
4.10.2 Watch Dog Function ...................................................... 4-101
5 BIOS SETUP ........................................................................................5-1
5.1 Introduction ................................................................................ 5-2
5.2 Accessing Setup Utility .............................................................. 5-3
5.3 Main ........................................................................................... 5-7
5.4 Advanced .................................................................................. 5-9
5.4.1 Advanced – ACPI Settings .............................................. 5-10
5.4.2 Advanced – F81866 Super IO Configuration .................. 5-11
5.4.3 Advanced – Hardware Monitor ........................................ 5-17
5.4.4 Advanced – F81866 Watchdog Configuration ................. 5-18
5.4.5 Advanced – CPU Configuration ...................................... 5-19
5.4.6 Advanced – CPU Configuration > Socket 0 CPU Information
......................................................................................... 5-20
5.4.7 Advanced – IDE Configuration (AHCI Mode) .................. 5-22
5.4.8 Advanced – OS Selection ............................................... 5-24
5.4.9 Advanced – CSM Configuration ...................................... 5-25
5.4.10 Advanced – USB Configuration ....................................... 5-27
5.5 Chipset .................................................................................... 5-28
5.5.1 North Bridge .................................................................... 5-29
5.5.1.1 North Bridge – LCD Control ......................................... 5-30
5.5.2 South Bridge .................................................................... 5-31
5.6 Security ................................................................................... 5-32
5.7 Boot ......................................................................................... 5-33
5.7.1 Boot – Hard Drive BBS Priorities ..................................... 5-34

vii
5.8 Save & Exit .............................................................................. 5-35
Appendix A System Diagrams....................................................A-1
Exploded Diagram For System Top Case ................................................A-2
LCD Module With Touch Exploded Diagram ............................................A-4
System Exploded Diagram .......................................................................A-5
Exploded Diagram For HDD .....................................................................A-7
Exploded Diagram For MSR Module ........................................................A-8
Fingerprint Module Exploded Diagram .....................................................A-9
3-Inch Printer Exploded Diagram (1) ......................................................A-10
3-Inch Printer Exploded Diagram (2) ...................................................... A-11
2-Inch Printer Exploded Diagram (1) ......................................................A-12
2-Inch Printer Exploded Diagram (2) ......................................................A-13
VFD Module Exploded Diagram .............................................................A-14
Appendix B Technical Summary ................................................B-1
Interrupt Map ............................................................................................B-2
DMA MAP .................................................................................................B-5
I/O Map .....................................................................................................B-6
Memory Map .............................................................................................B-8
Configuring WatchDog Timer .................................................................B-10
Flash BIOS Update .................................................................................B-13

viii
Revision History
The revision history of PA-3622 User Manual is described below:
Version No.
Revision History
Page No.
Date
M1
Initial Release
-
2017/11/27
M2 
Revised the specification of
Customer Display and Printer in
Section 2.3 System
Specifications.
2-7 to 2-9 2018/01/31

Added Section 3.7.7 Setting
Printer Board: PDAC-9100.
3-50 to 3-56

Revised Section 4.8.2 VFD:
MB-4103 (RS-232).
4-63 to 4-73

Revised OPOS driver in section
4.8.3 MSR: MB-3102 (PS/2).
4-74 to 4-79

PA-3622 SERIES USER MANUAL
Page: 1-1
1 Introduction
This chapter provides the introduction for the PA-3622
system as well as the framework of the user manual.
The following topic is included:
• About This Manual

Chapter 1 Introduction
PA-3622 SERIES USER MANUAL
Page: 1-2
1.1 About This Manual
Thank you for purchasing our PA-3622 system. The PA-3622 is an updated system
designed to be comparable with the highest performance of IBM AT personal
computers. The PA-3622 provides faster processing speed, greater expandability and
can handle more tasks than before. This manual is designed to assist you how to
install and set up the whole system. It contains 5 chapters and 2 appendixes. Users can
configure the system according to their own needs. This user manual is intended for
service personnel with strong hardware background. It is not intended for general
users.
The following section describes the structure of this user manual.
Chapter 1 Introduction
This chapter introduces the framework of this user manual.
Chapter 2 Getting Started
This chapter describes the package contents and system specifications, and illustrates
the physical appearances for the PA-3622 system. Read the safety reminders carefully
on how to take care of your system properly.
Chapter 3 System Configuration
This chapter describes the locations and functions of the system motherboard
components. You will learn how to properly configure the connectors and system
configuration jumpers on the motherboard and configure the system to meet your own
needs.
Chapter 4 Software Utilities
This chapter introduces how to install Intel Chipset Software Installation Utility, Intel
Management Engine Components Installer Driver Utility, Intel USB 3.0 Extensible
Host Controller Driver Utility, Graphics Driver Utility, LAN Driver Utility and Sound
Driver Utility.
Chapter 5 AMI BIOS Setup
This chapter provides BIOS setup information.
Appendix A System AssemblyDiagrams
This appendix provides the exploded diagrams and part numbers of the PA-3622.
Appendix B Technical Summary
This appendix provides the information about the allocation maps for system
resources, Watchdog Timer Configuration and Flash BIOS Update.

