HunterDouglas Duette Parts list manual

Installation • Operation • Care
Duette
®
Honeycomb Shades
Vertiglide
™
Side Stack Design
PowerView
®
Gen 3 Automation

CONTENTS
Questions?
Call Hunter Douglas Consumer Support at [phone].
© 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas
or their respective owners.
GETTING STARTED...............................................................1
Product View (Left Stack) ......................................................1
Dual Operation.......................................................................2
Tools and Fasteners Needed .................................................3
INSTALLATION ......................................................................4
Installation Brackets Required...............................................4
Installation Overview.............................................................4
Outside Mount.......................................................................6
Inside/Ceiling Mount...........................................................10
Install the Fabric Stack ........................................................12
Mount the PowerView®Gen 3 Control Button....................24
Connect the Power Source ..................................................26
Testing the Shade ................................................................29
Calibration Reset Requirement............................................29
OPERATION..........................................................................30
Operating the PowerView®App and Gen 3 Remote ...........30
Resetting the Shade ............................................................32
INSTALLATION - VALANCE ...............................................33
Valance Types ......................................................................33
Valance Attachment ............................................................34
Room Divider Installation ....................................................39
TROUBLESHOOTING ..........................................................40
CARE......................................................................................45
Removing the Shade ...........................................................45
Cleaning Procedures............................................................45
DECLARATIONS...................................................................47
CHILD SAFETY.....................................................................48
WARRANTY .........................................................................49

GETTING STARTED
1
Product View (Left Stack)
Stationary
Rail
Bracket
Tension
Cord
Handle
Stationary Rail
Bottom Bracket
*Located inside headrail
Inside
Mount
Adaptor
Moving
Rail
Fabric Carriers
Stationary
Rail
Headrail
Cord
Tensioners*
Battery
Wands
Moving
Rail
Bracket*
Installation
Brackets
Manual
Control Button
Gear Box
Motor
Ribbon Cable Clip*

2
GETTING STARTED
Thank you for purchasing Hunter Douglas
Duette®Vertiglide™Honeycomb Shades.
With proper installation, operation, and care,
your new shades will provide years of beauty
and performance.
To get started, unpack the shade and
remove all foam/packaging materials.
Check that all parts shown on the packing
list are included with the order. Please
thoroughly review this instruction booklet
before beginning the installation.
IMPORTANT: Cords are wrapped around
a cord organizer located approximately 6"
from the top of the moving rail. Please
do not unwrap the cords until instructed to do so.
Dual Operation
An innovative feature of Duette®Vertiglide™with PowerView®Gen 3 Automation is dual
operation: your shade can be operated either by hand (manual) or with the PowerView
Gen 3 remote (automated). The drive belt automatically disengages after each automated
use, allowing the shade to be traversed manually. When the remote is used, the drive belt
automatically re-engages for automated operation.
With dual operation, the PowerView App can be used for precise positioning of the shade.
The App knows the position of the shade when the motor re-engages, so if the shade has
been moved manually, the App positions the shade correctly.
Do Not
Unwrap
Cords
Yet

GETTING STARTED
3
Tools and Fasteners Needed
■ Flat blade and magnetic-tipped Phillips screwdrivers
■ Level (laser level is recommended)
■ Measuring tape and pencil
■ Power drill,
3
⁄ 32 " drill bit, and
1
⁄ 4 " hex driver
■ Scissors
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per installation bracket.
■ Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws
long enough for a secure attachment.
■ Speed Nuts and Screws (Provided). Extension brackets come with speed nuts
and screws.
■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Two Provided with
Each Extension Bracket)
#6 x 1
1
∕ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)

INSTALLATION
4
Installation Brackets Required
The number of installation brackets required varies with
headrail width, as shown in the table.
NOTE: Two installers are recommended for
shades over 84" wide.
Installation Overview
Installation of Vertiglide™shades varies based on the shade mounting type, stacking
configuration, and the valance type selected.
Mounting Types and Window Terminology
■ Review the mounting types and basic window terminology illustrated below. Determine
if your shade is an outside mount or inside mount. For ceiling mount applications, refer to
the inside mount instructions.
*Use all brackets provided
Shade
Width
Brackets
Required*
12" – 31" 2
31
1
⁄ 8 " – 66" 3
66
1
⁄ 8 " – 96" 4
96
1
⁄ 8 " – 139" 5
139
1
⁄ 8 " – 168" 6
Molding
Floor
Jamb Jamb
Head Jamb
Outside Mount
Shade mounts outside
door or window opening.
Inside Mount
Shade fits within door
or window opening.
Window or
Patio/Sliding Door

