HunterDouglas Silhouette Nantucket PowerView Gen 3... Parts list manual

Installation • Operation • Care
Silhouette
®
and Nantucket
™
Window Shadings
PowerView
®
Gen 3 Automation

CONTENTS
© 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
Questions?
Call Hunter Douglas Consumer Support at [phone].
GETTING STARTED...............................................................1
Product View..........................................................................1
Tools and Fasteners Needed .................................................2
INSTALLATION ......................................................................3
Installation Overview.............................................................3
STEP 1: Mount the Installation Brackets..............................3
Mount the Installation Brackets — Inside Mount................4
Mount the Installation Brackets — Outside Mount .............7
Mount the Installation Brackets — End Mount....................9
STEP 2: Install the Battery Wand (If Applicable)................10
STEP 3: Install the Shading.................................................12
STEP 4: Connect the Power Source (If Applicable) ............14
18V DC Power Supply..........................................................18
Testing the Shading.............................................................20
Attach Magnetic Hold-Down Brackets (Optional)...............21
OPERATION..........................................................................22
Operating the PowerView App and Gen 3 Remote.............22
Resetting the Shading (If Necessary)..................................23
TROUBLESHOOTING ..........................................................24
CARE......................................................................................31
Removing the Shading (If Necessary) .................................31
Cleaning Procedures............................................................31
DECLARATIONS...................................................................33
CHILD SAFETY.....................................................................34
WARRANTY .........................................................................35

GETTING STARTED
1
Product View
Control
Button
Installation
Brackets
Limit Stops
Weight
Clip
Weight
Clip
Bottom Rail
Balance Weight
Power Cable

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Silhouette®or Nantucket™Window Shadings with
PowerView®Gen 3 Automation. With proper installation, operation, and care, your new
shadings will provide years of beauty and performance.
Please thoroughly review this instruction booklet and the packing list before beginning the
installation.
Tools and Fasteners Needed
■
1
⁄ 4 " Hex, Flat blade, and Phillips screwdrivers ■ Level (laser level is recommended)
■ Measuring tape and pencil ■ Pliers or heavy-duty scissors
■ Power drill,
3
⁄ 32 " drill bit, and
1
⁄ 4 " hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per installation bracket.
■ Longer Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long
enough for a secure attachment.
■ Speed Nuts and Screws (Provided). Extension brackets come with screws and speed nuts.
■ Rechargeable Battery Wand Spacer Block Kit (Provided with rechargeable
battery wand option). Spacer block kit includes two #8 2½" screws and
two ½" spacer blocks.
■ Outside Mount battery Wand Spacer Block Kit: Available in ½" and ¼" kits.
■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
#6 x 1½"
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)
Rechargeable Battery Wand
Spacer Block Kit
(Provided with Rechargeable
Battery Wand)
1
∕ 2 "
1
∕ 2 "
Outside Mount Battery Wand
Spacer Block Kit
(Available in
1
∕ 2 " and
1
∕ 4 ")
Importance of Limit Stops on Silhouette and Nantucket Window Shadings
Limit stops serve as the upper travel limit for the bottom rail, preventing it from rotating
around the fabric roll. Limit stops are located 6" from the ends of the headrail or are
centered on shadings less than 36" wide.
When a shading is made, the limit stops are adjusted according to the size of the fabric
roll. Occasionally, this adjustment changes during shipping or installation. If this happens,
problems can be fixed by readjusting the limit stops. See page29 in the Troubleshooting
section if shading operation is difficult or if the bottom rail rotates around the fabric roll.
Shown below are the four possible positions of limit stops for large to small fabric rolls.
Large Fabric RollSmall Fabric Roll

INSTALLATION
3
Installation Overview
To install your shading, you will need to perform the following four steps:
STEP 1: Mount the Installation Brackets
STEP 2: Install the Battery Wand (If Applicable)
STEP 3: Install the Shading
STEP 4: Connect the Power Source (If Applicable)
STEP 1: Mount the Installation Brackets
■ Your order will include the correct number of installation brackets for your shading width,
as shown in the table below.
■ Shading orders may also include spacer blocks or extension brackets, if they were
specified for added clearance.
➤ Extension brackets are used for end mount shadings, as well.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■ Refer to the appropriate page below based on the mounting type chosen for your order:
➤ Inside Mount — page4
➤ Outside Mount — page7
➤ End Mount — page9
Installation Bracket For Added Clearance
Shading Width Brackets
2
3
4Extension
Bracket
Spacer
Blocks
14" to 48"
48
1
∕ 8 " to 96"
96
1
∕ 8 " to 120"
1
∕ 2 "
1
∕ 4 "
Inside Mount
Shading fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb
Outside Mount
Shading mounts outside
window opening.

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
Prepare the Installation Brackets
NOTE: Back cover is not available with
rechargeable battery wand.
■ If using the optional back cover:
NOTE: If you have a battery wand, do
not remove the top tab on the back
cover bracket.
➤ If you have a satellite battery pack or an
18V DC Power Supply, remove the top
tab on the back cover bracket.
➤ Snap the back cover bracket into the
metal installation bracket.
■ If not using the optional back cover:
➤ If you have a battery wand, remove the
bottom tab from the back cover bracket.
➤ Snap the back cover bracket into the
metal installation bracket. This ensures
adequate space for the battery wand.
➤ If you have a satellite battery pack or an
18V DC Power Supply, it is not necessary
to use the back cover bracket.
Remove top tab if using a satellite
battery pack or an 18V DC Power Supply.
Back Cover Bracket
Remove bottom tab if using a
battery wand and no back cover.
Top Tab
Bottom Tab
Back Cover
Slots

