Htek UC601 User manual

[email protected]
www.h-tek.com
Nanjing Hanlong Technology Co., Ltd
USER GUIDE
UC601
Version:1.0.0.1
Enterprise IP Phone
86-25-84608050

Notices Information
1
Notices Information
Copyright
Copyright © 2005 - 2016 Nanjing Hanlong Technology CO., LTD. All rights reserved.
Nanjing Hanlong Technology CO., LTD. owns all the right to revise and change this document at
any time. And all the illustrations and instructions in this paper are subject to the copyright
protection of legal law. No parts of this document may be used or reproduced, transmitted by the
third parties for any purposes without the express written permission of Nanjing Hanlong
Technology CO., LTD.
When this document is made available on www.h-tek.com , Hanlong Technology Co., LTD. gives
its right to download and print copies of this content only for private use as a user manual. No
parts shall have the right to alter, modify or use as commercial means without the express written
permission of Nanjing Hanlong Technology CO., LTD.
Safety cautions
zTo use the Phone follow the instructions in this manual.
zTo use the power adapter that delivered with the phone. Other power adapters may damage
the phone.
zThe phone is only for indoor use. And also avoid in high humidity, water and some other
liquids.
zDo not use the phone during thunderstorms.
zCE
zFCC
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste and have to collect such WEEE separately.

Notices Information
2
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage
the surface or internal electronics of the phone.
FCC Statement
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/TV technician for help.

Table of Content
3
Table of Content
Notices Information........................................................................................................................1
Copyright ..................................................................................................................................1
Safety cautions..........................................................................................................................1
WEEE Warning.........................................................................................................................1
Cleaning....................................................................................................................................2
Table of Content .............................................................................................................................3
Getting Started................................................................................................................................7
Packing List ..............................................................................................................................7
Phone Installation......................................................................................................................9
1. Attach the Foot stand.....................................................................................................9
2. Connect the Handset and optional Headset.................................................................10
3. Connect the Network and Power.................................................................................10
Initialization............................................................................................................................11
Status.......................................................................................................................................12
Registration.............................................................................................................................13
Idle Screen ..............................................................................................................................15
Getting Familiar with Your Phone...............................................................................................16
Hardware Components Preview..............................................................................................16
Icon Preview ...........................................................................................................................18
LED Instruction.......................................................................................................................19
Power Indicator LED ......................................................................................................19
Line LED:(Line or Line Key set as Line) .......................................................................19
BLF or BLF List Key LED :( Line/Line Key set as BLF)..............................................20
Shared Line Key LED:....................................................................................................20
Other Key Led.................................................................................................................21
User Interface..........................................................................................................................21
Line Key Function Overview..................................................................................................23
Basic Features Configuration.....................................................................................................25
Web Login...............................................................................................................................25
Administrator Password..........................................................................................................26
Basic Network Setting ............................................................................................................27
WAN Port........................................................................................................................27
PC Port............................................................................................................................29
Language.................................................................................................................................31
Time and Date.........................................................................................................................32
Ring Tone................................................................................................................................34
Volume....................................................................................................................................35
Screen Saver............................................................................................................................36
Gray Level ..............................................................................................................................38
Backlight.................................................................................................................................38

Table of Content
4
Contact Management ..............................................................................................................39
Local Directory.......................................................................................................................39
Remote Phonebook.................................................................................................................43
Call History.............................................................................................................................43
LDAP Phonebook ...................................................................................................................46
Search Contact:.......................................................................................................................48
Other features settings................................................................................................................50
Dial Plan..................................................................................................................................50
Emergency Call.......................................................................................................................51
LED Status Setting..................................................................................................................52
Action URL.............................................................................................................................53
Softkey Layout........................................................................................................................54
Programmable Key .................................................................................................................55
Basic Call Features......................................................................................................................56
Place a Call .............................................................................................................................56
End a Call................................................................................................................................58
Receive a Call.........................................................................................................................58
Incoming Call Show Mode .....................................................................................................59
Auto Answer ...........................................................................................................................59
Call Hold.................................................................................................................................60
Call Transfer............................................................................................................................61
Call Conference.......................................................................................................................64
Call Forward ...........................................................................................................................65
Call Return..............................................................................................................................68
Call Waiting Tone....................................................................................................................69
Hide Caller ID.........................................................................................................................70
Reject Anonymous..................................................................................................................70
Call Mute ................................................................................................................................71
DND........................................................................................................................................71
Key as Send.............................................................................................................................72
No Key Entry Timeout............................................................................................................72
Dail-Now Timeout ..................................................................................................................73
Keypad Lock...........................................................................................................................73
Hot Line..................................................................................................................................75
Function Key Features Settings.................................................................................................76
Line.........................................................................................................................................76
Speed Dial...............................................................................................................................77
BLF.........................................................................................................................................78
BLF List..................................................................................................................................79
Voice Message.........................................................................................................................81
Direct Pickup ..........................................................................................................................81
Group Pickup..........................................................................................................................82
Call Park..................................................................................................................................83
Intercom..................................................................................................................................84

