Alcatel OmniPCX Enterprise 4039 User manual

Alcatel 4039/4029 User Guide
4039
4029
This presentation from Ezycom Solutions is designed to introduce you to
the basic operation and functions of your new Alcatel-Lucent 4029 and
4039 handsets.
Note – functionality of the handsets will depend on system programming.
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Receiver (Handpiece)
LED light
Flashes green for incoming call
flashes red for system alarm
Main display & soft keys
Add-on Module
Function Keys
Qwerty ‘dial by name’ keyboard
Welcome to your new handset
Tilt adjust
Alphanumeric keys
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Getting Started -Creating your mailbox
Your Message key will be flashing
Press the Message key
Lift the receiver
Listen to the guides and record your name
Follow prompts & create a 4 digit code
Press the OK key to confirm
Record your name
Press OK to confirm
Receiver or
Handpiece
OK
Entering speed dials using your Qwerty
keypad – refer to slide 16
Creating a Personalised Message
Scroll left on your navigation key into Menu
Press the soft key next to ‘Settings’
‘Mailbox’ will appear – press the soft key
Press ‘Personal message’
Record your personal message and press ‘OK’
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The Function Keys
Release key: Push this to hang up a call and place
set in idle mode
Hands-free key: Push this & you talk on loudspeaker
Intercom/Mute key: Push this to stop other people hearing you but you can listen
& make comments during conference calls
If left on, calls will be automatically answered while you work
Volume Control keys: volume of handpiece, speaker and ringer
Message key: voice and text mails (flashes to indicate new messages)
Redial key: Short press: reveals last number dialled
Long press: reveals last 10 dialled numbers
Information key: Reveals extension number for other phones
Backspace key:
Takes you back one
step
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The Navigator Key
OK
The navigator key allows your to scroll through menu options
available on your 4029 or 4039 handset.
It is used to enter speed dials on the Qwerty keypad
It is used to locate numbers and help you connect
It is used to identify line extensions
The right arrow moves you to
the info tab and you will see
your personal details e.g.
extension number, your name
and if you have messages
The left arrow goes into the
menu tab allowing you to
personalise your handset.
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How to answer the phone
Pick up the receiver
Press the loudspeaker button and speak
or
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Answering an incoming call
When the phone rings a small icon will appear beside each line
soft key. The main display will show , the add-on module will
display . Press the soft key and pick up the receiver.
Volume control
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Placing a call on hold
An incoming call automatically
displays ‘Hold’ on the display screen
Press the soft key beside ‘Hold’
The call is now on hold
A call on hold is seen as
on the display
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Transferring calls in the office
A call comes in
The word ‘Hold’ appears beside a soft key on the
main display
Press ‘Hold’
Dial the extension or use the add-on module to
go directly to the person required
The word ‘Transfer’ appears on the display
beside a soft key
Either speak to the call recipient or press
‘Transfer’ immediately and the incoming call will
go to them in person or to their voicemail
‘Transfer accept’ will appear on the display as
the transfer connects
Hang up
If the call recipient does not want to take
the call you must hang up from that
connection to pick up the call on hold
Press then to speak to the caller
on hold
Hold
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Transferring calls to mobiles
Receive a call
Place on ‘Hold’
Type the person’s name on the Qwerty
keypad
Use the right navigator key to scroll to the
correct number (entered options may include
Home, Mobile, Office)
Press OK when you have selected the
correct extension named ‘Mobile’
Speak to the call recipient and Transfer
or
Transfer and the call will go to their mobile
voicemail or be missed if voicemail is off.
OK
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