AJAX KeyPad User manual

Key Pad User Manual
Key Pad is a wireless indoor touch-sensitive keyboard for managing the
Ajax security system. With this device, the user can arm and disarm the
system and see its security status. Key Pad is protected against attempts
to guess the passcode and can raise a silent alarm when the passcode is
entered under duress.
Connecting to the Ajax security system via a secured Jeweller radio
protocol, Key Pad communicates with the hub at a distance of up to 1,700
m in line of sight.
Key Pad operates with Ajax hubs only and does not support connecting via ocBridge
Plus or uartBridge integration modules.
The device is set up via the Ajax apps for iOS, Android, macOS, and
Windows.

Functional elements
1. Armed mode indicator
2. Disarmed mode indicator
3. Night mode indicator
4. Malfunction indicator
5. The block of numerical buttons
6. “Clear” button
7. “Function” button
8. “Arm” button
9. “Disarm” button
10. “Night mode” button
11. Tamper button
12. On/Off button
13. QR code
To remove the Smart Bracket panel, slide it down (perforated part is required for
actuating the tamper in case of any attempt to tear off the device from the
surface).

Operating Principle
Key Pad is a stationary control device located indoors. Its functions include
arming/disarming the system with a numerical combination (or just by
pressing the button), activating Night Mode, indicating the security mode,
blocking when someone tries to guess the passcode and raising the silent
alarm when someone forces the user to disarm the system.
Key Pad indicates the state of communication with the hub and system
malfunctions. Buttons are highlighted once the user touches the keyboard
so you can enter the passcode without external lighting. Key Pad also uses
a beeper sound for indication.
To activate Key Pad, touch the keyboard: the backlight will switch on, and
the beeper sound will indicate that Key Pad has woken up.
If the battery is low, the backlight switches on at a minimum level,
regardless of the settings.
If you do not touch the keyboard for 4 seconds, Key Pad dims the
backlight, and after another 12 seconds, the device switches to the sleep
mode.
When switching to sleep mode, Key Pad clears the entered commands!
Key Pad supports passcodes of 4-6 digits. The entered passcode is sent to
the hub after pressing the button: (arm), (disarm) or (Night mode). Incorrect
commands can be reset with the Cbutton (Reset).
When incorrect passcode is entered three times during 30 minutes, Key
Pad locks for the time pre-set by the administrator user. Once Key Pad is
locked, the hub ignores any commands, simultaneously notifying the
security system users of the attempt to guess the passcode. The
administrator user can unlock Key Pad in the app. When the pre-set time is
up, Key Pad unlocks automatically.
Key Pad allows arming the system without passcode: by pressing the
button (Arm). This feature is disabled by default.
When the function button (*) is pressed without entering the passcode, the
hub executes the command assigned to this button in the app.

Key Pad can notify a security company of the system being disarmed by
force. The Duress Code —unlike the panic button —does not activate
sirens. Key Pad and the app notify of successful disarming the system, but
the security company receives an alarm.
Indication
When touching Key Pad, it wakes up highlighting the keyboard and
indicating the security mode: Armed, Disarmed, or Night Mode. The
security mode is always actual, regardless of the control device that was
used to change it (the key fob or app).
Event
Indication
Malfunction indicator blinks
Indicator notifies of a malfunction in the Ajax security system,
as well as about no communication with the hub. You can check
the reason for malfunction in the Ajax Security System app.
Key Pad button pressed
Short sound signal
The system is armed
Short sound signal, Armed mode / Night mode LED indicator
lights up
The system is disarmed
Two short sound signals, LED disarmed LED indicator lights up
Incorrect passcode
Long sound signal, the keyboard backlight blinks 3 times
Failed to arm one or several detectors
(e.g., a window is opened)
Long sound signal, the security mode indicator blinks 3 times
A malfunction is detected when arming
(e.g., the detector is lost)
Long sound signal, the malfunction indicator blinks 3 times
The hub does not respond to the
command —no connection
Long sound signal, the malfunction indicator lights up
Key Pad is locked after 3 unsuccessful
attempts to enter the passcode
Long sound signal, security mode indicators blink
simultaneously
Low battery
After arming/disarming the system, the malfunction indicator
blinks smoothly. The keyboard is locked while the indicator
blinks.
When activating Key Pad with low batteries, it will beep with a
long sound signal, the malfunction indicator smoothly lights up
and then switches off.