INSTALLATION
5
Mount the Installation Brackets
■ Measure and mark end bracket locations 2” in from each jamb.
➤ If more than two installation brackets are required (see table on page 3), mark the
location of additional bracket(s) spaced evenly between the two end bracket locations.
Mount into wood whenever possible.
➤ Allow a minimum of 18” between bracket centerlines on the motor side for
the battery wand/rechargeable battery wand.
➤ The depth required for mounting will vary depending on the power supply and
mounting type.
2"
Motor
Side
2"
Space Evenly
Jamb Jamb
Space Evenly
18" Minimum for Battery Wand
or Rechargeable Battery Wand
Operating System Type
Minimum Mounting Depth Fully Recessed Depth
Without
Back Cover
With
Back Cover
Without
Back Cover
With
Back Cover
Classic PowerView®Gen 3 with
Battery Wand 2" 2
1
⁄ 4 "4
1
⁄ 16 " 4
5
⁄ 16 "
Classic PowerView Gen 3 with
Rechargeable Battery Wand 2
1
⁄ 4 " — 4
5
⁄ 16 "—
Quartette PowerView Gen 3 with
Battery Wand 2"2
1
⁄ 4 "4
9
⁄ 16 "4
13
⁄ 16 "
Quartette PowerView Gen 3 with
Rechargeable Battery Wand 2
1
⁄ 4 "— 4
13
⁄ 16 "—

INSTALLATION
6
■ Center the installation brackets on your marks and mark the location of the screw holes.
➤ Allow sufficient rear clearance
when positioning the brackets.
NOTE: Rear clearance is the
distance between the back of the
installation bracket and the nearest
obstruction; such as glass or frame.
IMPORTANT: The back cover is not available with the rechargeable battery wand.
IMPORTANT: The front edges of the installation brackets must be level
and aligned.
WARNING: Failure to properly align the brackets could result in the headrail
releasing from the brackets.
■ Drill the screw holes using a
3
⁄ 32 ” drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
■ Use a level to check that the mounting surface is level. If
necessary, you can shim (not provided) the brackets.
■ Attach the installation brackets using the screws provided.
IMPORTANT: Do not overtighten the screws. Check to
ensure the lever can be moved easily side to side. If not,
loosen the screws in one-eighth turn increments until the lever
can be moved easily.
Proceed to “STEP 2: Install the Battery Wand (If Applicable)” on page10.
Rear
Clearance
Nearest
Obstruction
Jamb
Operating System and Power Supply Rear Clearance
Classic PowerView Gen 3 with satellite battery ¼"
Classic PowerView Gen 3 with battery wand ¾"
Classic PowerView Gen 3 with rechargeable battery wand 1"
Quartette PowerView Gen 3 with satellite battery ¼"
Quartette PowerView Gen 3 with battery wand ¾"
Quartette Power View Gen 3 with rechargeable battery wand 1"

INSTALLATION
7
Mount the Installation Brackets — Outside Mount
■ Center the headrail over the window
opening at the desired height.
Use a pencil to lightly mark each
end of the headrail.
➤ Alternatively, measure the
width of the headrail and
use that width to mark the
headrail end points over the
window opening.
■ Mark 2” in from each of the headrail end marks.
➤ If more than two installation brackets are required (see table on page 3), mark the
location of additional bracket(s) spaced evenly between the two end bracket locations.
Mount into wood whenever possible. Allow a minimum of 18” from the motor side
for the battery wand/rechargeable battery wand.
■ Center the installation brackets or extension brackets on your marks and mark where to
drill the screw holes.
➤ A minimum 1” flat vertical surface isrequired for the installation brackets. Extension
brackets require 1
1
⁄ 4 ”.
➤ The tops of the installation brackets or extension brackets should be at the desired
height. The brackets should be level and aligned.
CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not
mount brackets on curved molding.
■
Window Opening
2"
Motor
Side
2"
Headrail End Marks
Space Evenly Space Evenly
18" Minimum for Battery Wand
or Rechargeable Battery Wand
1" Extension
Bracket
1
1
∕ 4 "

INSTALLATION
8
■ Drill the screw holes using a
3
⁄ 32 ” drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
■ Attach the installation or extension brackets using the screws provided.
IMPORTANT: The tops of the installation brackets or extension brackets must be level
with their front edges aligned.
IMPORTANT: If using a battery
wand, use a minimum of one
1
⁄ 2 ”
and one
1
⁄ 4 ” spacer blocks per
installation bracket to provide the
clearance required for the battery
wand. If using a headrail-
mounted rechargeable battery
wand, use two
1
⁄ 2 ” spacer blocks
per installation bracket to provide
the clearance required for the
rechargeable battery wand.
■ If using spacer blocks, attach the spacer block(s)
and installation bracket to a flat vertical mounting
surface with #6 screws long enough for a secure
installation.
IMPORTANT: Do not add more than 1
1
⁄ 2 ” of
clearance using spacer blocks.
IMPORTANT: The tops of the installation
brackets must be level with the front edges
aligned.
■ If using extension brackets, attach an installation
bracket to the underside of each extension bracket
using the speed nuts and screws provided.
Proceed to “STEP 2: Install the Battery Wand (If Applicable)” on page10.
1
∕ 2 "
1
∕ 4 "
Battery Wand
1
∕ 2 "
1
∕ 2 "
Rechargeable
Battery Wand
Spacer
Blocks
1
1
∕ 2 "
Maximum
Longer
Screw
Screw
Speed Nut