Maxcom MM820 Plus User manual

User manual
GSM Mobile phone
Maxcom MM820 Plus

Led light (Battery level low)
Led light (New message)
Led light（flashes you have missed calls）
Led light（flashes the Clock is working）

English
1. Receiver
2. LCD display
3. Left soft key
4. Call key
5. SMS shortcut key/Menu click
6. Voice mail key
7. Numeric Keypad
8. Star key/input method swift
9. Handsfree key
10. Silent mode key
11. Mic
12. Camera
13. Magnifier/Menu button
14. End call/Power on/off
15. Navigation keys Up & Down
16. Left Soft key
17. Camera
18. Led light (New call)
19. Led light (clock)
20. Led light (New message)
21. Led light (Battery level low)
22. Charging contacts, for use with charging stand (not included)
23. Volume Up
24. Volume down
25. Headset socket
26. Charging socket/usb socket
27. SOS emergency call key
28. Speaker
29. Battery door
30. Lanyard socket
In process of the Sub-Menu, the SMS shortcut key equals to
the Left Navigation Key, while the magnifier shortcut key
equals to the Right Navigation key

Contents
Installation
stalling the SIM card and battery
Charging
Phone indicators
Operation
Activating the one
Making a call
Making a call from the Phonebook
Receiving a call
Volume control
Displaysymbols
Additionalfunctions
Call options
Call waiting
Call information
Call log
Phonebook
Silent mode
Headset
SOS calls
Emergency Call key
Alarm
Calendar
Calculator
Text input
SMSmessaging
Creating and sending SMS
Incoming SMS (Inbox)
Outgoing SMS (Outbox)
Settings
Time and date
User setup
Tone settings (rings & tones)
Blocking functions
Emergency
Speed dial
Call setup
Messages
Spell support
Network setup
Services
Security settings

Safetyinstructions
Troubleshooting
Careandmaintenance
Warranty and technical data
Installation
Warning!
Turn off the phone and disconnect the charger before removing the battery cover
Installing the SIMcard and battery
The SIM card holder is located behind the battery.
1：Remove the batteries cover by pressing it carefully down and sliding away from
the emergency call key.
2：Remove the battery: if it is already installed.
3：Press lightly on the cardholder and carefully slide it towards the emergency call
key.
4：The SIM card holder can now be folded into an upright position.
5：Placing the SIM-card on the marked area of the compartment. Make sure that
the SIM card’s contacts are facing downwards and that the cut-off corner is placed
accordingly with the marked area. See picture. Take care not to scratch or bend the
contacts on the SIM card.
6：Fold the SIM-card holder down and carefully slid it away from the emergency call
key until it “clicks” into place.
7：Insert the battery by sliding it into the battery compartment with the contacts
facing towards the emergency call key.
8：Replace the battery cover until it “clicks” into place.
Charging

Warning!
Only use batteries, charger and accessories that have been approved for use with
this particular model. Connecting other accessories may be dangerous and may
invalidate the phone’s type approval and guarantee.
Whenthe battery is running low is displayed and a warning signal is heard.
To charge the battery, connect the mainsadapter to the wall socket and to the
charging socket .
is displayed briefly when the charger is connected to the phone, and
when it is disconnected.
The battery charge indicator will be animated while charging. It takes
approximately 3 hours to fully chargethe battery.
is displayed when charging is completed.
Note!
Full battery capacity will not be reached until the battery has been charged 3–4
times.
The ambient temperature must be in the range 0 °C to +40 °Cwhen charging.
Batteries degrade over time, which means that call time and standby time will
normally decrease with regular use.

Phone indicators
When flashes you have a new message or a missed call.
When flashes the batteries is running out
When flashes you have missed calls
When flashes the Clock is working
Operation
Activating the phone
Press and hold the red button on the phone to turn it on/off .The following
messages may be displayed:
SIM card missing or incorrectly inserted.
SIM card damaged or not valid.
If the SIM card is valid but protected with a PIN code (Personal Identification
Number), PIN: is displayed. Enter the PIN code and press OK. Delete with Clear.
Note!
If PIN and PUK codes were not provided with your SIM card, please contact
your network operator.
Trials: # shows the number of PIN attempts left. When no more attempts
remain, SIM blocked is displayed. The SIM card must now be unlocked with the
PUK code (Personal Unblocking Key).
1. Enter the PUK code and confirm with OK.
2. Enter a new PIN code and confirm with OK.
Changing the language time and date
On first use, the phone language, time and date must be set. The default
language is determined by the SIM card. See Settings on how to change language,
time and date.
If the operator supports automatic time/date setting, you might get a question
upon installation if you want to update to the suggested time .Press Yes to accept
or No to reject the suggested time.

