HunterDouglas Duette Parts list manual

Installation • Operation • Care
Duette
®
Honeycomb Shades
Vertiglide
™
Side Stack Design
PowerView
®
Gen 3 Automation

CONTENTS
Questions?
Call Hunter Douglas Consumer Support at [phone].
© 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas
or their respective owners.
GETTING STARTED...............................................................1
Product View (Left Stack) ......................................................1
Dual Operation.......................................................................2
Tools and Fasteners Needed .................................................3
INSTALLATION ......................................................................4
Installation Brackets Required...............................................4
Installation Overview.............................................................4
Outside Mount.......................................................................6
Inside/Ceiling Mount...........................................................10
Install the Fabric Stack ........................................................12
Mount the PowerView®Gen 3 Control Button....................24
Connect the Power Source ..................................................26
Testing the Shade ................................................................29
Calibration Reset Requirement............................................29
OPERATION..........................................................................30
Operating the PowerView®App and Gen 3 Remote ...........30
Resetting the Shade ............................................................32
INSTALLATION - VALANCE ...............................................33
Valance Types ......................................................................33
Valance Attachment ............................................................34
Room Divider Installation ....................................................39
TROUBLESHOOTING ..........................................................40
CARE......................................................................................45
Removing the Shade ...........................................................45
Cleaning Procedures............................................................45
DECLARATIONS...................................................................47
CHILD SAFETY.....................................................................48
WARRANTY .........................................................................49

GETTING STARTED
1
Product View (Left Stack)
Stationary
Rail
Bracket
Tension
Cord
Handle
Stationary Rail
Bottom Bracket
*Located inside headrail
Inside
Mount
Adaptor
Moving
Rail
Fabric Carriers
Stationary
Rail
Headrail
Cord
Tensioners*
Battery
Wands
Moving
Rail
Bracket*
Installation
Brackets
Manual
Control Button
Gear Box
Motor
Ribbon Cable Clip*

2
GETTING STARTED
Thank you for purchasing Hunter Douglas
Duette®Vertiglide™Honeycomb Shades.
With proper installation, operation, and care,
your new shades will provide years of beauty
and performance.
To get started, unpack the shade and
remove all foam/packaging materials.
Check that all parts shown on the packing
list are included with the order. Please
thoroughly review this instruction booklet
before beginning the installation.
IMPORTANT: Cords are wrapped around
a cord organizer located approximately 6"
from the top of the moving rail. Please
do not unwrap the cords until instructed to do so.
Dual Operation
An innovative feature of Duette®Vertiglide™with PowerView®Gen 3 Automation is dual
operation: your shade can be operated either by hand (manual) or with the PowerView
Gen 3 remote (automated). The drive belt automatically disengages after each automated
use, allowing the shade to be traversed manually. When the remote is used, the drive belt
automatically re-engages for automated operation.
With dual operation, the PowerView App can be used for precise positioning of the shade.
The App knows the position of the shade when the motor re-engages, so if the shade has
been moved manually, the App positions the shade correctly.
Do Not
Unwrap
Cords
Yet

GETTING STARTED
3
Tools and Fasteners Needed
■ Flat blade and magnetic-tipped Phillips screwdrivers
■ Level (laser level is recommended)
■ Measuring tape and pencil
■ Power drill,
3
⁄ 32 " drill bit, and
1
⁄ 4 " hex driver
■ Scissors
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per installation bracket.
■ Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws
long enough for a secure attachment.
■ Speed Nuts and Screws (Provided). Extension brackets come with speed nuts
and screws.
■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Two Provided with
Each Extension Bracket)
#6 x 1
1
∕ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)

INSTALLATION
4
Installation Brackets Required
The number of installation brackets required varies with
headrail width, as shown in the table.
NOTE: Two installers are recommended for
shades over 84" wide.
Installation Overview
Installation of Vertiglide™shades varies based on the shade mounting type, stacking
configuration, and the valance type selected.
Mounting Types and Window Terminology
■ Review the mounting types and basic window terminology illustrated below. Determine
if your shade is an outside mount or inside mount. For ceiling mount applications, refer to
the inside mount instructions.
*Use all brackets provided
Shade
Width
Brackets
Required*
12" – 31" 2
31
1
⁄ 8 " – 66" 3
66
1
⁄ 8 " – 96" 4
96
1
⁄ 8 " – 139" 5
139
1
⁄ 8 " – 168" 6
Molding
Floor
Jamb Jamb
Head Jamb
Outside Mount
Shade mounts outside
door or window opening.
Inside Mount
Shade fits within door
or window opening.
Window or
Patio/Sliding Door

