Dsc 3g2080 User manual

3G2080(R)

Cellular Alarm Communicator - International

TL2803G(R)

Internet and HSPA Dual-Path Alarm Communicator -

International

Installation Guide v4.1

For installation manual visit www.dsc.com

Warning: This manual contains information on limitations regarding product use and function and inform-

ation on the limitations as to the liability of the manufacturer. The entire manual should be carefully read.

WARNING: Installer please read

carefully

Note to Installers

The warningson this page contain vitalinformation. Asthe only individualin con-

tact with system users, it is the installer’s responsibility to bring each item in this

warning to the attention of allusersof thissystem.

System Failures

Thissystemhasbeen carefullydesigned to be aseffective aspossible. There are

circumstances, however, involving fire, burglary, or other types of emergencies

where it may not provide protection. Any alarmsystem of anytype may be com-

promised deliberatelyor mayfailto operate as expected for a varietyof reasons.

Some, but not all, of the reasonsmay be:

Access by Intruders

Intrudersmayenter through an unprotected accesspoint, circumvent a sensing

device, evade detection by moving through an area of insufficient coverage, dis-

connect a warning device, orinterfere with or prevent the proper operation of the

system.

Component Failure

Although everyefforthas been made to make thissystem asreliable as possible,

the systemmayfailto function asintended due to the failure of a component.

Compromise of Radio Frequency (Wireless) Devices

Signalsmay not reach the receiver under all circumstances which could include

metalobjectsplaced on ornear the radio path ordeliberate jamming orotherinad-

vertent radio signalinterference.

Criminal Knowledge

Thissystem contains security features which were known to be effective at the

time of manufacture. It is possible forpersonswith criminalintent to develop tech-

niqueswhich reduce the effectivenessof these features. It is important that the

securitysystembe reviewed periodicallyto ensure that its featuresremain effect-

ive and that it isupdated orreplaced if it isfound that it does not provide the pro-

tection expected.

Failure of Replaceable Batteries

Thissystem’s wirelesstransmitters have been designed to provide several years

of battery life under normal conditions.The expected battery life isa function of

the device environment, usage, and type. Ambient conditionssuch as high humid-

ity,high or low temperatures, or large temperature fluctuations may reduce the

expected battery life. While each transmitting device has a low battery monitor

which identifies when the batteries need to be replaced, this monitor may fail to

operate as expected. Regulartesting and maintenance willkeep the system in

good operating condition.

Inadequate Installation

A security system must be installed properly in order to provide adequate pro-

tection. Every installation should be evaluated by a security professional to

ensure that allaccess points and areas are covered. Locks and latches on win-

dows and doors must be secure and operate as intended. Windows, doors,

walls, ceilingsand other building materials must be of sufficient strength and con-

struction to provide the levelof protection expected. Areevaluation mustbe done

during and after any construction activity. An evaluation bythe fire and/or police

department is highlyrecommended if thisservice isavailable.

Inadequate Testing

Most problems that would prevent an alarm systemfrom operating as intended

can be found byregular testing and maintenance. The complete system should

be tested weeklyand immediatelyaftera break-in, an attempted break-in, a fire,

a storm, an earthquake, an accident, orany kind of construction activityinside or

outside the premises. The testing should include all sensing devices, keypads,

consoles, alarm indicating devices, and any other operational devices that are

part of the system.

Insufficient Time

There may be circumstanceswhen the systemwill operate asintended, yet the

occupants will not be protected from an emergency due to their inability to

respond to the warnings in a timelymanner. If the systemis remotely monitored,

the response may not occurin time to protect the occupantsor theirbelongings.

Motion Detectors

Motion detectorscan onlydetectmotion within the designated areasasshown in

their respective installation instructions. They cannot discriminate between

intruders and intended occupants. Motion detectors do not provide volumetric

area protection. Theyhave multiple beams of detection and motion can only be

detected in unobstructed areas covered by these beams. They cannot detect

motion which occurs behind walls, ceilings, floor, closed doors, glass partitions,

glass doors or windows. Any type of tampering whether intentional or unin-

tentionalsuch asmasking, painting, or spraying of anymaterialon the lenses, mir-

rors, windows or any other part of the detection system will impair its proper

operation.

Passive infrared motion detectors operate by sensing changes in temperature.

However their effectiveness can be reduced when the ambient temperature

risesnear orabove bodytemperature orif thereare intentionalor unintentional

sourcesof heat in ornear the detection area. Some of these heat sources could

be heaters, radiators, stoves, barbecues, fireplaces, sunlight, steam vents, light-

ing and so on.

Power Failure

Control units, intrusion detectors, smoke detectors and many other security

devicesrequire an adequate powersupplyforproperoperation. If a device oper-

atesfrombatteries, it ispossible forthe batteriesto fail. Even if the batteries have

not failed, they must be charged, in good condition and installed correctly. If a

device operates only by AC power, any interruption, however brief, will render

that device inoperative while it doesnot have power. Power interruptionsof any

length are often accompanied by voltage fluctuationswhich may damage elec-

tronic equipment such as a security system. After a power interruption has

occurred, immediatelyconduct a complete systemtest to ensure that the system

operatesasintended.

