HunterDouglas Provenance Woven Wood Shades Parts list manual

Installation •Operation •Care
Provenance®Woven Wood Shades
EasyRise™, UltraGlide®, and LiteRise®
Lifting Systems
Installation •Operation •Care
Horizontal Blinds
Standard Hardware System
LiteRise®Operating System
UltraGlide®Operating System

CONTENTS
Questions?
Contact a Customer Service representative at
1-800-727-8953.
© 2016Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas.
Getting Started:
Product View ................................................................................................ 1
Product View — Crestover™Valance.............................................................. 2
Tools and Fasteners Needed ......................................................................... 3
Installation:
Installation Overview .................................................................................... 4
Mount the Installation Brackets — Inside Mount............................................. 6
Mount the Installation Brackets — Outside Mount .......................................... 7
Install the Shade ........................................................................................... 8
Attach the Optional Components.................................................................... 8
Attach the Universal Cord Tensioner — EasyRise™Only................................ 10
Operation:
Operate the Shade...................................................................................... 11
Independent Operable Liner with PowerView™Motorization ........................... 13
Troubleshooting .......................................................................................... 14
Care:
Removing the Shade (If Necessary) .............................................................. 15
Removing the Crestover Valance (If Necessary) ............................................. 15
Cleaning Procedures ................................................................................... 16
Child Safety:
Warning ..................................................................................................... 17
Cord Loop Shades....................................................................................... 17

GETTING STARTED
1
Product View
EasyRise™
Shade
UltraGlide®
Shade
Cord
Tensioner
and
Bracket
Cord Loop
Installation
Brackets
Fabric
Valance
UltraGlide
®
Shade
UltraGlide
®
Shade
Standard
Hold-Down
Bracket
(Optional)
Not Shown
: Top-Down/Bottom-Up, LiteRise®and Independent Operable Liner shades
Tassel
Retur
n
Sticky
Tape
Sticky
Tape

2
GETTING STARTED
Product View — Crestover™Valance
Dust Cover
Returns
Valance

GETTING STARTED
3
Thank you for purchasing Hunter Douglas Provenance®Woven Wood Shades. With proper
installation, operation, and care, your new shades will provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before beginning
the installation.
Tools and Fasteners Needed
■Flat blade and Phillips screwdrivers
■Level (laser level is recommended)
■Measuring tape and pencil
■Power drill,
3
/ 32 " drill bit, and
1
/ 4 " hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 1
1
/ 2 " screws are provided per installation bracket.
■Speed Nuts and Screws (Provided). Extension brackets come with speed nuts
and screws.
■Drywall Anchor (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nuts
and Screws
(Provided with Each
Extension Bracket)
#6 x 1
1
/ 2 "
Hex Head Screws
(Provided)

INSTALLATION
4
Installation Overview
■Your order will include the correct number of installation brackets for your shade width, as
shown in the table below.
■Crestover™Valance (Optional)
➤Brackets are already attached to your shade and valance.
Installation
Bracket
Shade
Width Brackets Required
15" – 36" 2
36
1
/ 8 " – 72" 3
72
1
/ 8 " – 108" 4
108
1
/ 8 " – 120" 5
120
1
/ 8 " – 144" 6
Valance
Headrail

INSTALLATION
5
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on your order:
➤Inside Mount — page 6
➤Outside Mount — page 7
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
6
Mount the Installation Brackets — Inside Mount
Important: If your shade has PowerView™Motorization as a lifting system for an
independent operable liner, please refer to the PowerView Motorization Installation, Operation,
and Care manual for installation and operation.
■Mark 2" in from each jamb.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
■Center the brackets on your marks, then mark each of the screw holes.
➤For fully recessed mounting, the fabric will be flush with the front of the window
casement, when raised. A minimum depth of 3" is needed to fully recess your shade.
➤Minimum mounting depth for bracket attachment is
7
/ 8 ".
Important: The front edges of the installation brackets must be level and aligned.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Attach the installation brackets using the screws provided.
➤Check that the mounting surface is level and the brackets are aligned. If mounting to a
heavily textured surface, shim the brackets, if needed.
Important: Use drywall anchors when mounting into drywall.
Proceed to “Install the Shade” on page 8.
2" 2"Space EvenlySpace Evenly
Jamb Jamb
Window Opening
Minimum
7
/ 8 "
2" 2"
Fully
Recessed
Minimum
3"

