Bay-Tek TICKET MONSTER User manual

SERVICE MANUAL
PLACE SERIAL NUMBER LABEL HERE

2
FACTORY CONTACT INFORMATION
All games are proudly manufactured at our factory in Pulaski, Wisconsin, USA
BAY TEK ENTERTAINMENT
Pulaski Industrial Park
1077 East Glenbrook Drive
Pulaski, WI 54162 USA
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SALES
Phone: [phone]
Fax: [phone]
Email: [e-mail]
PARTS
Phone: [phone] Ext 1101
Email: [e-mail]
SERVICE
Phone: [phone] Ext 1102
Email: [e-mail]
Open Monday - Friday
8 AM - 5PM C.S.T.

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TABLE OF CONTENTS
FACTORY CONTACT INFORMATION ……..…………………………. 2
TABLE OF CONTENTS...……………………………………………….. 3
WELCOME TO TICKET MONSTER ……….……………..……………. 4
SAFETY PRECAUTIONS ……………………………………………… 4
GAME SPECIFICATIONS ……………………………………………… 5
GAME SET UP ………………………………………………………. 6 - 10
CARD SWIPE INSTALLATION ……………………………………….. 11
HOW TO PLAY ……………………..…………………………………… 12
MAIN MENU FUNCTIONS ………………………..………………. 13 - 18
CIRCUIT BOARD LAYOUT …………………………………………… 19
WIRING DIAGRAMS ……………..……………………………….. 20 - 23
SPEAKER WIRING OPTIONS …………………………..…………… 24
MOTHERBOARD & SOFTWARE OPTIONS …………..…………… 25
MOTHERBOARD COMMUNICATION OPTIONS ………………… 26
GAME ERRORS …………………………..…………………………… 27
TROUBLESHOOTING GUIDE ………………..………………….. 28 - 35
BILL ACCEPTOR DIAGNOSTICS ……………………………….…… 36
AVAILABLE BLANKING PLATES …………………………………….. 36
POWER SUPPLY DIAGNOSTICS ……………………………….…… 37
DOOR OPEN ERROR …………..………..…………………..….……. 38
WHEEL ENCODER SENSOR ………………….….....…………..…. 39
BRAKE ADJUSTMENTS …………………….……...………..………. 40
HOW TO REPLACE MONITOR …………….……..……………. 41 - 42
HOW REMOVE WHEEL …………………….…………..……………. 43
HOW TO CLEAN THE WINDOW ……………………..……………. 44
ARM BRACKET MAINTENANCE ……………………..……….……. 44
STAY PUT KIT ……………………..……………………………..……. 45
ADJUSTING MASTER VOLUME USING KEYBOARD ……… 46 - 47
HOW TO LINK TICKET MONSTER GAMES ……………….… 48 - 53
PIVOT ASSY EXPLODED VIEW ……………...………..……………. 54
DECAL DIAGRAM …………………………….………….…………… 55
PARTS PICTURES …………………………..……….…………… 56 - 59
PARTS LIST …………………………..……………….…………… 59 - 61
REPAIR / MAINTENANCE LOG ………………………..…………….. 62
TECHNICAL SUPPORT / WARRANTY …………………..………….. 63
Manual Revision 6/13/2023 - Software Version: TM 1.19

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SAFETY PRECAUTIONS
WELCOME TO TICKET MONSTER
Congratulations on your purchase!
Please take a moment to read through this manual and be sure to contact us
if you have any questions, or would like more information.
Thank you for your purchase! Your business is important to us and we hope
you enjoy this game as much as we do!
This unit is capable of producing sound levels hazardous to human hearing.
Consult local sound regulations and adjust volume accordingly.
Please inspect the game for any damaged, loose, or missing parts.
If damage is found, please contact your freight carrier first.
Then, contact Bay Tek Entertainments’ Service Department at
[phone] Ext. 1102
Or email us at serv[email protected] for further assistance.

