Alcatel-Lucent ENTERPRISE 4018 User manual

First Alcatel-Lucent IP Touch 4018Extended Edition Phone
Alcatel-Lucent IP Touch 4008Extended Edition Phone
SIP Standalone
User manual
SIPA19008BSAA-E910ed01

User manual
3
How
Introduction
Thank you for choosing a telephone from the IP Touch range manufactured by Alcatel-Lucent.
Your IP Touch digital terminal has a new ergonomic layout for more effective communication.
How to use this guide
These symbols can be supplemented by small icons or text.
Lift the receiver. lLne key.
Hang up. Specific key on numeric keypad.
Numeric keypad. Partial view of display.
Means that the function is subject to programming. If necessary, contact your installer.
Adjustment “reduce”. Fixed key.
Adjustment “increase”. MENU key.
Loudspeaker,
hands free. Voice mail access key.
Move the navigation key up or down.
To go back one level (press and release) or to return to the welcome page (press and hold) ;
during a conversation, can be used to access the different pages (Menu, Perso, etc.) and to return
to the telephone screens.
2
2
6
5
3
abc
def
jkl
mno

How

Contents
5
Toc
Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6
1. Use the telephone in SIP mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.2 Make calls via your programmed call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
1.3 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
1.4 Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
1.5 Making a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
1.6 Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
1.7 Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
1.8 Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
1.9 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10
1.10 Diverting calls to another number (immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . p.10
1.11 Diverting your calls to your voice message service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11
1.12 Consulting your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11
1.13 Adjust audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11
1.14 Configuring the telephone ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11
1.15 Adjusting screen contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
1.16 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
1.17 Programming your personal directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
1.18 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13
1.19 Programming the programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13
1.20 Change your direct call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14
1.21 Delete a direct call key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14

Getting to know your telephone
6
Alcatel-Lucent IP Touch 4018
Telephone
Handset
 Audio keys
 Function keys
Hang-up key: to terminate a call.
Hands-free/Loudspeaker Key: to make or answer a call without lifting the receiver.
•lit in hands-free mode or headset mode (short press).
•flashing in loudspeaker mode(long press).
Intercom/Mute key:
•During a conversation: press this key so that your correspondent can no longer hear
you.
•Terminal idle: press this key to answer calls automatically without picking up the
receiver.
To adjust the loudspeaker or handset volume up or down
Messaging key to access various mail services
.
'Redial' key .
 Navigation
Up-down navigator: used to navigate around the home page, through the menus or in a text zone
when entering characters.
OK key: used to validate your choices and options while programming or configuring.
Back/Exit key: to return to previous menu (short press) or return to first screen (long press).
OK
 Function keys and programmable keys
Guide key: Use to obtain information on the pre-programmed keys or to access the set programming or configuration.
Phone book key : Access your personal directory.
Pre-programmed function keys and programmable key
Lit when the function associated with the key is activated.
Alphanumeric keypad

Use the telephone in SIP mode
1
7
Other
Your telephone is compliant with the SIP standard and can be used in simplified mode in a SIP environment.
You can acces the main functions of your telephone.
In SIP mode, each telephone is identified by a character string called the URI. Within your company, the URI of your
correspondent is usually the correspondents telephone number.
Pre-programmed function keys are disabled in SIP mode
The first two keys are line keys.
The direct call keys can be pre-programmed by the administrator. For more information, contact your installer or administrator.
While programming, the 'On-hook' key brings you back to the homepage.
1.1 Making a call
TSeizing the line:
TCall by dialing the internal number of your correspondent:
TMake calls via your programmed call keys:
You can program a number on programmable keys 2, 3, 4 and 5 of your phone. If you have programmed a key with your contact's
number, you can call them just by pressing the programmed key.
The SIP mode is only available for 8 Extended Edition Series
1
The first two keys are line keys
2
3
The last four keys are programmable direct keys.
4
5
6
you hear a tone
lift the receiver hands free line key
seizing the line
dial directly number dial the
number
call the chosen
correspondent
OR OR
2
6
5
3
ab c
def
jkl
mno
OR
2
6
5
3
ab c
def
jkl
mno
TCall using your correspondents URI:
TMake a call using the personal phone book (1):
seizing the line
enter your
correspondents
uri
enter the text: the number pad keys have letters that you can display by successive
presses. Some special characters can be displayed by successively pressing the * key
(+% $ / & () [ ] =) or # key (@) or 0 key (, , : ' ? !) or 1 key (- _).
In SIP mode, each telephone is identified by a character string called the URI. Within
your company, the URI of your correspondent is usually the correspondents telephone
number.
press and
release
select your correspondent from
the list
lift the
receiver
hands free line key
Dial by URI
OK
2
6
5
3
ab c
def
jkl
mno
OK
OR Directory OK
OK OR
2
6
5
3
ab c
def
jkl
mno
Call OK OR OR OR