Security and Insurance

Regardlessof itscapabilities, an alarmsystemisnot a substitute for propertyor life

insurance. An alarmsystemalso isnot a substitute for propertyowners, renters, or

other occupants to act prudentlyto prevent or minimize the harmful effectsof an

emergency situation.

Smoke Detectors

Smoke detectorsthat are a part of thissystemmaynot properlyalert occupants of

a fire for a number of reasons, some of which follow. The smoke detectors may

have been improperlyinstalled or positioned. Smoke maynot be able to reach the

smoke detectors, such aswhen the fire is in a chimney, walls orroofs, or on the

other side of closed doors. Smoke detectorsmay not detect smoke from fires on

anotherlevelof the residence or building.

Everyfire isdifferent in the amount of smoke produced and the rate of burning.

Smoke detectorscannot sense alltypesof firesequallywell. Smoke detectorsmay

not provide timelywarning of fires caused bycarelessnessorsafetyhazards such

as smoking in bed, violent explosions, escaping gas, improper storage of flam-

mable materials, overloaded electrical circuits, children playing with matches, or

arson.

Even if the smoke detector operates as intended, there may be circumstances

when there isinsufficient warning to allow alloccupantsto escape in time to avoid

injuryordeath.

Telephone Lines

If telephone lines are used to transmitalarms, theymay be out of service or busy

forcertain periods of time. Also an intrudermaycut the telephone line ordefeat its

operation bymore sophisticated meanswhich maybe difficult to detect.

Warning Devices

Warning devices such as sirens, bells, horns, or strobes may not warn people or

waken someone sleeping if there isan intervening wallor door. If warning devices

are located on a different levelof the residence orpremise, then it is less likely that

the occupants will be alerted or awakened. Audible warning devices may be

interfered with byother noise sourcessuch asstereos, radios,televisions, air con-

ditioners, otherappliances, or passing traffic. Audible warning devices, however

loud, maynot be heard by a hearing-impaired person.

General

IMPORTANT

This installation manual shall be used in conjunction with the control panel. All the safety instructions specified within that

manual shall be observed. The control panel is referenced as the “panel” throughout this document. This installation guide

provides the basic wiring, programming and troubleshooting information.

The HSPA(3G)/dual-path alarm communicator is a fixed, wall-mounted unit,and shall be installed in the location specified in

these instructions.The equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs, and

secured to a wall before operation. Internal wiring must be routed in a manner that prevents:

lExcessive strain on wire and on terminal connections,

lInterference between power limited and non power limited wiring,

lLoosening of terminal connections, or

lDamage of conductor insulation.

WARNING: Never install this equipment during a lightning storm!

Safety Information

The installer mustinstructthe system user on each of the following:

lDo not attempt to service this product. Opening or removing covers may expose the user to dangerous voltages or other

risks.

lAny servicing shall be referred to service persons only.

lUse authorized accessories only with this equipment.

lDo not stay close to the equipment during device operation.

lDo not touch the external antenna.

Model Information

This manual covers the following models of alarm communicators: TL2803GR, TL2803G, 3G2080R, 3G2080 (850/1900MHz

operation), TL2803GR-EU, TL2803G-EU, 3G2080R-EU, 3G2080-EU (900/2100MHz operation), TL2803G-AU, 3G2080-AU,

TL2803GR-AU, and 3G2080R-AU (850/2100MHz operation). References to model names TL2803G (R) and 3G2080(R)

throughout this manual apply to all specified models unless stated differently. Models ending in “R” include a built-in RS-232

interface for connecting to local third party applications.

The TL2803G(R)/3G2080(R) supports integration over cellular/IP, available with licensed third party product solutions. Specific

programming for the related programming sections is to be provided by the third party. A current list of compatible third party

solutions can be found at www.dsc.com.

3G2080(R): Is a HSPA(3G) cellular alarm communicator that sends alarm communication to Sur-Gard System I, II, III (SG-

DRL3IP), IV (SG-DRL4IP), and 5 (SG-DRL5IP) central station receivers via a HSPA(3G)/GPRS digital cellular network.

TL2803G(R): Is a dual-path HSPA(3G) Ethernet alarm communicator that sends alarm communication to Sur-Gard System I,

II, III, IV, and 5 central station receivers through Ethernet/Internet or a HSPA(3G)/GPRS digital cellular network.

The communicator can be used as either a backup or primary communicator. The communicator supports Internet Protocol (IP)

transmission of panel and communicator events over Ethernet/Internet and/or HSPA/GPRS.

The cellular performance of the 3G2080(R) or TL2803G(R) communicator depends greatly on HSPA(3G)/GPRS network cov-

erage in the local area. The unit should not be mounted in the final location without first performing the communicator place-

ment test below to determine the best location for radio reception (minimum of one green LED ON). Optional antenna kits (GS-

15ANTQ, GS-25ANTQ and GS-50ANTQ) are available from DSC to improve signal strength as required.

