Dsc Neo tl280e User manual

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3G2080(R)E

Cellular Alarm Communicator

TL2803G(R)E

Internet and HSPA Dual-Path Alarm Communicator

TL280(R)E

Internet Alarm Communicator

Installation Guide v5.0

Warning: This manual contains information on limitations regarding product use and function and information on the

limitations as to the liability of the manufacturer. The entire manual should be carefully read.

WARNING: Installer please read

carefully

Note to Installers

The warningson thispage contain vitalinformation. Asthe only individualin con-

tact with system users, it is the installer’s responsibility to bring each item in this

warning to the attention of allusersof thissystem.

System Failures

Thissystemhasbeen carefullydesigned to be as effective aspossible. There are

circumstances, however, involving fire, burglary, or other types of emergencies

where it may not provide protection. Any alarmsystem of anytype may be com-

promised deliberatelyor mayfailto operate as expected fora varietyof reasons.

Some, but not all, of the reasonsmaybe:

Access by Intruders

Intrudersmay enter through an unprotected accesspoint, circumvent a sensing

device, evade detection by moving through an area of insufficient coverage, dis-

connect a warning device, or interfere with or prevent the proper operation of the

system.

Component Failure

Although everyeffort has been made to make thissystem as reliable as possible,

the systemmay failto function asintended due to the failure of a component.

Compromise of Radio Frequency (Wireless) Devices

Signalsmay not reach the receiver under all circumstances which could include

metalobjectsplaced on ornear the radio path or deliberate jamming orotherinad-

vertent radio signal interference.

Criminal Knowledge

Thissystem contains security features which were known to be effective at the

time of manufacture. It is possible for personswith criminalintent to develop tech-

niques which reduce the effectivenessof these features. It is important that the

securitysystembe reviewed periodicallyto ensure that its featuresremain effect-

ive and that it isupdated or replaced if it isfound that it does not provide the pro-

tection expected.

Failure of Replaceable Batteries

Thissystem’s wirelesstransmitters have been designed to provide several years

of battery life under normal conditions. The expected battery life isa function of

the device environment, usage, and type. Ambient conditions such ashigh humid-

ity,high or low temperatures, or large temperature fluctuations may reduce the

expected battery life. While each transmitting device has a low battery monitor

which identifies when the batteries need to be replaced, this monitormay fail to

operate as expected. Regulartesting and maintenance willkeep the system in

good operating condition.

Inadequate Installation

A security system must be installed properly in order to provide adequate pro-

tection. Every installation should be evaluated by a security professional to

ensure that allaccess points and areas are covered. Locks and latches on win-

dows and doors must be secure and operate as intended. Windows, doors,

walls, ceilings and other building materialsmust be of sufficient strength and con-

struction to provide the levelof protection expected. Areevaluation must be done

during and afterany construction activity. An evaluation bythe fire and/or police

department ishighlyrecommended if this service isavailable.

Inadequate Testing

Most problems that would prevent an alarm systemfrom operating as intended

can be found by regular testing and maintenance. The complete system should

be tested weeklyand immediatelyafter a break-in, an attempted break-in, a fire,

a storm, an earthquake, an accident, or any kind of construction activity inside or

outside the premises. The testing should include all sensing devices, keypads,

consoles, alarm indicating devices, and any other operational devices that are

part of the system.

Insufficient Time

There may be circumstanceswhen the systemwill operate asintended, yet the

occupants will not be protected from an emergency due to their inability to

respond to the warnings in a timelymanner. If the systemis remotely monitored,

the response maynot occurin time to protect the occupants ortheir belongings.

Motion Detectors

Motion detectorscan only detect motion within the designated areasasshown in

their respective installation instructions. They cannot discriminate between

intruders and intended occupants. Motion detectors do not provide volumetric

area protection. Theyhave multiple beams of detection and motion can only be

detected in unobstructed areas covered by these beams. They cannot detect

motion which occurs behind walls, ceilings, floor, closed doors, glass partitions,

glass doors or windows. Any type of tampering whether intentional or unin-

tentionalsuch as masking, painting, or spraying of anymaterialon the lenses, mir-

rors, windows or any other part of the detection system will impair its proper

operation.

Passive infrared motion detectors operate by sensing changes in temperature.

However their effectiveness can be reduced when the ambient temperature

risesnear orabove bodytemperature orif thereare intentionalor unintentional

sources of heat in or near the detection area. Some of these heat sources could

be heaters, radiators, stoves, barbecues, fireplaces, sunlight, steamvents, light-

ing and so on.

Power Failure

Control units, intrusion detectors, smoke detectors and many other security

devicesrequire an adequate powersupplyforproperoperation. Ifa device oper-

ates frombatteries, it is possible for the batteriesto fail. Even if the batteries have

not failed, they must be charged, in good condition and installed correctly. If a

device operates only by AC power, any interruption, however brief, will render

that device inoperative while it does not have power. Power interruptions of any

length are often accompanied by voltage fluctuations which may damage elec-

tronic equipment such as a security system. After a power interruption has

occurred, immediatelyconduct a complete systemtest to ensure that the system

operatesasintended.

Security and Insurance

Regardlessof itscapabilities, an alarmsystemisnot a substitute for property or life

insurance. An alarmsystemalso isnot a substitute for property owners, renters, or

other occupants to act prudentlyto prevent or minimize the harmful effectsof an

emergencysituation.

Smoke Detectors

Smoke detectorsthat are a part of thissystemmay not properlyalert occupants of

a fire for a number of reasons, some of which follow. The smoke detectors may

have been improperlyinstalled or positioned. Smoke may not be able to reach the

smoke detectors, such as when the fire is in a chimney, walls orroofs, or on the

other side of closed doors. Smoke detectorsmay not detect smoke from fires on

anotherlevelof the residence or building.

Everyfire isdifferent in the amount of smoke produced and the rate of burning.

Smoke detectorscannot sense alltypes of fires equallywell. Smoke detectors may

not provide timelywarning of fires caused bycarelessnessorsafetyhazards such

as smoking in bed, violent explosions, escaping gas, improper storage of flam-

mable materials, overloaded electrical circuits, children playing with matches, or

arson.

Even if the smoke detector operates as intended, there may be circumstances

when there isinsufficient warning to allow alloccupantsto escape in time to avoid

injuryor death.

Telephone Lines

If telephone lines are used to transmit alarms, they may be out of service or busy

for certain periodsof time. Also an intruder may cut the telephone line ordefeat its

operation by more sophisticated meanswhich maybe difficult to detect.

Warning Devices

Warning devices such as sirens, bells, horns, or strobes may not warn people or

waken someone sleeping ifthere isan intervening wallordoor. If warning devices

are located on a different levelof the residence or premise, then it islesslikely that

the occupants will be alerted or awakened. Audible warning devices may be

interfered with by other noise sourcessuch asstereos, radios, televisions,air con-

ditioners, other appliances, or passing traffic. Audible warning devices, however

loud, maynot be heard bya hearing-impaired person.

General

IMPORTANT

This installation manual shall be used in conjunction with the control panel. All the safety instructions specified within that

manual shall be observed. The control panel is referenced as the “panel” throughout this document. This installation guide

provides the basic wiring, programming and troubleshooting information.

The HSPA(3G)/dual-path alarm communicator is a fixed, wall-mounted unit, and shall be installed in the location specified in

these instructions.The equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs, and

secured to a wall before operation. Internal wiring must be routed in a manner that prevents:

lExcessive strain on wire and on terminal connections,

lInterference between power limited and non power limited wiring,

lLoosening of terminal connections, or

lDamage of conductor insulation.

WARNING: Never install this equipment during a lightning storm!

Safety Information

The installer mustinstruct the system user on each of the following:

lDo not attempt to service this product. Opening or removing covers may expose the user to dangerous voltages or other

risks.

lAny servicing shall be referred to service persons only.

lUse authorized accessories only with this equipment.

lDo not stay close to the equipment during device operation.

lDo not touch the external antenna.

Model Information

This manual covers the following models of alarm communicators:

Models TL2803GRE-EU, TL2803GE-EU, TL280RE-EU, TL280E-EU, 3G2080RE-EU, 3G2080E- EU (900/2100MHz oper-

ation) and 2G2080E-EU are for Europe and cover the following bands: 900 / 2100MHz

Models TL2803GRE-AU, TL2803GE-AU, TL280RE-AU, TL280E-AU, 3G2080E-AU and G2080RE-AU (850/2100MHz oper-

ation) are for Australia, New Zealand, Brazil and cover the following bands: 850 / 2100MHz

NOTE: Only models TL2803GE-AU and 3G2080E-AU are Anatel certified for use in Brazil

Models TL2803GRE, TL2803GE, TL280RE, TL280E, 3G2080RE and 3G2080E (850/1900MHz operation) are for North and

South America (excluding Brazil) and cover the following bands:850 / 1900MHz

NOTE: Only models TL2803GE and 3G2080E are CNC certified for use in Argentina.

