Yealink T54 User manual

Quick Reference Guide
Basic Call Handling
Make a Call
• Pick up the handset, enter the number, and then press the Send soft key. For
hands-free calling, press the Headset or Speaker key and dial the number and
press Send.
Answering a Call
• Lift the handset or for hands-free operation, press the Headset key or Speaker
key, then the Answer soft key.
Ending Calls
• To end a call replace the handset or press the End Call soft key.
T54
Advanced Call Handling
Call Hold
To place a call on hold
• Press the Hold key during an active call.
To resume the call, do one of the following:
• If there is only one call on hold, press the Hold key or Resume soft key.
• If there is more than one call on hold, use the navigation keys to highlight the
desired call, and then press the Hold key or Resume soft key.
Call Transfer
Blind Transfer: transfers a call directly to another party without consulting.
• Press the Transfer key or Transfer soft key during an active call. The call is placed
on hold.
• Enter the number you want to transfer to.
• Press the Transfer key or Transfer soft key to complete the transfer.
Semi-Attended Transfer: transfers a call when the target phone is ringing.
• Press the Transfer key or Transfer soft key during an active call. The call is placed
on hold.
• Enter the number you want to transfer to, then press the Send soft key.
• Press the Transfer key or Transfer soft key again when you hear the ring-back
tone.
Attended Transfer: transfers a call with prior consultation.
• Press the Transfer key or Transfer soft key during an active call. The call is placed
on hold.
• Enter the number you want to transfer to, and then press the Send soft key.
• When the second party answers the call, announce the call then press the Press
the Transfer key or Transfer soft key to complete the transfer.
Call Forward
To enable:
• Press the Menu soft key when the phone is idle. Select Features, then Call
Forward.
• Select the desired forward type using the navigation keys:
Always Forward: incoming calls are immediately forwarded.
Busy Forward: incoming calls are immediately forwarded if the phone is busy.
No Answer Forward: incoming calls are forwarded if not answered after a period
of time.
• Enter the destination number you want to forward to.
• For No Answer Forward, press the left/right navigation keys to select the desired
ring time to wait before forwarding from the After Ring Time eld.
• Press the Save soft key to accept the change.
To disable:
• Press Menu, then select Features, then Call Forward.
• Select the forward type.
• Tap the Off radio box to disable.
Conferencing
• Press the Conference soft key during an active call. The call is placed on hold.
• Enter the number of the second party, and then press the Send soft key.
• Press the Conference soft key again when the second party answers. All parties
are now joined in the conference.
• Press the End Call soft key to disconnect all parties.
• Note: you can split the conference call into two individual calls by pressing the
Split soft key.
Do Not Disturb
• Press the DND soft key when the phone is idle. You will see the DND icon display
in the status bar indicating this feature is enabled.
• To disable, press the DND soft key again.
Voicemail (available for Professional & Executive users only)
Message waiting indicator on the idle screen indicates that one or more voice
messages are waiting at the message center. The power indicator LED slowly ashes
red.
• Press the Voice Mail key or the Connect soft key.
• Follow the voice prompts to listen to your voice messages.
Advanced Call Handling Cont.

Key Descriptions
Headset Key
Activates a headset that is
connected to the phone for
making and receiving calls
without lifting the handset.
Mute Key
Mutes the microphone so that
your caller cannot hear you.
Messages Key
Access voicemail messages.
Hold Key
Places a call on hold or resumes
a held call.
Redial Key
Redials previously dialed
number.
Transfer Key
Transfers a call to another party.
Speaker Key
Activates the speaker-phone
for making and receiving calls
without lifting the handset.
Volume Control Key
Adjusts the volume for handset,
headset, ringer, and speaker.
CommPortal
Commportal gives you a powerful and easy to use Web interface to your phone
settings. (Available for Professional & Executive users only.)
Logging In
• Access your phone settings online by using the Commportal URL found in the
‘Your Information’ section of this guide.
• Enter your portal Login.
• Enter your voicemail portal Password.
Dashboard Page
The dashboard displays new voice mail messages, recent received and missed calls,
contacts, and settings you have applied to your phone.
Messages and Calls
• The messages tab displays new and saved voice messages. Play, delete, or mark
it as heard/unheard.
• Missed, Dialed, and Received calls show you all of your recent call activity.
Call Manager
• The summary tab of Call Manager provides a description of what will happen to
your incoming calls.
• The other tabs allow you to change the settings of your call coverage, including
Call Forwarding, Do Not Disturb, and Find Me/Follow Me.
Change Password
• Go to settings page.
• Enter your new password in Password box.
• Re-enter your new password in the Conrm Password box.
• Click Change Password.