NOTE: Prior to installation of the 3G2080(R) or TL2803G (R) communicator, confirm with the local service provider that the

HSPA(3G)/GPRS network is available and active in the area where the communicator will be installed, and that radio

signal strength (CSQ) is adequate.

Panel Mounting

The following communicators are compatible with HS2016, HS2032, HS2064, and HS2128 panels:

l3G2080(R) (HSPA(3G)/GPRS only)

lTL2803G(R) (Ethernet/Internet + HSPA(3G)/GPRS dual-path)

Features

l128-bit AES encryption via cellular and Ethernet/Internet (NIST validation cert. number 2645).

lBack up or primary cellular alarm communication.

lAutomatically switches to 2G (EDGE/GPRS) if HSPA(3G) service is not available.

lEthernet LAN/WAN 10/100 BASE-T (TL2803G(R) only).

lFully redundant Ethernet/Internet and cellular dual-path alarm communication (TL2803G(R) only).

lFull event reporting to central station.

lIndividual Internet and/or cellular periodic test transmission.

lIntegrated call routing.

lVisual Verification (Requires Sur-Gard System 5 Receiver)

lRemote firmware upgrade capability of the communicator and panel firmware via Ethernet and/or cellular.

lPanel remote uploading/downloading support via cellular and Ethernet/Internet.

lPC-LINK connection.

lProgrammable labels.

lSIA and Contact ID (CID) formats supported.

lSignal strength and trouble display LEDs.

lSupervision heartbeats sent via cellular and Ethernet/Internet.

lCommand and Control by SMS.

lThird party integration over cellular/IP.

Technical Specifications

The TL2803G(R) is also suitable to be used with a compatible control unit listed for dual line security transmission when used

in conjunction with a DACT or a Public Switched Data Network (PSDN) transmitter, where the PSDN provides the line security

and is the primary line. In this mode, alarm signals are to be sent simultaneously over both communication methods.

EN50131-1 Installation Requirements

For EN50131-1 compliant installations, the following programming options shall be set as described.

Supervision Heartbeat (required for ATS4 and ATS5):

l[851][004] set to 0087h (135s heartbeat).

NOTE: The compatible receiver at ARC location shall have supervision window programmed for 1800s (ATS4) or 180s

(ATS5).

l[851][005] options 1,2 and 3 shall be enabled

l[851][005] option 8 shall be enabled

Test transmission (required for ATS3):

l[851] System test options [026-029] shall be enabled (FF) for the communication paths available.

l[851][124-125] and [224-225] shall be programmed with time of day for test transmission and 1440 minutes (24h) for test

transmission cycle

Configuration of communication paths (all ATS classes)

l[300][001] select option 02 for auto routing (this will allow transmission of the events over all available communication

paths in the system)

l[380] enable option 5 (YES) for parallel transmission over all available communication paths (if redundant configuration is

desired)

l[382] enable option 5 (YES) this will enable Alternate communicator

l[384] enable the desired back-up configuration (receiver 2 back-up for receiver 1 or receiver 3 back-up for receiver 1).

Ratings Compatibility

Table 1: Communicator Ratings

Model 3G2080(R)

Cellular only

TL2803G(R)

Internet and Cellular

Power Supply Ratings

Input Voltage

10.8-12.5 VDC

Power is supplied from the panel’s PC-Link header or a PCL-422 module in remote

cabinet installations. In remote cabinet installations, the PCL-422 module located with the

communicator is powered by either an HSM2204 or an HSM2300. Refer to the PCL-422

installation instructions for details.

Current Consumption

Standby Current 90mA @ 13.66V 120mA @ 13.66V

Alarm (Transmitting) Current 400mA @ 12V

Operating Frequency 900MHz, 1800MHz, 2100MHz

Typical Antenna Gain 2dBi

Environmental Specifications

Operating Temperature -10°C to 55°C

Model 3G2080(R)

Cellular only

TL2803G(R)

Internet and Cellular

Humidity 5% ~ 93% relative humidity, non-condensing

Mechanical Specifications

Board Dimensions (mm) 100 × 150 × 15 100 × 150 × 15

Weight (grams) with bracket 310 320

Table 2: Compatible Receivers and Panels

Communicator Receiver/Panel Description

3G2080(R) Receiver

lSur-Gard System I-IP Receiver, version 1.13+

lSur-Gard System II Receiver, version 2.10+

lSur-Gard SG-DRL3-IP, version 2.30+ (for Sur-Gard System III Receiver)

lSur-Gard SG-DRL4-IP version 1.20+ (for Sur-Gard System IV Receiver)

lSur-Gard SG-DRL5-IP version 1.00+ (for Sur-Gard System 5 Receiver)

TL2803G(R) Panel

lHS2016

lHS2032

lHS2064

lHS2128

NOTE: Enter [*][8][Installer Code][900] at keypad to view the panel version number.