INSTALLATION
7
Mount the Installation Brackets — Outside Mount
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤Alternatively, measure the width of the headrail and use that width to mark the headrail
end points over the window opening.
■Mark 2" in from each end of the headrail.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
■Center the brackets on your marks and mark the screw holes.
➤A minimum of 1
3
/ 4 " flat vertical surface
is required to mount the brackets.
➤The top of the installation brackets
should be at the desired shade height.
Important: The brackets should be
level and aligned.
CautIon: The rear of the brackets
must be flush against a flat mounting surface.
Do not mount brackets oncurved molding.
■Extension brackets provide up to 1
1
/ 2 " of clearance.
If used, center the brackets on your marks and mark
the screw holes.
■Drill the screw holes using a
3
/ 32 " drill bit.
Important: Use drywall anchors when mounting
into drywall.
Headrail End Marks
Window Opening
2" 2"
Space EvenlySpace Evenly
2"
Installation
Bracket
Headrail
End Mark
Extension
Bracket

INSTALLATION
8
■Attach the installation/extension brackets using the screws provided.
CautIon: The rear of the installation brackets must be flush
against a flat mounting surface. Do not mount installation
brackets oncurved molding.
■When using extension brackets, attach the installation brackets
using the screws andspeed nuts provided.
Install the Shade
■With the headrail slightly tilted,
insert the front lip of the headrail
onto the front lip of the installation
bracket.
■Push the headrail back and
up until its bottom lip snaps
into bottom tab on the
installation bracket.
Attach the Optional Components
If You Ordered Valance Returns for a
Standard Valance...
■Remove the paper from the pressure sensitive
tape on the valance returns and headrail end
caps.
■Attach the return to the valance, smoothing the
valance along the tape.
Insert Front
Lip of Headrail
onto Bracket
Bottom
Tab
Push Up
and Back
Return
Valance
Sticky
Side

INSTALLATION
9
If You Ordered Crestover™Valance...
Assemble the Valance (Using Dovetail Corner Clips) — Outside Mount Only
■Slide the two dovetail clips attached to the
wood valance face into the corresponding
grooves on the valance returns.
note: If the returns are too long, they
can be shortened using a cut-off saw to
remove material from the back edge. Do
not cut the miter corners to shorten the
returns.
Mount the Crestover™Valance
■Place the hook on the valance
bracket into the top groove on the
bracket attached to the headrail.
■Rotate the valance down until the
white tabs contact the headrail
brackets. Push the valance until the
tabs lock in place. You will hear a
click when each bracket is securely
in place.
Dovetail Clips
Dust Cover
Valance
Return
Wood
Face
Rear of Valance

INSTALLATION
10
If you ordered Hold-Down Brackets...
Hold-down brackets provide stability and prevent swaying by securing
the bottom rail — for example, in French door applications. Hold-down
brackets can only be used with outside mount shades.
■Lower the shade and place the pins from the hold-down
brackets into the bottom rail end caps.
■On the mounting surface, mark the screw holes.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Attach the hold-down brackets to the mounting
surface using the screws provided.
Attach the Universal Cord Tensioner — EasyRise™Only
Before you proceed, you must first slide the cord
tensioner to the bottom of the cordloop.
■Insert a small screwdriver, punch, or awl through the
screw hole at the bottom of the cord tensioner.
■Move the screw hole down to the indicator line to
release the safety mechanism.
■Slide the cord tensioner down to the bottom of the
cordloop.
■Attach the cord tensioner according to the
instructions provided with the Universal Cord Tensioner Installation Kit.
WarnIng: It is imperative that the cord tensioner be properly secured
to the wall or window frame to reduce children’s access to the cord loop.
Young children can strangle in cord loops. They can also wrap cords
around their necks and strangle.
CautIon: EasyRise™shades will not operate properly unless the cord tensioner
is secured. A Universal Cord Tensioner Installation Kit has been included with
your shade. Follow the instructions in the kit to correctly secure the cord
tensioner.
Indicator
Line
Universal
Cord
Tensioner

