
PRODUCT GUIDE
Keypad | Basic & Advanced
11
PG-D6CKX-D-DEN
For
inquiries
r
egarding
new
products,
please
contact
our
sales
department:
707
766
6000
|
[email protected]For
r
eplacement
products,
returns,
or
technical
support,
please
contact
our
support
department:
707
766
6000
|
[email protected]081722
SUPPORT
Sleep Mode
After three consecutive incorrect User Code entries to unlock, the lock will go into “Sleep Mode” for one minute and for an additional
minute for each subsequent incorrect entry. The keypad is disabled while in “Sleep Mode.” A valid Manager Key may be used to unlock
while the lock is in “Sleep Mode.”
Error Condition Indicators
10 rapid beeps:
The lock is binding which means that either door alignment or stored items are preventing the lock from operating. Press on the door
while operating the lock. If error condition persists, contact Digilock support for assistance.
2 sets of three beeps:
The batteries are low. Replace the batteries.
Does Not Unlock with the User Code or User Key
The lock does not recognize the User Code or User Key. For immediate access, operate with a valid Manager Key. If in assigned use
functionality, follow instructions to Assign the User Credentials to assign user credential to the lock.
Does Not Operate with a Manager Key
The lock does not recognize the Manager Key. Follow instructions to Add Manager Keys to program the Manager Key to the lock. For
immediate access, operate with another valid Manager Key or with the Programming Key.
Does Not Operate with the Programming Key
The lock does not recognize the Programming Key. If the Programming Key has been replaced, operate with the Replacement
Programming Key. Contact Digilock support for additional assistance.
No Audible Feedback when =is Pressed
• The lock may be in “Sleep Mode” or the batteries may need to be replaced. For immediate access, operate with a valid Manager Key.
• The front unit may not be properly connected to the rear unit. Remove the lock from the door and check the connection.
Remove the Cover Plate screw with a
Phillips head screwdriver.
Remove the Cover Plate by lifting the tab
at the edge of the cover, below the arrows.
Remove the batteries from the housing.
Replace with four premium alkaline AA
batteries. Dispose of or recycle used
batteries according to local regulations.
Replace the Cover Plate and secure with
the Cover Plate screw.
It is not necessary to remove the lock from the door. In case of battery failure, operate with a valid Manager Key.
CAUTION: Risk of explosion or leakage if battery is replaced by an incorrect type, mixed with a different battery type, or inserted
backwards. Replace all batteries of a set at the same time. Be sure to insert batteries with correct polarities. Remove exhausted batteries
from product promptly and dispose of used batteries according to the battery manufacturer’s instructions.
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CONTACT INFORMATION
LOCK BATTERY REPLACEMENT