PA-3622 SERIES USER MANUAL
Page: 2-1
2 Getting Started
This chapter provides the information for the PA-3622
system. It describes how to set up the system quickly and
outlines the system specifications.
The following topics are included:
• Package List
• System Overview
• System Diagrams
• System Specification
• Safety Precautions
Experienced users can go to Chapter 3 System
Configuration on page 3-1 for a quick start.

Chapter 2 Getting Started
PA-3622 SERIES USER MANUAL
Page: 2-2
2.1 Package List
If you discover any of the items listed below are damaged or lost, please
contact your local distributor immediately.
Item
Q’ty
PA-3622
1
Manual / Driver DVD
1
Quick Reference Guide
1
AC Power Cord (Optional)
1
MSR Card Reader (Optional)
1
i-Button + MSR Card Reader (Optional)
1
Wireless LAN (IEEE 802.11 b+g) (Optional)
1
VFD (Optional)
1

Chapter 2 Getting Started
PA-3622 SERIES USER MANUAL
Page: 2-3
2.2 System Views
2.2.1 Front View
Unit: mm
2.2.2 Rear View

Chapter 2 Getting Started
PA-3622 SERIES USER MANUAL
Page: 2-4
2.2.3 Top View
Unit: mm

Chapter 2 Getting Started
PA-3622 SERIES USER MANUAL
Page: 2-5
2.2.4 Bottom View
2.2.5 Side View
Unit: mm

Chapter 2 Getting Started
PA-3622 SERIES USER MANUAL
Page: 2-6
2.3 System Specifications
System
CPU Support

Intel® Celeron® J1900 CPU
Memory
1 x DDR3L SO-DIMM Slot (up to 8GB)
Network

10/100/1000Mbps Base-T Fast Ethernet
Power Supply
60~90 Watt power adapter
Audio

2W speaker
System Weight
with power adaptor approx. 5.5 kg
Dimension (W x H x D)

391mm x 310mm x 171mm
O.S. Support
Win10 / Win8.1 / Win7 Pro / POSReady7
Storage
SATA
1 x 2.5" HDD or SSD
I/O Ports
USB
3 x USB 2.0 and 1 x USB 3.0 on rear
1 x USB 2.0 on side bezel
Serial Ports
3 x RJ45 (all support +5V/12V selectable)+
1 (optional) x DB9
LAN
1 x RJ45
VGA
1x DB15
Cash Drawer
1 + 1 (option, with Y cable) x RJ11 (+12V or +24V
selectable)
DC IN
1 x 4-pin DC Power Jack
Peripheral
Customer Display
VFD, 20 columns and 2 lines, each column is 5 x 7
dots

Chapter 2 Getting Started
PA-3622 SERIES USER MANUAL
Page: 2-7
• Standard Code
CP-437, Katakana, CP-737, CP-850, CP-852, CP-857,
CP-860, CP-862, CP-863,CP-865, CP-866, CP-1250,
CP-1251, CP-1252, CP-1253, CP-1254, CP-1255,
CP-1257
• International Characters
USA, FRANCE, GERMANY, UK, DENMARK I,
SWDEN, ITALY, SPAIN I, JAPAN, NORWAY,
DENMARK II, SPAIN II, LATIN, KOREA, RUSSIA,
SLAVONIC
Printer
2" or 3" easy loading thermal printer with Auto cutter
Items
Specifications
Printing method
Thermal dot line printing
Printing accuracy
1mm /5M
Paper feed pitch
0.0625 mm
Maximum Paper-Roll
thickness
80mm
Total dots per line &
Printable dots per line
2inch 432 dots;
3inch 576 dots
Maximum print speed
2inch 200 mm/s;
3inch 170 mm/s
Print width
2inch 54 mm;
3inch 72mm
Paper width
2inch 58 +0/-1 mm;
3inch 80 +0/-1 mm