Making a call
Enter the phone number. Delete with Clear.
Press to dial. Press Abort to cancel dialing.
Press to end the call.
Note!
When making international calls, press * twice for the international prefix
"+".Before the country code（instead of 00 similar）for best operation。
Making a call from the phonebook
1：Press Name to open the phonebook.
2：Use the arrow keys / to scroll through the phonebook or quick search
by pressing the key correspondingto the first letter of the entry, see Text input.
3：Press Call to dial the selected entry or press Back to return to standby mode.
Receiving a call
Press to answer, or press Silent to switch off the ring signal and then Reject to
reject the call (busy signal). Alternatively, press to reject the call directly.
Press to end the call.
See also Call options.
Volume control
Use the side keys +/–to adjust the sound volume during a call. The volume level is
indicated on the display.

Display symbols
Additional functions
Call options
During a call the soft key 1 give access to additional functions:
Options (left soft key)
A menu with the following options is displayed:
Hold single call
Holdthe current call
End single call
End the current call (same as )
Newcall
Call another number (three-party call)
Phonebook
Search thephonebook
Msg centre
Write or read SMSmessages a nd access File
manager
Mute
Disable the microphone(mute)

SPKon (right soft key)
Activates hands free mode, which allows you to speak without holding the phone.
Speak clearly into the microphone at a maximum distance of 1 meter (3 feet) Use
the side keys +/–to adjust the loudspeaker volume.
Press SPK off to return to normal mode.
Note!
The hands free function allows only one person at a time to talk. Switching
between talk/listen is triggered by the sound of the person talking. Loud noises
(music, etc.) in the background may interfere with the hands free function.
1 Softkeys have multiple functions. The current key function is shown above the
soft key on the display.
Call waiting
An alert tone will be heard if there is an incoming call while talking. To put the
current call on hold and answer the incoming call, press Options.
This service must be activated, see Settings/Call setup.
Call information
During a call, the called or calling phone number and the elapsed call time is
displayed. If the identity of the caller is withheld, Unknown is displayed.
Call log
Answered, missed, and outgoing calls are saved in a combined call log . 20 calls of
each type can be stored in the log. For multiple calls related to the same number,
only the most recent call is saved.
Retrieving and dialing
1：Press .
Alternatively press Menu, scroll to and press OK.
2：Use the arrow keys / to scroll through the call list.
= Incoming call
= Outgoing call
= Missed call
3：Press to dial the number or press Options for the following settings:
View
Show details for the selected call
Delete
Delete the call
Deleteall
Delete all calls in the call log
Save
Save the number in the Phonebook

Phonebook
The phonebook can store 300 entries with 3 phone numbers in each entry.
Creating a phonebook entry
1：Press: Menu, scroll to and press OK.
2：Select -New contact- and press Add.
3：Enter a name for the contact, see Text input. Delete with Clear.
4：Use / to select Mobile, Home number or Office number, and enter the
phone number(s), then press Save.
5：Press (repeatedly) to return to standby mode.
Note!
For international phone numbers, always use“+”before thecountry code
(instead of 00 or similar) for best operation.
Managing phonebook entries
1：Press Menu, scroll to and press OK.
2：Select an entry and press Options.
3：Select one of the following options and press OK.
View
Show details for the selected call.
Edit
1：Use / to move the cursor. Delete with Clear.
2：Press Save.
Add new
See creating a phonebook entry.
Call
Press OK to call the contact.
Send SMS
Press OK to write a SMS message, see SMS messaging
Top 10 setting
1：Select one of the empty entries and press Add.
2：Use the arrow keys / to scroll through the phonebook, or quick search
by pressing the key corresponding to the first letter of the entry.
3：Press OK to save the selected entry or press Back to return to the menu.
To delete a Top 0 entry, select the entry in the Top 10 list and press Options, then
Delete.
Delete
Press OK to delete the selected phonebook entry. Press Yes toconfirm or No to
abort.

