Bay-Tek AXE MASTER User manual

SERVICE MANUAL
PLACE SERIAL NUMBER LABEL HERE

2
FACTORY CONTACT INFORMATION
All games are proudly manufactured at our factory in Pulaski, Wisconsin, USA
BAY TEK ENTERTAINMENT
Pulaski Industrial Park
1077 East Glenbrook Drive
Pulaski, WI 54162 USA
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SALES
Phone: [phone]
Fax: [phone]
Email: [e-mail]
PARTS
Phone: [phone] Ext 1101
Fax: [phone]
Email: [e-mail]
SERVICE
Phone: [phone] Ext 1102
Fax: [phone]
Email: [e-mail]
Open Monday - Friday
8 AM - 5PM C.S.T.

3
TABLE OF CONTENTS
FACTORY CONTACT INFORMATION ……..…………………………. 2
TABLE OF CONTENTS...……………………………………………….. 3
WELCOME TO AXE MASTER ……………...…………..….…………. 4
GAME SPECIFICATIONS ………….…………………………………… 5
SAFETY PRECAUTIONS …………………………………….………… 5
GAME SET UP ………………………………………………………. 6 - 25
HOW TO PLAY ……………………..…………………………………… 26
CARD SWIPE INSTALLATION ……………………………………….. 27
MAIN MENU FUNCTIONS ………………………..………………. 28 - 37
ESTIMATED TICKET PAYOUT ……………………………………… 38
CIRCUIT BOARD LAYOUT …………………………………………… 39
MOTHERBOARD LAYOUT …………………………………………… 40
WIRING DIAGRAMS ……………………………………………… 41 - 54
MOTHERBOARD DIFFERENCES ……...…………………………… 55
TROUBLESHOOTING GUIDE ………………..…………………. 56 - 59
AXES NOT SCORING …………………………......………………….. 60
AXES NOT EJECTING …………………………....………………….. 61
POWER SUPPLY DIAGNOSTICS …………………………………… 62
BILL ACCEPTOR DIAGNOSTICS …………………………………… 63
I/O AUX BOARD PINOUT …………….……………………………… 63
DIPSWITCH SETTINGS ………………………………………………. 64
HOW TO REPLACE TARGET PINS …………..…………..…...……. 65
AVAILABLE BLANKING PLATES …………………………………….. 65
HOW TO REPLACE MONITOR ……………………….…..…...……. 66
HOW TO TENSION CONVEYOR ………………………..…………. 67
HOW TO ADJUST CONVEYOR GUARD ………………..…...……. 67
HOW TO REPLACE CONVEYOR MOTOR ….……………..… 68 - 69
HOW TO CHANGE SOFTWARE ON MB12 ………………………. 70
HOW TO CHANGE SOFTWARE ON MB13 ………………………. 71
DECAL DIAGRAM …………………………………….…………… 72 - 73
PARTS LIST …………………………..……………….…………… 74 - 76
PARTS PICTURES …………………………..……….…………… 76 - 80
MAINTENANCE LOG ………………………………………………….. 81
TECHNICAL SUPPORT ……………………………………………….. 82
WARRANTY …………………………………………………………….. 82
Manual Revision 3/10/2023 - Software Version: 1.0.7

4
WELCOME TO AXE MASTER
GAME INSPECTION
Please inspect the game for any damaged, loose, or missing parts.
If damage is found, please contact your freight carrier first.
Then, contact Bay Tek Entertainments’ Service Department at
[phone] Ext. 1102
Or email us at [e-mail] for further assistance.
Congratulations on your purchase!
Please take a moment to read through this manual and be sure to contact us
if you have any questions, or would like more information.
Thank you for your purchase! Your business is important to us and we hope
you enjoy this game as much as we do!

5
SAFETY PRECAUTIONS
GAME SPECIFICATIONS
WEIGHT
NET WEIGHT 1829 lbs. 830 kg
SHIP WEIGHT 1979 lbs. 898 kg
GAME DIMENSIONS
WIDTH 64 inches 162.5 cm
DEPTH 185 inches 470 cm
HEIGHT 135 inches 343 cm
OPERATING TEMPERATURE
FAHRENHEIT 45 - 80 F
CELSIUS 7.2 - 26.7 C
SHIPPING DIMENSIONS
PALLET # 1 80”Lx 58”Wx 92”H 950lbs. class 250
PALLET # 2 58”Lx 40”Wx 80”H 452 lbs. class 250
PALLET # 2 58”Lx 40”Wx 92”H 577 lbs. class 150
POWER REQUIREMENTS
INPUT VOLTAGE
RANGE
100 to 120
VAC 220 to 240
VAC
INPUT FREQUENCY
RANGE 60 Hz 50 Hz
MAX OPERATING CURRENT
5 Amps @ 115 VAC / 2.5 Amps @ 230 VAC
Note: Oversea Shipping Containers will have 2
pallets 32 inches wide instead of the 40 inches.
Note: Game height will be 108 inches without
the marquee.