5
GAME SPECIFICATIONS
WEIGHT
NET WEIGHT 457 lbs 207 kg
SHIP WEIGHT 623 lbs 282 kg
GAME DIMENSIONS
WIDTH 41 inches 104 cm
DEPTH 48.25 inches 123 cm
HEIGHT 137 inches 348 cm
OPERATING TEMPERATURE
FAHRENHEIT 45 - 80 F
CELSIUS 7.2 - 26.7 C
SHIPPING DIMENSIONS
PALLET # 1 38” Wide x 68” Deep x 88” Tall : 498 lbs
PALLET # 2 36” Wide x 96” Deep x 36” Tall : 125 lbs
POWER REQUIREMENTS
INPUT VOLTAGE
RANGE
100 to 120
VAC 220 to 240
VAC
INPUT FREQUENCY
RANGE 60 Hz 50/60 Hz
MAX OPERATING CURRENT
Amps @ 115 VAC / Amps @ 230 VAC
Note: Game height can be reduced to 106 inches ( 270 cm)
by removing the tall plexi above game.
106”
270cm
48.25”
123 cm
41”
104 cm
137”
348 cm
Overhead Sign ships on a pallet separately
It is 38” Wide by 68” Deep by ??? High

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TICKET MONSTER GAME SETUP
The game will arrive on 2 pallets, one large pallet for the game, one small pallet for the marquee
parts. Please inspect the pallets for shipping damage and report immediately to the freight company
if any damage found.
Tools Needed:
1 step ladder (8-10 foot) 7/16” Wrench 9/16” Wrench
# 2 Square head screwdriver bit 5/32” Allen Wrench Phillips Screwdriver bit
Important:
Portions of this game are heavy, bulky and large. Assembly requires 2 people to lift heavy
components, and ladders that are tall and strong enough to position components to the top of the
game.
Directions:
Unbox the large pallet:
Remove the cardboard surround, plastic bag and remove any
attached banding straps.
Remove the small bag of keys from the top of the front console.
Remove the “Lag Points Inside” decal and discard.
Open the front door.
Remove the 2 lag bolts holding the game to the pallet using a
9/16” wrench.
The lag bolts can be discarded.
Unlock the coin box and remove:
- Game Manual
- Power Cord
- Hardware Kit
Remove the large piece of plexi from the back of the cabinet.
Save for later installation onto the marquee.
Open the rear lower door and remove the 1 lag bolt holding the
game to the pallet using a 9/16” wrench.
The lag bolt can be discarded.
Using 2 people, carefully remove the game from the pallet and
place into the final position in the room.

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TICKET MONSTER GAME SETUP

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TICKET MONSTER GAME SETUP

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TICKET MONSTER GAME SETUP

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TICKET MONSTER GAME SETUP

11
CARD SWIPE SYSTEM INSTALLATION
Careful installation is required during card swipe installation to avoid 12 volt wires from possibly touching
signal lines.
Card swipe cable may plug directly into the UCL connector at the coin door.
Note: A separate power supply is recommended for Ticket Monster to supply 12 volts to the card sys-
tem.
If the game does not pay out the correct tickets, definitely install a separate power supply to power
card system inside game.
Blank plate instead of Coin Door is part # A5PL9998
Black wire is ground. (common)
Green wire is coin signal.
Red wire is +12 Volts DC
Option #1:
Card swipe systems should come with a standard 9
pin Molex connector. This is the UCL connector.
Simply plug this connector into your card swipe reader.
Coin Switches and Lights
AACBL4A-DOOR
AACE1609
Notes:
1.) Many card swipe systems have a voltage threshold that can be adjusted in the card swipe menu.
Please set this “Game Drive Threshold” to 2 Volts.
Menu Changes
Enter menu, Set “Credits Per Game” to 1(swipe)
Option #2:
If your card swipe systems does not have a standard 9 pin
Molex connector, then you will have to splice wires into the
AACE1609 harness.
Black wire is ground. (common)
Green wire is coin signal.
Red wire is +12 Volts DC
From Ticket Dispenser
Blue Wire is Notch Signal
White Wire is Enable Signal Coin Switches and Lights
AACBL4A-DOOR
AACE1609