Communicator Installation Configuration

This Internet and HSPA dual-path alarm communicator shall be installed by service persons only (service person is defined as

a person having the appropriate technical training and experience necessary to be aware of hazards to which that person may

be exposed in performing a task and can also take measures to minimize the risksto that person or other persons). The Com-

municator shall be installed and used within an environment that provides the pollution degree max 2, overvoltages category II,

in non-hazardous, indoor locations only. This manual shall be used with the installation manual of the panel which is con-

nected to the communicator. All instructions specified within the panel manual must be observed.

All the local rules imposed by local electrical codes shall be observed and respected during installation.

Installing the Ethernet Cable(TL2803G(R) Only)

A Category 5 (CAT 5) Ethernet cable must be run from a source with Internet connectivity to the communicator module, inside

the panel. The communicator end of the cable must be terminated with an RJ45 plug, which will connect to the communicator’s

RJ45 jack after the communicator is installed. All requirements for installation of CAT5 Ethernet cable must be observed for cor-

rect operation of the communicator, including, but not limited to, the following:

lDo NOT strip off cable sheathing more than required for proper termination.

lDo NOT kink/knot cable.

lDo NOT crush cable with cable ties.

lDo NOT untwist CAT5 pairs more than ½ in. (1.2cm).

lDo NOT splice cable.

lDo NOT bend cable at right angles or make any other sharp bends.

NOTE: CAT5 specification requires that any cable bend must have a minimum 2 in. (5 cm) bend radius. Maximum length of

CAT 5 cable is 328 ft. (100 m).

Inserting and Removing the SIM Card

1. Remove the front cover of the panel to access SIM holder.

2. Remove power from the panel and disconnect the battery and telephone line.

3. On the SIM card holder push gently to slide the cover downwards to OPEN. This will unlatch the SIM card holder on the

top edge of the communicator PCB. (See Figure 3).

4. Tilt the top of the SIM card holder downwards to accessthe SIM card.

NOTE: The SIM can be damaged by bending or scratching contacts. Use caution when handling SIM cards.

5. Insert or remove the SIM card, noting the orientation of the notches on the SIM card and the SIM card holder.

6. When inserting a SIM card, insert the card in the proper orientation and gently push the SIM card holder down and slide

the holder as indicated by the arrow on SIM holder, to LOCK.

7. Reconnectthe backup batteryand telephone line, apply AC power to panel, and replace the panel cover.

Running the RS-232 Cable (R models only)

When installing the communicator for use with third party applications an RS-232 cable must be connected between the third

party device and the communicator module.

NOTE: Maximum cable length for RS-232 cable is 8 ft.(2.4 m).

Please refer to the installation manual for the third party device for wiring instructions.

Installing Communicator in Panel

Installing Communicator with HS2016, HS2032, HS2064, and HS2128 Panel

NOTE: Before installing communicator or inserting/removing SIM, ensure that system power is OFF and telephone line is dis-

connected.

1. To assemble supplied mounting bracket, perform the following: (See Figure 1).

a. Remove the 4 white plastic standoffs from the bag provided with the communicator kit.

b. Insert the 4 standoffs through the backof the mounting bracket, into the holes at each corner. (The antenna mount-

ing tab should be facing away from you).

c. Place the bracket on a flat, solid surface. Hold the communicator component side up and orient the 4 holes on the

communicator with the 4 standoffs protruding from the bracket. Push the communicator firmly and evenly onto the

standoffs until it is securely attached to the mounting bracket.

d. Remove the panel front cover.

e. Remove and discard the circular knockout located in the top-right section of the panel. (This hole will be used for con-

nection of the supplied radio antenna).

f. Connect the supplied 5” (12.7 cm) antenna cable to the radio, by passing the connector through the hole on back of

the mounting bracket to the communicator board. Push the antenna connector firmly into the socket on the cellular

radio. (See Figure 3).

Figure 1: Communicator Mounting Bracket

Brass Washer

Nylon washer (flat)

Nylon Washer

with bushing

(thicker flat washer)

Brass nut

Antenna

Mounting Tab

Mounting

Holes

Mounting Holes

Antenna

Cable

Mounting Plate

External Antenna

Screw Thread

Communicator

Board

Mounting

Plate

Stand Off

2. Install the Communicator into the panel:

a. Attach one end of the PC-LINK cable to the panel PCLINK_2 header on the panel (red wire goes on the right-hand

pin of the panel PCLINK_2 header (see Figure 3)).

b. Insert the assembled communicator into the panel.

NOTE: Ensure that the threaded antenna connection point is visible through the knockout hole at the top right of the

panel.

c. Place the nylon washer with bushing (thick flat washer) onto the threaded section of the antenna cable. Insert the

threaded section through the antenna mounting knockout hole at top right of panel.

d. Place the second nylon washer (flat), followed by the brass washer and the brass nut, onto the threaded section of

the cable, outside the panel. Tighten the assembly by hand only (finger tight only- do not over tighten the antenna

assembly).

e. Locate the screw hole on the right side wall of the panel. See Figure 2 "screw". Line up the assembled com-

municator with the right side wall of the panel and, using the screw provided, secure the mounting bracket to the

panel.

f. Attach the other end of the PC-LINK cable to the communicator (red wire goes on the right-hand pin of the com-

municator PC-LINK header (See Figure 3)).

g. Using light pressure (finger tight only), attach the supplied white quad band whip antenna to the threaded antenna

connection point at top of the panel.