Delete all
Select From SIM or From Phone and press OK to delete all phonebook entries from
the SIM card or phone memory.
Enter the SIM-/phone code and press OK to confirm.
Copy all
Select From SIM and press OK to copy all phonebook entries from the SIM card to
the phone memory. Press Yes to confirm or No to abort. Select From Phone and
press OK to copy all phonebook entries from the phone memory to the SIM card.
Press Yes to confirm or No to abort.
Storage
Select SIM or Phone and press OK to select thedefault storage for new phonebook
entries.
Send vCard
Select Send by SMS and press OK to send the selected phonebook entry as a vCard
via SMS. Enter the phone number of the recipient (or press Search) and press OK to
send.
Silent mode
Silent mode is a fixed profile with SMS and ring signals disabled, while vibration
and key tone settings are unchanged. Press and hold # to activate/deactivate
Silentmode.
See also Settings.
Headset
When a headset is connected, the internal microphone in the phone is
automatically disconnected.
When receiving a call you can use the answer key on the headset cable to answer
and end calls
Warning!
Using a headset at high volume can damage your hearing.
Adjust the sound volume carefully when using a headset.
SOS calls
When the phone is turned on, the right soft key shows SOSbefore the SIM card is
activated or if the phone lock is on.
Press SOS, and then press Yes to automatically call 112. Press No to return to the
activation screen. If you pressed Yes by mistake, press Abort immediately to abort.
As long asthe phone is switched on, it is always possible to place an emergency call
by entering 112 followed by .
Most –but not all –networks accept calls to 112 or 911 without a valid SIM card.
Contact your network operator for more information.
Emergency Call key
To make an emergency call, press and hold the Emergency Call key on the back of
the phone for 3 seconds, or press it two times within second. The phone will

sendanemergencySMS text messagetoall phonenumbers in the
Emergency numbers list. The phone will then dial the first number on the list. If the
call.is not answered within 30 seconds, the next number is dialed .Dialing is
repeated 3 times or until the call is answered, or until is pressed.
The Emergency Call function must be activated before use .See Settings on how to
activate this function as described above or with 3 key presses, how to enter
Emergency Numbers, and how to edit the emergency SMS message.
Note!
Automatic calls to 112 are normally not allowed. Do not save this
number in the list of numbers to be called automatically.
Some private security companies can accept automatic calls from their
clients. Always contact the security company before programming in its
number.
Alarm
1：Press Menu, scroll to and press OK.
2：Select On and press OK.
3：Enter the alarm time using the keypad, then press OK.
4：For a single occurrence, select Single and press Save.
5：For a repeated alarm, select Repeated and press OK .Scroll throughthe list of
weekdays and press On/Off toenable/disable the alarm for each weekday, then
press Save.
6：To edit an alarm, press Edit, then press OK.
7：To stop the alarm, press Off. The alarm is now deleted.
Note!
The alarm function will work even when the phone is switched off.
When the alarm goes off a signal will sound.
Press Stop to turn off the alarm or press Snooze to repeat the alarm after 9
minutes.
Calendar
1：Press Menu, scroll to and press OK.
2：Select Options.
3：Select one of the following options and press OK.
View tasks
Show tasks for the selected date.
Add task
1：Enter a date for the task, then press
2：Enter a time for the task, then press
3：PressEdit, enter a description for the task (see Text input), then press Done.

4：Press Save to save the task.
At the recorded date/time, an alert tone will be played and the task description
will be shown on the display.
Jump to date
Enter the date and press OK.
Note!
The tasks function will work even when the phone is switched off.
Calculator
1：Press Menu, scroll to and press OK.
2：Enter the first number. Use # to enter decimalpoints.
3：Use the arrow keys to select an operation (+, -, x, ÷) and press OK.
4：Enter the next number and press OK.
5：Repeat steps 2–4 as necessary.
Select = and press OK to calculate the result.
T ext input
Text is entered by pressing the numerical keys repeatedly to select characters.
When writing SMS messages in some languages you can use the Smart ABC
(eZiType™) input method which uses a dictionary to suggest words.
See Settings on how to change input method.
Entering text
Press the key repeatedly until the desired character is shown. Wait a few seconds
before entering the next character .Press * for a list of special characters .Select
the desired character and press OK to enter it .Use the side keys +/–or /
to move the cursor within the text .
Press # to cycle upper case, lower case and numerals.
Entering text with Smart ABC
Press eachkey once, even if the displayed character is not the one you want. The
dictionary will suggest words based on the keys you have pressed. Use the arrow
keys to select a word, then press OK and continue with the next word.
If none of the suggested words are correct, press # to change to manual input
mode. The icon on the top left of the display indicates the input mode:
eZi.ABC UPPER CASE with SmartABC
eZi.abc lower case with SmartABC
ABCUPPER CASE
abc lower case
123 Numerals

