EtherWAN EX17016 User manual

User’s Guide
EX17008 and EX17016 Web-Smart Switches
FastFind Links
Introduction
Unpacking and Installation
Preparing to Configure the Switch
Configuring the Switch

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Dissemination or reproduction of this document, or its contents, is not authorized except where expressly
permitted. Violators are liable for damages. All rights reserved, for the purposes of patent application or
trademark registration.
Disclaimer of Liability
The information contained in this document is subject to change without notice. EtherWAN is not liable for any
errors or omissions contained herein or for resulting damage in connection with the information provided in this
manual.
Registered Trademarks
The following words and phrases are registered Trademarks of EtherWAN Systems Inc.
EtherOS™
Ethernet to the World™
All other trademarks are property of their respective owners.
Warranty
For details on the EtherWAN warranty replacement policy, please visit our web site at:
https://kb.etherwan.com/index.php?View=entry&EntryID=27
Products Supported by this Manual:
EX17008 and EX17016

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EX17008 and EX17016 Web-Smart Switches User Guide
Preface
Audience
This guide is designed for the person who installs, configures, deploys, and maintains the Ethernet
network. This document assumes the reader has moderate hardware, computer, and Internet skills.
Document Revision Level
This section provides a history of the revision changes to this document.
Revision
Document Version
Date
Description
A
Version 1
08/052014
Initial release
Changes in this Revision
N/A - this is first version of this document.

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EX17008 and EX17016 Web-Smart Switches User Guide
Document Conventions
This guide uses the following conventions to draw your attention to certain information.
Safety and Warnings
This guide uses the following symbols to draw your attention to certain information.
Symbol
Meaning
Description
Note
Notes emphasize or supplement important points of the main text.
Tip
Tips provide helpful information, guidelines, or suggestions for performing tasks more
effectively.
Warning
Warnings indicate that failure to take a specified action could result in damage to the
device, or could result in serious bodily injury.
Electric Shock Hazard
This symbol warns users of electric shock hazard. Failure to take appropriate precautions
such as not opening or touching hazardous areas of the equipment could result in injury or
death.
Typographic Conventions
This guide also uses the following typographic conventions.
Convention
Description
Bold
Indicates text on a window, other than the window title, including menus, menu options, buttons, fields, and labels.
Italic
Indicates a variable, which is a placeholder for actual text provided by the user or system. Angled brackets (< >) are
also used to indicate variables.
screen/code
Indicates text that is displayed on screen or entered by the user.
< > angled
brackets
Indicates a variable, which is a placeholder for actual text provided by the user or system. Italic font is also used to
indicate variables.
[ ] square
brackets
Indicates optional values.
{ } braces
Indicates required or expected values.
| vertical bar
Indicates that you have a choice between two or more options or arguments.

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EX17008 and EX17016 Web-Smart Switches User Guide
References to Switch Models
This guide covers the EX17008 and EX17016 Web-Smart Switches from EtherWAN Systems, Inc.
When information in this guide applies to both models, the models are referred to collectively as “the
switch.” If information applies to specific models only, those models are identified by model name
(either EX17008 or EX17016).

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EX17008 and EX17016 Web-Smart Switches User Guide
Contents
Preface..................................................................................................................... iii
Changes in this Revision...........................................................................................iii
Document Conventions............................................................................................ iv
Safety and Warnings................................................................................................ iv
Typographic Conventions......................................................................................... iv
References to Switch Models....................................................................................v
Contents.................................................................................................................. vi
1 Introduction........................................................................................................... 9
Key Features...........................................................................................................11
Model EX17008 Features..................................................................................11
Model EX17016 Features..................................................................................11
Common Features.............................................................................................11
Quick Start Guide....................................................................................................12
2 Unpacking and Installation ................................................................................ 13
Unpacking the Hardware.........................................................................................14
System Requirements.............................................................................................14
Hardware Features..................................................................................................15
Front Panel........................................................................................................15
Rear Panel ........................................................................................................17
Side and Bottom Panels....................................................................................17
Installing the Switch.................................................................................................17
Preparing the Site..............................................................................................18
Installing the Switch...........................................................................................18
Connecting to the 10/100 Mbps RJ-45 Ports .....................................................20
Checking the Installation....................................................................................20
Applying AC Power............................................................................................20
Where to Go from Here...........................................................................................21

