Evolis Avansia User manual

USER GUIDE
Evolis Card Printer © 2013. All rights reserved. November 2013.
Ref. KU-AVA1-041-ENG Rev. A0

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Copyright
Evolis Card Printer © November 2013. All rights reserved.
Copyright notice
Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced
or transmitted, in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written
consent of the Evolis Card Printer company.
All the information contained in this document is subject to change without prior notice.
Evolis Card Printer cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or
as a result of dissemination or use of this manual.
Trademarks
is a trademark of Evolis Card Printer. All other trademarks belong to their respective holders.
Warranty
Refer to the warranty notice supplied with your printer for warranty terms and conditions and limitations.
Environmental information – recycling of end-of-life products
The manufacture of the equipment that you have purchased required the extraction and use of natural resources. It may contain
materials that are hazardous to health and the environment.
To prevent the dispersal of such materials into our environment and reduce the pressure on our natural resources, we recommend that
you use existing collection systems. These systems will appropriately re-use or recycle most of the materials in your end-of-life equipment.
The crossed-out dustbin symbol on your device is a reminder to use these systems.
If you need further information on collection, re-use and recycling systems, contact your local or regional waste management body.
Do not hesitate to contact us to find out more by visiting our website at www.evolis.com or by emailing the following address:
[email protected].

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About your new printer
Thank you for choosing an Evolis printer.
Using your new printer, you will be able to create a wide variety of high-quality cards and badges which can be printed in various
thicknesses, colours and styles. This printer uses consumables and accessories available from Evolis. For further details, visit our website at
www.evolis.com.
Warranty registration
Please register on line at www.evolis.com to receive our special offers and general information.
Once on the website, click on Drivers and Support and fill in all the fields, giving in particular the model and serial number found on
your printer.
Getting started
The purpose of this user guide is to guide you, step by step, through your printer and how it works. Take some time to read it in order to
better understand your printer and its features, and to save time during installation and use.
As with all Evolis products, a great deal of care has been taken over this manual. Should you find an error, however, please let us know
by emailing us at [email protected].
Contents
The bookmarks found top left of your screen can be used to navigate between the various sections in this user guide.
Icons
The following icons are used in this manual to highlight important information:
Information providing further details or depth about certain points in the main text.
Indicates that failing to take the recommended action is liable to damage your printer.
This symbol indicates that a video showing the procedure is available on the www.evolis.com website.

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Getting started
1-1 Unpacking
Your printer is supplied with several accessories that we ask you to look at closely.
This list may vary depending on your location.
The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, do not hesitate
to contact the shipper and immediately inform your Evolis reseller, who will tell you the procedure to follow.
Evolis takes great care over the quality of its packaging and we ask that you keep this packaging somewhere clean and dry.
You will be asked for the full original packaging (outer box, inner wedges and protective bags) in the event that
the printer is returned. If the printer is returned without its original packaging and components are damaged in
transit, these components will no longer be covered by the warranty. You will be charged for new packaging
for shipping the printer back to you.
Accessories supplied with your printer:
lMains power cable.
lUSB cable.
lInstallation and documentation CD-ROM.
lStarter cleaning kit.
lWarranty leaflet.
lCard output hopper.
Declaration of conformity
If any of these components is missing, please contact your Evolis reseller.
Use only the USB cable supplied with your Evolis printer.
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1.2 Operating the printer safely
The following precautions must be observed to assure safe operation of the printer. Also, do not do anything that is not described in this
manual. Doing so may cause an unexpected accident.
ä Installing location
Do not install the printer
l in a damp or dusty location
l on an unstable table, on a slant, or any place where there is excessive vibration.
l in a location susceptible to rapid fluctuations in temperature.
l in a location exposed to direct sunlight.
l near flammable or explosive materials or heater, stove or other device that produces heat
Place the printer away from walls to maintain air flow. Also, maintain at least 30 cm of open space above the printer and at least 15
cm on each side on the printer.
Blocking the vents may cause the printer to overheat and catch fire.
ä Power supply
l Use a dedicated power cable and do not use an extension cord with multiple outlets.
l Be sure to remove any dust from the plug and outlet. Humidity produces a micro-current on the surface causing overheating or fire.
l Do not damage or modify the Power Cable. Also, do not place heavy objects, pull, or bend excessively.
l Do not plug in or unplug the Power Cable if your hands are wet.
l Ensure a ground wire is connected. When connecting the ground wire, note the following cautions
lRecommended connections for ground wires.
Outlet ground terminal
Ground terminals installed as type A, B, or C
A copper rod 65 cm or longer buried in the ground.
lNot permitted for ground wires
Gas piping (risk of fire or explosion.)
Water pipes or taps (water pipes that include plastic piping cannot act as a ground. However, if a water pipe is
configured to act as a ground, then connection of a ground wire is permitted.)
Telephone line ground wires or lightning conductors (danger of high current flow in the event of a lightening strike.)
lBe sure to turn off the power and unplug the plug from the outlet before moving the printer.
lPull on the plug, not the cable, when unplugging it from an outlet.
lDo not use an under-rated extension cord.
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ä Handling
Do not use flammable sprays near the printer.
Do not touch anything inside the printer unless specified in this manual.
Do not place heavy items on the printer and do not lean on the printer.
While the printer is operating do not turn off the printer, unplung the power cable, or look inside the printer.
The cooling fan is always running for cooling the inside of the printer. This is not a malfunction.
The printer may cause static, flickering or interrupt reception or televisions or radios if they are too close to the
printer.
The lower part of the Top Cover (under the card feeder), the printer internal heat roller section, and
the thermal head section get very hot. Ensure you do not touch these three locations.
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ä Security cable
You can prevent theft of the printer by locking it with a wire cable.
Use a wire cable that fits the Security cable Slot (0.12"x0.28" (3.00mm x 7.00mm)) to lock up the printer.