Figure 2: HS2016/2032/2064/2128 Control Panel

PC-Link

cable connector

screw

quad band

whip antenna

GSM Radio

RJ-45

UA601

Use light pressure

to attach antenna

nger tight only.

HS2016/2032/2064/2128

WARNING! - 3G2080(R)/TL2803G (R) modules are power limited. Do not route any wiring over the circuit board. Maintain

at least 1in. (25.4mm) separation between circuit board and wiring. A minimum of ¼ in. (7mm) separation must be main-

tained at all points between non-power limited wiring and power limited wiring.

3. To electrically connect the communicator to the panel, perform the following steps (See Figure 3).

a. Disconnect both AC power and battery connections from the panel, and disconnect telephone line.

b. Confirm that the SIM card is inserted in the holder and locked.

4. Install Network Cable (TL2803G(R) only). Route the CAT 5 Ethernet cable through back of the panel and plug it into the

communicator’s RJ45 jack.

NOTE: Before leaving the premises the Ethernet communication lines mustfirst be connected to an approved (acceptable to

local authorities) type NID. All wiring shall be performed according to the local electrical codes.

Figure 3: Communicator Wiring Diagram

AUDIO/DEFAULT

DSC

UA601

PC-LINK

PCLINK_2

COM

TL2803G(R)

3G2080(R)

AC Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8

AUX+

BELL +

PGM1 PGM3

RING

T-1

HS2016/2032/2064/2128

3G Radio

UA621

To external antenna

Input Ratings:

+10.8V ~ +12.5 VDC

90mA(3G2080(R))/120mA(TL2803G(R)) standby;

400mA alarm

DSC Panel min. power requirements:

- 16.5 VAC 40 VA transformer;

- 12 VDC 7Ah battery

Red

Jumper pins 4 and 5

to reset.

From NID

TL2803G(R)

Use only CAT5

Supervised

RJ-45

GRN

YEL

TIP

R-1

BLK

RED

AUX -

BELL -

EGND

TX+

GND

TX-

RX+

RX-

SHLD

SIM

Network Link

YELLOW

PGM2 PGM4

Maximum cable length

100 m (328 ft)

RS-232

To 3rd party device

5. Install the RS-232 connections (R models only). If using the communicator with a third party device, wire the connections

as per the table below:

Table 3: RS-232 Connections

Third Party Device Communicator

TX RX+

Unused RX-

RX TX+

Unused TX-

GND GND

6. Perform the following steps for initial power on of the panel with communicator installed:

a. Reconnect the AC power, telephone line, and battery + connector to the panel.

(The communicator and panel will power up together).

b. Observe that the communicator’s red and yellow LEDsare flashing together while it initializes. The red and yellow

LEDs will continue to flash until the communicator has successfully communicated to all programmed receivers. If this

is the first time the communicator has been powered up in the panel, the module will initiate communication to C24

Communications to request remote programming.

NOTE: During radio reset, the two green LEDs will flash alternately.

NOTE: Initialization may take several minutes to complete. Red and yellow LEDs will flash together during initialization. Do not

continue to next step until the red and yellow LEDs have stopped flashing. (If only the yellow LED is flashing, there is a

communicator trouble and the green LEDs are not valid for communicator placement test). Correct trouble indicated by

flashes on yellow LED before continuing. (See Table 8 for troubleshooting assistance).

7. Perform the communicator placement test below.

8. Mount the panel in final location indicated by placement test.

Communicator Placement Test

3G2080(R) and TL2803G(R) only

To confirm that the cellular antenna location is suitable for radio operation, perform the placement test as follows:

NOTE: If radio signal strength is too low, relocate the panel or install an optional extension antenna during this procedure.

1. Confirm that the yellow LED on the communicator is not flashing. A flashing yellow LED indicates trouble on the com-

municator. See Table 8 to troubleshoot and correct the cause of this trouble before continuing to the next step.

2. Confirm that the strength of the radio signal on the yellow LED and the 2 green LEDs on the communicator meet or

exceed the minimum signal level requirement. Minimum signal level: The yellow LED is OFF and the green LED 1 (fur-

thest from the yellow LED) is ON (i.e., not flashing) for the panel location to be acceptable. For interpretation of receiver

strength on LEDs, refer to the table “Radio Signal Strength” on page 10.

Cellular Signal Strength Display - LCD Keypad only

The cellular network signal strength can be checked on the keypad LCD screen by entering installer programming section

[850]. The LCD will indicate the SIM card activation status followed by up to five bars of signal strength. This display will auto-

matically update every three seconds. For the relationship between signal strength bars, CSQ level, and signal level in dBm,

refer to “Radio Signal Strength” on page 10.

