Alcatel First Reflexes User manual

Alcatel First Reflexes™
Alcatel OmniPCX Enterprise

2
•Actions
Off-hook
Hang up
Description of an action or context
•Pre-programmed key
Pre-programmed key
•Keypad
Numeric keypad
Specific key on numeric keypad
•Other symbols used
Alternative to action sequence
Alternative to action sequence
Important information
AND/OR
OR
2
ABC
You have an Alcatel First REFLEXES digital telephone.
How to use this guide
Symbols can be enriched by small icons or text.

3
Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6
1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6
1.2 Calling using your personal directory . . . . . . . . . . . . . p. 6
1.3 Redialling the last number dialled (Redial) . . . . . . . . . p. 6
1.4 Making a call-back request . . . . . . . . . . . . . . . . . . . . . p. 6
Handling several calls . . . . . . . . . . . . . . . . . . . . . . . p. 7
2.1 Calling a second correspondent (enquiry call) . . . . . . p. 7
2.2 Answering a second call . . . . . . . . . . . . . . . . . . . . . . . p. 7
2.3 Switching between calls (broker call) . . . . . . . . . . . . . p. 8
2.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8
2.5 Conversing with two correspondents (3-way conference) p. 8
Customizing your telephone . . . . . . . . . . . . . . . . . p. 9
3.1 Programming your personal code . . . . . . . . . . . . . . . p. 9
3.2 Programming your personal directory . . . . . . . . . . . . p. 9
3.3 Selecting your ringer tune . . . . . . . . . . . . . . . . . . . . . p. 10
While you are away - When you return . . . . . . . . p.11
4.1 Forwarding your calls to another number (immediate
forward) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11
4.2 Forwarding your calls to the voice mail . . . . . . . . . . . p. 11
4.3 Cancelling forwarding on your return . . . . . . . . . . . . p. 11
4.4 Consulting your messages on your return . . . . . . . . . p. 12
Contents
1.
2.
3.
4.

Your telephone
Light indicates
messages received
4

Pre-programmed key
to cancel an enquiry call
to access the various mail services
to automatically redial the last number dialled
to reduce receiver or ringer volume
to switch between two calls
to divert calls to another terminal
to activate ringer
to increase receiver or ringer volume
+
_
5
Installing the label on the telephone
A printed label is supplied with the telephone to be placed under the programmable
keys.
1
3
2
4
!Insert a flat-tipped object into the slot
"Raise the cover.
#Slide the printed label into position.
$Lower the cover.

6
12. Calling using your personal directory
Off-hook
"Personal directory
programming" function
code
11. Making a call
Making a call
1.
Off-hook Dial
To make an external call, dial the "External call" code.
To call the operator, dial the "Operator call" code.
13. Redialling the last number dialled (Redial)
Redial
14. Making a call-back request
Your
correspondent
does not reply or
is busy "Call-back
request" function
code
Hang up
Off-hook
Programmed
numeric key

7
Handling several calls
Handling several calls
2.
21. Calling a second correspondent (enquiry call)
22. Answering a second call
During a conversation, you can perform various operations such as call a
second person or transfer the call to another number, etc.
Dial directly
The first
correspondent is
placed on hold
During a call, a second correspondent tries to contact you:
"Consulting call
on hold"
function code
The first
correspondent is
placed on hold
Cancelling the enquiry call
Cancellation of
enquiry call
You recover the
first call

8
24. Transferring a call
25. Conversing with two correspondents (3-way
conference)
23. Switching between calls (broker call)
Broker call
You are in conversation and another call is on hold. To switch from one call
to the other:
To transfer a call to another terminal during a conversation:
Number of
terminal to receive
call
During a conversation, another call is on hold:
"Conference"
function code
To cancel the conference and recover your first correspondent, redial the "3
party conference call" code.
Hang up

9
Customizing your telephone
Customizing your telephone
3.
31. Programming your personal code
The code of your terminal is 0000 by default.
To select or change your personal code:
Code of the
"Change personal
code" function
Enter the
present code
Enter the new
code
32. Programming your personal directory
Your personal directory contains up to 12 numbers (0 to 9, * and #).
Personal directory numbers
%&'
()*
+,
-.#
*
Number to
programme
"Personal
directory
programming"
function code
Numeric key on
which you want to
programme the
number
2
ABC
To confirm

10
33. Selecting your ringer tune
Terminal idle:
Select the ringer
from the 16 options
(successive presses)
OR
+_
Adjust the volume
To confirm

11
While you are away - When you return
While you are away - When you return
4.
41. Forwarding your calls to another number
(immediate forward)
Destination
number
42. Forwarding your calls to the voice mail
Code of type
of forward
No. of recorded
message
43. Cancelling forwarding on your return
Code of the "Cancel
forwarding" function
OR
If forwarding activated
with this key
Hang up
Hang up

12
44. Consulting your messages on your return
The light indicates that messages have been received.
•Call-back requests
The voice guide
signals that call-
bakck requests have
been received
•Voice messages
The call-back message is erased when the number is called back, even
if the correspondent does not answer.
If there are several call-back requests, they are processed in
chronological order, oldest request first; a request can only be processed
once the preceding request has received a response.
All the recorded call-back requests can be erased by entering the
"Consult call-back request" function code.
Automatic call-
back
Messages
Follow the instructions
of the voice guide
Off-hook
Off-hook

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Caution: never let your telephone come into contact with water. You can
nevertheless use a soft moist cloth to clean your telephone.
Never use solvents (trichlorethylene, acetone, etc.) as they risk damaging the
plastic surfaces of your telephone. Never spray cleaning products on it.
If you use your telephone near an electronic source emitting a high level of
electromagnetic radiation, you may hear a slightly audible modulation in the
earpiece.
Conformity: this telephone is designed to be connected to an Alcatel
OmniPCX Enterprise PABX. It is classed SELV within the meaning assigned by
standard NF EN 60950.
The CE marking indicates that this product complies with the following EC
directives:
- 89/336/CEE (electromagnetic compatibility)
- 73/23/CEE (low voltage)
- 1999/5/CE (R&TTE)
Declaration of conformity
We,
ALCATEL BUSINESS SYSTEMS
32, avenue Kléber
92707 Colombes Cedex - France
declare that the following products are deemed to comply with the requirements
of Directive 1999/5/CE of the European Parliament and the Council.
ALCATEL First Reflexes
Any unauthorized modification of the products makes this declaration of
conformity null and void. A copy of the original of this declaration of conformity
can be obtained by making a written request to:
ALCATEL BUSINESS SYSTEMS
Technical Services - Customer Care
1, rue du Dr. A. Schweitzer
F - 67408 Illkirch - France
Precautions for use

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For further
information, visit our
web site
www.alcatel.com
Copyright © ALCATEL 2002. All rights reserved.
Alcatel Business Systems, in keeping with its policy of constant product
improvement for the customer, reserves the right to modify product
specifications without prior notice.
ALCATEL - 32, avenue Kléber, F-92707 Colombes Cedex
R.C. Paris 602 033 185
Ref. : 3AK 19527 ENAC Ed. 02

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The availability of some of the functions described in this guide may
depend on your system version or configuration. If you are in doubt,
consult your system supervisor.
We suggest that you consult the corresponding user manual for more detailed
information on your telephone.