Evolis Primacy User manual

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PRIMACY
USER GUIDE
Evolis © 2016. All rights reserved. September 2016
Ref.: KU-PRM1-037-ENG Rev.C0

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COPYRIGHT
Evolis © September 2016. All rights reserved.
COPYRIGHT NOTICE
Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced or transmitted,
in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written consent of Evolis.
All the information contained in this document is subject to change without prior notice.
Evolis cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result of dissemination
or use of this manual.
TRADEMARKS
, Evolis Premium Suite®and Evolis High Trust®are trademarks of Evolis. All other trademarks belong to their respective holders.
WARRANTY
Refer to the warranty notice supplied with your printer for warranty terms and conditions and limitations.
ENVIRONMENTAL INFORMATION
Evolis is committed to helping the environment by reducing the energy consumption of its products.
RECYCLING OF END-OF-LIFE PRODUCTS
The manufacture of the equipment that you have purchased required the extraction and use of natural resources. It may contain materials that are
hazardous to health and the environment.
To prevent the dispersal of such materials into our environment and reduce the pressure on our natural resources, we recommend that you use
existing collection systems. These systems will appropriately re-use or recycle most of the materials in your end-of-life equipment.
The crossed-out dustbin symbol on your device is a reminder to use these systems.
If you need further information on collection, re-use and recycling systems, contact your local or regional waste management body.
Do not hesitate to contact us to find out more by visiting our website at www.evolis.com or by emailing the following address: [e-mail].

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Information providing further details or depth about certain points in the main text.
Indicates that failing to take the recommended action is liable to damage your printer.
This symbol indicates that a video showing the procedure is available on the www.evolis.com website and clicking on it takes you
straight to online help.
This symbol links to Evolis Print Center, accessible from your computer, which you can use to administer and manage your printer
and change its settings.
NOTE
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EPC
About YOUR NEW PRINTER
Thank you for choosing an Evolis printer. Using your new printer, you will be able to create a wide variety of high-quality cards and badges which
can be printed in various thicknesses, colours and styles. This printer uses consumables and accessories available from Evolis. For further details,
visit our website at www.evolis.com.
WARRANTY REGISTRATION
Please register online at www.evolis.com to receive our special offers and general information.
Once on the website, click on Drivers and Support then on Register your printer and fill in all the fields, giving in particular the model and serial
number found on your printer.
GETTING STARTED
The purpose of this user guide is to guide you, step by step, through your printer and how it works. Take some time to read it in order to better
understand your printer and its features, and to save time during installation and use.
As with all Evolis products, a great deal of care has been taken over this manual. Should you find an error, however, please let us know by emailing
us at [e-mail].
Carefully read this manual.
CONTENTS
The bookmarks found top left of your screen can be used to navigate between the various sections in this user guide.
ICONS
The following icons are used in this manual to highlight important information:
i

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You will be asked for the full original packaging (outer box, inner wedges and protective bags) in the event that the printer is
returned. If the printer is returned without its original packaging and components are damaged in transit, these components will
nolonger be covered by the warranty. You will be charged for new packaging for shipping the printer back to you.
If any of these components are missing, please contact your Evolis dealer.
Use only the power supply unit supplied with your Evolis printer.
SWITCHBOX type F10723-A, CWT type KPL-065M or CWT type KPL-065M-VI.
Use only the USB cable supplied with your Evolis printer.
The Evolis printer must be placed in a dry location, protected from dust and drafts but well-ventilated. Take care to keep your printer
on a flat, sturdy surface able to bear its weight.
1 – GETTING STARTED
UNPACKING
Your printer is supplied with several accessories that we ask you to look at closely.
This list may vary depending on your location.
The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, do not hesitate to contact
the shipper and immediately inform your Evolis dealer, who will tell you the procedure to follow.
Evolis takes great care over the quality of its packaging and we ask that you keep this packaging somewhere clean and dry.
Accessories supplied with your printer:
∙ Power supply unit – SWITCHBOX type F10723-A, CWT type KPL-065M or CWT type KPL-065M-VI
∙ Mains power cable.
∙ USB cable.
∙ Reject box.
∙ Installation, documentation and software CD-ROM.
∙ Starter cleaning kit.
∙ Quick installation guide.
∙ Warranty notice.
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NOTE

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A
B
C
DEF
G
H
I
DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS
A– Card input feeder
B– Output hopper
C– Control panel
D– USB socket (type A)
E– USB socket (type B)
F– Ethernet connector
G– Power cable socket
H– Place for Kensington lock
I– Place for reject box/rear hopper
Pushbutton
Cards and ribbon
Cleaning
Printer
Wi-Fi (option)

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Access to the side panels of the machine and the option module fitting/removal areas is restricted to your retailer/installer or
toexperienced users. The machine should always be disconnected from the power supply (unplugged) before carrying out any
workon it.
Look at the getting started video described in the following section.
J– Thermal print head
K– Side panel opening mechanism
L– Cleaning roller
M– Card thickness adjustment gauge
N– Dust filter
O– Location for double-sided printing activation key
P – Serial number label
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Your machine may be supplied with an LCD screen instead of the control panel; please refer to LCD screen user guide to find out
how to operate it.
NOTE

