
4
SUGATSUNE KOGYO CO.,LTD
Tokyo, JAPAN
SUGATSUNE KOGYO (UK) LTD
Reading, UK
Phone: +44 118 9272 955
SUGATSUNE EUROPE GmbH
Dusseldorf, GERMANY
Phone: +49 211 53812900
SUGATSUNE SHANGHAI Co., LTD
Shanghai, CHINA
Guangzhou, CHINA
SUGATSUNE KOGYO INDIA PRIVATE LIMITED
Mumbai, INDIA
SUGATSUNE AMERICA, INC
California, USA
Chicago, USA
Phone: +1 312 461 1081
SUGATSUNE CANADA, INC.
Phone: +1 514 312 5267
2017.10 0516-6
Trouble Check Point Remedy
Door stops during soft
closing &KHFNLIGRRUERWWRPFRQWDFWVZLWKÀRRU Confirm that
track
fixing screws are not loosened. Then, adjust door height
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No soft closing Check if door stops before door stopper. Close the door completely. This will reset the function.
Check if trigger is installed. Install the trigger to correct position.
Check if door is closed with excessive force. Do not close the door with excessive force. It prevents suitable function
causing trouble. Use normal operating force.
Abnormal noise during
operation Check if door contacts to other parts. Provide necessary space between door and adjacent objects.
Check inside of upper track for existence of foreign
matter such as aluminum dust. Remove dust or foreign matter.
Check track rollers for existence of dust or aluminum powder.
Remove the
track
and pull out the roller. Then, clean the roller.
Check for loosened screws retaining the upper
track.
Tighten the screw.
Heavy door operation Check if door contacts to other parts. Provide necessary space between door and adjacent objects.
Check if door is warped. Use the door without warp.
Door starts to move. Check
track
retaining screws for looseness. Tighten the screw.
Door does not move. Check the upper
track
if it is set horizontally. Using a level gauge, reset upper
track
horizontally.
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(1)
6ORZO\PRYHWKHGRRUWRZDUGGRRUKHDGDQGFRQ¿UPWKDWVOLGLQJGRRU
closer starts its function at approx. 115 mm before full-close position.
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115 mm before full-open position.
If the closer is not working correctly, check the Troubleshooting section.
3. Adjusting Door Position
approx 115mm approx 115mm
Frame Frame
Trigger 1
Two-way soft closer
Upper roller
Trigger 2
Leading edge Trailing edge
TROUBLESHOOTING
Periodical
Inspection ・Clean inside of track.
・Check upper space and lower space of the door. If necessary, correct the space.
1
2
34
Remove holder
Bracket
Upper roller①③ Holder
Vertical adjustment
range: 8mm
Adjust door such that door is parallel to upper track
with 8mm clearance between door and floor.
Bracket
M8 Hanger bolt
Down Raise
Fix holder
Do not turn adjustment screw
more than adjustment range.
Bracket
Upper roller①③ Holder
Ensure that hanger bolt head
is in straight position.
10
Confirm that the pawl
of shaft support holder
catches opposite side of
the holder.
■Installing Door Stopper (Floor)
Make sure to install the Door stopper (floor) when vertical frame
is not used.
■How to Remove Door
(1)Put a support under the door.
(2)Pull out the Holder.
(4)Remove the door from the Floor guide.
⑨Floor door stopper (Optional)
(3)Pull out the Upper roller
from the Bracket.
Holder
Upper roller
①③ Bracket