6
AXE MASTER SETUP
The game will arrive on 3 pallets with many parts. Please inspect the pallets for
shipping damage and report immediately to the freight company if any damage found.
There will be about 5 hours of assembly time needed.
There is an instructional video showing how to set up game.
Please visit: www.baytekent.com/hatchet-hero/game-setup
Tools Needed:
1 step ladder (6 foot) 2 of 9/16” Wrenches 1” Crescent Wrench
3 people 7/16” Wrench
# 3 Phillips screwdriver bit # 2 Square head screwdriver bit
Important:
Portions of this game are heavy, bulky and large. Assembly requires 2 people to lift heavy
components, and ladders that are tall and strong enough to position components to the top of the
game.
From the small front console pallet:
Remove the monitor housing.
Remove the marquee.
Remove the 2 bolts holding the front console to the
pallet using a 9/16” wrench.
Remove and open the box containing:
Service Manual
3 Axes (there are an additional 3 axes to use when needed.)
Power Cord
Hardware kit (Part # A5KIT-HH/AXM)
From the small rear cabinet pallet:
Remove the 2 of Roof Panels
Remove the Right Cage Assy (labeled #2)
Remove the 2 bolts holding the rear console to the
pallet using a 9/16” wrench.

7
AXE MASTER SETUP
From the large middle cabinet pallet:
Remove the parts stacked on the middle cabinet and set aside.
Remove the 2 bolts holding the middle console to the pallet
using a 9/16” wrench. There is one bolt on each end of the
pallet.
Rear
Cabinet Middle
Cabinet
Position the rear cabinet in position about 2 feet away from the
wall near the game’s final location.
Position the middle cabinet into position close to rear cabinet.
Snip plastic wire ties holding cables carefully to avoid cutting
wires.
Connect wires on the right side:
CE29006 to CE29005
CE29002 to CE29003
AC Power plug to the female AC power plug
CE29056 to CE29057
Connect wires on the left side:
CE29039 to CE29038
CE29060 to CE29059
CE29074 to CE29073
CE29025 to CE29024
CE29035 to CE29031
CE29017 to CE29041
Unwind the HDMI cable from the middle cabinet section and route into the back cabinet and up
toward the top of the rear cabinet. This will plug into the marquee further into the assembly process.
Locate the 2 of large metal connector plates. (Label A)
Install the plates on both sides of the cabinet with 20 of the black
¼-20 X 1 Phillips head bolts using a # 3 Phillips
Head bit. (10 per side)
A5BOPH312
A
Slide the middle section tight up against the rear section.
Ensure the cables do not get pinched between the wood sections.
Rear
Cabinet
Middle
Cabinet

8
AXE MASTER SETUP
Locate the 2 of large metal connector plates.
(Label A) (Part # A5ME29012)
Install the plates on both sides of the cabinet with 20 of the black
¼-20 X 1 Phillips head bolts using a # 3 Phillips
Head bit. (10 per side)
Front
Console
Cabinet
Middle
Cabinet
A5BOPH312
Position the front console cabinet into position close to middle cabinet.
Snip plastic wire ties holding cables carefully to avoid cutting wires.
Connect wires on the right side:
CE29000 to CE29002
CE29004 to CE29006
CE29055 to CE29056
AC Power plug to the female AC power plug
Connect wires on the left side:
CE29053 to CE29018
CE29075 to CE29074
CE29030 to CE29035
CE29040 to CE29039
CE29028 to CE29029
Unwind the HDMI cable from the middle cabinet section and route into the front console cabinet and
toward motherboard. Plug this HDMI cable into the motherboard.
A
Slide the front console section tight up against the middle section.
Ensure the cables do not get pinched between the wood sections.
Front
Console
Cabinet
Middle
Cabinet
The Conveyor Guard is designed to keep fingers from getting pinched by the conveyor roller.
It is very important to adjust this metal bracket at game install, and anytime the game is moved, con-
veyor is adjusted or taken apart.
Use a Phillips screwdriver to loosen the 3 bolts.
Move bracket up very close to the conveyor belt and tighten screws.
Make sure the bracket does not touch the conveyor belt, but is close to it.