OPERATION
11
Operate the Shade
Important: Top-Down/Bottom-Up and Independent Operable Liner shades have two lift
cords. To operate Top-Down/Bottom-Up shades, the right cord operates the middle rail and
the left cord operates the bottom rail. You must first lower the bottom rail before lowering the
middle rail. Likewise, you must first raise the middle rail before raising the bottom rail.
EasyRise™Shades
To Lower the Shade
■Pull down on the back of the continuous
cord loop.
To Raise the Shade
■Pull down on the front of the continuous
cord loop.
Important: If the cord tensioner
moves up the cord, you have not secured
it to the wall or window frame. You must
do so for the shade to operate properly.
See the instructions included with your
Universal Cord Tensioner Installation Kit.
To
Lower
Pull the
Back Cord
UltraGlide
®
Shade
To
Raise
Pull the
Front
Cord
UltraGlide
®
Shade

OPERATION
12
UltraGlide®Shades
For smooth operation, keep the cord close to the fabric when lowering and raising the shade.
To Lower the Shade
■Pull the cord toward the center of the shade at about a 45°
angle. A locking mechanism at the top of the cord releases
with a “click.” The shade lowers as you allow the cord to
return to the vertical position.
■To stop the shade while lowering, move the cord back
toward the vertical position and give a slight downward
pull, until the locking mechanism engages.
■If the shade hits an obstruction as it is lowered, it will stop. When this happens, the cords
in each cord rout may become misaligned. This may cause the shade to be angled or tilted
when fully raised. If this occurs, do the following:
➤Raise the shade slightly.
➤Lower the shade completely to the sill. In some cases, pull gently on the bottom rail to
get it to drop completely.
Important: If the bottom of the shade is tilted when fully raised, do not pull harder on
the cord. It does not correct the tilt and may make it worse.
To Raise the Shade
■Pull the cord straight down.
■With each stroke the shade partially raises.
■Allow the cord to retract after each downward stroke.
■Use multiple strokes until the shade reaches the desired
position.
To Lower: Pull the cord
toward the center of
the shade and release.
To Raise: Pull the
cord straight down
with short strokes.
To Lower: Pull the cord
toward the center of
the shade and release.
To Raise: Pull the
cord straight down
with short strokes.

OPERATION
13
LiteRise®Shades
For better support and smoother operation, use the
handle when raising and lowering the shade.
To Raise the Shade
■Slowly and steadily push up on the bottom rail
handle. Allow the shade to stack evenly.
To Lower the Shade
■Slowly and steadily pull down on the bottom rail
handle.
Independent Operable Liner with PowerView™Motorization
For operation instructions for independently operable liners with PowerView™Motorization,
please refer to one of the following:
■Provenance®Woven Wood Shades with PowerView Motorization Installation, Operation,
and Care Instructions
■PowerView Remote Control Guide
■PowerView Scene Controller Guide
UltraGlide
®
Shade