INSTALLATION
5
Stacking Configurations
■ Determine which Vertiglide stacking configuration you are installing: left stack or right stack.
■ If a sliding glass door opens from the right side, a left stack configuration is best. If the
door opens from the left side, a right stack configuration is best.
NOTE: A left stack configuration is shown throughout these instructions. Procedures for a
right stack configuration are the same but at opposite sides of the fabric stack and headrail.
Next Step
■ Refer to the page below based on your shade mounting type:
➤ Outside Mount — Page 6
➤ Inside/Ceiling Mount — Page 10
Left Stack Right Stack

INSTALLATION – OUTSIDE MOUNT
6
Outside Mount
Mount the Installation Brackets
■ Center the headrail over the window opening at the desired height. Measure the width of
the window and use a pencil to mark the center of the window. Measure the width of the
headrail and mark the center of the headrail. Line up the center marks.
■ Mark end bracket locations 8" in from each end of the headrail.
➤ Mark the locations of any additional brackets, spaced evenly between the two end
brackets. Mount into wood whenever possible.
■ Determine where to place the top of the installationbrackets.
➤ Add the desired floor clearance to the ordered
height of the shade. The ordered height can be
found on the shipping box, headrail, or shade
bag. A minimum of
1
⁄ 2 " floor clearance
is recommended.
➤ Measure the total distance up from the floor.
This is where to place the top of the
installation brackets.
➤ A minimum flat vertical surface of 1
1
⁄ 4 " is
required to mount the brackets.
CAUTION: The rear of the brackets must be
flush against a flat mounting surface. Do not
mount brackets oncurved molding.
End of Headrail
Window/Door Opening
8" 8"
Space Evenly Space Evenly
Top of
Bracket
Floor Clearance
Ordered
Shade
Height

7
INSTALLATION – OUTSIDE MOUNT
■ Center the brackets on your marks and mark the screw holes.
➤ When using extension brackets, mark two screw holes per bracket.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall. Use the drill bit size
recommended by the manufacturer.
■ Attach the installation or extension brackets using the screws provided.
IMPORTANT: The front edges of the brackets must be level and aligned to each other.
■ If using extension brackets, attach an installation bracket to
the underside of each extension bracket using theprovided
screws and speed nuts.

INSTALLATION – OUTSIDE MOUNT
8
■ If using spacer blocks, first attach the installation bracket to the
1
⁄ 2 " spacer block before stacking additional spacer blocks or
shims together.
➤ Insert the legs of the installation bracket into the tabs on the spacer
block.
➤ Then rotate the installation bracket back.
➤ Use a maximum of three spacer blocks (1
1
⁄ 2 ") per
installation bracket.
■ Attach the spacer blocks and installation brackets
with #6 hex head mounting screws long enough
for asecure installation. (Longer screws are
not provided.
➤ The top of the spacer blocks should be at the
desired shade height.
➤ The front edges of the installation brackets
must be level and aligned to each other.
CAUTION: Use drywall anchors when mounting
into drywall.
CAUTION: The rear of the spacer blocks must be
flush against a flat surface. Do not mount spacer
blocks and installation brackets oncurved molding.
Tab
Tab
Longer Screw
(Not Provided)
Maximum
1
1
∕ 2 "
Never use more than 1
1
∕ 2 " of spacer blocks/shims!
IMPORTANT: The provided 1
1
∕ 2 " screws can
only be used with a maximum of one
1
∕ 8 " shim.
You will need to supply longer screws
if additional clearance is required.
A minimum 1
1
∕ 4 " length of screw threads must
extend beyond the last spacer block or shim.
Use appropriate wall anchors when mounting
into drywall.
2" (Not provided; up to
5
∕ 8 " of spacer blocks/shims)
2
1
∕ 2 " (Not provided; up to 1
1
∕ 8 " of spacer blocks/shims)
3" (Not provided; up to 1
1
∕ 2 " of spacer blocks/shims)
1
1
∕ 4 " Minimum
Shim
Maximum of One
Shim with Provided
1
1
∕ 2 " Screws