Table of Content
5
DTMF .....................................................................................................................................85
Prefix.......................................................................................................................................87
Local Group............................................................................................................................88
XML Group.............................................................................................................................89
LDAP......................................................................................................................................90
Broadsoft Group......................................................................................................................91
Conference..............................................................................................................................91
Forward...................................................................................................................................92
Transfer...................................................................................................................................93
Hold.........................................................................................................................................94
Group Listening ......................................................................................................................94
DND........................................................................................................................................95
Redial......................................................................................................................................96
SMS.........................................................................................................................................96
Send SMS........................................................................................................................96
Set SMS Line Key...........................................................................................................97
Record.....................................................................................................................................98
URL Record............................................................................................................................98
Paging .....................................................................................................................................99
Shared Line...........................................................................................................................100
Public Hold ...........................................................................................................................101
Private Hold..........................................................................................................................102
Share line ..............................................................................................................................103
Hot Desking..........................................................................................................................104
ACD......................................................................................................................................106
Zero Touch............................................................................................................................107
Multicast Paging ...................................................................................................................108
Sending RTP Stream .....................................................................................................108
Receiving RTP Stream..................................................................................................109
Upgrade.......................................................................................................................................110
Factory Reset ........................................................................................................................110
Pcap Feature..........................................................................................................................111
System Log ...........................................................................................................................112
Upgrade.................................................................................................................................112
Configuration File.................................................................................................................114
Troubleshooting..........................................................................................................................116
Why is the phone LCD screen blank?...................................................................................116
Why does the phone display "Network Unavailable"? .........................................................116
Why can’t I get a dial tone? ..................................................................................................116
Where to set the tone?...........................................................................................................116
How to download XML Configuration? ...............................................................................117
How to Import Trusted CA certificate?.................................................................................117
How to Import Server CA certificate? ..................................................................................118
How to use Vlan?..................................................................................................................118

Table of Content
6
How to use LLDP?................................................................................................................118
How to Set LCD and Web GUI˖.........................................................................................118
How to Upgrade via FTP? ....................................................................................................119
How to make Ringtone?........................................................................................................119
How to use Open VPN?........................................................................................................119
Provisioning Guide on Free PBX:.........................................................................................119
Failover Notes.......................................................................................................................119
How to Upload Wallpaper?...................................................................................................119
How to Use Auto Provision Phonebook?..............................................................................119
All Documents ......................................................................................................................119

Getting Started
7
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone device
2. The footstand
3. Handset

Getting Started
8
4. Headset cord
5. Power adapter
6. Ethernet cable
7. Quick installation reference

Getting Started
9
Phone Installation
1. Attach the Foot stand

Getting Started
10
2. Connect the Handset and optional Headset
3. Connect the Network and Power

Getting Started
11
Initialization
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD
screen will display "Booting"
And then show “Initializing “during the initialization.
The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP
Phone will show “Check firmware, please waitg…“ after initialization.
Then IP Phone will show Reboot information:

Getting Started
12
By default the phone attempts to contact a DHCP server in your network in order to obtain its
valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.
Status
You can view the system status of your phone via phone user interface or web user interface. The
information of phone status includes: Information(e.g., Model, IP, MAC, Firmware, Hardware),
Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS…)Account (e.g., register status
of accounts)
To view the phone status via phone interface:
1. Press Menu ėStatus ėInformation
2. Press Menu ėStatus ėNetwork
3. Press Menu ėStatus ėAccounts
To view the phone status via Web interface:
1. Login webpage (For How to login, please refer to Web Login)
2. View the information of Version, Account and Network.