References to model names TL280(R)E, TL2803G(R)E and 3G2080(R)E throughout this manual apply to all specified models

unless stated differently. Models ending in “R” include a built-in RS-232 interface for connecting to local third party applications.

The TL280(R)E/TL2803G (R)E/3G2080(R)E supports integration over cellular/IP, available with licensed 3rd party product

solutions. Specific programming for the related programming sections is to be provided by the 3rd party. A current list of com-

patible 3rd party solutions can be found at www.dsc.com.

3G2080(R)E: Is a HSPA(3G) cellular alarm communicator that sends alarm communication to Sur-Gard System I-IP, II, III (SG-

DRL3IP), IV (SG-DRL4IP), and 5 (SG-DRL5IP) central station receivers via a HSPA(3G)/GPRS digital cellular network.

TL2803G(R)E: Is a dual-path HSPA(3G) Ethernet alarm communicator that sends alarm communication to Sur-Gard System

I-IP, II, III, IV, and 5 central station receivers through Ethernet/Internet or a HSPA(3G)/GPRS digital cellular network.

TL280(R)E: Is an Ethernet alarm communicator that sends alarm communication to Sur-Gard System I-IP, II, III (SG- DRL3IP),

IV (SG-DRL4IP), and 5 (SG-DRL5IP) central station receivers via Ethernet/Internet.

The communicator can be used as either a backup or primary communicator. The communicator supports Internet Protocol (IP)

transmission of panel and communicator events over Ethernet/Internet and/or HSPA/GPRS.

The cellular performance of the 3G2080(R)E or TL2803G(R)E communicator depends greatly on HSPA(3G)/GPRS network

coverage in the local area. The unit should not be mounted in the final location without firstperforming the communicator place-

ment test below to determine the best location for radio reception (minimum of one green LED ON). Optional antenna kits (GS-

15ANTQ, GS-25ANTQ and GS-50ANTQ) are available from DSC to improve signal strength as required.

NOTE: Prior to installation of the 3G2080 (R)E or TL2803G (R)E communicator, confirm with the local service provider that the

HSPA(3G)/GPRS network is available and active in the area where the communicator will be installed, and that radio

signal strength (CSQ) is adequate.

Panel Mounting

The following communicators are compatible with HS2016, HS2016-4, HS2032, HS2064, and HS2128 panels:

l3G2080(R)E (HSPA(3G)/GPRS only)

lTL2803G(R)E (Ethernet/Internet + HSPA(3G)/GPRS dual-path)

lTL280(R)E (Ethernet/Internet only)

Features

l128-bit AES encryption via cellular and Ethernet/Internet (NIST validation cert. number 2645).

lBack up or primary cellular alarm communication.

lAutomatically switches to 2G (EDGE/GPRS) if HSPA(3G) service is not available.

lEthernet LAN/WAN 10/100 BASE-T (TL2803G(R)E and TL280(R)E only).

lFully redundant Ethernet/Internet and cellular dual-path alarm communication (TL2803G(R)E only).

lFull event reporting to central station.

lIndividual Internet and/or cellular periodic test transmission.

lIntegrated call routing.

lVisual Verification (Requires Sur-Gard System 5 Receiver)

lRemote firmware upgrade capability of the communicator and panel firmware via Ethernet and/or cellular.

lPanel remote uploading/downloading support via cellular and Ethernet/Internet.

lPC-LINK connection.

lProgrammable labels.

lSIA and Contact ID (CID) formats supported.

lSignal strength and trouble display LEDs.

lSupervision heartbeats sent via cellular and Ethernet/Internet.

lThird party integration over cellular/IP. The product supports third party application via serial (R-models only), cellular and,

Ethernet. Refer to third-party application documentation for more information.

Technical Specifications

The TL2803G(R)E is also suitable to be used with a compatible control unit listed for dual line security transmission when used

in conjunction with a DACT or a Public Switched Data Network (PSDN) transmitter, where the PSDN provides the line security

and is the primary line. In this mode, alarm signals are to be sent simultaneously over both communication methods.

EN50131-1 Installation Requirements

For EN50131-1 compliant installations, the following programming options shall be set as described.

l[382] enable option 5 (YES) this will enable Alternate communicator

Supervision Heartbeat (required for ATS4 and ATS5):

l[851][004] set to 0087h (135s heartbeat).

NOTE: The compatible receiver at ARC location shall have supervision window programmed for 1800s (ATS4) or 180s

(ATS5).

l[851][005] options 1,2 and 3 shall be enabled

l[851][005] option 8 shall be enabled

Test transmission (required for ATS3):

l[851] System test options [026-029] shall be enabled (FF) for the communication paths available.

l[851][124-125] and [224-225] shall be programmed with time of day for testtransmission and 1440 minutes (24h) for test

transmission cycle

Configuration of communication paths (all ATS classes)

l[300][001] select option 02 for auto routing (this will allow transmission of the events over all available communication

paths in the system)

l[380] enable option 5 (YES) for parallel transmission over all available communication paths (if redundant configuration is

desired)

l[384] enable the desired back-up configuration (receiver 2 back-up for receiver 1 or receiver 3 back-up for receiver 1).

Ratings Compatibility

Table 1: Communicator Ratings

Model 3G2080(R)E

Cellular only

TL280(R)E

Internet only

TL2803G(R)E

Internet and Cellular

Power Supply Ratings

Input Voltage

10.8-12.5 VDC

Power is supplied from the panel’s PC-Link header or a PCL-422 module in remote cabinet

installations. In remote cabinet installations, the PCL-422 module located with the communicator is

details.

Current Consumption

Standby Current 90mA @ 13.66V 120mA @ 13.66V

Alarm (Transmitting)

Current 400mA @ 12V

Operating Frequency Depends on model (refer to Model Information on page 3)

Typical Antenna Gain 2dBi

Environmental Specifications

Operating Temperature -10°C to 55°C

Humidity 5% ~ 93% relative humidity, non-condensing

Mechanical Specifications

Board Dimensions (mm) 100 × 150 × 15 100 × 150 × 15

Weight (grams) with

bracket 310 320

Table 2: Compatible Receivers and Panels

Communicator Receiver/Panel Description

3G2080(R)E Receiver

lSur-Gard System I-IP Receiver, version 1.13+

lSur-Gard System II Receiver, version 2.10+

lSur-Gard SG-DRL3-IP, version 2.30+ (for Sur-Gard System III Receiver)

lSur-Gard SG-DRL4-IP version 1.20+ (for Sur-Gard System IV Receiver)

lSur-Gard SG-DRL5-IP version 1.00+ (for Sur-Gard System 5 Receiver)

TL2803G(R)E Panel

lHS2016

lHS2016-4

lHS2032

lHS2064

lHS2128

NOTE: Enter [*][8][Installer Code][900] at keypad to view the panel version number.

Pre Installation Configuration

Encryption

The communicator uses 128 Bit AES encryption. Encryption can only be enabled from the monitoring station receiver. Each

receiver (Ethernet 1 and 2, cellular 1 and 2) can independently have encryption enabled or disabled. When encryption is

enabled, the central station will configure the device to encrypt communications the next time the communicator module per-

forms a communication to that receiver.

NOTE: Packets will start being encrypted only after the next event is sent to that receiver, or if the unit is restarted.

Before leaving the installation site, the communicator TL2803G(R)E Ethernet line shall be connected via an APPROVED

(acceptable to the local authorities) Network Interface Device (NID). All wiring shall be performed according to the local

electrical codes.

Communicator Installation Configuration

This HSPA(3G)/dual- path alarm communicator shall be installed by service persons only (service person is defined as a per-

son having the appropriate technical training and experience necessary to be aware of hazards to which that person may be

exposed to in performing a task and can also take measures to minimize the risks to that person or other persons). The Com-

municator shall be installed and used within an environment that provides the pollution degree max 2, overvoltages category II,

in non-hazardous, indoor locations only. This manual shall be used with the installation manual of the panel which is con-

nected to the communicator. All instructions specified within the panel manual must be observed.

All the local rules imposed by local electrical codes shall be observed and respected during installation.