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Under no circumstances should you connect the USB data cable before installation of the printer driver is complete.
To save energy, the printer will automatically switch itself to standby mode after 10 minutes of inactivity. The printer switches
tohibernation mode after 30 minutes in standby mode.
The standby times can be configured in the Evolis Print Center. In standard standby mode, sending a print request restarts
theprinter and quickly pressing (for 1 second) on the button exits the printer from hibernation mode.
Before attempting any maintenance, always ensure that the power cable is unplugged. For your personal safety, ensure that
thecable and power supply unit remain easy to access, especially in the event of an emergency.
INSTALLATION
Connecting the printer
Connection to the power supply
Refer to the section on printer driver installation for further details, and follow the instructions carefully.
∙Connect the power cable to the power supply unit, then plug the power supply unit connector into
theprinter.
∙Next, plug the end of the power cable into an earthed power socket.
∙The printer is powered on: the control panel lights up showing the printer is working properly. If the control
panel does not lightup, then either installation has not been carried out correctly or the printer is not
working properly. Check the installation.
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The printer must be connected to a properly protected and earthed electrical installation.
FI: Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan.
NO: Apparatet må tilkoples jordet stikkontakt.
SE: Apparaten skall anslutas till jordat uttag.
DK: Printeren skal tilsluttes til en korrekt beskyttet og jordforbundet el-installtion.
Connecting the USB cable
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NOTE
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The printer automatically recognises the ribbon inserted.
Insert the ribbon as shown.
Ribbons
Evolis original High Trust®ribbons optimise your printer’s operation and avoid causing damage to it. The use of ribbons from other suppliers is
liable to damage your printer and voids the manufacturer’s warranty for the printer.
For optimum print quality, Evolis recommends that the printer is fully cleaned every time the ribbon is changed. See the Servicing and Maintenance
section of this manual.
Fitting the ribbon
Open the cover. Close the cover and press until
aclick is heard.
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100x
For optimum quality, the cards used must be ISO 7810 certified.
Use only the card types recommended by Evolis.
Do not touch the printable surface of the cards in order to preserve print quality.
Do not use cards that have been damaged, folded, embossed or dropped on the floor.
Keep your cards protected from dust.
Cards
Open the card feeder. Insert the cards, a maximum of 100 cards
ofthickness 0.76 mm. Ensure the cards are
positioned as illustrated in the diagram.
Close the feeder.
NOTE
Loading the cards

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Removing printed cards
Once the print cycle is complete, cards are delivered into the output hopper below the card feeder. This output hopper is designed to collect
theprinted and/or encoded cards. The printer is equipped with an output hopper with a maximum capacity of 100 x 0.76 mm cards.
Adjusting card thickness
The printer is equipped with a manual card thickness adjustment mechanism which can be reached through the card feeder when open.
Theprinteraccepts cards between 0.25 mm and 1.25 mm thick (10 to 50 mil). The factory setting is 0.76 mm.

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To adjust card thickness:
Open the card feeder on the printer. Then close the feeder.Adjust the thickness of the cards used by moving
the gauge from right to left to the desired
cardthickness.

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The reject box can be used as a hopper to optimise the production flow of cards when continuous ribbons are used.
Preloading cards to optimise the production flow is activated in the Evolis Print Center.
Double-click the printer name, then click Printing, then Feeder/Hopper.
EPC
Managing the reject box/rear hopper
The printer is fitted with a removable reject box which is positioned behind it.
The reject box can hold 50 cards (0.76 mm - 30 mil).
To empty it, simply open the box and remove the cards in it.
Evolis recommends that you empty this box regularly.

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Follow the installation procedure scrupulously. All versions of Windows require the user to have administrator rights to install
thedriver.
2 – PRINTING
INSTALLING THE PRINT DRIVER
Advanced functions automate printer configuration after the print driver has been installed.
Your printer is delivered with a CD-ROM comprising the Evolis Premium Suite®, which contains the print drivers for Windows and Mac OS
platforms.
The Evolis Premium Suite®is an all-in-one driver software solution, which enhances the user experience by making the interactions between
printer and computer more intuitive.
It includes:
∙A print center that supervises the printers: printer status information, remaining ribbon capacity, etc.
∙A powerful tool for printer settings
∙A notification centre to alert users when their intervention is required
∙A printer management and maintenance station
∙A series of assistants to guide you through cleaning and encoding operations, etc.
∙An encoding station (magnetic encoding, etc.)
∙A diagnostic tool
To install the print driver:
On a PC: insert the CD-ROM into your computer and select the print driver menu. A programme will guide you through the entire installation
process.
On a Mac: insert the CD-ROM into your computer and double-click the .pkg format, which will start driver installation on your computer.
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NOTE
Do not connect your USB cable to your computer until prompted to do so by the installation programme.
For the connection procedure, see the section on Connecting the printer.