12
HOW TO PLAY
The Ticket Monster game consists of a T-handle mechanically
linked to a solenoid mechanism at the center of a large wheel.
A 22” monitor provides information to the player.
The T-handle normally moves freely.
Upon coin up, the solenoid engages and allows the T-handle to
spin the wheel. If the player does not spin the wheel fast enough,
a motor assist will spin the wheel faster.
A position sensor will track the home position and notch positions
of the wheel as it is spinning and determine ticket value on which
the wheel has stopped.
Dual ticket dispensers will pay out tickets to player quickly.

13
MAIN MENU FUNCTIONS
The Menu and Menu Select buttons are located inside the front left door.
Hold the MENU button down for 5 seconds to enter the main menu.
Press MENU to scroll through the options, and MENU SELECT to
change the settings.
Default settings are highlighted in yellow below.
Software version is shown on the bottom left corner of the
menu screen:
Software Versions = 1.19 and 2.14
Attract Volume
Press the menu select button to cycle the sound during attract mode level up the slider bar and back
to 0.
Credits Per Game
01234678
8 with 3
plays for
$5.00
910 12 20
4 with 6
plays for
$5.00
4 with 5, 10,
& 20
discounts
5
1 (Card
Swipe)
Sets the amount of coin pulses needed to start a game.
0 is free play. Discounts as 6 plays for $5.00 will only work with bills inserted into Bill Acceptor.
Press the menu select button 3 to reset both the credits
accumulated and the tickets owed.
Game Volume
Press the menu select button to cycle the game sound level up the slider bar and back to 0.
Reset Credits and Tickets
Ticket Pattern
12 different choices for the wheel ticket patterns. Refer to Ticket Pattern Section.
12345678910 11 12
Redemption Type
22 different choices for the wheel ticket patterns. Refer to Ticket Pattern Section.
Tickets Points

14

15

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MAIN MENU FUNCTIONS
Scroll through the options by pressing the “MENU” button.
Change selection with the “SELECT” button.
Scroll to “BACK” and press the “SELECT” button to go
back to the main menu.
Default settings are highlighted in yellow below.
Normally set to 1 (Master)
However, if more games are linked together, this will be set differently on each game.
Linkage Kits are required to link games, Refer to “How to Link Ticket Monster games” section.
Machine ID
Sets how many tickets that the Monster Jackpot will increase with each game played.
Jackpot Menu
50
Min
250
Max
50
Min
500
Max
50
Min
1000
Max
100
Min
500
Max
100
Min
1000
Max
250
Min
1000
Max
250
Min
2500
Max
250
Min
5000
Max
500
Min
1000
Max
500
Min
2500
Max
500
Min
5000
Max
500
Min
9999
Max
100
Min
2500
Max
1000
Min
2500
Max
1000
Min
5000
Max
1000
Min
9999
Max
250
Min
2500
Max
250
Min
9999
Max
Sets the Minimum and Maximum value of the Monster Jackpot.
- Minimum is where the jackpot starts after the jackpot is won.
- Maximum is the highest that the jackpot will increment up to.
Monster Jackpot
Monster Jackpot Increment
Disabled 12345678910
1 (Master) 23456789

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MAIN MENU FUNCTIONS
Scroll through the options by pressing the “MENU” button.
Change selection with the “SELECT” button.
Scroll to “BACK” and press the “SELECT” button to go
back to the main menu.
Default settings are highlighted in yellow below.
Player Timeout Option
Motor Assist: The game will spin the wheel with motor if the player does not spin fast enough.
Abandon Game: The game will end if player does not spin fast enough.
No Timeout: The game will never end if the wheel is not spun fast enough.
Motor Assist on Timeout Abandon Game No Timeout
Two Point Tickets
If Two Point Tickets is Enabled, the game will pay 1/2 as many tickets that are shown won.
This is normally not used.
Disabled Enabled
Motor During Attract
The wheel motor will engage and spin the wheel during attract mode to attract players to the game.
This can be disabled to theoretical prolong motor life.
Enabled Disabled
Game History
Press the menu select button to enter the Game History Menu.
This menu will show date, time and game result.
Press the menu button to scroll to the next history page.
Press the Menu Select button to exit this menu.