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1-2 Description of the printer and its functions
1-2a FRONT SIDE OF THE PRINTER
1-2b INSIDE OF THE TOP COVER
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1- Top cover
2- Control Panel
3- Front cover
4- Cover opening button
5- On-off switch
6- Card output hopper
7- Card ejection slot
1- Card feeder
2- Feeding roller
3- Top cover
4- Card feeder lock

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(OPTION)
(PC)
(10/100)
RS-232C(PC) RS-232C(OPTION)
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1-2c REAR SIDE OF THE PRINTER
1-2d FRON T COVER
11 - Reject slot
2 - Peripheral USB socket
3 - Ethernet socket (Lan cable port)
4 - Port for enhancing function
5 - Security cable slot
6 - Power cable socket
7 - Filter
1 - Card feeding wheel
2 - Reverse feeding wheel
3 - Cleaning roller
4 - Cleaning tape cassette
5 - Reverse wheel
6 - Ink ribbon cassette
7 - Clear ReTransfer film cassette

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1-3 Installation
1-3a CONNECTING THE OUTPUT HOPPER
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The output hopper is delivered with the printer.
Plug it before using the printer.
250
max
Insert the hooks of the provided Card output hopper to the holes by the Card Ejection Slot.

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1-3. CONNECTING THE PRINTER
ä Connection to the power supply
The printer must be connected to a properly protected and earthed electrical installation.
FI: Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan.
NO: Apparatet må tilkoples jordet stikkontakt.
SE: Apparaten skall anslutas till jordat uttag.
This is a Class B device. This equipment are intended for a use un residential environments but may alose be
used in a non residential environments.
The residential environment is an environment where the use of broadcast radio and television receivers may
be expected within a distance of 10 meters from where this product is used.
Ê Connect the power cable to the power supply unit, then plug the power cable connector into the printer.
Ë Next, plug the end of the power cable into an earthed power socket.
Ì Power up the printer by switching it ON.
Í [Initializing] appears on the LCD, the operating indicator turns blue and [Ready to print] appears.. Should this not be
the feeder, then either installation has not been carried out correctly or the printer is not working properly. Check
the installation.
Before attempting any maintenance, always ensure that the power switch is in the OFF position and that the
power cable is unplugged. For your personal safety, ensure that both the switch and cable remain easy to
access, especially in the event of an emergency.
To save energy, the heater will automatically turns off after 1 hour of inactivity. For more information please
see section 4-6.
ä Connecting the USB cable
Under no circumstances should you connect the USB data cable before installation of the printer driver is
complete
Refer to the section on printer driver installation for further details, and follow the instructions carefully.
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1-3c RIBBONS AND FILMS
Evolis original ribbons optimise your printer’s operation and avoid causing damage to it. The use of ribbons from other suppliers is liable to
damage your printer and voids the manufacturer’s warranty for the printer.
For optimum print quality, Evolis recommends that the printer is cleaned every time the ribbons and films are changed. See the
Servicing and Maintenance section of this manual.
Ensure that the appropriate ink ribbon type is selected in the print driver.
The printer accepts two types of ribbon:
l Ink ribbons intended for the printing module, identifiable from their purple cores.
l Clear ReTransfer films intended for the Retransfer module, identifiable from their charcoal cores.
For optimum printing and Retransfer quality, Evolis recommends that the printer is fully cleaned every time