Installing the Ethernet Cable (TLXXXX Models Only)

A Category 5 (CAT 5) Ethernet cable must be run from a source with Internet connectivity to the communicator module, inside

the panel. The communicator end of the cable must be terminated with an RJ45 plug, which will connect to the communicator’s

RJ45 jack after the communicator is installed. All requirements for installation of CAT5 Ethernet cable must be observed for cor-

rect operation of the communicator, including, but not limited to, the following:

lDo NOT strip off cable sheathing more than required for proper termination.

lDo NOT kink/knot cable.

lDo NOT crush cable with cable ties.

lDo NOT untwist CAT5 pairs more than ½ in. (1.2cm).

lDo NOT splice cable.

lDo NOT bend cable at right angles or make any other sharp bends.

NOTE: CAT5 specification requires that any cable bend must have a minimum 2 in. (5 cm) bend radius. Maximum length of

CAT 5 cable is 328 ft. (100 m).

Inserting and Removing the SIM Card

1. Remove the front cover of the panel to access SIM holder.

2. Remove power from the panel and disconnect the battery and telephone line.

3. On the SIM card holder push gently to slide the cover downwards to OPEN. This will unlatch the SIM card holder on the

top edge of the communicator PCB. (See Figure 3).

4. Tilt the top of the SIM card holder downwards to access the SIM card.

NOTE: The SIM can be damaged by bending or scratching contacts. Use caution when handling SIM cards.

5. Insert or remove the SIM card, noting the orientation of the notches on the SIM card and the SIM card holder.

6. When inserting a SIM card, insert the card in the proper orientation and gently push the SIM card holder down and slide

the holder as indicated by the arrow on SIM holder, to LOCK.

7. Reconnect the backup battery and telephone line, apply AC power to panel, and replace the panel cover.

Running the RS-232 Cable (R models only)

When installing the communicator for use with 3rd party applications an RS-232 cable must be connected between the 3rd

party device and the communicator module.

NOTE: Maximum cable length for RS-232 cable is 8 ft. (2.4 m).

Please refer to the installation manual for the 3rd party device for wiring instructions.

Installing Communicator in Panel

Installing Communicator with HS2016, HS2032, HS2064, and HS2128 Panel

NOTE: Before installing communicator or inserting/removing SIM, ensure that system power is OFF and telephone line is dis-

connected.

1. To assemble supplied mounting bracket, perform the following: (See Figure 1).

a. Remove the 4 white plastic standoffs from the bag provided with the communicator kit.

b. Insert the 4 standoffs through the back of the mounting bracket,into the holes at each corner. (The antenna mount-

ing tab should be facing away from you).

c. Place the bracket on a flat, solid surface. Hold the communicator component side up and orient the 4 holes on the

communicator with the 4 standoffs protruding from the bracket.Push the communicator firmly and evenly onto the

standoffs until it is securely attached to the mounting bracket.

d. Remove the panel front cover.

e. Remove and discard the circular knockout located in the top-right section of the panel. (This hole will be used for con-

nection of the supplied radio antenna).

f. Connect the supplied 5” (12.7 cm) antenna cable to the radio, by passing the connector through the hole on back of

the mounting bracket to the communicator board. Push the antenna connector firmly into the socket on the cellular

radio. (See Figure 3).

Figure 1: Communicator Mounting Bracket

Item Description

1 External Antenna Screw Thread

2 Brass Nut

3 Brass Washer

4 Nylon Washer (flat)

5 Antenna Mounting Tab

6 Nylon Washer with bushing (thicker flat washer)

7 Antenna Cable

8 Mounting Holes

9 Mounting Plate

10 Communicator Board

11 Stand Off

2. Install the Communicator into the panel:

a. Attach one end of the PC-LINK cable to the panel PCLINK_2 header on the panel (red wire goes on the right-hand

pin of the panel PCLINK_2 header (see Figure 3)).

b. Insert the assembled communicator into the panel.

NOTE: Ensure that the threaded antenna connection point is visible through the knockout hole at the top right of the

panel.

c. Place the nylon washer with bushing (thick flat washer) onto the threaded section of the antenna cable. Insert the

threaded section through the antenna mounting knockout hole at top right of panel.

d. Place the second nylon washer (flat), followed by the brass washer and the brass nut,onto the threaded section of

the cable, outside the panel. Tighten the assembly by hand only (finger tight only- do not over tighten the antenna

assembly).

e. Locate the screw hole on the right side wall of the panel. See Figure 2 "screw". Line up the assembled com-

municator with the right side wall of the panel and, using the screw provided, secure the mounting bracket to the

panel.

f. Attach the other end of the PC-LINK cable to the communicator (red wire goes on the right-hand pin of the com-

municator PC-LINK header (See Figure 3)).

g. Using light pressure (finger tight only), attach the supplied white quad band whip antenna to the threaded antenna

connection point at top of the panel.

Figure 2: HS2016/2032/2064/2128 Control Panel

HS2016/2032/2064/2128

1 2

Item Description

1 PC-Link Cable Connector

2Quad Band Whip Antenna - Use light pressure to attach antenna finger tight only

3 Screw

WARNING! - 3G2080(R)E/TL2803G(R)E modules are power limited. Do not route any wiring over the circuit board. Main-

tain at least 1in. (25.4mm) separation between circuit board and wiring. A minimum of ¼ in. (7mm) separation must be

maintained at all points between non-power limited wiring and power limited wiring.

3. To electrically connectthe communicator to the panel, perform the following steps (See Figure 3).

a. Disconnect both AC power and battery connections from the panel, and disconnecttelephone line.

b. Confirm that the SIM card is inserted in the holder and locked.

4. Install Network Cable (TL2803G(R)E only). Route the CAT 5 Ethernet cable through back of the panel and plug it into

the communicator’s RJ45 jack.

NOTE: Before leaving the premises the Ethernet communication lines must first be connected to an approved (acceptable to

local authorities) type NID.All wiring shall be performed according to the local electrical codes.

Figure 3: Communicator Wiring Diagram

AUDIO/DEFAULT

DSC

UA685

PC-LINK

PCLINK_2

COM

TL2803G(R)E

3G2080(R)E

TL280(R)E

AC Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8

AUX+

BELL +

PGM1 PGM3

RING

T-1

HS2016/2032/2064/2128

3G Radio

UA621

RJ-45

GRN

YEL

TIP

R-1

BLK

RED

AUX -

BELL -

EGND

TX+

GND

TX-

RX+

RX-

SHLD

SIM

PGM2 PGM4

1 2

Item Description

1 To External Antenna

2AUDIO/DEFAULT

Jumper pins 4 and 5 to reset

3 Network Link - Yellow

4From NID use only CAT5 supervised

maximum cable length 100m (328 feet)

5 RS-232 to third party device

6 RED Wire

Input Ratings:

l+10.8V ~ +12.5VDC

l90mA(3G2080(R)E) / 120mA(TL2803G(R)E) standby;

l400mA alarm

DSC Panel minimum power requirements:

l16.5 VAC 40 VA transformer

l12 VDC 7Ah battery

5. Install the RS-232 connections (R models only). Ifusing the communicator with a 3rd party device, wire the connections

as per the table below:

Table 3: RS-232 Connections

3rd Party Device Communicator

TX RX+

Unused RX-

RX TX+

Unused TX-

GND GND

6. Perform the following steps for initial power on of the panel with communicator installed:

a. Reconnect the AC power, telephone line, and battery + connector to the panel.

(The communicator and panel will power up together).

b. Observe that the communicator’s red and yellow LEDs are flashing together while it initializes. The red and yellow

LEDs will continue to flash until the communicator has successfully communicated to all programmed receivers.

NOTE: During radio reset, the two green LEDs will flash alternately.

NOTE: Initialization may take several minutes to complete. Red and yellow LEDs will flash together during initialization. Do not

continue to next step until the red and yellow LEDs have stopped flashing. (If only the yellow LED is flashing, there is a

communicator trouble and the green LEDs are not valid for communicator placement test). Correct trouble indicated by

flashes on yellow LED before continuing. (See Table 8 for troubleshooting assistance).

7. Perform the communicator placement test below.

8. Mount the panel in final location indicated by placement test.

Communicator Placement Test

3G2080(R)E and TL2803G(R)E only

To confirm that the cellular antenna location is suitable for radio operation, perform the placement test as follows:

NOTE: It might be necessary to relocate the panel or install an optional extension antenna during this procedure, if the radio

signal strength is too low.

1. Confirm that the yellow LED on the communicator is not flashing. A flashing yellow LED indicates trouble on the com-

municator. See Table 8 to troubleshoot and correct the cause of this trouble before continuing to the next step.