Table 4: Signal Strength Display

Description Display

SIM card active and current signal strength

SIM card inactive and current signal strength

Radio not registered

OR AND

NOTE: If the required signal strength is too low with the panel in its current location, the panel must be relocated or an external

antenna is required.

If required, the following cellular extension antenna kits are available to the installer:

lGS-15ANTQ - 4.57m (15’) internal antenna extension kit (suitable for interior mounting).

lGS-25ANTQ - 7.62m (25’) external antenna extension kit (suitable for interior/exterior mounting).

lGS-50ANTQ - 15.24m(50’) external antenna extension kit (suitable for interior/exterior mounting).

Specific instructions for the installation of the extension antenna are included with the kit. Observe all the electrical safety instruc-

tions regarding the installation of the antenna. All the wiring of the equipment shall be fully compliant with the local rules and

regulations.

3. If required, install the antenna extension and perform the following steps to determine the best location for placement of

the antenna:

a. Disconnect the white whip antenna from the panel.

b. Attach one end of the antenna extension cable to the threaded antenna connector on the panel and the other end to

the external antenna.

4. Move the extension antenna to various locations while observing the two green LEDs on the panel.

a. Continue to reposition the extension antenna until it receives an acceptable (minimum one green LED ON solid) sig-

nal strength.

NOTE: Minimum strength is: green LED 1 flashing and yellow LED off. If green LED 1 is flashing, relocation

should be considered.

b. Mount the supplied antenna extension bracket at the location that provides the best signal strength.

5. Alternately,reposition the panel to improve signal strength. Dismount the panel and move it to another location to

achieve the required signal strength. If the panel is relocated to improve signal strength, mount it in the new location.

6. When final panel/antenna location is determined, continue at the Initial Panel Programming section.

NOTE: If the SIM card is not activated, placement test will indicate the signal strength of the nearest cellular tower.

NOTE: In between displaying signal strength, the signal strength LEDs will flash alternately if an inactive SIM card is used. The

flashing indicates that the module is attempting to attach to the cellular network and will only last briefly.

Initial Panel Programming

HS2016/2032/2064/2128 Initial Programming

Please refer to panel manual section ‘Alternate Communicator Set-up’ for details.

1. In panel section [377] ‘Communication Variables’, subsection [002] ‘Communication Delays’, sub-subsection [1] ‘Com-

munication Delay’, program 060 (seconds).

2. In panel section [382] ‘Communicator Option 3’ set option [5] ON

3. In panel sections [300] subsections [001] to [004], program the subsection with 02 to 06

Table 5: Communicator Path Programming

Value Communication Method

02 Auto Routing

03 Ethernet 1

04 Ethernet 2

05 Cellular 1

06 Cellular 2

NOTE: Refer to panel manual for additional information

4. In panel section [350] ‘Communication Formats’, program the communication format as: CID (03) or SIA FSK (04).

5. In panel sections [311] - [318] ‘Partition Call Directions’, program the call direction options for the system.

6. In panel section [401] ‘DLS/SA Options’, set toggle option [2] ‘User Enable DLS’ to ON in order to perform panel DLS

session through cellular or Ethernet.

NOTE: Before leaving the premises, the installer should verify all programmed communications paths. See programming

options section [851][901] to send immediate test transmissions.

Communicator Troubles displayed on a HS2016/2032/2064/2128

The communication trouble is the only trouble that will appear on the keypad Liquid Crystal Display (LCD) when encountered

by a communicator installed in a HS2016/2032/2064/2128. For more information about the trouble on the communicator mod-

ule, refer to the panel event buffer or by accessing *2 to view the individual trouble types.

Communicator Status LEDs

The communicator has four on-board LED indicators. These include one yellow trouble LED, one red network connection

status LED and two green signal strength LEDs. The LED meaning is described in this section.

Yellow Trouble LED

This yellow LED will flash to indicate a trouble on the unit. The number of flashes indicates the type of trouble. See the table

below for the coded flashes and the conditions which will activate the trouble status LED.

Table 6: Yellow Trouble Status LED

# of

Flashes Trouble # of

Flashes Trouble

2 Panel Supervision Trouble 8 Receiver Supervision Trouble

4 Not Applicable 9 FTC Trouble

5 Cellular Trouble 10 C24 Communications Configuration Failure

6 Ethernet Trouble 12 Module Configuration Trouble

7 Receiver Not Available Trouble

NOTE: Only the highest priority trouble (2 flashes is the highest priority trouble) is indicated. When this trouble is restored, the

next highest trouble will indicate, if present. This will continue until all troubles have been cleared (yellow LED is not

flashing).

Red Network Connection Status LED

TL2803G(R)

BLINKING: Indicates communications in progress.

lOnce quickly for outgoing Ethernet transmission.

lTwice quickly to indicate incoming Ethernet ACK/NACK.

OFF: This is the normal state of the red network connection status LED. There are no network connection issues present.