the ribbons are changed. This is left to the judgement of users, who will nonetheless take care to comply
with the mandatory cleaning cycles in order to keep the equipment in full working condition (see the
Maintenance section). Validity of the manufacturer’s warranty is dependent on adherence to cleaning
cycles.
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1äFitting the ink ribbon
Before fitting the ink ribbon you have to know about the Evolis electronic key which is delivered with every color ribbon.
You will have to install the ribbon first and then install the key inside the printer as demonstrated below:
The electronic key is equipped with a RFID tag which communicates with an electronic board inside the
printer. Without this key, the printer will not print.
When installing the electronic key, the Avansia printer instantly identifies the type of ribbon without user intervention. The process is
automated from end to end.
With this recognition system you will know exactly how much of the ribbon capacity is remaining, as this
information is readily available from the Printer Driver on the PC.
Similarly, when the ribbon is nearing its end, an alert is displayed on-screen. This helps in estimating the
subsequent print jobs possible, and you can ensure not running out of ribbon during the card personalization
process.
Ê Ë

Ê Ë Í Ì
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To fit an ink ribbon in the printing module, please proceed as follows:
Ê Open the front cover.
Ë Remove the ink ribbon cassette.
Ì Load new ink ribbon in the cassette. Insert the spool spingle into the feed site (yellow) holder. Unwind and load into the
shalf as shown. Finally, insert the spool spindle into the winding side holder, inserting the bottom first.
Í Take up the ink ribbon slack. Turn the wheel as shown and take up the ribbon slack.
ÎInsert the ink ribbon cassette until a «click» is heard.
Ï Drop the Evolis electronic key in his container like shown page 11.
Ð Close the front cover.
Press the SET Key, when [Push SET Key] appears on the LCD.
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Î
When placing the ink ribbon down, prevent contamination adhering by placing it with the handle of the bottom.
If the ribbon is cut, carefully cut the ribbon with scissors. Use cellophane tape to join the ribbon. Then go back to
the step .
Ñ
Ð
Ñ
Í

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Appropriate configuration of the print driver should be carried out before fitting clear Retransfer film.
Ê Open the printer cover.
Ë Remove the film cassette.
Ì Load clear Retransfer film in the cassette. Insert the spool spindle into the feed side (blue) holder. Unwind and load
onto the shaft
as shown. Finally insert the spool spindle into the winding side holder, inserting the bottom first.
Í Attach the pin on top of the clear Retransfer film cassette.
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Ê Ë ÍÌ
ä Clear Retransfer film
The Retransfer unit includes parts heated to high temperatures. Be careful not to put your fingers inside the
module. Follow the safety instructions.
The clear Retransfert film is delivered within a blister with an adhesive cleaning roller which has to be installed
each time you change the film.

Push SET key
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Î Take up the clear Retransfer film slack. Turn the wheel at right and take up
the film slack.
Ï Insert the clear Retransfer film cassette into the printer until a click is heard.
Ð Close the front cover.
Ñ Press the SET key when [Push SET Key ]appears on the LCD.
When placing the clear Retransfer film down, prevent contamination adhering by placing it with the handle of
the bottom.
If the film is cut, carefully trim the cut section with scissors. Use cellophane tape to join the film. Then go back
to step .
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Ñ
Î Ï Ð
Î

