HunterDouglas Solera Soft Shades User manual

Solera
®
Soft Shades
PowerView
®
Gen 3 Automation
Installation •Operation •Care

CONTENTS
Questions?
Call Hunter Douglas Consumer Support at [phone].
© 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
GETTING STARTED...............................................................1
Product View..........................................................................1
Tools and Fasteners Needed .................................................2
INSTALLATION ......................................................................3
Installation Overview ............................................................3
STEP 1 — Install the Brackets ..............................................3
Mounting Types and Window Terminology...........................3
Mount the Installation Brackets — Inside Mount................4
Mount the Installation Brackets — Outside Mount .............6
STEP 2 — Install the Battery Wand (If Applicable) ..............8
STEP 3 — Install the Shade..................................................9
STEP 4 — Connect the Power Source ................................10
Testing the Shade ................................................................ 17
OPERATION..........................................................................18
Operating the PowerView®App and Gen 3 Remote........... 18
Resetting the Shade (If Necessary) ...................................20
TROUBLESHOOTING ..........................................................21
CARE......................................................................................27
Removing the Shade (If Necessary) ....................................27
Cleaning Procedures............................................................27
DECLARATIONS...................................................................28
CHILD SAFETY.....................................................................29
WARRANTY .........................................................................30

GETTING STARTED
1
Product View
Not Shown: Top-Down/Bottom-Up Shades and spacer blocks for an
outside mount with attached battery wand.
Installation
Brackets
Control
Button

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Solera®Soft Shades with PowerView®Gen 3
Automation Lifting System. With proper installation, operation, and care, your new shades
will provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
Tools and Fasteners Needed
■ Flat blade and Phillips screwdriver
■ Measuring tape and pencil
■ Level (laser level is recommended)
■ Power drill,
3
∕ 32 " drill bit, and
1
∕ 4 " hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 x 1½" Hex Head Screws (Provided). Two 1½" screws are provided per installation
bracket.
■ Speed Nuts and Screws (Provided). If ordered, extension brackets come with speed nuts
and screws.
■ Drywall Anchor (Not Provided). Use drywall anchors when mounting into drywall.
■ #6 x 2" Hex Head Screws (Provided). If using spacer blocks, two 2" screws are
provided per installation bracket.
#6 x 1½"
Hex Head Screw Speed Nut and Screw
(Provided With Each
Extension Bracket)
#6 x 2" Hex Head Screw
for Use with Spacer Blocks

INSTALLATION
3
Installation Overview
To install your shade, you will need to perform the following four easy steps:
STEP 1: Install the Brackets
STEP 2: Install the Battery Wand (If Applicable)
STEP 3: Install the Shade
STEP 4: Connect the Power Source
STEP 1 — Install the Brackets
■ Your order will include installation brackets specific
to your shade. The number of installation brackets required
varies with headrail width, as shown in the table.
IMPORTANT: A
5
⁄ 8 " spacer block (provided) is required for
outside mount shades using the battery wand clip.
A 1" (provided) spacer block is required for outside mount
shades using the rechargeable battery wand.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■ Refer to the appropriate page below based on your order:
➤ Inside Mount — page 4
➤ Outside Mount — page 6
Shade
Width
Brackets
Required
15" – 30" 2
30
1
⁄ 8 " – 54" 3
54
1
⁄ 8 " – 78" 4
78
1
⁄ 8 " – 102" 5
102
1
⁄ 8 " – 126" 6
126
1
⁄ 8 " – 135" 7
Spacer
Block
Installation
Bracket
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
■ Mark 2" in from each jamb.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
➤ With shades using a battery wand, there must be a minimum of 15½" between
brackets at the motor end.
➤ With shades using two battery wands, there must be a minimum of 18" between
brackets at the motor end.
■ Center the brackets on your marks, then mark each of the screw holes.
➤ For fully recessed and minimum mounting depth based on your order options, see the
illustration on the next page.
IMPORTANT: The front edges of the installation brackets must be level and aligned.
2" 2"Space EvenlySpace Evenly
Jamb Jamb
Jamb
Motor
End
Jamb
Space Evenly
2" 2"
Space Evenly
Shades with Attached Battery Wand(s) (Top View)
Min. of 15½" for a Battery Wand
or 18" for Two Battery Wands
on the Motor End
Power Supply
Inside (IB) Mount
Minimum Mounting Depth Minimum Casement Depth,
Fully Recessed
Battery Wand 1½" 3
1
⁄ 8 "
Satellite Battery Pack or
18V DC Power Supply
7
⁄ 8 " 2½"
Headrail-Mounted
Rechargeable Battery Wand 1
7
⁄ 8 " 3½"
Bracket
Window Casement
Window
Battery Wand
Bracket
Window Casement
Window
2½" Minimum Inside Mount 3
1
⁄ 8 " Fully Recessed Mount
2½"
Bracket
Battery Wand
Wall
2½" Fully Recessed Mount
Window Casement
Bracket
Window Casement
Window
With Attached Battery Wand
Satellite Battery Pack or 18V DC Power Supply
Window
5
⁄ 8 " Needed for Rear Clearance
7
⁄ 8
"Min Inside Mount
3
1
⁄ 8 "
5
⁄ 8 "
5
⁄ 8 "
3
1
⁄ 8 "
2½"

