IBM 60 User manual

InfoPrint 60 Advanced Function Printer IBM
User's Guide
S544-5432-00

InfoPrint 60 Advanced Function Printer IBM
User's Guide
S544-5432-00

Note!
Before using this information and the product it supports, be sure to read the general information under “Notices” on page xi.
First Edition (September 1996)
The following paragraph does not apply to any other country where such provisions are inconsistent with local law.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not apply to you.
Order publications through your IBM representative or the IBM branch office serving your locality. Publications are not stocked at the
address given below.
The IBM Printing Systems Company welcomes your comments. You may send your comments to the following address:
IBM Printing Systems Company
Information Development
Department H7FE, Building 003G
P.O. Box 1900
Boulder, CO 80301-9191, U.S.A.
If you prefer to send comments electronically, use one of the following methods:
Internet: [email protected]
Fax: [phone]
Internet
Visit our home page at http://www.can.ibm.com/ibmprinters
When you send information to IBM, you grant a nonexclusive right to use or distribute the information in any way IBM believes
appropriate without incurring any obligation to you.
 Copyright International Business Machines Corporation 1996. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Statement of Limited Warranty ........................... vii
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Communication Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Federal Communication Commission (FCC) Statement ............. xi
Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Organization and Contents of this Guide ...................... xv
Conventions Used in This Guide ........................... xvi
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Chapter 1. Introducing the Printer ........................ 1-1
About the Printer .................................... 1-1
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Part Names and their Functions ........................... 1-2
External View of the Printer ............................ 1-2
Functions-External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Internal View of the Printer ............................. 1-3
Functions-Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Relocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Chapter 2. Using the Operator Panel ....................... 2-1
Input Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Status Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Menu Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Accessing Password Required Menu Items ................... 2-5
Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
The Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Keyboard - Parts of the Display .......................... 2-7
Accessing the Keyboard .............................. 2-7
Keyboard Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Using the Keyboard ................................. 2-8
Status Indicator Lights ................................ 2-10
Attention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Job/Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
On Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Printer Icon Indicator Lights ............................. 2-11
3 000-Sheet Side Stacker Indicator Light (option) ................ 2-12
Chapter 3. Initializing the Printer ......................... 3-1
Setting the Initial Key Operator Password ..................... 3-1
Changing the Key Operator Password ....................... 3-1
Tutorial: Entering a Key Operator Password .................... 3-2
 Copyright IBM Corp. 1996 iii

Skills Covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Machine Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Machine Information Items ............................. 3-8
Viewing Machine Information ........................... 3-8
Chapter 4. Customizing the Printer ........................ 4-1
Configuring the Trays ................................. 4-1
Tray Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Enabling or Disabling a Tray .......................... 4-2
Changing a Form Name Assigned to a Tray .................. 4-3
Selecting an Autoswitch Tray ........................... 4-4
Tray Selection Defaults ............................... 4-5
Print Services Facility (PSF) Tray/Stacker Names ............... 4-5
Configuring the Stackers ............................... 4-6
Stacker Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Adjusting the Stackers ............................... 4-7
Adjusting the Base Stacker ........................... 4-7
Adjusting the 1 500-Sheet Side Stacker ................... 4-8
Adjusting the 3 000-Sheet Side Stacker (option) .............. 4-9
Enabling or Disabling a Stacker ......................... 4-10
Stacker Selection Defaults ............................ 4-10
Offset Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Autolink Output Stackers ............................. 4-11
Selecting Autolinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Clearing Autolinked Stackers ......................... 4-12
Configuring the Printer ................................ 4-12
Setting Configuration Items ........................... 4-15
Adjusting Print Density .............................. 4-15
Running Internal Test Prints ............................ 4-16
Enabling/Disabling an Attachment ....................... 4-16
Printing the Help Page .............................. 4-17
Printing the Current Printer Configuration Items ................ 4-17
Running Print Samples .............................. 4-18
Configuring Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Installing an Attachment ............................. 4-19
Setting Configuration Parameters ........................ 4-20
Printing the Attachment Configuration ..................... 4-20
Adjusting the Print .................................. 4-21
Determining If You Need to Adjust Print .................... 4-22
How to Adjust the Print ............................. 4-23
Using the Default Font ................................ 4-24
Code Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Setting the Default Font ............................. 4-25
Defining Form Names ................................ 4-26
Creating a New Form Name ........................... 4-26
Modifying a Form Name ............................. 4-27
Deleting a Form Name .............................. 4-28
Checking the Current Definition of a Form Name ............... 4-29
Chapter 5. Printing and Paper Handling ..................... 5-1
Powering On and Off the Printer ........................... 5-1
iv InfoPrint 60 User's Guide