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1-3c CARDS
For optimum quality, the cards used must be ISO 7810 certified.
Use only the card types recommended by Evolis.
Do not touch the printable surface of the cards in order to preserve print quality.
Keep your cards protected from dust.
The printer accepts PVC,PET, PET-G, Sheet(PVC), PC, ABS cards between 0.76 mm and 1 mm thick. For optimum quality, the cards
used must meet
the ISO 7810 standard. There are several types:
lBlank cards
lMagnetic strip cards
lContact smartcards
lContactless smartcards
l Magnetic strip smartcards
The Retransfer process requires cards to be heated to high temperatures, and they may become slightly warped under the effect of
the heat and the stress exerted by the film as it cools.
Evolis recommends the use of cards specially designed for Retransfer purposes.
For more information, please contact your Evolis reseller who will advise on your choices.
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Do not use cards previously printed with this or any other card printer.
Do not use transparent cards, wet cards, cards mixed with glass, metallic or other foreign objects.
Do not use cards coated with oil or other foreign matter.
Do not use cards that have been damaged, folded, embossed or dropped on the floor
Be extremely careful to ensure that magnetic strip cards and contact smartcards are properly positioned in
the card feeder.
The encoding option will fail if cards are not inserted in the right direction.
Card
(Front Surface)

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1
lPre printed cards (Front surface) lContact smartcards (Front surface)
lMagnetic strips cards (Front surface + Rear surface)
ä Cards orientation
The printing side of the card is the surface on the front side of the card feeder (see pictures
Ê Ë )
Front side of the card feeder Front side of the card feeder
Front side of the card feeder
The magnetic strips of the magnetic cards need to be facing the back side of the card feeder to be encoded
(see picture )
ÊË
Ì
Ì
Ì

Card Retainer
Align
wheel with
Marks
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ä Adjusting card thickness
The printer is equipped with a manual card thickness adjustment mechanism which can be reached either through the card input feeder
or through the inside of the printing module when the print head bracket is open. The printer accepts cards between 0.76 mm (30mil)
and 1 mm (40mil) thick. The factory setting for card thickness is 0.76 mm.
Adjusting card thickness please proceed as follows:
Ê Open the printer cover.
Ë Remove the card feeder from the printer as shown.
Ì Open the cards feeder and remove the cards.
Í Return the feeder and adjust the thickness of the cards used by moving the lever from right to left to the desired card
thickness
Î Put the feeder back into the feeder and put back the feeder into the printer.
Ï Close the top cover of the printer.
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ËÌ
Ê
ÍÎ

Lock Lever
Roller
Rubber
Card feeder
Card Retainer
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äLoading the cards
Ê Open the top cover and open the card feeder as shown.
Ë Hold the card retainer lever with your fingers and pull it right out.
Ì Insert the cards in the feeder as indicated, with the side to be printed facing to the left.
Í Adjust the gauge setting to match the thickness of your cards (see section 1.3.c page 17 for more information).
Î Return the card retainer.
Ï Close the top cover.
Í
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Ì
Ê
Align
wheel with
Marks
Load cards in order to start from the right side of the card feeding when printing starts the right-most card is
pulled into the printer. You can load card manually, one by one.

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ä Removing printed cards
Once the print and/or encoding cycle is complete, cards are delivered by default into the output hopper found on the left of the device.
The hopper has a maximum capacity of approximately 250 cards.
Users can select from three methods to collect cards from the output hopper:
l Front side of card visible – First card at bottom of stack
l Rear side of card visible – First card at top of stack
l Cards ejected in their position on exit from the retransfer area
The method is set via the Properties menu in the print driver.
Please see the Print driver Properties section for more information.
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Ê Switch from Normal Mode to User mode (page 41 section 4.1b)
Ë Press the t Key until [Card Setup] is displayed, then press the SET Key.
Ì Press the (fleche vers le bas) Key until [Eject Face] is diplayed, then press the SET Key.
to do so, please follows the instructions below:
Í Change the settings by using the t/s Keys, then press the SET Key.
The factory default setting is [NOT SPECIFY]
NOT SPECIFY: The rear surface of cards to output cannot be set. Depending on the details of printing, th eorientation that will print the
most quickly is automatically selected. The front face of the card faces down for single-sided printing, and faces up for double-sided
printing.
UP: The card is output with its front surface upwards.
DOWN: The card is output with its front surface downwards.