2. Confirm that the strength of the radio signal on the yellow LED and the 2 green LEDs on the communicator meet or

exceed the minimum signal level requirement.Minimum signal level: The yellow LED is OFF and the green LED 1 (fur-

thest from the yellow LED) is ON (i.e., not flashing) for the panel location to be acceptable. For interpretation of receiver

strength on LEDs, refer to the table “Radio Signal Strength” on page 10.

Cellular Signal Strength Display - LCD Keypad only

The cellular network signal strength can be checked on the keypad LCD screen by entering installer programming section

[850]. The LCD will indicate the SIM card activation status followed by up to five bars of signal strength. This display will auto-

matically update every three seconds. For the relationship between signal strength bars, CSQ level, and signal level in dBm,

refer to “Radio Signal Strength” on page 10.

Table 4: Signal Strength Display

Description Display

SIM card active and current signal strength

SIM card inactive and current signal strength

Radio not registered

OR AND

NOTE: If the required signal strength is too low with the panel in its current location, the panel must be relocated or an external

antenna is required.

If required, the following cellular extension antenna kits are available to the installer:

lGS-15ANTQ - 4.57m (15’) internal antenna extension kit (suitable for interior mounting).

lGS-25ANTQ - 7.62m (25’) external antenna extension kit (suitable for interior/exterior mounting).

lGS-50ANTQ - 15.24m(50’) external antenna extension kit (suitable for interior/exterior mounting).

Specific instructions for the installation of the extension antenna are included with the kit. Observe all the electrical safety instruc-

tions regarding the installation of the antenna. All the wiring of the equipment shall be fully compliant with the local rules and

regulations.

3. If required, install the antenna extension and perform the following steps to determine the bestlocation for placement of

the antenna:

a. Disconnect the white whip antenna from the panel.

b. Attach one end ofthe antenna extension cable to the threaded antenna connector on the panel and the other end to

the external antenna.

4. Move the extension antenna to various locations while observing the two green LEDs on the panel.

a. Continue to reposition the extension antenna until it receives an acceptable (minimum one green LED ON solid) sig-

nal strength.

NOTE: Minimum strength is: green LED 1 flashing and yellow LED off. If green LED 1 is flashing, relocation

should be considered.

b. Mount the supplied antenna extension bracket at the location that provides the best signal strength.

5. Alternately,reposition the panel to improve signal strength. Dismount the panel and move it to another location to

achieve the required signal strength. Ifthe panel is relocated to improve signal strength, mount it in the new location.

6. When final panel/antenna location is determined, continue at the Initial Panel Programming section.

NOTE: If the SIM card is not activated, placement testwill indicate the signal strength of the nearest cellular tower.

NOTE: In between displaying signal strength, the signal strength LEDs will flash alternately if an inactive SIM card is used. The

flashing indicates that the module is attempting to attach to the cellular network and will only last briefly.

Initial Panel Programming

Keypad Data Display

lSection-Toggle Options: The number is displayed when toggle is ON and the number is not displayed when toggle is

OFF. (e.g., toggle options displays: [--3--6--]. Options 3 and 6 are ON, all others are OFF). Pressing keys 1 through 8 will

alternately turn the toggle ON and OFF.

lHEX/Decimal Data: Values that are provided with two defaults, separated by a “/” character, use the format: hexadecimal

followed by decimal equivalent (e.g., default [0BF5/3061]). Hexadecimal numbers are shown, with all leading zeroes, to the

full field length defined for the number.

Entering HEX values at keypad

To enter HEX values at the keypad, press the * key before entering the HEX value. (e.g., to enter “C” at the keypad, press [*][3])

Entering ASCII Characters at keypad

1. Press [*] and use scroll buttons [<] [>] to display “ASCII Entry” on the LCD screen.

2. Press [*] to select ASCII entry mode.

3. Use the [<] [>] scroll keys to display the desired character and press [*] to save and exit ASCII.

4. Repeat the steps above to enter another ASCII character.

HS2016/2032/2064/2128 Initial Programming

For detailed information, refer to panel manual section ‘Alternate Communicator Set-up’. These sections must be programmed

at the panel keypad. Enter [*][8][Installer Code][Section Number]. Record any values that are modified from their default, in

the appropriate worksheets for the panel or communicator.

1. In panel section [377] ‘Communication Variables’, subsection [002] ‘Communication Delays’, sub-subsection [1] ‘Com-

munication Delay’, program 060 (seconds).

2. In panel section [382] ‘Communicator Option 3’ set option [5] ON

NOTE: If this option is OFF, the yellow status LED on the communicator will indicate ‘Panel Supervision Trouble’ (2 flashes)

and the unit can not be programmed via the PC-LINK cable.

NOTE: Account number in communicator section [851][021] automatically syncs with panel system account number in section

[310][000].

3. In panel sections [300] subsections [001] to [004], program the subsection with 02 to 06

Table 5: Communicator Path Programming

Value Communication Method

02 Auto Routing

03 Ethernet 1

04 Ethernet 2

05 Cellular 1

06 Cellular 2

NOTE: Refer to panel manual for additional information

4. In panel section [350] ‘Communication Formats’, program the communication format as: CID (03) or SIA FSK (04).

5. In panel sections [311] - [318] ‘Partition Call Directions’, program the call direction options for the system.

6. In panel section [401] ‘DLS/SA Options’, set toggle option [2] ‘User Enable DLS’ to ON in order to perform panel DLS

session through cellular or Ethernet.

NOTE: Before leaving the premises, the installer should verify all programmed communications paths. See programming

options section [851][901] to send immediate test transmissions.

Communicator Troubles displayed on a HS2016/2032/2064/2128

The communication trouble is the only trouble that will appear on the keypad Liquid Crystal Display (LCD) when encountered

by a communicator installed in a HS2016/2032/2064/2128. For more information about the trouble on the communicator mod-

ule, refer to the panel event buffer or by accessing *2 to view the individual trouble types. Log entry will show Fault or Restore

for each of the following events:

lAlt. comm SIM lock Trouble/Restore

lAlt. comm Cellular Trouble/Restore

lAlt. comm Ethernet Trouble/Restore

lAlt. comm Fault/Restore

lAlt comm Receiver (1-4) Absent/Restore

lAlt comm Receiver (1-4) Supervision Trouble/Restore

lAlt comm Receiver (1-4) FTC Trouble/Restore

NOTE: When Panel displays “Alternate Communicator Fault”, communicator programming is not accessible via the keypad.

Communicator Status LEDs

The communicator has four on-board LED indicators. These include one yellow trouble LED, one red network connection

status LED and two green signal strength LEDs. The LED meaning is described in this section.

Yellow Trouble LED

This yellow LED will flash to indicate a trouble on the unit. The number of flashes indicates the type of trouble. See the table

below for the coded flashes and the conditions which will activate the trouble status LED.

Table 6: Yellow Trouble Status LED

# of

Flashes Trouble # of

Flashes Trouble

2 Panel Supervision Trouble 7 Receiver Not Available Trouble

4 Not Applicable 8 Receiver Supervision Trouble

5 Cellular Trouble 9 FTC Trouble

6 Ethernet Trouble 12 Module Configuration Trouble

NOTE: Only the highest priority trouble (2 flashes is the highest priority trouble) is indicated. When this trouble is restored, the

next highest trouble will indicate, if present. This will continue until all troubles have been cleared (yellow LED is not

flashing).

The following paragraphs describe the conditions associated with the trouble indicated:

Panel Supervision Trouble (2 Flashes)

This trouble will be indicated when communication between the communicator module and the panel fails. If the module can

not communicate with the panel (e.g.,lossof power to the panel) the communicator will send the ‘Panel Absent Trouble Event’

message to the central station receiver. When communication returns, a ‘Panel Absent Restore Event’ is sent by the com-

municator to the central station receiver. The reporting codes are ET0001 for trouble and ER0001 for restore. The panel

absent event always uses the primary receiver account code when communicating to the central station.

NOTE: The panel supervision trouble/restore are internally generated events by the communicator. Trouble is generated if the

communicator misses 6 polls. Trouble is restored on receipt of first poll from the panel.

SIM Lock Trouble (4 Flashes)

This trouble occurs when the SIM lock feature has been enabled and the unit has been programmed with the wrong PIN for the

SIM card.

Cellular Trouble (5 Flashes)

This trouble is indicated for any of the following 4 conditions:

1. Radio Failure: Trouble is indicated after 8 failed attempts to communicate with the cellular radio.

2. SIM Failure: Trouble is indicated after 10 failed attempts to communicate with the SIM.

3. Cellular Network Trouble: Trouble is indicated for loss of the registration to the network provider.

4. Insufficient Signal Strength: Trouble is indicated if calculated average signal strength is too low. (Both green LEDs are

OFF). Trouble will clear when the calculated average signal strength is above minimum (i.e., > CSQ 5).