INSTALLATION
5
Mount the Installation Brackets — Inside Mount
■ Mark 2" in from each jamb.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
➤ With shades using a battery wand, there must be a minimum of 15½" between
brackets at the motor end.
➤ With shades using two battery wands, there must be a minimum of 18" between
brackets at the motor end.
■ Center the brackets on your marks, then mark each of the screw holes.
➤ For fully recessed and minimum mounting depth based on your order options, see the
illustration on the next page.
IMPORTANT: The front edges of the installation brackets must be level and aligned.
2" 2"Space EvenlySpace Evenly
Jamb Jamb
Jamb
Motor
End
Jamb
Space Evenly
2" 2"
Space Evenly
Shades with Attached Battery Wand(s) (Top View)
Min. of 15½" for a Battery Wand
or 18" for Two Battery Wands
on the Motor End
Power Supply
Inside (IB) Mount
Minimum Mounting Depth Minimum Casement Depth,
Fully Recessed
Battery Wand 1½" 3
1
⁄ 8 "
Satellite Battery Pack or
18V DC Power Supply
7
⁄ 8 " 2½"
Headrail-Mounted
Rechargeable Battery Wand 1
7
⁄ 8 " 3½"
Bracket
Window Casement
Window
Battery Wand
Bracket
Window Casement
Window
2½" Minimum Inside Mount 3
1
⁄ 8 " Fully Recessed Mount
2½"
Bracket
Battery Wand
Wall
2½" Fully Recessed Mount
Window Casement
Bracket
Window Casement
Window
With Attached Battery Wand
Satellite Battery Pack or 18V DC Power Supply
Window
5
⁄ 8 " Needed for Rear Clearance
7
⁄ 8
"Min Inside Mount
3
1
⁄ 8 "
5
⁄ 8 "
5
⁄ 8 "
3
1
⁄ 8 "
2½"

INSTALLATION
6
■ Drill the screw holes using a 3/32" drill bit.
■ Attach the installation brackets using the screws provided.
➤ Check that the mounting surface is level and the brackets are aligned. If mounting to a
heavily textured surface, shim the brackets, if needed.
IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are
not provided.
Proceed to “STEP 2 — Install the Battery Wand (If Applicable)” on page 8.
Mount the Installation Brackets — Outside Mount
The standard shade has an attached battery wand requiring a spacer block to be used with
the installation bracket, as illustrated on the next page. 18V DC Power Supply or satellite
battery pack will not require a spacer block.
■ Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤ Alternatively, measure the width of the headrail and use that width to mark the
headrail end points over the window opening.
■ Mark 2" in from each end of the headrail.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
➤ With shades using a battery wand, there must be a minimum of 15½" between
brackets at the motor end.
➤ With shades using two battery wands, there must be a minimum of 18" between
brackets at the motor end.
Headrail End Marks
Window Opening
2" 2"
Space Evenly
Space Evenly
Min. of 15½" for a Battery Wand
or 18" for Two Battery Wands
on the Motor End

INSTALLATION
7
■ Center the brackets on your marks and mark the screw holes.
➤ A minimum of 1
3
⁄ 4 " flat
vertical surface is required to
mount the brackets.
➤ For shades with attached
battery wand clip, place a
spacer block behind each
installation bracket to allow
for the extra space needed for
these components.
➤ The top of the installation brackets should be at the desired shade height.
IMPORTANT: The brackets should be level and aligned.
■ Extension brackets provide up to 1½" of clearance.
If used, center the brackets on your marks and
mark the screw holes
■ Drill the screw holes using a
3
∕ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
Drywall anchors are not provided.
■ Attach the installation/extension brackets using the
screws provided.
CAUTION: The rear of the installation brackets must
be flush against a flat mounting surface. Do not mount
installation brackets oncurved molding.
■ When using extension brackets, attach the installation
brackets using the screws andspeed nuts provided.
IMPORTANT: For shades with attached battery wand,
leave at least
5
⁄ 8 " for the battery wand and 1" for the
rechargeable battery wand between the wall side of the
extension bracket and the back of the installation bracket.
Proceed to “STEP 2 — Install the Battery Wand (If Applicable)” on page 8.
2"
Installation
Bracket
Spacer
Block
Headrail
End Mark
Extension
Bracket
5⁄8"
Minimum Required
for Attached
Battery Wand

INSTALLATION
8
STEP 2 — Install the Battery Wand (If Applicable)
Battery Wand Clip (If Applicable)
NOTE: Refer to this section only if a battery wand clip was included with the shade.
■ Attach the battery wand clip to the headrail.
IMPORTANT: Position the clip so that
the battery wand will be between
installation brackets.
■ Hook the battery wand clip onto the
back channel ofthe headrail.
■ Rotate the clip down until it snaps
into place.
CAUTION: Be sure the power cable
does not become pinched by the brackets or headrail during installation; damage or
overheating of components couldresult.
CAUTION: Do not connect the battery wand to the power cable prior to installing
the shade.
Headrail-Mounted Rechargeable Battery Wand
■ Position first clip at 6
3
⁄ 4 "from the shade
end with the motor cable.
■ Hold the battery mount up to the first headrail clip. Mount second clip based on the slots
in battery mount.
Battery Wand Clip
Battery
W
and Clip Headrail
6¾"
Place the Second
Clip Aligned with
the Battery Mount