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Game Statistics
Set Time and Date
Scroll through the options by pressing the Menu button.
Change selection to set the time and date with the Menu Select
button.
Scroll to “Exit” and press the Menu Select button to go back to
the main menu..
Total Games Played: Shows the total number of games
played since the last reset.
Total Tickets Won: Shows the total number of tickets
dispensed since the last reset.
Payout (Tickets / Game): Shows the average amount of
tickets dispensed per game since the last reset.
Total Motor Assists: Shows the total number times the
motor engaged due to spin not fast enough since the last
reset.
Total Jackpots: Shows the total number of Jackpot wins since the last reset.
Press the Menu Select button to exit the menu. Press the Menu button to Reset Statistics.
Error: Refer to “Game Errors” section for further information.
Software Versions: Displays the motherboard version followed by the
I/O board version.
Total Credits: Displays the total credits inserted.
Insert a coin or swipe a card from this screen, and it will increment.
Tickets Left to Dispense: Displays the total number of tickets left to dispense.
Refer to “Game Errors” and Troubleshooting section for further information.
Wheel Position: Displays 3 items useful for troubleshooting scoring issues:
First number is an incrementing number as the wheel turns downward.
It should go from 0 to 35, then back to 0.
Middle number is the actual ticket value and should match the number on the wheel.
Last number is normally 0 and will blink to 1 when the wheel encoder sensor sees a notch.
Refer to “Wheel Encoder Sensor” section for further information.
Monster Jackpot Value: Displays the current ticket amount of the monster jackpot.
Brake Status & Wheel Speed: Displays information related to how long the wheel spins before it
coasts to a stop. Refer to “Brake Adjustments” sections for more information.
GAME DIAGNOSTIC MENU

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CIRCUIT BOARD LAYOUT
I/O Aux Board - Located inside front left door.
A5CE2300
Audio Cable
AACE1648
Speakers
AACE1649
12 VDC In
A5CB9600
Audio Amplifier
AACB1900P
I/O Aux Board
AACE1609
Coin Mech
or CE1610
on older
games
AACE1609
Low Tickets
AACE1611
Bill Acceptor
AACO1000
Game and
Ticket Meters
AACE1609
Left Ticket
Dispenser
AACE1609
Right Ticket
Dispenser
AACE1634
12 VDC for
Bobber LED’s
AACE1624
Bobber Chase
Light
(Older games
use both
sockets)
AACE0024
(or AACE1614)
Serial Port to
Motherboard
AACE1613
Menu Buttons
AACE1621
Power in from
Power Supply
AACE1618
Door Open
Switches
Not
Used
AACE1648
Speakers or
AACE1605
AACE1608
Encoder Sensor
AACE1616
Motor
AACE1606
Solenoid
Not
Used
A5CEAU010
Speaker
Signal In

20
AACB1900AMP
I/O Aux Board
Coin Door plate without mechs is part # A5PL1000
Coin Door with mechs is part # A5DR-xxx
Blank plate for Coin Door hole is part # A5PL9998
UCL Connector
Card Swipe system cable would
be plugged into this connector.
Coin Switches and Lights
AACBL4A-DOOR
AACE1609
Game
Ground
AACE3219
Ticket Tray Cable
AASW200
Low Ticket Switch
Wired Normally Open
AACE1609
Game
Ground
AACE3219
Ticket Tray Cable
AASW200
Low Ticket Switch
Wired Normally Open
AACE1609
To Right Side
Ticket Dispenser
Part # A5TD1
12 Volt Power
Enable Signal
Com Ground
Notch Signal
To Left Side
Ticket Dispenser
Part # A5TD1
12 Volt Power
Enable Signal
Com Ground
Notch Signal
WIRING DIAGRAM