INSTALLATION
5
Stacking Configurations
■ Determine which Vertiglide stacking configuration you are installing: left stack or right stack.
■ If a sliding glass door opens from the right side, a left stack configuration is best. If the
door opens from the left side, a right stack configuration is best.
NOTE: A left stack configuration is shown throughout these instructions. Procedures for a
right stack configuration are the same but at opposite sides of the fabric stack and headrail.
Next Step
■ Refer to the page below based on your shade mounting type:
➤ Outside Mount — Page 6
➤ Inside/Ceiling Mount — Page 10
Left Stack Right Stack

INSTALLATION – OUTSIDE MOUNT
6
Outside Mount
Mount the Installation Brackets
■ Center the headrail over the window opening at the desired height. Measure the width of
the window and use a pencil to mark the center of the window. Measure the width of the
headrail and mark the center of the headrail. Line up the center marks.
■ Mark end bracket locations 8" in from each end of the headrail.
➤ Mark the locations of any additional brackets, spaced evenly between the two end
brackets. Mount into wood whenever possible.
■ Determine where to place the top of the installationbrackets.
➤ Add the desired floor clearance to the ordered
height of the shade. The ordered height can be
found on the shipping box, headrail, or shade
bag. A minimum of
1
⁄ 2 " floor clearance
is recommended.
➤ Measure the total distance up from the floor.
This is where to place the top of the
installation brackets.
➤ A minimum flat vertical surface of 1
1
⁄ 4 " is
required to mount the brackets.
CAUTION: The rear of the brackets must be
flush against a flat mounting surface. Do not
mount brackets oncurved molding.
End of Headrail
Window/Door Opening
8" 8"
Space Evenly Space Evenly
Top of
Bracket
Floor Clearance
Ordered
Shade
Height

7
INSTALLATION – OUTSIDE MOUNT
■ Center the brackets on your marks and mark the screw holes.
➤ When using extension brackets, mark two screw holes per bracket.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall. Use the drill bit size
recommended by the manufacturer.
■ Attach the installation or extension brackets using the screws provided.
IMPORTANT: The front edges of the brackets must be level and aligned to each other.
■ If using extension brackets, attach an installation bracket to
the underside of each extension bracket using theprovided
screws and speed nuts.

INSTALLATION – OUTSIDE MOUNT
8
■ If using spacer blocks, first attach the installation bracket to the
1
⁄ 2 " spacer block before stacking additional spacer blocks or
shims together.
➤ Insert the legs of the installation bracket into the tabs on the spacer
block.
➤ Then rotate the installation bracket back.
➤ Use a maximum of three spacer blocks (1
1
⁄ 2 ") per
installation bracket.
■ Attach the spacer blocks and installation brackets
with #6 hex head mounting screws long enough
for asecure installation. (Longer screws are
not provided.
➤ The top of the spacer blocks should be at the
desired shade height.
➤ The front edges of the installation brackets
must be level and aligned to each other.
CAUTION: Use drywall anchors when mounting
into drywall.
CAUTION: The rear of the spacer blocks must be
flush against a flat surface. Do not mount spacer
blocks and installation brackets oncurved molding.
Tab
Tab
Longer Screw
(Not Provided)
Maximum
1
1
∕ 2 "
Never use more than 1
1
∕ 2 " of spacer blocks/shims!
IMPORTANT: The provided 1
1
∕ 2 " screws can
only be used with a maximum of one
1
∕ 8 " shim.
You will need to supply longer screws
if additional clearance is required.
A minimum 1
1
∕ 4 " length of screw threads must
extend beyond the last spacer block or shim.
Use appropriate wall anchors when mounting
into drywall.
2" (Not provided; up to
5
∕ 8 " of spacer blocks/shims)
2
1
∕ 2 " (Not provided; up to 1
1
∕ 8 " of spacer blocks/shims)
3" (Not provided; up to 1
1
∕ 2 " of spacer blocks/shims)
1
1
∕ 4 " Minimum
Shim
Maximum of One
Shim with Provided
1
1
∕ 2 " Screws

