Mitel 5005 User manual

USER GUIDE
MITEL NETWORKSMITEL NETWORKS
IP Phone
5005

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Contents
ABOUT THE 5005 IP PHONE
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USING YOUR PHONE
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MAKING AND ANSWERING CALLS
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CALL HANDLING
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USING OTHER FEATURES
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FEATURE ACCESS CODES

ABOUT THE 5005 IP PHONE
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Telephone Status Indicators
Line Keys
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To make a call using a line other than the primary one assigned to the set:
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Tips for Your Comfort and Safety
Don’t cradle the handset!
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Protect your hearing
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USING YOUR PHONE
Adjusting the ringer volume
To adjust the Ringer Volume while the set is ringing:
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Adjusting the handset receiver volume
To adjust the Handset Receiver Volume when you are using the handset:
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Adjusting display contrast
To adjust the contrast level of the display screen while the phone is not in use::
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Programming the Feature Keys
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Desktop Stand
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MAKING AND ANSWERING CALLS
Making a Call
To make a call using the handset:
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To make a call using a Speed Call key:
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Answering a Call
To answer a call:
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Redial
To redial the last number that you manually dialed:
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Redial - Saved Number
To save the last number that you manually dialed:
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To Redial a saved number:
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Auto-Answer
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To enable or disable Auto-Answer:
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To answer a call while on Auto-Answer:
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Speed Call
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To dial a stored Speed Call number:
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To use a stored Speed Call number during a call:
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CALL HANDLING
Cancel
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Hold
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To retrieve a call from Hold:
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Call Transfer
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To cancel a Transfer before the third party has been connected:
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Conference Calls
To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:
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To leave a Conference:
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Swap
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To use the Swap feature to alternate between calls:
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Messaging/Call Me Back
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To respond to a message indication:
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To leave a callback message at another extension:
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To cancel a callback:
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To cancel all callbacks:
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Call Forward
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To program and activate Call Forward:
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To cancel individual Call Forward types:
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To cancel all Call Forward types:
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Call Forward - Remote
To forward calls from a remote extension to your current location:
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To cancel Call Forward - Remote from the extension that set the remote forwarding:
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To cancel Call Forward - Remote from the extension that was forwarded:
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Call Forward - End Chaining
To ensure that calls do not get forwarded again by the destination number:
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To again allow calls to be forwarded by the destination number:
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Call Forward - Override
To override Call Forward and ring a extension:
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USING OTHER FEATURES
Call Park
To retrieve a call parked by the attendant:
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Call Pickup
To answer a call that is ringing at another extension in your Pickup Group:
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To answer a call that is ringing at a extension not in your Pickup Group:
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Camp-on
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To Camp-on to a busy extension:
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To retrieve a call when you hear Camp-on tone:
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Directory
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To place a call from the Corporate Directory:
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Do Not Disturb
To activate Do Not Disturb:
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To deactivate Do Not Disturb:
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To activate Do Not Disturb from a remote extension:
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To deactivate Do Not Disturb from a remote extension:
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Override
To use enter another extension user’s call when you encounter busy tone or to override DND tone:
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Paging
To use Paging:
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Direct Paging
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To page a party:
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To answer a Direct Page (indicated by a single burst of tone):
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FEATURE ACCESS CODES
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