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EX17008 and EX17016 Web-Smart Switches User Guide
3 Preparing to Configure the Switch.................................................................... 22
Connecting the PC..................................................................................................23
Configuring TCP/IP Settings for Microsoft Windows 7.............................................23
Disabling Proxy Settings..........................................................................................25
Disabling Proxy Settings in Internet Explorer.....................................................25
Disabling Proxy Settings in Firefox ....................................................................26
Disabling Proxy Settings in Safari......................................................................26
Disabling Firewall and Security Software.................................................................27
4 Configuring the Switch....................................................................................... 28
Logging in to the Web Management Interface.........................................................29
Idle Time Security....................................................................................................30
Understanding the Web Management Interface.......................................................30
Web Management Interface Menus.........................................................................32
Administrator Menu ...........................................................................................34
Port Management Menu....................................................................................41
VLAN Setting Menu...........................................................................................52
Per Port Counter Menu......................................................................................63
Trunk Setting Menu ...........................................................................................65
QoS Setting Menu .............................................................................................68
Security Menu....................................................................................................74
Configuration Backup/Recovery Menu...............................................................80
Miscellaneous Menu..........................................................................................83
Logout Menu .....................................................................................................86
5 Troubleshooting.................................................................................................. 87
Troubleshooting Chart.............................................................................................88
Additional Troubleshooting Suggestions..................................................................89
Network Adapter Cards .....................................................................................89
Configuration.....................................................................................................89
Switch Integrity..................................................................................................89
Auto-Negotiation................................................................................................89
Technology..............................................................................................................90

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EX17008 and EX17016 Web-Smart Switches User Guide
Power......................................................................................................................90
Mechanical..............................................................................................................91
Interface..................................................................................................................91
Environment............................................................................................................91
Regulatory Approvals..............................................................................................92
Index ....................................................................................................................... 94

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EX17008 and EX17016 Web-Smart Switches User Guide
1Introduction
Topics:
Congratulations on your purchase of the EX17008 or EX17016
Web-Smart Switch from EtherWAN Systems, Inc. Your switch is a
state-of-the-art IEEE-compliant network solution designed for
users who require high-performance along with the power of
management to eliminate bottlenecks and increase productivity.
Your switch is also a Power Sourcing Equipment (PSE) device. All
10/100 Mbps ports support Power over Ethernet (PoE), which
detects and supplies power with IEEE 802.3af-complaint powered
devices automatically. To simplify installation, the switch is
shipped ready for use.
Key Features (page 11)
Quick Start Guide (page
12)

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EX17008 and EX17016 Web-Smart Switches User Guide
Figure 1-1. EX17008 Series Switch
Figure 1-2. EX17016 Series Switch

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EX17008 and EX17016 Web-Smart Switches User Guide
Key Features
This section summarizes the key features of the EX17008 and EX17016 switches.
Model EX17008 Features
8 10/100BASE-TX ports supporting IEEE 802.3af Power over Ethernet (PoE) Power Sourcing
Equipment (PSE), with a total PoE power budget of 123.2 W Max.
Model EX17016 Features
16 10/100BASE-TX ports supporting IEEE 802.3af PoE PSE, with a total PoE power budget of
246.4 W Max.
Common Features
All 10/100TX ports support full/half-duplex, auto-negotiation, and auto-MDI/MDIX
Web management interface for configuring PoE power status and link status, system, IP
configuration, port-based VLAN, QoS mode, and QoS priority
100 –240 VAC, 50 –60 Hz internal universal power supply
0°C to 45°C (32°F to 113°F) operating temperature range
Supports rack mounting

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EX17008 and EX17016 Web-Smart Switches User Guide
Quick Start Guide
The following procedure enables advanced users to get their switch up and running in the shortest
possible time. For detailed installation instructions, refer to the sections in the right column below.
Step
Description
For Reference, See…
1.
Find a Location for the Switch
Set the switch on a flat surface or mount it in a standard rack (1 rack unit high) using the supplied
rack-mounting hardware brackets.
“Preparing the Site” (page 18)
2.
Connect to the 10/100 Mbps Switch Ports
Connect one end of a Category 5 or better Ethernet cable to the Ethernet port of a computer,
printer, network storage, or other network device.
Connect the other end to a 10/100 Mbps RJ-45 port on the switch:
Model EX17008: use ports 1through 8.
Model EX17016: use ports 1through 16.
Repeat this step for each additional device you want to connect to the 10/100 Mbps ports.
“10/100 Mbps RJ-45 Ports" (page 15)
and
“Connecting to the 10/100 Mbps RJ-45
Ports” (page 20)
3.
Power On
Connect the female end of the supplied AC power adapter cable to the power receptacle on
the back of the switch.
Connect the 3-pronged end of the AC power adapter cable to a grounded 3-pronged AC outlet.
Move the ON/OFF switch on the rear panel of the switch to the ON position.
Wait for the switch to complete its Power On Self Test.
Confirm that the LEDs for ports connected to a device are green. If not, replace the Ethernet
cable, and then check the port LED again.
“Applying AC Power” (page 20)
4.
Configure the Switch
Configure a PC for subnet 192.168.2.n, where nis a number other than 1 in the range 0 to 255.
Connect the PC to a 10/100 Mbps RJ-45 port on the switch, launch a browser, and specify the
switch’s default IP address 192.168.2.1.
At the User Log In page, type admin in the ID and Password fields, and then click OK.
Click Administrator > Authentication Configuration, enter a new case-sensitive username
and password, and then click Update.
Click Administrator > System IP Configuration. Next to IP Configure, click DHCP, or click
Static and enter the IP address, subnet mask, and gateway settings for the network on which
you will use the switch. Click Update.
Change any other settings, as necessary.
Chapters 3 and 4