ON: There is a problem with the Ethernet or the cellular network connection. LED will be ON if any of the following occur: Eth-

ernet cable is not connected, DHCP configuration times out, unit fails to get an IP address from the cellular network, or Cellular

connection has been reset.

(Green LED 1) (Green LED 2) and (Yellow LED) Signal Strength

NOTE: If the yellow LED is flashing, signal strength in table below is not valid.

See Table 8 for troubleshooting flashing yellow LED.

Table 7: Radio Signal Strength

Signal

Strength

CSQ

Level

Yellow

LED

Green

LED 2

Green

LED 1

Signal

Level

dBm

Action Required

Radio Not

Ready N/A N/A Alternate

Flashing

Alternate

Flashing N/A

If this status persists and the yellow LED shows 5

flashes, confirm that the SIM card is active.

Confirm cellular service is active in area.

Relocate panel or install external antenna.

No Signal 0 ON OFF OFF -108.8 Check all antenna connections.

1 Bar 1 - 4 Flashing

See Note OFF Flashing -108 ~ -

103 Relocate panel or install external antenna if yellow

trouble LED shows five flashes.

2 Bars 5 - 6 OFF OFF Flashing -102 ~ -

3 Bars 7 - 10 OFF OFF ON -98 ~ -91

Location is OK. Cellular signal strength is greater

than CSQ 7.

4 Bars 11-13 OFF Flashing ON -90 ~ -85

5 Bars 14 + OFF ON ON -84 and

higher

NOTE: The communicator will indicate cellular trouble (yellow LED = 5 flashes) if the calculated average CSQ Level is 4 or

less. The communicator signal strength can be viewed remotely with C24 Communications.

Network Activity LEDs - Red and Green(TL2803G(R) only)

lEthernet Activity: Red LED will blink quickly once for transmit, or twice for receive.

lCellular Activity: Green LED 2 will blink quickly once for transmit, or twice for receive

Communicator Reset/Update

Factory Defaults Reset

Reset the programming options for the communicator to the factory settings by installing the hardware jumper. Perform the fol-

lowing steps to reset the communicator:

NOTE: A jumper is required on AUDIO/DEFAULT pins 4 and 5 to reset the hardware values.

1. Remove panel front cover.

2. Locate the AUDIO/DEFAULT 5 pin connector on the communicator board (see Figure 3).

3. Apply a jumper to short the hardware default pins 4 and 5.

4. Remove AC and DC power from the panel and then reapply power to the panel.

5. Wait until the two green LEDs on the communicator begin flashing rapidly.

6. Remove the jumper from the hardware default pins 4 and 5 (green LEDs will stop flashing).

7. Replace the panel cover.

NOTE: The communicator has now been reset to the factory default values.

Firmware Update

The firmware of the device can be updated over cellular or Ethernet (remote or local updating):

lWhen the firmware update begins, all 4 LEDs are ON.

lDuring the firmware update process, the LEDs will cycle in a chaser pattern.

lDuring the firmware update process, the chaser pattern will briefly pause and resume again. This indicates firmware veri-

fication check has passed, and application update will begin.

lAfter a successful update, the unit will automatically restart.

lShould the update fail, all 4 LEDs will flash ON, then OFF together at 1 second intervals.

NOTE: If the firmware update fails,restart the communicator by cycling power. For persistent update failures, contact the dealer.

Communicator Troubleshooting

Table 8: Trouble Indications

Trouble indic-

ation

Trouble

Indicator Digit Possible Causes Trouble Possible Solution

No Indication N/A No Power

lCheckthe power connections between the panel and the

communicator.

lConfirm PC-LINK cable is properly installed between communicator

and panel.

Yellow LED

– ON Solid N/A No Signal

lConfirm that cellular network service is active in the area.

lEnsure the antenna is securely connected to the radio. Check

antenna stub cable is securely connected to the radio.

lIf an external antenna is used, ensure the antenna is securely

screwed on to the antenna cable connector. Check external antenna

for damage or open/short.

Trouble LED

– 2 Flashes 02

Panel

Supervision

Trouble

lCheck section [382] toggle option[5] is ON (Alternate Communicator

Enabled).

lEnsure the PC-LINK cable between the panel and communicator is

connected properly (not reversed) and is securely in place.

Yellow LED

– 5 Flashes 05 Cellular Trouble

lConfirm that cellular service is available and active in the area.

lCheck all antenna connections.

lEnsure average radio signal strength is CSQ 5 or higher. (See Table

7 ).

lEnsure the SIM card is properly inserted into the SIM card holder.

lEnsure the SIM card has been activated (could take up to 24 hrs after

install).

lIf this trouble persists, relocate the panel (and communicator) or

install an external antenna extension kit.

Yellow LED

– 6 Flashes 06 Ethernet Trouble

lCheck with the ISP to confirm Internet service is active in the area.

lEnsure the Ethernet cable is securely inserted into the RJ45 jack of

the communicator and the hub/router/switch.

lCheck the link light on the hub/router/switch is ON. If link light is OFF,

start the hub/router/switch.

lIf DHCP is used, ensure that the unit has an assigned IP address from

the server. In Section [851] [992] verify a valid IP address is

programmed. If not, contact the network administrator.