9
AXE MASTER SETUP
Install the plate across the wood pieces of the cabinets with 4 of the black ¼-20
X 1 Phillips head bolts using a # 3 Phillips Head bit.
A5BOPH312
Locate the front plexi guard and install
into notch with “V” notch pointing
upward.
Ensure it sits fully down into the notch.
Locate the 1 of medium metal connector plates.
(Label D) (Part # A5ME29011)
Secure the inside of the right upright to the black plastic using
6 of the black 6 X 1 1/4” screws using a # 2 Square Head bit.
A5SCFH040
Locate piece L - the front right side upright. (Part # AACA29056)
The will be a cable inside the groove - connect this cable with the cable
coming up from the lower front console cabinet. (CE29061 to CE29062)
The wire colors should match up across the connectors.
Connect this connector and tuck the access wire up inside the groove.
Place right side upright flat against lower front console cabinet.
Ensure the cable does not get pinched between the wood sections.
D

10
AXE MASTER SETUP
Install the plate across the wood pieces of the cabinets
with 4 of the black ¼-20 X 1 Phillips head
bolts using a # 3 Phillips Head bit.
A5BOPH312
Locate the 1 of medium metal connector plates.
(Label D) (Part # A5ME29011)
Secure the inside of the right upright to the black plastic using
6 of the black 6 X 1 1/4” screws using a # 2 Square Head bit.
A5SCFH040
Locate piece K - the front left side upright. (Part # AACA29057)
The will be a cable inside the groove - connect this cable with the cable
coming up from the lower front console cabinet. (CE29070 to CE29069)
The wire colors should match up across the connectors.
Connect this connector and tuck the access wire up inside the groove.
Place left side upright flat against lower front console cabinet.
Ensure the cable does not get pinched between the wood sections.
D

11
AXE MASTER SETUP
Locate the 2 of short metal connector plates.
(Label C) (Part # A5ME29013)
A5BOPH312
Prep left side cage for installation.
Locate left side cage assembly - (Labeled 1)
Part # AAME29000-L The LED light must point
toward the rear of the cabinet..
Locate Left upper cage support wood - (Labeled M)
Part # WACA29059 Ensure it has the “L” etched in
the middle of the wood.
Place the wood piece (M) on top of the cage piece (1)
The L mark must be on the inside of the cage.
The LED light stick will be on the inside pointing toward the
back of the game.
Install a short metal connector plate at the top left and right edge of
the wood piece as shown.
4 of the black ¼-20 X 1 Phillips head bolts using a # 3 Phillips Head
bit.
2 per bracket.
Secure the left wood to the top of the left cage using 6 of the
black 10 X 5/8” screws using a # 2 Square Head bit.
3 screws per bracket.
A5SCPH152
Right end
of wood
Left end of
wood
M
1
C

12
AXE MASTER SETUP
Locate the 2 of short metal connector plates.
(Label C) (Part # A5ME29013)
A5BOPH312
Prep right side cage for installation.
Locate right side cage assembly - (Labeled 2)
Part # AAME29000-R The LED light must point
toward the rear of the cabinet.
Locate right upper cage support wood - (Labeled N)
Part # WACA29043 Ensure it has the “R” etched in
the middle of the wood.
Place the wood piece (N) on top of the cage piece (2)
The R mark must be on the inside of the cage.
The LED light stick will be on the inside pointing toward the
back of the game.
Install a short metal connector plate at the top left and right edge of
the wood piece as shown.
4 of the black ¼-20 X 1 Phillips head bolts using a # 3 Phillips Head
bit.
2 per bracket.
Using the same process as the other side, secure the right wood to the top of the
right cage using 6 of the black 10 X 5/8” screws using a # 2 Square Head bit.
3 screws per bracket.
A5SCPH152
Right end
of wood
Left end of
wood
2
N
C

