HunterDouglas Duette User manual

Installation
•
Operation
•
Care
Duette
®
and Applause
®
HoneycombShades
SkyLift
™
PowerView
®
Gen 3 Automation

CONTENTS
Questions?
Call Hunter Douglas Consumer Support at [phone].
© 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
GETTING STARTED.................................................................1
Product View............................................................................1
Tools Needed ...........................................................................2
ASSEMBLY...............................................................................3
Arrange the Shade Components for Assembly .......................3
Insert the Top Tension Plates in Place.....................................5
Attach the Side Rails to the Top and Bottom Rails .................6
Insert the Bottom Tension Plates in Place...............................9
Install the Bottom Rail Cover...................................................9
Adjust the Tension ...................................................................10
Connect the Power Source ......................................................11
18V DC Power Supply.............................................................. 13
Test the Shade .........................................................................14
INSTALLATION ........................................................................15
Install the Shade — Inside Mount..........................................15
Install the Shade — Outside Mount.......................................17
Finish Mounting the Power Supply..........................................19
18V DC Power Supply.............................................................. 21
OPERATION..............................................................................22
Operating the PowerView®App and Gen 3 Remote ...............22
Resetting the Shade (If Necessary) ........................................23
TROUBLESHOOTING ..............................................................24
CARE..........................................................................................29
Removing the Shade (If Necessary) ........................................29
Cleaning Procedures................................................................29
CHILD SAFETY.........................................................................31
DECLARATIONS.......................................................................32
WARRANTY .............................................................................33

GETTING STARTED
1
Product View
Top Rail
Bottom Rail
Inside Mount
Installation
Bracket
Side
Rail
(Left)
Moving
Rail
Control
Button
Bottom
Corner
Bracket
Satellite Battery Pack
Battery Wand
(For Shades Narrower than 38")
Battery Wand
Cover
Battery Power Cable
Battery Power Cable
Battery Wand
Holder
Spacer
Blocks
Battery Wand
(For 38" and Wider Shades)
18V DC Power
Supply (Optional)
Moving
Rail
End Cap
Top
Corner
Bracket
Tension
Cable
Bottom Tension
Plate and Screw
Outside
Mount
Installation
Bracket
Tension Screw
and
Top Tension
Plate
Corner Cover
Side
Rail
(Right)
Tension Cable
Bracket
Motor
Assembly
R
Battery Power Cable
L
R
Rechargeable Battery W
and —
Satellite Mount Only

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Duette®or Applause®SkyLift™Honeycomb Shades.
With proper installation, operation, and care, your new shades will provide years of beauty
and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
Mounting Types
CAUTION: This shade cannot be installed as a “side stack” shade, operating from side-to-
side within the window. Also, it cannot be installed as a “top-down” shade, where the fabric
stack is at the bottom of the window.
Tools Needed
■
5
⁄ 64 " Allen wrench (provided)
■ Level (laser level is recommended)
■ Measuring tape and pencil
■ Needle-nose pliers
■ Phillips screwdriver (magnetized screwdriver is recommended)
■ Power drill,
3
⁄ 32 " drill bit, and
1
⁄ 4 " hex driver
■ Sharp scissors
■ Tape
Inside Mount
Shade fits within
window opening.
Outside Mount
Shade mounts outside
window opening.

ASSEMBLY
3
Arrange the Shade Components for Assembly
■ Unwrap the shade components.
➤ Clear a large, clean space on the floor and position the components for assembly.
➤ Remove the bubble wrap from the shade.
■ Orient the top rail with the fabric colored side facing up and the bottom rail with the
control button facing up. Arrange the side rails with the “L” sticker on the left and the “R”
sticker on the right. Orient the side rails so that the top corner brackets are at the top and
the bottom corner brackets are at the bottom.
■ Slide the moving rail end caps close to the top corner brackets.
“L” “R”
Top Corner Bracket Moving Rail End Cap
- Left
Moving Rail End Cap
- Right
Bottom Corner Bracket
Gray White