9
INSTALLATION – OUTSIDE MOUNT
Mount the Headrail
■ Mount the headrail into the installation brackets. Do not remove any components from the
headrail. Both end plates should remain attached to the ends of the headrail.
➤ Carefully align the headrail with the end marks on the mounting surface. Headrail
position cannot easily be adjusted after the headrail is mounted. (Remember that the
end of the gear box is the end of the headrail on the stacking side.)
➤ Place the front groove on the headrail onto the front lip of the installation brackets.
➤ Rotate the rear of the headrail up and push back until the headrail snaps in place.
Proceed to “Install the Fabric Stack” on page 12.
Align Headrail with End Marks
Snap in
Place
Place Groove onto
Front of Bracket
Align End of
Gear Box with
End Mark

INSTALLATION – INSIDE MOUNT
10
Inside/Ceiling Mount
Mount the Installation Brackets
■ Mark 8" in from each jamb. This marks the center points of the two end brackets.
➤ Mark the locations of any additional brackets, spaced evenly between the two end
brackets.
■ Center the brackets on your marks and mark the screw holes.
➤ The minimum casement depth for mounting the installation brackets is
1
⁄ 2 ". Mark both
of the winged screw holes with shallow mounting depths.
➤ The minimum casement depth for a
fully recessed mount varies with
valance type and fabric pleat size, as
shown in the table. Mark the center
screw hole when depth permits.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall. Use the drill bit size
recommended by the manufacturer.
Window/Door Opening
8" Space Evenly
Jamb
Jamb
Space Evenly 8"
Valance
Type
Fully Recessed Depth
3
⁄ 4 " Pleat 1
1
⁄ 4 " Pleat
Aluminum 3
7
⁄ 8 " 4
5
⁄ 8 "
Alternative
Wood 4
1
⁄ 4 " 5"
Minimum
1
∕ 2 "Use Center Hole
When Depth Permits

11
INSTALLATION – INSIDE MOUNT
■ Attach the installation brackets using the screws provided.
IMPORTANT: Be sure the front edges of the installation brackets are level and aligned to
each other. Use shims if necessary to level the brackets.
Mount the Headrail
■ Mount the headrail into the installation brackets. Do not remove any components from the
headrail. Both end plates should remain attached to the ends of the headrail.
➤ Place the front groove on the headrail onto the front lip of the installation bracket.
➤ Position the end of the headrail opposite the fabric stack flush against the jamb.
This leaves a gap on the stationary rail side. The stationary rail fills this gap when
anchored.
➤ Rotate the rear of the headrail up and push back until the headrail snaps in place.
Place Groove onto
Front of Bracket
Snap in
Place
Gap Left Stack Shown Flush

INSTALLATION
12
Install the Fabric Stack
NOTE: The installation procedures that follow are the same for inside and outside mounts,
except where indicated.
Prepare the Fabric Stack
■ Start with the left fabric stack. Insert the left bracket of the stationary rail bracket into the
vertical rail (on the side where the fabric stacks).
➤ The bracket fits into the grooves on the rear of the vertical rail.
➤ Insert the bracket until it is seated and the bracket catch snaps into the hole on the
back of the rail. Check that the bracket catch is fully engaged.
Insert Bracket
into Grooves
Continue to
Slide Bracket
Seated Bracket
Bracket Catch

INSTALLATION
13
■ Insert the stationary rail bottom bracket into the bottom of the stationary rail.
➤ The bracket fits into grooves at the bottom of the rail.
➤ Insert the bracket with the mounting flanges to the back, away from the fabric stack as
shown. Do not seat the bracket; about
1
⁄ 4 " should extend from the rail.
➤ After inserting the bracket, peel off the red label.
Install the Fabric Stack into the Headrail
■ Insert the moving rail onto the moving rail bracket.
➤ The bracket fits into the grooves on the rear of
the vertical rail. Be sure to fit the bracket into
both rear grooves.
➤ Insert the bracket until the bracket catch snaps
into the hole on the back of the rail. Check that
the bracket catch is fully engaged.
Insert Bracket
into Grooves
Rear Grooves
Moving
Rail