13
AXE MASTER SETUP
Install the left and right cage assemblies onto the
cabinet:
Using 2 people, lift the right side cage up onto the
cabinet.
Important: Make sure the center cable is pushed
under the cage and into the cabinet.
A5BOPH312
Secure the cage from the outside of the cabinet by
installing 2 bolts into each connector plate at the
top left and right edge of the wood piece as
shown.
Use 2 of the black ¼-20 X 1 Phillips head bolts
into each bracket using a # 3 Phillips Head bit.
Follow the same process with the right side cage assembly.
Right end
of wood
Left end of
wood
Secure the cages from the inside of the cabinet by carefully climbing inside the cabinet onto the
conveyor belt. Plug in the side cage lights to the cable coming from the cabinet.
(CE29048 to CE29017)
Secure the bottom of the cages to the wood with 6 of the black 10 X 5/8” screws
using a # 2 Square Head bit. 3 screws per bracket.
Follow the same process with the other side cage assembly.
A5SCPH152

14
AXE MASTER SETUP
1
Install the white plastic arrow lights onto the outside of the cabinet.
Locate 2 of left side cage lights - (Labeled H)
Part # AALI29000-L
The arrow shape must point toward the front of the cabinet, with a
cable coming out of the bottom.
Bring the left side cage light close to the side of the
cabinet and plug the cable from the side cage light into
the cable protruding from the hole in the side of the
cabinet. (CE29044 to CE29060)
After connected, feed the excess cable length back down
into the hole.
Secure the arrow with 2 of the black ¼-20 X 2 Phillips
head bolts using a # 3 Phillips Head bit.
(2 per arrow, 4 per side)
Install the top bolt first, then finish clearing the cable
and ensure the cable does not get pinched as you
install the bottom bolt.
Install both left arrow lights as shown.
A5SC9301
Install the right side cage lights similarly by locate 2 of right side cage lights -
(Labeled J) Part # AALI29000-R
The arrow shape must point toward the front of the cabinet, with a cable
coming out of the bottom.
Secure both arrows with the black ¼-20 X 2 Phillips head bolts using a # 3
Phillips Head bit.
(2 per arrow, 4 per side)
Again, ensure the cable does not get pinched as you install the bottom bolt.
A5SC9301
H
J

15
E
AXE MASTER SETUP
Locate the black plastic wire covers - (Labeled 5)
Part # WACA29090
Slide the black plastic wire cover down into the
slot in the cabinet - this end first.
Ensure the wires are not pinched by the cover, and install 2 of the black 6
X 1 1/4” screws using a # 2 Square Head bit.
Do this for all wire covers.
After all 4 white plastic arrow lights are installed onto the
outside of the cabinet, install the black plastic blocks to hide the
wires.
Carefully climb inside the cabinet
Making sure the wires are connected, feed the excess cable
length back down into the hole.
Now we will start building the roof of the cabinet:
Locate the Single Front Arch - (Labeled E)
Part # AAAR29000
Place this single front arch on the cabinet as shown.
Important: Make sure the T nuts are pointing toward the back of the
game.
A5SCFH040
T nuts point
toward the
back of the
game.
Back of
the game
Secure the single front arch to the cabinet by installing 2 bolts through
the wood into the arch as shown.
Use 2 of the black ¼-20 X 1 1/2” Phillips head bolts and 2 of 1/4” black
washers per side using a # 3 Phillips Head bit.
Make sure both sides of the arch are
secure.
A5WAFL090
A5SCPP025
5

16
AXE MASTER SETUP
Locate the Double Middle Arch-
(Labeled F)
Part # AAAR29005
Place this double middle arch
on the cabinet as shown.
Install so the bolt threads are pointing toward the back of
the game so they are not visible to the player.
Secure the double middle arch to the cabinet by installing
2 bolts through the wood into the arch as shown.
Use 2 of the black ¼-20 X 1 1/2” Phillips head bolts and 2 of
1/4” black washers per side using a # 3 Phillips Head bit.
Make sure both sides of
the arch are secure.
Attach monitor to the game:
Important: The monitor housing is large and heavy.
Use 2 or more people to lift monitor housing to the top of the
rear cabinet.
Remove the back door and position the top monitor housing
in place by aligning the oval cut-outs in the top of the game.
The monitor housing has the same oval cut-outs.
Once both oval cut-outs are posi-
tioned over one another, it should
be perfectly aligned.
Secure the monitor housing to the cabinet
by installing 2 bolts/washers/split washers
through the wood into the monitor housing
as shown.
Use 2 of the 3/8”-16 , 2 1/4 inch bolts with
split washers and washers using a 9/16”
wrench.
A5BOPH135 A5WALO010 A5WAFL050
A5WAFL090
A5SCPP025
F
Connect the
power cord to
the power cord
from monitor
housing.
Connect the
HDMI cable to
the HDMI cable
from monitor
housing.