FM Radio
This unit can receive the frequency ranges from 87.5 to 108.0 MHz.
Note: Please use the earphone when turn on the FM radio. The earphone cord is
the FM antenna
Turn on the FM radio
1. Insert the Earphone to the phone
2. Enter the main menu, select the FM Radio and press OK. Now the FM is turning
on. It will show the FM frequency ranges. You can adjust the volume by the side
keys UP & Down
3. Go back to the main menu by pressing“ ”. FM radio is still working
Select the FM station by hand setting
1. Use the navigation keys up and down to go for the FM frequency you want
2. Press Options and store the stations
Auto search function
Enter the menu FM radio
2. Select Options
3. Select the Auto Search and press ok
Turn off the Radio
Enter the FM radio menu; Press key “5” to turn off the FM radio”
SMS messaging
Creating and sending SMS
1：Press Menu, scroll to and press OK.
2：Select Messages and press OK.
3：Select Write message and press OK.
4：Type your message (see Text input) then press Done.
5：Select one of the sending options below and press OK to confirm.
Send.only
Send the message without saving
Save.and.send
Send the message and save it in the Outbox
Send.to.many
Add more recipients for the message
If Send.to.many was selected, do the following:
1：Select Recipients and press OK.
2：Select one of the empty entries and press Edit.
3：Enter a phone number or press Search to open the phonebook. After entering or
selecting a number, press OK.
4：Repeat step 2–3 to add additional recipients.
When finished, press Done.
Note!
For international phone numbers, always use “+” before the country code
(instead of 00 or similar) for best operation.

Incoming SMS (Inbox)
1：Press Menu, scroll to and press OK.
2：SelectMessages and press OK.
3：SelectInbox and press OK.
4：Select a message from the list and press Read. Use / to scroll the
message up/down.
5：Press Options, see Outgoing SMS (Outbox).
Outgoing SMS (Outbox)
1：Press Menu, scroll to and press OK.
2：Select Messages and press OK.
3：Select Outbox and press OK.
4：Select a message and press OK. Use / to scroll the message up/down.
5：Press Options.
Send (Outbox)
Select one of the sending options and press OK to confirm, (see Creating and
sending SMS).
Reply (Inbox)
Type your reply, then press Done. The message will be sent immediately.
Call
Press OK to call the contact.
Delete
Press Yes to delete the message, or No to return to the menu.
Edit
Edit the message, then press Done to show the sending.options (see Creating and
sending SMS).
Forward (Inbox)
Forward a message from your Inbox/Outbox. Press Done to show the
sending.options.
Delete all
Press Yes to delete all messages in the Inbox. Press No to return to the menu.
Use number
Displays all phone numbers contained in the message as well as the number of the
sender.
1：Use the arrow keys to select one of the displayed numbers.
2：Press Options.
3：Selectone of the following options and press OK.
Call
Call the selected number
Save
Save the number in the phonebook
Send.SMS
Write a new SMS message

Settings
Note!
The settings described in this chapter are carried out in standby mode.
Time and date
Setting the time anddate
1：Press Menu, scroll to and press OK.
2：select Phone Settings and press OK
3：Select Time& Date and press OK
4：Enter the time (HH:MM)
5：Enter the date (DD/MM/YYYY), then press OK.
Setting the time/date format
1：Press Menu, scroll to and press OK.
2：Select Phone Settings and press OK.
3：Select Time& Date and press OK.
4：Select the FORMAT and press Ok.
5：Select 12 hours or 24 hours.
6：Select Date Format.
7：Select the desired date format.
Setting auto time on/off
1：Press Menu, scroll to and press OK.
2：select Phone Settings and press OK.
3：Select Time& Date and press OK
4：Select Auto time and press OK.
5：Select On/Off and press OK.
User setup
Changing the language
The default language for the phone menus, messages etc. is determined by the SIM
card. You can change this to any other language supported by the phone.
1：Press Menu, scroll to and press OK.
2：Select phone settings and press OK.
3：Select Language and press OK.
4：Scroll up/down to select a language, and then press OK.
Display background (wallpaper)
You can select from 4 different display backgrounds.