INSTALLATION
14
■ Review the diagram below to familiarize yourself with where the fabric carrier wheels fit
inside the headrail. Note that the headrail is notched to allow insertion of the wheels.
➤ Above the notch is a foam block to keep the wheels in place during installation.
Compress the foam to install the fabric carrier wheels.
■ Insert the fabric carrier wheels into the headrail through the notch on the stationary rail
side, compressing the foam block. (Unwrap a small amount of cord from the orange cord
organizer if you need more slack.)
➤ The wheels with clear stems fit into the rear channel and the wheels with black stems
into the front channel.
NOTE: The fabric carrier wheels only fit into the rail the correct way; it is not possible to
install them into the wrong channel.
IMPORTANT: Do not attach the stationary rail bracket until after inserting all fabric
carriers.
Foam Block
Above Notch
Clear Stem
Fabric Carriers
Black Stem
Fabric Carriers
FRONT
Clear = Rear
Black = Front

INSTALLATION
15
■ Install the stationary rail bracket.
➤ Hook the stationary rail bracket to the headrail as illustrated below.
➤ After hooking it to the headrail, you may allow the stationary rail to hang freely.
■ Position the stationary rail bracket.
➤ To move the stationary rail bracket, pull the bottom of the rail into the room slightly
before sliding the bracket.
➤ Outside Mount: Move the stationary rail bracket so that the stationary rail is aligned
with the end of the gear box.
➤ Inside Mount: Move the stationary rail bracket so that the stationary rail is flush
against the jamb.
Stationary
Rail
Stationary
Rail Bracket
Align
Outside Mount
Inside Mount
Flush
Against
Jamb

INSTALLATION
16
■ Outside Mount: Attach the stationary rail bottom bracket. The bracket may be attached
to the wall or floor. In most cases, to avoid drilling into the floor it is attached to the wall.
➤ Level the stationary rail front to back
and side to side.
➤ Attach the stationary rail bottom
bracket using the screw provided.
➤ If you used spacer blocks or extension
brackets with the installation
brackets, use an extension bracket to
mount the stationary rail away from
the wall.
CAUTION: Use drywall anchors when
mounting into drywall.
Level the
Stationary
Rail
Wall
Stationary Rail
Bottom Bracket
Stationary
Rail
Stationary Rail
Bottom Bracket
Stationary
Rail
Extension
Bracket
Wall

INSTALLATION
17
■ Inside Mount: Attach the stationary rail bottom bracket. The bracket may be attached to
the sill or floor. It may also be attached to the jamb using the inside mount adapter.
➤ Be sure the stationary rail is flush against the jamb.
➤ Floor or sill attachment: Attach the stationary rail bottom bracket using the screw
provided.
➤ Jamb attachment: Use the inside
mount adaptor to secure the stationary
rail to the side of the jamb.
— Slide the inside mount adaptor
onto the stationary rail bottom
bracket. Align the screw hole of
the adaptor to face the side jamb
(or side wall).
— Secure with the provided screw
through the inside mount
adaptor and into the side jamb
(or side wall).
NOTE: If you ordered your shade with a
cut-out, for baseboards or other obstructions, you must use the inside mount adaptor.
CAUTION: Use drywall anchors when mounting into drywall.
Jamb
Attachment
Inside Mount
Adapter
Stationary
Rail Bottom
Bracket
Stationary
Rail Bottom
Bracket
Floor or Sill Attachment Jamb Attachment

INSTALLATION
18
■ Secure the stationary rail bracket using
the provided small screw. Hold the
bracket in place and screw through
either of the two holes on the bracket.
NOTE: Two #8 x
3
⁄ 8 " pan head screws
are provided; one is a spare.
Set Cord Tension
■ Unwrap the cord from the orange cord organizer.
➤ Remove any twists by running a finger between the two cords.
➤ Note that both ends of the cords are tied to washers to prevent the cords from slipping
into the vertical rail.