17
AXE MASTER SETUP
Install the roof supports:
Locate the 3 of Black Plastic Roof Supports- (Labeled G)
Part # AACA29096
These roof supports will
have small L brackets attached.
The monitor housing has small cutouts in the surface.
The notched end of the roof support must slide
into this notch completely.
The cut-outs in the roof supports will slide into
the middle and front arches.
Once all of the notches are fitted, secure the roof supports
by using 8 of the black #6 by 3/4” screws using a Phillips
screwdriver.
Secure all 3 roof supports using the same process.
G
A5SCSQ001
At the front of the game, route the cables up over a roof support and
into and though the hole in the front arch.
This cable will plug into the poles later.
Do this for both sides of the front arch as shown.

18
AXE MASTER SETUP
Slide in the roof panels:
Locate the 2 Roof Panels
Part # AADE29005
There are grooves in the sides of
the arches - Slide the roof panel
into this grove and continue
pushing up and around the arch.
Secure the roof panel to the side of the cabinet by installing 4 bolts into the metal bracket.
Use 4 of the black 10-24 X 1 1/2” Phillips head bolts per side using a Phillips Head bit.
Make sure both sides of the roof panel are secure.
Do the same for the 2nd roof panel. A5SCPH017
Assemble safety wall:
Locate black plastic seam cover
(part # WACA29094)
This will attach to the back of the lower safety wall -
Instructions: Attach the black plastic seam cover to the back of
the lower safety wall using 6 of the black ¼-20 X 1 Phillips head
bolts using a # 3 Phillips Head bit.
A5BOPH312
B
Locate the 2 of the square metal connector plates.
(Label B) (Part # A5ME29021)

19
AXE MASTER SETUP
A5BOPH312
Install the square metal connector plates at the top left and right
edge of the wood piece as shown.
4 of the black ¼-20 X 1 Phillips head bolts
using a # 3 Phillips Head bit.
2 per bracket.
Attach upper safety wall to lower safety wall:
Important:
The upper safety wall is large and heavy.
Use 2 or more people to lift the upper safety
wall to the top of the lowe safety wall.
Align the upper safety wall with the holes in
the connector plates just installed.
Secure with 10 of the black ¼-20 X 1 Phillips
head bolts using a # 3 Phillips Head bit.
A5BOPH312
Install front marquee onto safety wall.
Using 2 people, carefully lay down the safety wall down onto the floor, and position marquee as shown.
Push the wires from the middle hole on the safety wall up into the marquee and plug into the connectors
inside the marquee. (CE29076 to CE29072)
The 2 end wires can be pushed slightly into the holes, they will be connected later.
Move marquee against safety wall and make sure wires will not get pinched as the marquee is attached.
Secure the double monitor housing to the cabinet by installing 2 bolts/washers/split washers down
through the marquee into the safety wall.
Use 2 of the 25-20 , 1 1/2 inch bolts with split
washers and washers using a 7/16” wrench.
A5WASI020 A5WAFL060
A5BOHH060

20
AXE MASTER SETUP
A5BOPH312
Attach Left and Right Pole Assemblies to the Safety Wall:
Locate both of the Pole Assemblies. They look similar, but the left one
has a 3 wire plug (Red, Yellow, Black) (Label 3) (Part # AAME29019-L)
The right one has a 2 wire plug (Yellow, Black)
(Label 4) (Part # AAME29019-R)
Important:
2 people are needed for installing the poles.
One person will hold the pole in position, the other person can
connect plug and insert bolts.
Position the left pole assembly (Label 3) (Part # AAME29019-L)
in position as shown,
Connect the 3 wire plugs together (CE29071 to CE29072) and feed
connected wires back down into hole.
Ensure the wires do not get pinched as you install the bolts.
Secure with 4 of the black ¼-20 X 1 Phillips head bolts
using a # 3 Phillips Head bit.
3
4
Again, with one person will hold the right pole in position,
the other person can connect plug and insert bolts.
Position the right pole assembly (Label 4) (Part # AAME29019-R)
in position as shown,
Connect the 3 wire plugs together (CE29063 to CE29065) and feed
connected wires back down into hole.
Ensure the wires do not get pinched as you install the bolts.
Secure with 4 of the black ¼-20 X 1 Phillips head bolts
using a # 3 Phillips Head bit.
A5BOPH312