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EX17008 and EX17016 Web-Smart Switches User Guide
2Unpacking and Installation
Topics:
This chapter describes how to unpack and install the EX17008
and EX17016 switches.
Unpacking the Hardware
(page 14)
System Requirements
(page 14)
Hardware Features (page
15)
Installing the Switch (page
17)
Where to Go from Here
(page 21)

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EX17008 and EX17016 Web-Smart Switches User Guide
Unpacking the Hardware
Unpack the items and confirm that no items are missing or damaged. Your package should include:
One EX17008 or EX17016 switch
One external power adapter
Rack-mounting hardware brackets
One CD containing this user’s guide
If any item is damaged or missing, notify your authorized EtherWAN representative. Keep the carton,
including the original packing material, in case you need to store the product or return it.
System Requirements
To complete your installation, you need the following items:
Computer with an Ethernet (RJ-45) Interface
Managing the switch requires a personal or notebook computer (PC) with a 10/100base-TX
Ethernet interface and a physical RJ-45 connection. The preferred operating system for the
computer is Microsoft Windows XP/Vista/7. You can use Apple OSX or Linux systems as well, but
for brevity, all web configurations in this manual use Windows 7 as the underlying operating
system.
Category 5+ Ethernet Cables
An Ethernet cable of at least Category 5 rating is required to connect your PC to the switch. The
cable can be configured as "straight-through" or crossover.
Web Browser Software
Use any of the following web browsers when configuring the switch:
–Internet Explorer
–Mozilla Firefox
–Google Chrome
Internet Explorer is the preferred browser for EtherWAN switch configuration.

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EX17008 and EX17016 Web-Smart Switches User Guide
Hardware Features
The following sections describe the hardware features of the EX17008 and EX17016 switches.
Front Panel
Figure 2-1 and Figure 2-2 show the front panels of the EX17008 and EX17016 switches.
Figure 2-1. Front Panel of the EX17008 Switch
Figure 2-2. Front Panel of the EX17016 Switch
10/100 Mbps RJ-45 Ports
The EX17008 switch has 8 10/100 Mbps RJ-45 ports designated 1through 8(see Figure 2-1). The
EX17016 switch has 16 10/100 Mbps RJ-45 ports designated 1through 16 (see Figure 2-2).
These ports are auto-sensing, auto-MDIX 10/100 Mbps ports. When you insert a cable into an RJ-45
port, the switch:
Determines whether the cable is a straight-through or crossover cable.
Automatically ascertains the maximum speed (10 or 100 Mbps) and duplex mode (half- or
full-duplex) of the attached device.
Reset
Button
Status
LEDs
10/100
Mbps Ports
Reset
Button
Status LEDs
10/100 Mbps Ports
Power
LED

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EX17008 and EX17016 Web-Smart Switches User Guide
After determining this information, the switch configures the RJ-45 port automatically to enable
communications with the attached device, without requiring user intervention.
Reset Button
The EX17008 and EX17016 front panels have a reset button to reset the switch to its factory default
settings. This button is recessed to prevent accidental resets of the switch.
To reset the switch to its factory default settings and remove all customized overrides you made to the
default settings:
1. Leave power cord connected to the switch.
2. Using a pin or paper clip, press and hold the reset button for about 10 seconds, then release the
reset button.
3. Wait for the switch to reboot.
Note: You can also reboot the switch using the Reboot Device page in the switch’s Web
management interface (see “Reboot Device Page” on page 40).
LEDs
The EX17008 and EX17016 front panel LEDs show power, PoE, and link/activity status. Table 2-1
summarizes the LEDs on the switch.
Table 2-1. Front Panel LEDs
LED
Color
Status
Description
Power
Yellow
ON
Power is supplied to the switch.
PoE
(the port number)
Yellow
ON
Power Device (PD) is connected.
OFF
PD is disconnected.
Link/ACT
(the port number)
Green
ON
A valid network connection has been established.
OFF
Data transmission is not occurring on the port.
Flashing
Data is being sent or received on the port.