Getting Started
13
Registration
To register via phone interface:
1. Press MenuÆSettingÆAdvanced settings (default password: admin)ÆAccounts
2. Select the desired account
3. Select Enable for Account active
4. Filled the SIP Server
5. Filled the Failover SIP server if need (Optional)
6. Filled the Outbound Proxy (Optional)
7. Filled the SIP User ID, Authenticate ID
8. Filled the password, Name (shown on LCD) and Ringtone.
9. Press Save to save the configuration.

Getting Started
14
Note:
If there is a port of sip server, you need to press “1” on the keypad, then you will find the “:”.
Additional Information:
When the current input method is ABC/abc/2ab,
Pressing “1”, you will find “, . ?:;”
Pressing “0”, you will find “ < >(){}[]”
Pressing “*”, you will find “*/”!@$”
Pressing “#”, you will find “#’%&*|”
To register via web interface:
1. Login webpage and Click AccountÆBasic
2. Select the desired Account
3. Select Yes for Account Active
4. Filled the Primary SIP SERVER and other account information
5. Click to save the configuration.
Note:

Getting Started
15
1. All fields with * must be filled. If changed, it requires a phone restart.
2.
Account Status says the account registered successfully or not.
3.
When change the account information via phone,
it will shown Restart note when back
to idle page.
Idle Screen
Name Description
1. Date&Time
It shows the phone’s time & date. For Date&time setting, see
Time&Date
2. Notice
It shows the phone features status,
More see Icon Preview
3. Line Keys
This area shows the four line key labels. Line keys are also can be
used as
other function keys
. For more information you can refer to
Line Keys
4. Soft Key
This area shows the soft key labels. The default soft key labels are
“History”, “Directory”, “DND” and “Menu”.
More to see
Programmable Key
5. Default Account
This shows the current use account. User can use to
change the default use account.

Getting Familiar
with Your Phone
16
Getting Familiar with Your Phone
Hardware Components Preview
Item
Description
LCD screen
To Presentation all information about the date& time, accounts,
soft keys, messages, calls and other some information.
Power Indicator LED
To indicate the power status
Line keys
The phone supported up to 4 accounts
1.
Steady green: idle interface, during a call..
2. Blink red: a call incoming
Soft keys
Labels automatically to identity their context-sensitive features.
Navigation keys
1. OK.

Up arrow key:
To move up of the selection shows on the
screen.
Right arrow key: To move right of the selection
shows on the screen.

Getting Familiar
with Your Phone
17
Left arrow key: To move left of the selection shows on
the screen.
Down arrow key:
To move down of the selection shows
on the screen.
1. To return to idle screen.
2. To cancel the information or call on the screen.

Mute key
1. To mute the voice during the call (green light).
2. To un-mute the call.
Line Keys
To be configured as different function as:
1. Line
2. Speed Dial
3. BLF
4. BLF List
5. Voice mail
6. Direct Pickup
7. Group Pickup
8. Call Park
9. Intercom
10. DTMF
11. Prefix
12. Hold
13. Conference
14. DND
15. Redial
16. Transfer
17. SMS
18. Hot -desking
19. Call Return
20. Paging
21. Record
22. Shared Line
The LED lights status when set as Shar
ed line:
Stay green: Idle
Stay red: Busy
Blinked green: Ring Back
Blinked red:A call incoming
Steady orange: During a call
Blinked orange: Public Hold
Blinked green: Private Hold
Light Drown: Unregistered

Getting Familiar
with Your Phone
18
Speaker Press this button to place a call in hands-free mode.
Volume
To decrease the volume.

To increase the volume.
Alphanumeric keypad
To enter the phone numbers, letters and so on.
Headset
To indicate that the phone is or not in Headset mode.
Icon Preview
Icon Description
Network
Registered succeed
Unregistered
Speakerphone mode
Handset mode
Headset mode
Mute
Forward
Do Not Disturb

Getting Familiar
with Your Phone
19
LED Instruction
This part mainly instructs the LED status. The Power LED Status describe on the premise that the
LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting
Power Indicator LED
Line LED:(Line or Line Key set as Line)
SRTP
Received calls
Dialed Calls
Missed calls
Forward calls
LED Status Description
Blinked green
R
inging or have missed call
Steady Green
Idle status(Power on)
Off
P
owered off.
LED Status Description
Steady Green
Hold
Steady Green
O
ffhook or during a conversation.
Blinked red
Ringing.
Off
Idle sta
tus