NOTE: If Option [851][005] Bit 8 is Off, CSQ lessthan or equal to 4 will not trigger Cellular Trouble

Ethernet Trouble (6 Flashes)

This trouble is indicated when an Ethernet link between the transmitter and the local switch or router is absent. This trouble will

also be indicated if the unit fails to get Dynamic Host Control Protocol (DHCP) settings from the DHCP server. (Not active if Eth-

ernet receivers are not programmed).

Receiver Not Available (7 Flashes)

This trouble is indicated if the unit is not able to successfully initialize with any of the programmed receivers. Unprogrammed

receivers are excluded. This trouble is also indicated if the cellular receiver APNs have not been programmed in sections [205]

and [215].

Receiver Supervision Trouble (8 Flashes)

This trouble is indicated when receiver supervision is enabled and communication between the communicator module and the

receiver fails. Trouble is indicated if Ethernet 1 and/or cellular 1 is supervised and does not receive a heartbeat from the

receiver or if cellular is supervised and the unit does not receive an acknowledgment to 4 heartbeats sent to the receiver.

FTC Trouble (9 Flashes)

This trouble is indicated when the unit fails to communicate module eventsto the central station. Trouble is displayed after the

unit has exhausted all communications attempts to all programmed receivers for events generated by the communicator.

Module Configuration Trouble (12 Flashes)

This trouble is indicated when the system account code or the receiver account have not been programmed. Disabled receiv-

ers are excluded.

Red Network Connection Status LED

TL2803G(R)E

BLINKING: Indicates communications in progress.

lOnce quickly for outgoing Ethernet transmission.

lTwice quickly to indicate incoming Ethernet ACK/NACK.

OFF: This is the normal state of the red network connection status LED. There are no network connection issues present.

ON: There is a problem with the Ethernet or the cellular network connection. LED will be ON if any of the following occur: Eth-

ernet cable is not connected, DHCP configuration times out, unit fails to get an IP address from the cellular network, or Cellular

connection has been reset.

(Green LED 1) (Green LED 2) and (Yellow LED) Signal Strength

NOTE: If the yellow LED is flashing, signal strength in table below is not valid.

See Table 8 for troubleshooting flashing yellow LED.

Table 7: Radio Signal Strength

Signal

Strength

CSQ

Level

Yellow

LED

Green

LED 2

Green

LED 1

Signal

Level

dBm

Action Required

Radio Not

Ready N/A N/A Alternate

Flashing

Alternate

Flashing N/A

If this status persists and the yellow LED shows 5

flashes, confirm that the SIM card is active.

Confirm cellular service is active in area.

Relocate panel or install external antenna.

No Signal 0 ON OFF OFF -108.8 Check all antenna connections.

1 Bar 1 - 4 Flashing

See Note OFF Flashing -108 ~ -

103 Relocate panel or install external antenna if yellow

trouble LED shows five flashes.

2 Bars 5 - 6 OFF OFF Flashing -102 ~ -

3 Bars 7 - 10 OFF OFF ON -98 ~ -91

Location is OK. Cellular signal strength is greater

than CSQ 7.

4 Bars 11-13 OFF Flashing ON -90 ~ -85

5 Bars 14 + OFF ON ON -84 and

higher

NOTE: The communicator will indicate cellular trouble (yellow LED = 5 flashes) if the calculated average CSQ Level is 4 or

less.

Network Activity LEDs - Red and Green(TL2803G(R)E only)

lEthernet Activity: Red LED will blink quickly once for transmit, or twice for receive.

lCellular Activity: Green LED 2 will blink quickly once for transmit, or twice for receive

Communicator Troubleshooting

NOTE: For additional details:

lRefer to section [983] for troubleshooting the firmware updates

lRefer to section [984] to view the trouble status

lRefer to section [985] for troubleshooting radio initialization

Table 8: Trouble Indications

Trouble

indication

Trouble

Indicator Digit Possible Causes Trouble Possible Solution

No Indication N/A No Power

lCheckthe power connections between the panel and the

communicator.

lConfirm PC-LINK cable is properly installed between communicator

and panel.

Yellow LED

– ON Solid N/A No Signal

lConfirm that cellular network service is active in the area.

lEnsure the antenna is securely connected to the radio. Check

antenna stub cable is securely connected to the radio.

lIf an external antenna is used, ensure the antenna is securely

screwed on to the antenna cable connector. Check external antenna

for damage or open/short.

Trouble LED

– 2 Flashes 02

Panel

Supervision

Trouble

lCheck section [382] toggle option[5] is ON (Alternate Communicator

Enabled).

lEnsure the PC-LINK cable between the panel and communicator is

connected properly (not reversed) and is securely in place.

Yellow LED

– 5 Flashes 05 Cellular Trouble

lConfirm that cellular service is available and active in the area.

lCheck all antenna connections.

lEnsure average radio signal strength is CSQ 5 or higher. (See Table

7 ).

lEnsure the SIM card is properly inserted into the SIM card holder.

lEnsure the SIM card has been activated (could take up to 24 hrs after

install).

lIf this trouble persists, relocate the panel (and communicator) or

install an external antenna extension kit.

Yellow LED

– 6 Flashes 06 Ethernet Trouble

lCheck with the ISP to confirm Internet service is active in the area.

lEnsure the Ethernet cable is securely inserted into the RJ45 jack of

the communicator and the hub/router/switch.

lCheck the link light on the hub/router/switch is ON. If link light is OFF,

start the hub/router/switch.

lIf DHCP is used, ensure that the unit has an assigned IP address from

the server. In Section [851] [992] verify a valid IP address is

programmed. If not, contact the network administrator.

lIf problem persists, replace the Ethernet cable and RJ45 connector.

Yellow LED

– 7 Flashes 07 Receiver Not

Available

lEnsure that the Ethernet path has Internet connectivity.

lIf using a static IP address, confirm that the gateway and subnet mask

are entered correctly.

lIf the network has a firewall, ensure the network has the programmed

outgoing ports open (default UDP port 3060 and port 3065).

lEnsure that all the receivers are programmed for DHCP or have the

proper IP address and port number.

lEnsure the cellular receiver APNs have been programmed with the

access point name provided by the cellular provider.

lIf Common Mode is used, and only one path is initialized while the

other path is not successful, generate a manual test transmission over

both paths or power cycle the communicator to recover the ‘Receiver

Not Available’ trouble.

Yellow LED

– 8 Flashes 08

Receiver

Supervision

Trouble

lThis trouble is indicated when supervision is enabled and the unit is

not able to successfully communicate with the receiver.

lIf this trouble persists, contact the central station.

Yellow LED -

9 Flashes 09 FTC Trouble

lThe unit has exhausted all communications attempts to all

programmed receivers for events generated by the communicator.

lRestart the system, if trouble persists, contact the dealer.

Yellow LED

– 12 Flashes 0C

Module

Configuration

Trouble

lThis indication appears when section [021] system account code or

sections [101]; [111]; [201]; and [211] receiver account code have not

been programmed. Ensure that a valid account code has been

entered in these sections.

All LEDs

flashing N/A Boot Loader

Failed

lDisconnect power, then reconnect power to the communicator

module.

Trouble

indication

Trouble

Indicator Digit Possible Causes Trouble Possible Solution

together

Red and

Yellow LEDs

flashing

together

N/A Initialization

Sequence

lThe unit is still initializing please wait while the unit gets its

programming and establishes a connection to all programmed

receivers.

NOTE: This process may take several minutes to complete.

Only Green

LEDs

flashing

N/A Hardware Default

Jumper

lThe hardware default jumper is installed and must be removed. See

Figure 3.

Green LEDs

alternating N/A Radio Reset or

Radio Initialization

lIf this status persists and the yellow LED shows 5 flashes, confirm that

the SIM card is active.

Limited Warranty

DigitalSecurityControlswarrantsthe originalpurchaserthat fora period of twelve

monthsfromthe date of purchase, the productshallbe free of defectsin mater-

ials and workmanship under normal use. During the warranty period, Digital

Security Controlsshall, at itsoption, repairor replace anydefective product upon

return of the product to its factory, at no charge for labour and materials. Any

replacement and/or repaired parts are warranted for the remainder of the ori-

ginal warranty or ninety (90) days, whichever is longer. The original purchaser

must promptlynotifyDigitalSecurityControlsin writing that there isdefect in mater-

ialor workmanship, such written notice to be received in all events prior to expir-

ation of the warranty period. There is absolutelyno warranty on software and all

software products are sold as a user license under the terms of the software

license agreement included with the product. The Customer assumesallrespons-

ibility for the proper selection, installation, operation and maintenance of any

products purchased from DSC. Custom products are only warranted to the

extent that they do not function upon delivery.In such cases, DSCcan replace or

credit at itsoption.