OPERATION
14
Troubleshooting
Problem The shade will not fit into theinstallation brackets.
Solution Check that the installation brackets are level and aligned. Shim the installation
brackets to level the headrail, if necessary. Shims are provided.
Be sure the heads of the screws are flush against the installation bracket.
Check that the headrail is completely inserted into the installation brackets. See
“Install the Shade” on page 8.
Problem The shade is hard to raise or lower, or will not raise or lower.
Solution Make sure that the shade fabric is not caught between the installation bracket
and the headrail.
Check that the headrail and installation brackets are level and aligned. Shim the
installation brackets to level the headrail, if necessary.
If hold-down brackets are used, make sure they have been released before
operating the shade.
Problem The shade raises or lowers unevenly or the bottom rail is uneven when
fullyraised.
Solution Check that the headrail and installation brackets are level and aligned. Shim the
installation brackets to level the headrail, if necessary.
Check to see if there is an obstruction in the shade’s path. If a shade hits an
obstruction as it is lowered, it may become misaligned. This may cause the
shade to be angled or tilted when fully raised. Try lowering the shade completely,
then raising it to allow it to self-correct.
Problem The cord tensioner has climbed to the headrail.
Solution Pull down on the spring to relieve tension and pull the universal cord tensioner
to the bottom of the cord loop. Properly mount the cord tensioner. See “Attach
the Universal Cord Tensioner — EasyRise™Only” on page 10 and/or the
instructions included with your Universal Cord Tensioner Installation Kit.
Problem The cord tensioner grabs onto the cord upon operation.
Solution Check that the universal cord tensioner is mounted properly. Reinstall, if
necessary. See “Attach the Universal Cord Tensioner — EasyRise Only”
on page 10 and/or the instructions included with your Universal Cord
Tensioner Installation Kit.

CARE
15
Removing the Shade (If Necessary)
If you have the Crestover™valance, remove the Crestover
valance (see below) before removing the shade.
■Raise the shade completely.
■Support the headrail so that it does not fall. Push up
on the headrail and use your finger or a flat blade
screwdriver to release the bottom tab on the
installation brackets.
■Pull the headrail straight out from the installation
brackets.
Removing the Crestover Valance (If Necessary)
■Inside Mount: Push the white
tab at the bottom of the
valance bracket to release.
Rotate the bottom of the
valance away from the shade
and remove.
Release Using
Finger or
Flat Blade
Screwdriver
Push up on
the Headrail


Push tab to
release

CARE
16
Cleaning Procedures
For most fabrics, the following options are available if your shade needs cleaning.
Dusting
■Regular light dusting with a feather duster is all the cleaning that is needed in most
circumstances. You may also use a hair dryer on a cool setting or compressed air set
to a lowpressure.
Vacuuming
■Use a low suction, hand-held vacuum for more thorough dust removal.
Spot-Cleaning
Only the following Provenance®fabrics can be spot-cleaned:
■Prepare a solution of warm water and a mild detergent.
■Dampen a clean cloth in the solution and wring it out.
■Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.
■Allow the shade to dry in the completely lowered position.
➤Adelaide
➤Aspen
➤Brisbane
➤Camden
➤Coastal
➤Colfax
➤Corner Market
➤Janipur
➤Kathay
➤Kiawah
➤Mindanao
➤Montana
➤Nantucket™
➤Palisade
➤Safari
➤Samoa
➤Shoal Bay
➤Thailand
➤Mono Color Liners
➤Duo Color Liners

CHILD SAFETY
17
■Young children can STRANGLE in cord loops. They can also wrap cords around
their necks and STRANGLE.
■Always keep cords out of the reach of children.
■Move cribs, playpens and other furniture away from cords. Children can climb
furniture to get to cords.
Cord Loop Shades
■Attach the cord tensioner on the cord loop to the wall or window
casement. This can prevent children from pulling cord loops
around their necks. See “Attach The Universal Cord Tensioner
(UCT)” on page 10.
■Hunter Douglas provides a cord tensioner installation kit with
instructions for attaching the cord tensioner. For the shade to
operate properly, the cord tensioner must be correctly mounted
andsecured.
■Fasteners provided in this kit may not be appropriate for all
mounting surfaces. Use appropriate anchors for mounting
surface conditions.
■Only Hunter Douglas supplied cord tensioners and hardware should be used.
Replacement parts may be obtained by contacting the Hunter Douglas
Customer Information Center at 1-888-501-8364.
For more safety information call 1-888-501-8364
in the U.S. or 1-866-662-0666 in Canada.
WARNING
note: The warning labels on the bottom rails of corded window coverings contain
important safety information. These warning labels are designed to be permanent, in
accordance with the industry’s safety standards, and must not be removed.