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EX17008 and EX17016 Web-Smart Switches User Guide
Rear Panel
The EX17008 and EX17016 rear panel has a receptacle for connecting the supplied external power
adapter. Use only the external power adapter supplied with the switch.
The rear panel also has one fan that allows air to pass through the switch enclosure and exit through
the rear of the chassis. Be sure the fan is not blocked.
Figure 2-3. Rear Panel of the EX17008 Switch
Figure 2-4. Rear Panel of the EX17016 Switch
Side and Bottom Panels
The EX17008 and EX17016 side panels have vents for cooling. Be sure these vents are not blocked.
The bottom panel has a product label that shows regulatory compliance, product serial number, and
other information.
Installing the Switch
Switch installation involves the following steps:
1. Preparing the site. See page 18
2. Installing the switch. See page 18.
3. Connecting to the 10/100 Mbps RJ-45 ports. See page 20.
4. Checking the installation. See page 20.
5. Applying AC power. See page 20.
Fan
ON/OFF
Switch
Power
Receptacle
Fan
ON/OFF
Switch
Power
Receptacle

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EX17008 and EX17016 Web-Smart Switches User Guide
Preparing the Site
Before you install your switch, be sure your operating environment meets the operating environment
requirements in Table 2-2.
Table 2-2. Site Requirements
Characteristics
Requirements
Mounting
Desktop installations:
Provide a flat table or shelf surface.
Rack-mount installations:
Use a 19-inch (48.3-centimeter) EIA standard equipment rack that is grounded and physically secure. You
also need the rack-mount guide supplied with your switch.
Access
Locate the switch in a position that lets you access the front panel RJ-45 ports, view the front panel LEDs,
and access the rear-panel power connector.
Power source
Provide a power source within 6 feet (1.8 meters) of the installation location. Power specifications for the
switch are shown in Appendix A. Be sure the AC outlet is not controlled by a wall switch, which can
accidentally turn off power to the outlet and the switch.
Environmental
Temperature:
Install the switch in a dry area, with ambient temperature between 0 and 40ºC (32 and 104ºF). Keep the
switch away from heat sources such as direct sunlight, warm air exhausts, hot-air vents, and heaters.
Operating humidity:
The installation location should have a maximum relative humidity of 90%, non-condensing.
Ventilation:
Do not restrict airflow by covering or obstructing the vents on the rear and side panels of the switch. Keep at
least 2 inches (5.08 centimeters) free on all sides for cooling.
Be sure there is adequate airflow in the room or wiring closet where you intend to install the switch.
Operating conditions:
Keep the switch at least 6 ft (1.83 m) away from nearest source of electromagnetic noise, such as a
photocopy machine.
Stacking
If you intend to stack two or more switches, be sure:
The mounting surface can safely support the stack.
There is adequate space around the stack for ventilation and cooling.
Installing the Switch
You can install your switch on a flat surface or in a standard EIA 19-inch rack that can be placed in a
wiring closet with other equipment.
If installing the switch on a desktop or shelf, allow sufficient ventilation space between the device
and the objects around it.
If installing the switch in a rack, attach the supplied rack-mounting brackets to the switch's front
panel (one on each side), and secure them with the screws provided with the equipment rack. For
more information, refer to the documentation that came with the equipment rack.

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EX17008 and EX17016 Web-Smart Switches User Guide
Figure 2-5. EX17008 Switch Dimensions
Figure 2-6. EX17016 Switch Dimensions

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EX17008 and EX17016 Web-Smart Switches User Guide
Connecting to the 10/100 Mbps RJ-45 Ports
The front panel of the switch provides 8 or 16 10/100 Mbps RJ-45 ports, depending on the model (see
“10/100 Mbps RJ-45 Ports” on page 15). To prevent ESD damage, follow normal board and
component handling procedures.
Note: PoE faults are caused when noncompliant cabling or powered devices are connected to
a PoE port. Use onlystandard-compliant cabling toconnect IEEE 802.3af-compliant devices to
PoE ports. A cable or device that causes a PoE fault must be removed from the network.
To connect devices to the switch’s 10/100 Mbps RJ-45 ports:
1. Insert one end of a Category 5 or better Ethernet cable into a switch port.
2. Insert the other cable end into the Ethernet port of a computer, printer, network storage, or other
network device.
3. Repeat steps 1 and 2 for each additional device you want to connect to the switch.
Checking the Installation
Before you apply power:
Inspect the equipment thoroughly.
Verify that all cables are installed correctly.
Check cable routing to make sure cables are not damaged or create a safety hazard.
Be sure all equipment is mounted properly and securely.
Applying AC Power
EX17008 and EX17016 switches have an ON/OFF switch that controls power to the switch. Before
you connect the power cord, select an AC outlet that is not controlled by a wall switch, which can turn
off power to the switch. After you select an appropriate outlet, use the following procedure to apply AC
power.
1. Connect the female end of the supplied AC power adapter cable to the power receptacle on the back
of the switch.
2. Connect the 3-pronged end of the AC power adapter cable to a grounded 3-pronged AC outlet.