International Warranty

The warranty for internationalcustomers is the same as for any customer within

Canada and the United States, with the exception that DigitalSecurity Controls

shall not be responsible for anycustoms fees, taxes, or VAT that may be due.

Warranty Procedure

To obtain service underthis warranty, please return the item(s)in question to the

point of purchase. All authorized distributors and dealers have a warranty pro-

gram. Anyone returning goods to Digital Security Controls must first obtain an

authorization number. DigitalSecurityControlswillnot accept any shipment what-

soeverforwhich priorauthorization hasnot been obtained.

Conditions to Void Warranty

Thiswarrantyappliesonly to defectsin parts and workmanship relating to normal

use. It does not cover:

ldamage incurred in shipping or handling;

ldamage caused bydisastersuch asfire, flood, wind, earthquake orlight-

ning;

ldamage due to causes beyond the controlof DigitalSecurityControls such

asexcessive voltage, mechanicalshockor water damage;

ldamage caused byunauthorized attachment, alterations, modificationsor

foreign objects;

ldamage caused byperipherals (unlesssuch peripheralswere supplied by

DigitalSecurityControls);

ldefectscaused by failure to provide a suitable installation environment for

the products;

ldamage caused byuse of the productsfor purposes other than those for

which it was designed;

ldamage fromimpropermaintenance;

ldamage arising out ofanyotherabuse, mishandling orimproperapplication

of the products.

Items Not Covered by Warranty

In addition to the itemswhich void the Warranty, the following itemsshall not be

covered byWarranty:(i) freight cost to the repaircentre; (ii) productswhich are not

identified with DSC'sproduct labeland lot number orserial number; (iii) products

disassembled or repaired in such a mannerasto adversely affectperformance or

prevent adequate inspection or testing to verify any warrantyclaim.Access cards

ortags returned for replacement under warranty will be credited or replaced at

DSC'soption. Products not covered by thiswarranty, or otherwise out of warranty

due to age, misuse, ordamage shall be evaluated, and a repairestimate shall be

provided. No repairworkwill be performed untila valid purchase order is received

from the Customer and a Return Merchandise Authorisation number (RMA) is

issued byDSC'sCustomerService.

DigitalSecurity Controls’s liability for failure to repair the product under this war-

rantyaftera reasonable number of attemptswillbe limited to a replacement of the

product, as the exclusive remedyfor breach of warranty. Under no circumstances

shall DigitalSecurityControls be liable for anyspecial, incidental, or consequential

damages based upon breach of warranty,breach of contract, negligence, strict

liability,or any other legaltheory. Such damages include, but are not limited to,

lossof profits, loss of the product or any associated equipment, cost of capital,

cost of substitute or replacement equipment, facilities or services, down time, pur-

chaser’stime, the claims of third parties, including customers, and injury to prop-

erty. The laws of some jurisdictions limit or do not allow the disclaimer of

consequentialdamages.If the laws of such a jurisdiction apply to any claimby or

against DSC, the limitations and disclaimers contained here shall be to the

greatestextent permitted bylaw. Some states do not allow the exclusion or lim-

itation of incidental or consequential damages, so that the above maynot apply

to you.

Disclaimer of Warranties

This warranty contains the entire warranty and shall be in lieu of any

and all other warranties, whether expressed or implied (including all

implied warranties of merchantability or fitness for a particular pur-

pose) And of all other obligations or liabilities on the part of Digital

Security Controls Digital Security Controls neither assumes

responsibility for, nor authorizes any other person purporting to act on

its behalf to modify or to change this warranty, nor to assume for it any

other warranty or liability concerning this product.

This disclaimer of warranties and limited warranty are governed by the

laws of the province of Ontario, Canada.

DigitalSecurityControlsrecommendsthat the entire systembe completely tested

on a regular basis. However, despite frequent testing, and due to, but not limited

to, criminaltampering or electrical disruption, it ispossible for thisproduct to fail to

performasexpected.

Installer’s Lockout

Any productsreturned to DSC which have the Installer’sLockout option enabled

and exhibit no other problemswillbe subjectto a service charge.

Out of Warranty Repairs

DigitalSecurityControlswillat itsoption repair orreplace out-of-warrantyproducts

which are returned to its factory according to the following conditions. Anyone

returning goodsto DigitalSecurityControlsmust first obtain an authorization num-

ber. Digital Security Controlswill not accept anyshipment whatsoever for which

priorauthorization hasnot been obtained.

Products which Digital Security Controls determines to be repairable will be

repaired and returned. A set fee which Digital Security Controls has pre-

determined and which maybe revised from time to time, willbe charged for each

unit repaired.

Productswhich Digital Security Controls determines not to be repairable will be

replaced by the nearest equivalent product available at that time. The current

market price of the replacement product will be charged for each replacement

unit.

EULA

IMPORTANT - READ CAREFULLY: DSC Software purchased with or without

Productsand Componentsis copyrighted and ispurchased under the following

license terms:

ThisEnd- UserLicense Agreement (“EULA”) isa legal agreement between You

(the company, individual or entity who acquired the Software and any related

Hardware) and Digital Security Controls, a division of Tyco Safety Products

Canada Ltd. (“DSC”), the manufacturer of the integrated security systems and

the developer of the software and any related products or components

(“HARDWARE”) which You acquired.

If the DSC software product (“SOFTWAREPRODUCT” or“SOFTWARE”)is inten-

ded to be accompanied by HARDWARE, and is NOT accompanied by new

HARDWARE, You maynot use, copy or install the SOFTWARE PRODUCT. The

SOFTWARE PRODUCT includes computer software, and may include asso-

ciated media, printed materials, and “online” orelectronicdocumentation.

Any software provided along with the SOFTWAREPRODUCT that is associated

with a separate end-userlicense agreement islicensed to You underthe terms of

that license agreement.

By installing, copying, downloading, storing, accessing or otherwise using the

SOFTWAREPRODUCT, You agree unconditionallyto be bound by the terms of

this EULA, even if this EULA is deemed to be a modification of any previous

arrangement or contract. If You do not agree to the terms of thisEULA, DSC is

unwilling to license the SOFTWAREPRODUCT to You, and You have no right to

use it.

SOFTWARE PRODUCT LICENSE

The SOFTWARE PRODUCT is protected by copyright laws and international

SOFTWARE PRODUCT islicensed, not sold.

1. GRANT OF LICENSE This EULA grants You the following rights:

Software Installation and Use - For each license You acquire, You may have

onlyone copyof the SOFTWAREPRODUCT installed.

Storage/Network Use - The SOFTWARE PRODUCT may not be installed,

accessed, displayed, run, shared orused concurrentlyon or from different com-

puters, including a workstation, terminal or other digital electronic device

(“Device”). In other words, if You have several workstations, You will have to

acquire a license for each workstation where the SOFTWAREwillbe used.

Backup Copy - You maymake back-up copies of the SOFTWARE PRODUCT,

but You may onlyhave one copy per license installed at anygiven time. You may

use the back-up copy solelyforarchivalpurposes. Except asexpresslyprovided in

thisEULA, You maynot otherwise make copiesof the SOFTWARE PRODUCT,

including the printed materialsaccompanying the SOFTWARE.

2. DESCRIPTION OFOTHER RIGHTSAND LIMITATIONS

Limitations on Reverse Engineering, Decompilation and Disassembly -

You may not reverse engineer, decompile, or disassemble the SOFTWARE

PRODUCT, except and only to the extent that such activityisexpressly permitted

byapplicable law notwithstanding thislimitation. You may not make any changes

ormodifications to the Software, without the written permission of an officer of

DSC. You may not remove any proprietarynotices, marksorlabels fromthe Soft-

ware Product. You shallinstitute reasonable measuresto ensure compliance with

the termsand conditionsof thisEULA.

Separation of Components - The SOFTWARE PRODUCT is licensed as a

single product. Its component parts may not be separated for use on more than

one HARDWAREunit.

Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with

HARDWARE,then the SOFTWAREPRODUCT is licensed with the HARDWARE

asa single integrated product. In thiscase, the SOFTWAREPRODUCT may only

be used with the HARDWAREasset forth in thisEULA.