Trouble indic-

ation

Trouble

Indicator Digit Possible Causes Trouble Possible Solution

lIf problem persists, replace the Ethernet cable and RJ45 connector.

Yellow LED

– 7 Flashes 07 Receiver Not

Available

lEnsure that the Ethernet path has Internet connectivity.

lIf using a static IP address, confirm that the gateway and subnet mask

are entered correctly.

lIf the network has a firewall, ensure the network has the programmed

outgoing ports open (default UDP port 3060 and port 3065).

lEnsure that all the receivers are programmed for DHCP or have the

proper IP address and port number.

lEnsure the cellular receiver APNs have been programmed with the

access point name provided by the cellular provider.

lIf Common Mode is used, and only one path is initialized while the

other path is not successful, generate a manual test transmission over

both paths or power cycle the communicator to recover the ‘Receiver

Not Available’ trouble.

Yellow LED

– 8 Flashes 08

Receiver

Supervision

Trouble

lThis trouble is indicated when supervision is enabled and the unit is

not able to successfully communicate with the receiver.

lIf this trouble persists, contact the central station.

Yellow LED -

9 Flashes 09 FTC Trouble

lThe unit has exhausted all communications attempts to all

programmed receivers for events generated by the communicator.

lRestart the system, if trouble persists, contact the dealer.

Yellow LED

– 12 Flashes 0C

Module

Configuration

Trouble

lThis indication appears when section [021] system account code or

sections [101]; [111]; [201]; and [211] receiver account code have not

been programmed. Ensure that a valid account code has been

entered in these sections.

All LEDs

flashing

together

N/A Boot Loader

Failed

lDisconnect power, then reconnect power to the communicator

module.

Red and

Yellow LEDs

flashing

together

N/A Initialization

Sequence

lThe unit is still initializing please wait while the unit gets its

programming and establishes a connection to all programmed

receivers.

NOTE: This process may take several minutes to complete.

Only Green

LEDs

flashing

N/A Hardware Default

Jumper

lThe hardware default jumper is installed and must be removed. See

Figure 3.

Green LEDs

alternating N/A Radio Reset or

Radio Initialization

lIf this status persists and the yellow LED shows 5 flashes, confirm that

the SIM card is active.

Ethernet/Cellular Programming Options

The programming sections described in this document can be viewed at the keypad LCD.To start programming enter: [*][8]

[installer code] [851] [section number] , where section number is the 3-digit section number referenced in this section. The

programming worksheets at the end of this document can be used to record the new values when programming changes have

been made from the default values.

Ethernet Cellular Programming

Worksheets

System Options

[001] Ethernet IP Address

Default (000.000.000.000)

[002] Ethernet IP Subnet Mask

Default (255.255.255.000)

[003] Ethernet Gateway IP Address

Default (000.000.000.000)

[004] Receiver Supervision Interval

Default (0087/135) Valid range: 0000 - FFFF.

[005] System Toggle Options

[1] Ethernet Receiver 1 Supervised Default (OFF).

[2] Cellular Receiver 1 Supervised Default (OFF).

[3] Supervision Type Default (OFF).

[4] Primary Communications Path.

Default [OFF] TL2803G(R); [ON] 3G2080(R).

[5] Redundant Communications Default (OFF).

[6] Remote Firmware Upgrade Default (ON).

[7] Alternate Test Transmission Default (OFF).

[8] Cellular Low Signal Trouble Default (OFF).

[006] System Toggle Options 2

[1] Ethernet Receiver 1 Enabled Default (ON).

[2] Ethernet Receiver 2 Enabled Default (ON).

[4] Cellular Receiver 1 Enabled Default (ON).

[5] Cellular Receiver 2 Enabled Default (ON).

[7] DLS Over Cellular Default (ON).

[8] Network Trouble Suppression Default (OFF).

[007] DNS Server IP 1

Default (000.000.000.000)

[008] DNS Server IP 2

Default (000.000.000.000)

[009] Language

Default (01); Program label language 01-29

Programming Options

[010] System Toggle Options 3

[1] Reserved

[2] Visual Verification Default (OFF).

[3] Reserved

[011] Installer Code

Default (CAFE) Valid range: 0000 - FFFF.

[012] DLS Incoming Port

Default (0BF6/3062) Valid range: 0000 - FFFF.

[013] DLS Outgoing Port

Default (0BFA/3066) Valid range: 0000 - FFFF.

[015] DLS Call-Up IP

Default (000.000.000.000)

[016] DLS Call-Up Port

Default (0000) Valid range: 0000 - FFFF.

[020] Time Zone

Default (00) Valid range: 00 - 99.

[021] Account Code

Default (FFFFFF) Valid range: 000001 - FFFFFE.

[022] Communications Format

Default (04) Program 03 (CID), 04 (SIA).

[023] Panel Absent Trouble

Default (FF); Program 00 disable or FF enable.

[024] Panel Absent Trouble Restore