Use the telephone in SIP mode
8
1
TMake a call using the personal phone book (2):
TRedialling the last number dialled (redial):
1.2 Make calls via your programmed call keys
You can program a number on programmable keys 2, 3, 4 and 5 of your phone.
1.3 Receiving a call
Another call is received:
TStop the ringer:
seizing the line
press and
release
select your correspondent from
the list
last number redial
'redial' key(short
press)
OR Directory OK
OK OR
2
6
5
3
ab c
def
jkl
mno
call the chosen
correspondent
once
OR Silent OK
TReject the call displayed:
TAnswer the call:
1.4 Mute, so that your correspondent cannot hear you
You can hear your correspondent but he/she cannot hear you:
1.5 Making a second call during a conversation
You are in communication with a first correspondent.
twice
lift the
receiver
hands free line key
OR Reject call OK
OR OR OR Take call OK
during a conversation the button flashes on and off
disable microphone
the key is no longer lit
resume the
conversation
during a
conversation
free line key
the first call is on hold
New call OK OR

Use the telephone in SIP mode
9
1
•To cancel your second call and recover the first:
1.6 Answering a second call during a conversation
You are in communication with a first correspondent.
•A second correspondent is trying to call you:
number of
second
correspondent
call using your correspondents uri calling from your personal
directory (persspdial)
redialling the last
number dialled
(redial)
hang up the ongoing call
enter the text: the number pad keys have letters that you can display by successive
presses. Some special characters can be displayed by successively pressing the * key
(+% $ / & () [ ] =) or # key (@) or 0 key (, , : ' ? !) or 1 key (- _).
In SIP mode, each telephone is identified by a character string called the URI. Within
your company, the URI of your correspondent is usually the correspondents telephone
number.
hang up the ongoing call key for the line
whose light is
flashing
2
6
5
3
ab c
def
jkl
mno
OR Dial by URI OK OR
From
directory
OK
OR OR Enquiry off OK
Enquiry off OK
during a conversation
name or no. of the caller
displayed for 3 seconds
light flashes
Smith John
Answer call displayed:
•To return to your first caller and end the conversation in progress:
1.7 Placing a call on hold (hold)
•Retrieve the correspondent on hold:
1.8 Switching between calls (Broker call)
You are in communication with a first correspondent. A second correspondent is on hold.
To accept the second call:
the first call is on hold
line key with light
flashing
hang up the ongoing call line key with light
flashing
OR Enquiry off OK
during a conversation your call is placed on hold
line key with light
flashing
Put on hold OK
OR Retrieving OK
your first call is placed on hold
line key with
light flashing

Use the telephone in SIP mode
10
1
1.9 Transferring a call
TYou are in communication with a first correspondent:
TYou are in communication with two correspondents:
TYou are in communication with a first correspondent. A second correspondent is on hold. You want to transfer the ongoing
call to a 3rd correspondent.
Recover the correspondent on hold :
during a
conversation call the recipient of the transfer
the two correspondents are
connected
before the second correspondent
picks up
return to first
screen
the two correspondents are
connected
return to first
screen
during a
conversation call the recipient of the transfer
the two correspondents are
connected
line key with light
flashing
New call OK
Transfer to OK
Transfer OK
Transfer to
3rd
OK
OR Retrieving OK
1.10 Diverting calls to another number (immediate diversion)
TModify the forwarding:
forwarding status of
your telephone
number receiving diversion
validate the
forwarding
return to first
screen
You can continue to make calls but can only receive calls on the phone to which you
have forwarded your calls.
forwarding status of
your telephone
erase number number receiving diversion
save the
modification
return to first
screen
Forward OK
Immediate
forward
OK
SIP
2
6
5
3
ab c
def
jkl
mno
OR
From
directory
OK
Forward OK
Immediate
forward
OK
SIP
2
6
5
3
ab c
def
jkl
mno
OR
From
directory
OK