HunterDouglas Alustra Woven Textures User manual

Alustra
®
WovenTextures
®
Roller Shades
Designer Roller and Screen Shades
SoftTouch
™
Motorization
Installation • Operation • Care

CONTENTS
© 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
Questions?
Call the Hunter Douglas Consumer Support at [phone].
GETTING STARTED.............................................................................. 1
Product View...................................................................................1
Tools and Fasteners Needed ..........................................................2
Mounting Types and Window Terminology....................................2
INSTALLATION ..................................................................................... 3
Mount the Installation Brackets Cassette — Inside Mount..........3
Mount the Battery Wand Clips (If Applicable) ...............................5
Install the Cassette.........................................................................6
Connect the Power Source .............................................................7
Unpack the Wand and Add to Activation Arm .............................12
OPERATION......................................................................................... 13
Operate the Shade........................................................................13
Adjust the Shade Limits (If Necessary) ........................................14
TROUBLESHOOTING ......................................................................... 15
CARE..................................................................................................... 21
Removing the Shade (If Necessary) .............................................21
Cleaning Procedures.....................................................................21
CHILD SAFETY.................................................................................... 22
WARRANTY ........................................................................................ 23

GETTING STARTED
1
Product View
End Cap
Bottom
Bar
Cassette
Installation
Brackets
Cassette
SoftTouch™
Wand
Activation
Arm

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Alstra®Woven Textures®, Designer Roller and
Screen Shades with SoftTouch™Motorization. With proper installation, operation, and care,
your new shades will provide years of beauty and performance. Please thoroughly review this
instruction booklet before beginning the installation.
Tools and Fasteners Needed
■ #1 Flat blade and #2 Phillips screwdriver
■ Level (laser level is recommended)
■ Measuring tape and pencil
■ Power drill,
3
⁄ 32 " drill bit and a
1
⁄ 4 " hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per
installation bracket.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process will
follow easily. To prepare for this important first step, review the mounting types and basic
window terminology illustrated below.
■ Refer to the appropriate page below based on your order:
➤ Inside Mount for Cassette — page 3
➤ Outside Mount for Cassette — page 4
#6 x 1½"
Hex
Head Screw
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
3
Mount the Installation Brackets Cassette — Inside Mount
The number of installation brackets required varies depending on the shade width, as shown
in thetable.
■ Mark 3
1
⁄ 2 " in from each jamb for bracket location.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
■ Center the brackets on your marks and mark the screw
holes.
➤ The minimum depth required for mounting is 1
5
⁄ 8 ".
Fully recessed mounting requires 4" for the large
cassette and 3
1
⁄ 2 " for the small cassette to be flush
with the front of the window opening.
■ For SoftTouch™Motorization with battery wand.
Fully recessed mounting requires 4
5
⁄ 8 " for large
cassette and 4
1
⁄ 8 " for small cassette. Minimum depth
required with attached battery wand is 2
1
⁄ 4 ".
IMPORTANT: The front edges of the installation brackets
must be level and aligned to eachother.
■ Drill the screw holes with a
3
⁄ 32 " drill bit.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not recommended.
■ Use a level to check that the mounting surface is level. Shim the brackets if necessary.
Shims are not provided.
■ Attach the installation brackets using the screws provided.
Proceed to “Mount the Battery Wand Clips (If Applicable)” on page 5.
Cassette
Installation
Bracket
Cassette Shade
Shade
Width
Brackets
Required
Up to 36" 2
36
1
⁄ 8 " – 66" 3
66
1
⁄ 8 " – 90" 4
Headrail End Marks
Window Opening
Space Evenly Space Evenly
Minimum 15½" For Battery Wand
3½"
3½"
Inside Mount
3½"