Connecting
Before connecting the device:
1. Switch on the hub and check its Internet connection (the logo glows white
or green).
2. Install the Ajax app. create the account, add the hub to the app, and create
at least one room.
3. Make sure that the hub is not armed, and it does not update by checking its
status in the Ajax app.
Only users with administrator rights can add a device to the app
How to connect Key Pad to the hub:
1. Select the Add Device option in the Ajax app.
2. Name the device, scan/write manually the QR Code (located on the body
and packaging), and select the location room.
3. Select Add —the countdown will begin.
4. Switch on Key Pad by holding power button for 3 seconds —it will blink
once with the keyboard backlight.
For detection and pairing to occur, Key Pad should be located within the
coverage of the wireless network of the hub (at the same protected object).
A request for connection to the hub is transmitted for a short time at the
moment of switching on the device.
If Key Pad failed to connect to the hub, switch it off for 5 seconds and retry.
The connected device will appear in the app device list. Update of the
device statuses in the list depends on the detector ping interval in the hub
settings (the default value is 36 seconds).
After pairing, the Key Pad default passcode is 123456 and Duress Code is
123457.

Selecting the Location
The location of the device depends on its remoteness from the hub, and
obstacles hindering the radio signal transmission: walls, floors, large
objects inside the room.
Do not install Key Pad:
1. Near the radio transmission equipment, including that operates in
2G/3G/4G mobile networks, Wi-Fi routers, transceivers, radio stations, as
well as an Ajax hub (it uses a GSM network).
2. Close to electrical wiring.
3. Close to metal objects and mirrors that can cause radio signal attenuation
or shading.
4. Outside the premises (outdoors).
5. Inside premises with the temperature and humidity beyond the range of
permissible limits.
6. Closer than 1 m to the hub.
Check the Jeweller signal strength at the installation location
During testing, the signal level is displayed in the app and on the keyboard
with security mode indicators (Armed mode), (Disarmed mode), (Night
mode) and malfunction indicator Х.
If the signal level is low (one bar), we cannot guarantee the stable
operation of the device. Take all possible measures to improve the quality
of the signal. At least, move the device: even a 20 cm shift can significantly
improve the quality of signal reception.
If the device has low or unstable signal strength even after moving, use
a ReX Radio signal range extender.
Key Pad is designed for operation when fixed to the vertical surface. When
using Key Pad in hands, we cannot guarantee successful operation of the
sensor keyboard.

States
1. Devices
2. Key Pad
Parameter
Value
Temperature
Temperature of the device. Measured on the processor and
changes gradually
Jeweller Signal Strength
Signal strength between the hub and Key Pad
Connection
Connection status between the hub and the Key Pad
Battery Charge
Battery level of the device
Lid
The tamper mode of the device, which reacts to the detachment
of or damage to the body
Routed Through ReX
Displays the status of using the ReX range extender
Firmware
Detector firmware version
Device ID
Device identifier

Settings
1. Devices
2. Key Pad
3. Settings
Setting
Value
First field
Device name, can be edited
Room
Selecting the virtual room to which the device is assigned
Arming/Disarming Permissions
Selecting the security group to which Key Pad is assigned
Access option
Selecting the way of verification for arming/disarming
•Key Pad passcode only
•User passcode only