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MANAGING THE PRINT SETTINGS
Once the ribbon has been installed, your Evolis printer will automatically adapt its parameters and settings to suit the ribbon.
A graphic application called Evolis Print Center is available to help you if necessary to change certain predefined settings.
To access this application:
∙From the Start button on the bottom left of your screen in the Windows task bar, select All programs, Evolis Card Printer, Evolis Premium Suite,
Evolis Print Center.
∙The application displays all connected Evolis printers.

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 Select the desired printer.
 Right-click the name of the printer, select Properties to access the settings or double (left) click the name of the printer.
Please refer to the Evolis Print Center manual for more detail about the meanings of each of the settings.
NOTE
Pay attention to the settings defined under the print driver Properties and do not hesitate to contact your Evolis dealer for any advice
and assistance needed before making any changes.
NOTE

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NOTIFICATION OF MESSAGES AND WARNINGS
The Evolis Printer Manager has an additional function allowing the printer to communicate with the user with notifications.
There are several types of notifications:
 Messages about the maintenance of the printer.
 Messages and alerts associated with the ribbons, their compatibility with your printer or the nature of your print requests.
 Warnings about problems which have stopped the printer.
When the Evolis Printer Manager is active, a small icon is displayed in the bar on the bottom right of your screen.
The colour of the icon varies according to the status of the printer:
 Green: Printer ready
 Orange: Information message issued – printing stopped
 Red: Warning message issued – printing stopped
 Grey: Printer in hibernation mode, disconnected or communication interrupted.
When a notification is issued, it is displayed in a window of the following type:
Get additional help from the Evolis support
site (requires an Internet connection). Interrupt the printing task.
Restart the task.
The Evolis Printer Manager service can be disabled by right-clicking the Evolis icon on the status bar.
Interrupting the Evolis Printer Manager service is only recommended if there is a conflict with other applications installed on your
computer. The Evolis Printer Manager service is the best way of monitoring your printer effectively from your workstation.
NOTE

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PRINTING A CARD
A large number of Windows applications allow documents to be printed (for example the tools in Microsoft’s Office suite, i.e. MS Word, MS Access,
MS Excel, MS PowerPoint).
To gain familiarity with the layout of a card and configuring its formatting and printing, we suggest the following example.
In Microsoft® Word
After having set the Evolis printer as the default:
 Start the MS Word application.
 Select Landscape in the Orientation section.
 Change the size of your document by selecting the type CR80 (or by customising the document with the dimensions 8.6 cm x 5.4 cm).
You are ready to customise your card by adding the various items that go to make up a card:
 Logo and illustration
 Identification photo
 Fixed and variable texts
 Barcode, etc.
Once ready, click on File and then on Print.
Your printer is supplied with cardPresso software, which enables you to create and customise your cards.
NOTE

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DOUBLE-SIDED PRINTING
If your printer prints on only one side of the card and you want to print on both sides, you can obtain a double-sided printing upgrade by contacting
your Evolis dealer.
This kit comprises an activation key which must be inserted into the printer. This operation is quick and easy to do.
Follow the procedure below:
1Turn on your printer. It must not be turned off or on standby.
2Open the printer cover.
3Remove the printer ribbon.
4Insert the key as shown in the diagram.

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5Close the cover again. The 3 LEDs on the control panel start flashing one after the other for between 5 and 10 seconds.
Activationhas completed successfully when the 3 LEDs remain lit for several seconds then turn off.
6Open the cover 1and remove the activation key 2.
7Refit the ribbon.
8Close the cover.

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CONNECTING TO A NETWORK (ETHERNET AND WI-FI)
All Evolis printers can be fitted with a TCP/IP network connection. This function is available as standard on Primacy.
Out of the box, the printer comes configured in DHCP mode (Dynamic Host Configuration Protocol), which means that its IP address is supplied by
the network. In addition to these basic settings, the network administrator has the option of configuring the printer differently in order to comply
with the constraints imposed by the corporate LAN:
 Printer connected in a subnet, in DHCP mode
 Printer connected to a subnet in fixed IP address mode, with WINS resolution
 Printer connected to a subnet in fixed IP address mode, without WINS resolution
The printer may be identified on the network in two ways:
 By its hostname (NETBIOS)
 By its IP address
In addition, the Ethernet connection wizard will automatically detect all installed Evolis printers.
The user-definable settings are:
 IP address of the printer
 Subnet mask
 Gateway
 WINS server
Evolis printers fitted with a TCP/IP network interface have an embedded http server.
NOTE
Changing the printer’s basic settings without prior knowledge of the layout of the LAN in question or without genuine technical
knowledge may result in a malfunction of the printer, and may even extend to more widespread failure of all or part of the LAN.
Contact your System and Network Administrator before connecting to or changing the settings for your local area network.
For further details, refer to the “Configuration of Evolis printers on a TCP/ IP (Ethernet) LAN” manual.
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