Rental - You may not rent, lease or lend the SOFTWAREPRODUCT. You may

not make it available to othersor postiton a serveror web site.

Software Product Transfer -You may transfer allof Your rights under this EULA

onlyas part of a permanent sale or transfer of the HARDWARE, provided You

retain no copies, You transferallof the SOFTWAREPRODUCT (including all com-

ponent parts, the media and printed materials, any upgrades and this EULA),

and provided the recipient agrees to the terms of thisEULA. If the SOFTWARE

PRODUCT is an upgrade, anytransfer must also include all prior versions of the

SOFTWAREPRODUCT.

Termination - Without prejudice to any other rights, DSC may terminate this

EULA if You fail to comply with the terms and conditions of this EULA. In such

event, You must destroy allcopies of the SOFTWAREPRODUCT and allof itscom-

ponentparts.

Trademarks - ThisEULA doesnot grant You anyrights in connection with any

trademarksor service marksof DSC or its suppliers.

3. COPYRIGHT

Alltitle and intellectualpropertyrights in and to the SOFTWAREPRODUCT (includ-

ing but not limited to any images, photographs, and text incorporated into the

SOFTWAREPRODUCT), the accompanying printed materials, and anycopies of

the SOFTWARE PRODUCT, are owned by DSC or its suppliers. You may not

copythe printed materialsaccompanying the SOFTWAREPRODUCT. Alltitle and

intellectualpropertyrights in and to the content which maybe accessed through

use of the SOFTWARE PRODUCT are the property of the respective content

owner and maybe protected byapplicable copyright or other intellectualproperty

lawsand treaties. This EULAgrants You no rights to use such content. All rights

not expresslygranted under thisEULAare reserved byDSC and itssuppliers.

EXPORT RESTRICTIONS- You agree that You will not export or re-export the

SOFTWARE PRODUCT to any country, person, or entity subject to Canadian

export restrictions.

CHOICEOF LAW -This Software License Agreement is governed by the laws of

the Province of Ontario, Canada.

ARBITRATION - All disputes arising in connection with this Agreement shall be

determined byfinaland binding arbitration in accordance with the Arbitration Act,

and the partiesagree to be bound by the arbitrator’sdecision. The place of arbit-

ration shall be Toronto, Canada, and the language of the arbitration shall be

English.

LIMITED WARRANTY

NO WARRANTY - DSC PROVIDES THE SOFTWARE “AS IS” WITHOUT

WARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWARE WILL MEET

YOUR REQUIREMENTS OR THAT OPERATION OF THESOFTWARE WILL BE

UNINTERRUPTED OR ERROR-FREE.

CHANGES IN OPERATING ENVIRONMENT - DSC shallnot be responsible for

problems caused bychangesin the operating characteristicsof the HARDWARE,

orfor problems in the interaction of the SOFTWARE PRODUCT with non-DSC-

SOFTWAREor HARDWAREPRODUCTS.

LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF

RISK - IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR

CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S ENTIRE

LIABILITY UNDER ANY PROVISION OF THIS LICENSE AGREEMENT SHAL L BE

LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU TO

LICENSE THE SOFTWARE PRODUCT AND FIVE CANADIAN DOLLARS

(CAD$5.00). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR

INCIDENTAL DAMAGES, THEABOVELIMITATION MAY NOT APPLY TO YOU.

DISCLAIMER OF WARRANTIES - THISWARRANTYCONTAINSTHE ENTIRE

WARRANTYAND SHALL BEIN LIEU OF ANYAND ALL OTHER WARRANTIES,

WHETHER EXPRESSED OR IMPLIED (INCLUDING ALL IMPLIED

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE) AND OF ALL OTHER OBLIGATIONSOR LIABILITIESON THE PART

OF DSC. DSC MAKES NO OTHER WARRANTIES. DSC NEITHER ASSUMES

NOR AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS

BEHALF TO MOD8IFY OR TO CHANGE THIS WARRANTY, NOR TO ASSUME

FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNING THIS

SOFTWAREPRODUCT.

EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO

CIRCUMSTANCESSHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL,

CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OF

WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR

ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT

LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR

ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE

OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME,

PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDING

CUSTOMERS, AND INJURYTO PROPERTY.

DSC recommendsthat the entire system be completelytested on a regular basis.

However, despite frequent testing, and due to, but not limited to, criminal tam-

pering orelectricaldisruption, it is possible forthis SOFTWAREPRODUCT to fail to

performasexpected.

Regulatory Information

Modification statement

DigitalSecurity Controls Ltd has not approved any changes or modifications to

thisdevice bythe user. Anychangesor modificationscould void the user’s author-

ityto operate the equipment.

Digital Security Controls Ltd n’approuve aucune modification apportée à l’ap-

pareil par l’utilisateur, quelle qu’en soit la nature. Tout changement ou modi-

fication peuvent annulerle droit d’utilisation de l’appareilpar l’utilisateur.

Interference statement

Thisdevice complieswith Part15 of the FCC Rulesand IndustryCanada licence-

exempt RSSstandard(s). Operation issubject to the following two conditions: (1)

thisdevice may not cause interference, and (2) thisdevice must accept any inter-

ference, including interference that may cause undesired operation of the

device.

Le présent appareilest conforme aux CNR d'Industrie Canada applicables aux

appareils radio exempts de licence. L'exploitation est autorisée aux deux con-

ditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'util-

isateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le

brouillage est susceptible d'en compromettre le fonctionnement.

Wireless notice

Thisequipment complies with FCC and IC radiation exposure limitsset forth foran

uncontrolled environment. The antenna should be installed and operated with

minimumdistance of 20 cmbetween the radiator and your body.

Antenna gain mustbe below:

Frequency band TL2803GRE, TL2803GE,

3G2080RE, 3G2080E

GSM850 / FDD V xxxdBi

PCS 1900 / FDD II xxxdBi

Thistransmittermust not be co-located or operating in conjunction with any other

antenna or transmitter.

Cet appareil est conforme aux limites d'exposition aux rayonnements de la IC

pour un environnement non contrôlé. L'antenne doit être installé de façon à

garder une distance minimale de 20 centimètres entre la source de ray-

onnements et votre corps.

Gain de l'antenne doit être ci-dessous:

Bande de fréquence TL2803GRE, TL2803GE,

3G2080RE, 3G2080E

GSM850 / FDD V xxxdBi

PCS 1900 / FDD II xxxdBi

L'émetteur ne doit pasêtre colocalisé ni fonctionnerconjointement avecà autre

antenne ou autre émetteur.

FCC Class B digital device notice

Thisequipment has been tested and found to comply with the limits for a Class B

digitaldevice, pursuant to part 15 of the FCC Rules. These limitsare designed to

provide reasonable protection againstharmfulinterference in a residential install-

ation.This equipment generatesuses and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, maycause harm-

fulinterference to radio communications. However, there is no guarantee that

interference willnot occur in a particular installation. If this equipment does cause

harmfulinterference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the

interference byone ormore of the following measures:

lReorient or relocate the receiving antenna.

lIncrease the separation between the equipment and receiver.

lConnect the equipment into an outlet on a circuit different from that to

which the receiver isconnected.

lConsult the dealer oran experienced radio/TVtechnician for help

CAN ICES-3 (B) / NMB-3 (B)

FCC ID:F5316TL2803GRE

IC: 160A-TL2803GRE

Notes for EN50131-1:2006/A1:2009 Compliant installations:

Model TL2803G(R) E-EU/3G2080 (R)E-EU/TL280(R)E is an SPT Type Y - the

module ismounted within CIEor PShousing and it receivespower fromthe com-

patible CIEorPowerSupplysource that are in compliance with EN50131- 6:2008

Type A requirements for a Grade 2, Class II application. This product has no

replacement parts and software programmable options are accessible at level 3

(installer mode), section [851].

The TL2803G (R) E-EU/3G2080(R) E-EU/TL280 (R)E connects to compatible

DSC alarmcontrolpanels using the DSC proprietary serialinterface and protocol

PC-Link (converted also to RS- 422). The module operates in pass- through

mode and itdoes acknowledge the alarmto the compatible controlpanelafteran

acknowledgement hasbeen received fromthe compatible alarmreceiver.

1. The TL2803G(R)E-EU/3G2080(R)E-EU/TL280(R)Emodule ismonitored by

the controlpaneland it is programmed via the programming menu (* 8, sec-

tion [851] in the controlpanel.The interface isconnected to the PC-Linkbus

asshown in the diagramincluded in thismanual.