ASSEMBLY
4
■ Inside Mount shades only: Light gap seals
should be inserted into the front channel of all
four rails. Make sure they are inserted in the
correct orientation, as shown.
■ Inside Mount shades only: If the angle of the
installed shade will be 45° or steeper, slide two
spacer blocks into the rear channel on the underside
of the bottomrail. The spacer blocks prevent the light
gap seal from over-compressing and ensure even
positioning of the shade in the casement.
➤ Position the spacer blocks approximately one-
fourth the shade widthfrom each end of the
bottom rail.
➤ The plastic spacer blocks have tabs of
1
⁄ 2 ",
3
⁄ 8 ",
and
1
⁄ 4 ". If necessary, break off the outer tabs to
adjust the spacer block to the appropriate size, so
the shade fits evenly into thecasement.
NOTE: The spacer blocks are packaged with the
corner covers.
Back
of
Shade
Front of Shade
Light Gap
Seal

ASSEMBLY
5
Insert the Top Tension Plates in Place
IMPORTANT: Make sure the bottom rail and the bottom corner bracket with the “R” sticker
are placed on the right side before beginning the assembly.
■ Position the left side rail close to the top rail.
■ Orient and insert the top left tension plate in the slot in the top corner bracket on the left
side rail.
TIP: Tilt the screwhead up to insert the top tension plate first, then insert the screwhead
in place.
■ Place a strip of tape over the screwhead to
keep the screw in place.
■ Repeat the above steps on the right side.
■ If there are more than two tension cables: Make sure all the top tension screw(s) and
the top tension plate(s) are in place.

ASSEMBLY
6
Attach the Left Side Rail to the Bottom Rail
■ Insert the bottom left corner bracket into the
bottom rail.
■ Align the left end of the shaft in the bottom rail with
the drive gear shaft.
■ Slide the leveling socket onto the shaft and tighten
the locking collar using the provided
5
⁄ 64 " Allen wrench.
Attach the Side Rails to the Top and Bottom Rails
Attach the Left Side Rail to the Top Rail
■ Insert the top left corner bracket into the top rail and
the moving rail end cap into the moving rail, while
keeping the fabric stacked.
IMPORTANT: Make sure both prongs of the moving
rail end cap are in the bottom channel of the
moving rail.
CAUTION: Be careful not to entangle the cable with
any of the shade components.
■ Stack the fabric evenly near the top rail.
Leveling Sockets
Locking Collar

ASSEMBLY
7
Attach the Right Side Rail to the Top Rail
■ Insert the top right corner bracket into the top rail and
the moving rail end cap into the moving rail, while
keeping the fabric stacked.
IMPORTANT: Make sure both prongs of the moving
rail end cap are in the bottom channel of the
moving rail.
CAUTION: Be careful not to entangle the cable with
any of the shade components.
■ Stack the fabric evenly near the top rail.
Attach the Right Side Rail to the Bottom Rail
■ Insert the bottom right corner bracket into the
bottom rail.
■ Align the right end of shaft in the bottom rail with the
drive gear shaft.
■ Slide the leveling socket onto the shaft and tighten
the locking collar using the provided
5
⁄ 64 " Allen wrench.
Leveling Sockets
Locking Collar

ASSEMBLY
8
Secure the Side Rails to the Top Rail
■ Hook one end of the bead chain between the third
and fourth bead from the end in the slot in the top
left corner bracket.
■ Pull the bead chain taut and secure the other end
of the bead chain in the slot in the top right
corner bracket.
IMPORTANT: Make sure the bead chain is taut in
order to hold the side rails together.
■ Cut the excess bead chain, leaving 3 to 4 extra beads
past the slot.
Secure the Side Rails to the Bottom Rail
■ Hook one end of bead chain between the third and
fourth bead from the end in the slot in the bottom left
corner bracket.
■ Pull the bead chain taut and secure the other end
of bead chain in the slot in the bottom right
corner bracket.
IMPORTANT: Make sure the bead chain is under
the tension cable brackets and taut in order to hold
the side rails together.