INSTALLATION
4
Mount the Installation Brackets Cassette — Outside Mount
The number of installation brackets required varies depending on the shade width, as shown
in the table.
■ Center the cassette over the window opening at the desired height. Use a pencil to lightly
mark each end of the cassette.
➤ Alternatively, measure the width of the headrail and use that width to mark the
headrail end points over the window opening.
■ If using spacer blocks, snap
each block into a bracket
before installing the
bracket.
■ Mark 3½" in from each end of the cassette.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
Cassette Shade
Shade
Width
Brackets
Required
Up to 36" 2
36
1
⁄ 8 " – 66" 3
66
1
⁄ 8 " – 90" 4
90
1
⁄ 8 " – 120" 5
Cassette
Installation
Bracket
Installation BracketsJamb Jamb
Space EvenlySpace Evenly3½" 3½"
Motor
End
Minimum 15½" For Battery Wand
Cassette
Spacer
Block Cassette
Bracket
End of
Cassette
Mark
3½"
Cassette
Spacer
Block
Outside Mount
3½"

INSTALLATION
5
■ Center the brackets or spacer blocks (if ordered) on your marks and mark the screw holes.
➤ A minimum 4" flat vertical surface is required to mount the brackets.
➤ The top of the installation brackets should be at the desired height. The brackets
should be level andaligned.
IMPORTANT: The front edges of the installation brackets must be level and aligned
to eachother.
■ Drill the screw holes with a
3
⁄ 32 " drill bit.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not recommended.
■ Use a level to check that the mounting surface is level. Shim the brackets if necessary.
Shims are not provided.
■ Attach the installation brackets using the screws provided.
➤ With cassette spacer blocks, use 2" screws provided. If not using cassette spacer
blocks, use 1
1
⁄ 2 " screws provided.
Mount the Battery Wand Clips (If Applicable)
If You Have a Cassette Shade with an attached Battery Wand...
■ Attach the battery wand clip to the back of the cassette approximately 10" from the
motor side.
➤ Place the bottom of the clip into the lip, squeeze to compress the clip then rotate it up
and hook it into the top channel.
Squeeze to
Compress
Clip Installed
Correctly

INSTALLATION
6
Install the Cassette
■ Install the cassette straight into the bracket as shown to ensure the features on the
bracket align with the open sections in the back of the cassette.
■ Push the cassette back to snap the spring tab on the bracket.
Spring
Tab
Bracket
Cassette
Release Tab

INSTALLATION
7
Connect the Power Source
NOTE: When power is connected to the motor, a blue LED in the bottom of the control side
end cap will flash twice to indicate the shade is ready for operation.
■ Refer to the appropriate page based on your order.
➤ For an optional attached battery wand, see below.
➤ For an optional satellite battery pack, see “Satellite Battery Pack” on page 8.
➤ For an optional satellite-mounted rechargeable battery wand, see page 9.
➤ For an optional 18V DC Power Supply, see page 11.
➤ For an optional 18V DC Power Supply with daisy-chain connections, see page 12.
➤ For an optional C-size satellite battery wand or large DC supply, see the instructions
that came with the wand.
Attached Battery Wand
Plug the Power Cable into the Battery Wand
■ Snap the battery wand into the battery wand clip on the back of the cassette.
■ Connect the power cable from the
motor to the battery wand.
Proceed to “Unpack the Wand and Add to Activation Arm” on page 12.
Brackets removed for clarity.
Battery Wand
Battery Wand Clip
Power Cable

INSTALLATION
8
Satellite Battery Pack
■ Mount the Satellite Battery Pack
■ Decide where you want to mount the bracket. A satellite
battery pack may be mounted in any orientation.
■ Mark the screw holes.
■ Drill the screw hole using a
3
⁄ 32 " drill bit.
■ Attach the installation brackets using the screws provided.
■ Position the battery wand so the power cable is easily connected to the socket.
■ Snap the battery wand into the bracket.
■ Place the cover with its slot over the socket in the battery wand.
■ Plug the power cable from the shade
into the extension cable.
■ Plug the other end of the extension cable
into the socket of the battery wand.
Proceed to “Unpack the Wand and Add to Activation Arm” on page 12.
Bracket for the
Satellite Battery Pack
Socket
Battery Wand Cover
Slot
Socket
Battery Wand Cover
Extension
Cable
Power Cable
from Shading