2. The HSPA3G Cellularpath is immune to conducted and radiated RF fields

with levelsup to 10V/mastested per EN50130- 4 Standard.

3. The TL2803G(R)E-EU/3G2080(R)E-EU/TL280(R)Emodule conforms with

radiated emissions levelsfor ClassBequipment as per standardsEN61000-

6-3/EN55022/CISPR22.

4. The TL2803G(R)E-EU/3G2080(R)E-EU/TL280(R)Emodule usesAES128

encryption and heartbeat supervision forHSPA3G Cellularcommunication

paths and it meets security levels S2 as per EN50136-2:2013. It also uses

authentication for each message exchanged with the compatible receiver

equipment at ARC and it meetslevelI2 for information security.

5. The 3G2080(R)E-EU module hasonlyone communication path:

HSPA3G Cellularcommunication path using 900/1800/2100MHzPublicCel-

lularNetwork. The HSPA3G Cellularcommunication path that can be used in

a standalone mode in conjunction with a DSCalarmsystem(compatible DSC

alarmcontrolpanelmodels: HS2128/064/032/016). The supported ATScon-

figuration is: customcategoryC.

6. The TL280(R)Emodule hasonlyone communication path: Ethernet com-

munication path using Internet. The communication path that can be used in

a standalone mode in conjunction with a DSCalarmsystem(compatible DSC

alarmcontrolpanelmodels: HS2128/064/032/016). The supported ATScon-

figuration is: customcategoryC.

7. The TL2803G(R)E-EUmodule hastwo communication paths: HSPA3GCel-

lularcommunication path using 900/1800/2100MHzPublicCellularNetwork

and Ethernet communication path using Internet. The communication paths

can be used in a standalone mode in conjunction with a DSCalarmsystem

(compatible DSC alarmcontrolpanelmodels: HS2128/064/032/016). The

supported ATSconfiguration is: customcategoryC.

8. TL2803G(R)E-EU/3G2080(R)E-EU/TL280(R)Ehasbeen tested for com-

pliance in conjunction with the following applicable standards:EN50136-

1:2012,EN50136-2:2013,EN50131-10:2014,ATSconfiguration:C.

For EN50131- 1:2006/A1:2009 compliant installations, the following pro-

gramming options shallbe set asdescribed.

Supervision Heartbeat:

•shallbe set to 180 seconds

NOTE:The compatible receiver at ARC location shall have supervision window

programmed for 180 seconds. TL2803G(R)E-EU/3G2080(R)E-EU/TL280(R)E

has been certified by TELEFICATION in accordance with EN50131-

1:2006/A1:2009, EN50131-10:2014 requirements for Grade 2, Class II and

EN50136-2:2013 Configuration: C

ATS Custom Category C Level

EN50136-1:2012 Annex DTable D.1 D3

EN50136-1:2012 Annex DTable D.2 M3

EN50136-1:2012 Annex DTable D.3 T4

EN50136-1:2012 Annex DTable D.4 A4 (Depending on cellularcarrier used)

EN50136-1:2012 Annex DTable D.5

S2 (use AES- 128 and

authentication/sequential information

in each message transmitted to the SG

receiver)

EN50136-1:2012 Annex DTable D.6 I2 (use AES-128 encryption)

EN50136-1:2012 Table 1

Use single communication path for

models 3G2080 (R) E- EU (cellular

network), TL280 (R) E (Ethernet port)

and two communication paths for

model TL2803G (R) E- EU

(cell/Ethernet).

EN50136-1:2012 Table 4 ATSfailure reported to ARC

EN50136-1:2012 Table 5

ATS failure reported to AS (DSC

compatible control panel

HS2128/HS2064/HS2032/HS2016)

EN50136-1:2012 Table 6 There is no recording of availability

failure

EN50136-2:2013 Table 1 No logging function provided

EN50136-2:2013 Table 2 No memory provided for logging

function

EN50136-2:2013 Table 3 ATSfailure reported to ARC

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UL/ULC Installation Requirements

NOTE:For equipment used at the protected premisesand intended to facilitate

IP communications (hubs, routers, NIDs, Digital Subscriber Line (DSL), cable

modems), 24 hour backup power isrequired. Where such cannot be facilitated, a

secondary(back-up) communication channelisrequired.

Domain Name Service (DNS) programming is not permitted in

UL1610 listed systems.

Technical Specifications

The input voltage to the Communicatorcan be drawn fromthe UnderwritersLab-

oratories/UnderwritersLaboratories Canada (UL/ULC)listed controlpanel.

Notes for using Private, Corporate, and High Speed Data Net-

works:

Networkaccess and domain access policiesshall be set to restrict unauthorized

networkaccess, and spoofing or Denialof Service (DoS)attacks. Select an Inter-

net Service Provider (ISP)that has redundant servers/systems, back- up power,

routerswith firewallsenabled, and methods to identify and protect against DoS

attacks (e.g., via spoofing).

Notes for using Public Switched and Cellular Data Networks:

Communication channels shall be facilitated such that the communicator will

restrict unauthorized access, which could otherwise compromise security. The

communicator shallbe located in a secured area.

•For ULC Residential Fire and Burglary applications the TL2803G (R)

E/3G2080(R)E/TL280 (R)E can be used as primary communication channel via

eithercellular orEthernet orasa back-up in conjunction with the DigitalAlarmCom-

municator Transmitter (DACT). Test transmission every24 hoursshallbe enabled

on each channel.

•For ULC Commercial Fire and Burglary applications the TL2803G (R)

E/3G2080(R)E/TL280(R)Ecan be used asa passive communication module with

the following securitylevels:

lP1 (each channelcellularor Ethernet isindependent)

lP2 (cellular and Ethernet in back-up configuration, panelsection [851][005]

toggle option [5] OFF).

lP3 (cellular and Ethernet in redundant configuration, panelsection [851]

[005] toggle option [5] ON).

The communicatorcan also be used asan active communication systemwith the

securitylevels A1-A4 (each channelcellular or Ethernet independent or together

in a back-up/redundant configuration). For active line securitysystems AES128 bit

encryption shall be enabled (at the monitoring station receiver) and the super-

vision heartbeat rate shall be set as 90 seconds (panel section [851] [004] =

005A/90). The supervision window at the Signal Receiver Center (SRC) 's

receiver shallbe programmed as maximumof 180 (00B4/180) seconds.

• For UL Residential Fire and Burglary applications the TL2803G (R)

E/3G2080R/TL280(R)E can be used as the primary communication channel via

eithercellular or Ethernet, or asa back-up in conjunction with the DACT (30 day

test transmission isrequired on each channel).

• For UL Commercial Burglary applications the TL2803G (R)

E/3G2080R/TL280(R)E can be used as dualsignalling line communication sys-

tem(cellularand Ethernetchannels used in redundant configuration), standard

line securityand asencrypted line security.

•The supervision heartbeat shall be enabled (panelsection [851][005] toggle

option [1] (Ethernet)and/ortoggle option [2] (cellular)shallbe ON), toggle option

[3] (supervision type) shall be ON and the supervision heartbeat rate shall be

selected as 135 (0087/135) seconds. Option [004] = 0087. The supervision win-

dow at the supervising station shall be maximum200 (00C8/200) seconds. For

encrypted line security systemsthe encryption AES128 bitshallbe enabled at the

monitoring station receiver.

• For UL Commercial Burglary installations, the TL2803G(R)E/3G2080 (R)

E/TL280(R)E is listed as a primary (sole) communication means (heartbeat must

be enabled) or for supplementary (back-up) use in conjunction with a Plain Old

Telephone Service (POTS)line dialer. When the heartbeat transmission over the

Ethernet or cellular network is enabled, using the TL2803G(R) E/3G2080 (R)

E/TL280(R) E with a compatible control unit listed for standard/encrypted line

security,itcan provide line securityforthe alarmsystemover the primaryline.

•The TL2803G(R)E/3G2080 (R)E/TL280(R)Eis also suitable to be used with a

compatible controlunit listed fordual line securitytransmission when used in con-

junction with a DACT or a Public Switched Data Network (PSDN) transmitter,

where the PSDN provides the line security and is the primary line. In this mode,

alarm signals are required to be sent simultaneously over both communication

methods.

Tech Support: 1-800-387-3630 (Canada & U.S.) or 905-760-3000

www.dsc.com

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hibited and Tyco willaggressively enforce its intellectualproperty rightsto the fullestextent of the law, including pursuit of criminalprosecution wherever necessary. All

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Product offerings and specificationsare subject to change without notice. Actualproductsmay varyfrom photos. Not allproducts include allfeatures. Availabilityvaries by