Powering On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Powering Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Plugging In and Powering On the 3 000-Sheet Side Stacker (option) ...... 5-2
Shutting Down and Restarting the Printer ...................... 5-3
Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Reading Status Messages .............................. 5-4
Clearing Status Messages ............................. 5-5
Starting Print Jobs ................................... 5-5
Interrupting Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Canceling Print Jobs .................................. 5-5
Selecting Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Paper Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Label Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Prepunched Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Preprinted Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Loading Paper Into the Main Tray ......................... 5-10
Loading Paper Into the Upper Sub Tray or Lower Sub Tray .......... 5-12
Small Size-Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Large Size-Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Loading Paper Into the Side Tray (option) .................... 5-14
Loading Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Positioning Preprinted and Prepunched Paper .................. 5-16
Preprinted Paper (Prepunched or Nonpunched) ............... 5-16
Prepunched (Not Preprinted) .......................... 5-17
Preprinted (Prepunched or Nonpunched) ................... 5-18
Chapter 6. Maintaining the Printer ........................ 6-1
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
When to Replace Supplies ............................. 6-1
General Guidelines for Supplies .......................... 6-2
Storing Paper and Supplies ............................ 6-3
Display Messages for Supplies .......................... 6-3
Replacing the Toner Cartridge ............................ 6-4
Replacing the Developer Mix ............................. 6-6
Advancing the Photoconductor ............................ 6-9
Replacing the Transfer Belt Unit .......................... 6-10
Replacing the Fuser Cleaner Brush ........................ 6-13
Replacing the Fuser Unit .............................. 6-15
Replacing the Cleaner Unit ............................. 6-17
Loading Staples in the Convenience Stapler (option) .............. 6-19
Cleaning the Printer ................................. 6-21
Cleaning the Printer Covers and Trays ..................... 6-21
Printer Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
Printer Cover Interior ............................. 6-22
Trays and Pick Rollers ............................ 6-22
Cleaning the Paper Feed Module Parts .................... 6-23
Cleaning the Transfer Corona ........................ 6-24
Paper Feed Rollers .............................. 6-25
Chapter 7. Handling Operation Problems .................... 7-1
Clearing Paper Jams .................................. 7-1
Printer Icon Indicator Lights ............................ 7-1
Contents v

Clearing a Paper Jam ............................... 7-2
Clearing Paper from Side Doors ......................... 7-3
Clearing Paper from the Base Stacker and 1 500-Sheet Side Stacker ... 7-4
Clearing Paper from the 3 000-Sheet Side Stacker (option) .......... 7-4
Clearing Paper from the Trays .......................... 7-5
Clearing Paper from the EP Module Area .................... 7-6
Clearing Paper from the Paper Feed Module Area ............... 7-8
Clearing Stapler Jams ................................ 7-13
Handling Aborts and Program Checks ....................... 7-14
Hard Abort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Restarting the Printer ............................. 7-14
Saving Data with a Trace ........................... 7-14
Master Abort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Program Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Print Quality Problems ................................ 7-16
All Black Print Samples .............................. 7-16
Other Print Samples ............................... 7-16
Display Messages and Codes ........................... 7-18
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1
vi InfoPrint 60 User's Guide

Statement of Limited Warranty
The warranties provided by IBM* in this Statement of Limited Warranty apply only
to Machines you originally purchase for your use, and not for resale, from IBM or
an IBM authorized re-seller. The term “Machine” means an IBM machine, its
features, conversions, upgrades, elements, or accessories, or any combination of
them. Machines are subject to these terms only if purchased in the United States,
Puerto Rico, or Canada, and located in the country of purchase. If you have any
questions, contact IBM or your re-seller.
Machine: InfoPrint 60
Warranty Period*: 90 days
Contact your place of purchase for warranty service information.
Production Status
Each Machine is manufactured from new parts, or new and serviceable used parts
(which perform like new parts). In some cases, the Machine may not be new and
may have been previously installed. Regardless of the Machine's production status,
IBM's warranty terms apply.
The IBM Warranty
IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM's Official Published Specifications. IBM
calculates the expiration of the warranty period from the Machine's Date of
Installation. The date on your receipt is the Date of Installation, unless IBM or your
re-seller informs you otherwise.
During the warranty period, IBM or your re-seller will provide warranty service under
the type of service designated for the Machine and will manage and install
engineering changes that apply to the Machine. IBM or your re-seller will specify
the type of service.
For a feature, conversion, or upgrade, IBM or your re-seller may require that the
Machine on which it is installed be 1) the designated, serial-numbered Machine and
2) at an engineering change level compatible with the feature, conversion, or
upgrade. Some of these transactions (called “Net-Priced” transactions) may include
additional parts and associated replacement parts that are provided on an
exchange basis. All removed parts become the property of IBM and mustbe
returned to IBM.
Replacement parts assume the remaining warranty of the parts they replace.
If a Machine does not function as warranted during the warranty period, IBM or
your re-seller will repair or replace it without charge. If IBM or your re-seller is
unable to do so, you may return it to your place of purchase and your money will
be refunded.
If you transfer a Machine to another user, warranty service is available to that user
for the remainder of the warranty period. You should give your proof of purchase
and this Statement to that user.
 Copyright IBM Corp. 1996 vii

Warranty Service
To obtain warranty service for the Machine, you should contact your re-seller or call
IBM. In the United States, call IBM at 1-800-IBM-SERV (426-7378). In Canada, call
IBM at 1-800-465-6666. You may be required to present proof of purchase.
Depending on the Machine, the service may be 1) a “Repair” service at your
location (called “On-site”) or at one of IBM's or a re-seller's service locations (called
“Carry-in”) or 2) an “Exchange” service, either On-site or Carry-in.
When a type of service involves the exchange of a Machine or part, the item IBM
or your re-seller replaces becomes its property and the replacement becomes
yours. The replacement may not be new, but will be in good working order.
It is your responsibility to:
Obtain authorization from the owner (for example, your lessor) to have IBM or
your re-seller service a Machine that you do not own.
Where applicable, before service is provided:
– Follow the problem determination, problem analysis, and service request
procedures that IBM or your re-seller provide.
– Secure all programs, data, and funds contained in a Machine.
– Inform IBM or your re-seller of changes in a Machine's location.
– For a Machine with exchange service, remove all features, parts, options,
alterations, and attachments not under warranty service. Also, the Machine
must be free of any legal obligations or restrictions that prevent its
exchange.
Be responsible for loss of, or damage to, a Machine in transit when you are
responsible for the transportation charges.
Extent of Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
responsible, may void the warranties.
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
HOWEVER, SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you.
viii InfoPrint 60 User's Guide