•Key Pad and User passcode
Passcode
Setting a passcode for arming/disarming
Duress code
Setting a duress code for silent alarm
Function Button
Selecting the functionality for the function button
•Off
•Send panic alarm
•Silence fire alarm
Arming without passcode
If active, the system can be armed by pressing Arm button
without passcode
Auto-lock after wrong password
attempts
If active, the keyboard is locked for the pre-set time after
entering incorrect passcode three times in a row (during 30
min). During this time, the system cannot be disarmed via Key
Pad.
Auto-lock time (min)
Lock period after wrong passcode attempts
Brightness
Brightness of the keyboard backlight
Volume
Volume of the beeper
Jeweller Signal Strength Test
Switches the device to the signal strength test mode
Attenuation Test
Switches the Key Pad to the signal fade test mode (available in
devices with firmware version 3.50 and later)
User Manual
Opens the Key Pad User Manual
Un pair Device
Disconnects the device from the hub and deletes its settings
Key Pad allows to set both general and personal passcodes for each user.
To install a personal passcode:
1. Go to profile settings (Hub Settings -- Users -- Your profile settings)
2. Click Access Code Settings (in this menu you can also see the user identifier)
3. Set the User Code and Duress Code
Each user sets a personal passcode individually!

To control the system using the personal passcode:
•Enter: User identifier * personal passcode Arm / disarm button
To control a specific group:
•Enter: User identifier * personal passcode * group identifier Arm / disarm
button
Functionality Testing
The Ajax security system allows conducting tests for checking the
functionality of connected devices.
The tests do not start straight away but within a period of 36 seconds when
using the standard settings. The test time start depends on the settings of
the detector scanning period (the paragraph on “Jeweller” settings in hub
settings).
Installation
Before installing the detector, make sure that you have selected the optimal location and it is in
compliance with the guidelines contained in this manual!
Key Pad should be attached to the vertical surface.
1. Attach the Smart Bracket panel to the surface using bundled screws, using
at least two fixing points (one of them —above the tamper). After selecting
other attachment hardware, make sure that they do not damage or deform
the panel.
The double-sided adhesive tape may be only used for temporary attachment of Key Pad. The
tape will run dry in course of time, which may result in the falling of the Key Pad and damage of
the device.
2. Put Key Pad on the attachment panel and tighten the mounting screw on
the body underside.
As soon as the Key Pad is fixed in Smart Bracket, it will blink with the
LED Х(Fault) —this will be a signal that the tamper has been actuated.

If the malfunction indicator Хdid not blink after installation in Smart
Bracket, check the status of the tamper in the Ajax app and then check the
fixing tightness of the panel.
If the Key Pad is torn off from the surface or removed from the attachment
panel, you will receive the notification.
Key Pad Maintenance and Battery
Replacement
Check the Key Pad operating capability on a regular basis.
The battery installed in the Key Pad ensures up to 2 years of autonomous
operation (with the inquiry frequency by the hub of 3 minutes). If the Key
Pad battery is low, the security system will send the relevant notices, and
the malfunction indicator will smoothly lights up and goes out after each
successful passcode entry.
Complete Set
1. Key Pad
2. Smart Bracket mounting panel
3. Batteries AAA (pre-installed) –4 pcs
4. Installation kit
5. Quick Start Guide
Technical Specifications
Sensor type
Capacitive
Anti-tamper switch
Yes
Protection against passcode guessing
Yes

Frequency band
868.0 –868.6 MHz or 868.7 –869.2 MHz depending on the
region of sale
Compatibility
Operates only with Hub, Hub Plus, Hub 2 and ReX
Maximum RF output power
Up to 20 mW
Modulation of the radio signal
GFSK
Radio signal range
Up to 1,700 m (if there are no obstacles
Power supply
4 × AAA batteries
Power supply voltage
3 V
Battery life
Up to 2 years
Operating temperature range
From -10°C to +40°C
Operating humidity
Up to 75%
Overall dimensions
150 × 103 × 14 mm
Weight
197 g
Certification
Security Grade 2, Environmental Class II in conformity with the
requirements of EN 50131-1, EN 50131-3, EN 50131-5-3
Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED
LIABILITY COMPANY products is valid for 2 years after the purchase and
does not apply to the pre-installed battery.
If the device does not work correctly, you should first contact the support
service—in half of the cases, technical issues can be solved remotely!