1：Press Menu, scroll to and press OK.
2：Select phone settings and press OK.
3：Select Wallpaper and press OK.
4：Scroll up/down to display the available wallpapers.
5：Press OK to confirm or Back to discard changes.
Display backlight
Sets the delay time before the display backlight is turned off.
1：Press Menu, scroll to and press OK.
2：Select phone settings and press OK.
3：Select LCD backlight and press OK.
4：Select the brightness levels from 1~5.
T one settings (rings & tones)
Tone setup
1：Press Menu, scroll to and press OK.
2：Select user Profile and press OK.
3：Select go to General and then select the Customizeand press OK.
4：Select the Tone Settings and press Ok
5：Select one of the available tones, the tone will be played. Press OK to confirm, or
press Back to discard changes.
6：Set up the Alarm, Message tone and Keypad tone in the same way.
Ringtone volume
1：Select Volume and press OK.
2：Scroll / to change the ring volume, and then press OK.
Alert type (ring/vibrate)
Incoming calls can be signaled by a ring tone and/or vibration.
Select the desired signaling mode and press OK.
Warning and error tones
Warning and error tones are used to alert the user of low battery power, phone
and SIM card errors, etc.
1：Select Warning and press On/Off to enable/disable it.
2：Select Error and press On/Off to enable/disable it.
3：Press Done to save.
Silent
Silent profile is a fixed profile with SMS and ring signals disabled,
while vibration and key tone settings are unchanged.
1：Select Silent and press OK.
2：Select On/Off to enable/disable it.

3：Press OK to save.
Alternatively press and hold # to activate/deactivate Silent.
Bluetooth
This device can be compatible to the Bluetooth device.
1. Select the Settings
2. Select the Connectivity and press Ok
3. Select the Bluetooth and you can set the below
3.1. Activate the Bluetooth by ON/OFF
3.2. Visiblity to check if the devices can be searched
3.3 My device
3.4. Search audio device to search available Bluetooth devices
Blocking functions
You can disable some functions to simplify use of the phone.
1：Press Menu, scroll to and press OK.
2：Select Block function and press OK.
3：Select each function you want to disable and press On.
4：Press Done to confirm.
Emergency
Settings for the Emergency Call key function.
See also Operation/Emergency call.
1：Press Menu, scroll to and press OK.
2：Select Emergency and press OK for the following settings:
Activation
Select one of the following options and press OK.
Off
Emergency call key disabled.
OnNormal
Emergency Call key enabled. To activate, hold key for >3
seconds, or press 2 times within second.
On.(3)
Emergency Call key enabled.
To activate, press key 3 times within second.
Numbers list
The list of numbers that will be called when the Emergency Call key is pressed.
1：Press Menu, scroll to and press OK.

2：Select Emergency and press: OK.
3：Select Numbers list and press OK.
4：Select Empty and press Options.
5：Select Phonebook if you want to add a contact from the Phonebook.
Alternatively press Manual.
6：Press .
7：Enter the number and press Save.
Repeat until you have max. 5 emergency numbers. See Phonebook on how to add
names/numbers.
To edit or delete an existing entry, select it and press Options, then select Edit or
Delete and press OK.
Message
The SMS text message to be sent when the Emergency Call key is pressed. Press
Edit and enter text, then press OK to save.
Alarm information
Please read this important safety information before enabling the
Emergency Call function:
Be careful about including numbers with automatic answering in the call list, as the
alarm sequence stops once the call is answered.
V oicemail
1：Press Menu, scroll to and press OK.
2：SelectVoice mail and press OK.
3：SelectEmpty and press Options.
4：Select Phonebook if you want to add a contact from the Phonebook.
Alternatively press Manual to add new. See Phonebook on how to add
names/numbers.
5：Press Save to confirm.
Connect to voice mail
1：Select Options and press OK.
2：Select Connect and press OK to call the voice mailbox. Alternatively press and
hold 1 to call the voice mailbox.
Edit
To edit an existing entry, select it and press Options, then select Edit and press OK.
Delete
To delete an existing entry, select it and press Options, then select Delete and press
OK.
Note!
The voice mailbox number is provided by your network operator.